Complaints over time
Complaints about the 2023 BMW X4 peaked in 2024, with 3 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2023 BMW X4
SUV, gasoline, AWD/All-Wheel Drive, built in United States. Owner complaints on file from Feb 24, 2024 to Sep 30, 2026.
Recall campaigns covering this model year288k vehicles or units across those campaigns
Owner complaints8Below the median 2023 suv
Severity index37.52023 suvs average 6.9
First 24 months2Complaints in its first two years
Components
25% of complaints about the 2023 BMW X4 name driver assistance
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
2 recall campaigns cover the 2023 BMW X4
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 26V-056 | Jan 30, 2026 | Engine starter may overheat and catch fire due to wear on an internal component | Electrical system | 87,394 | Part replacement |
| 23V-821 | Dec 6, 2023 | Weld seam of the integrated transmission control unit's cover may not have been manufactured properly, which could allow automatic transmission… | Powertrain | 552 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2023 BMW X4
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
8 complaints on file, page 1 of 1.
- Filed Sep 30, 2026Failure Sep 30, 202620,214 milesAtlanta, GAPower train
The contact owns a 2023 BMW X4. The contact stated that while driving 10 MPH, the transmission independently shifted into park(P) and then into reverse(R). The vehicle was restarted and the contact continued driving. The local dealer was not contacted. The manufacturer was not notified of the failure. The failure mileage was 20,214.
NHTSA complaint 11768173 - Filed Jul 13, 2026Failure Jul 13, 202642,000 milesAurora, ILEngine and engine coolingFire
The contact owns a 2023 BMW X4. The contact received notification of NHTSA Campaign Number: 26V438000 (Engine and Engine Cooling). The contact stated that while idling at a stoplight, the vehicle caught on fire. The driver was able to exit the vehicle safely. There were no reported injuries. A Police and Fire Department report was filed. The Fire Department was able to extinguish the fire. The vehicle was towed to an auto body shop. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The insurance company was contacted. The manufacturer was not contacted. The failure mileage was approximately 42,000.
NHTSA complaint 11750092 - Filed Jun 3, 2026Failure Jun 3, 2026Madisonville, LAUnknown or other
I have a [XXX] child who is in a car seat, fully locked in. He is able to open the door handle from the inside. The door handle is in arms reach. Totally unsafe, the child can open the door with the car in motion. It has happened numerous times. My sister has the same car with a [XXX] old, being able to do the same thing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11741905 - Filed Apr 22, 2026Failure Apr 22, 2026Denver, COVisibility/wiper
Windshield crack around heating elements and rearview mirror mount. There 3 cracks that extend to top of windshield to a horizontal crack. These look like one hook, J and a staightline that forms right angle to the one about a foot long behind readview mirror mount. There are no rocks chips evident. This occurred in a time span of 80 minutes. I actually heard the popping or cracking like when a plastic bottle air is restricted during elevation climb or desent but did not know what it was. Elevant was about 12,000 feet.
NHTSA complaint 11733114 - Filed Aug 1, 2025Failure Jun 16, 202590,000 milesOlive Branch, MSSpeedometer/odometer
Odometer Fraud. The contact purchased a 2023 BMW X4. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 52,000 and at the time of registration, it was discovered that the mileage was 90,000. The State of Mississippi advised the contact to reach out to the State of Tennessee for assistance.
NHTSA complaint 11677731 - Filed Dec 1, 2024Failure Nov 28, 2024washington, DCAir bags, Automatic emergency braking, Service brakesCrash1 injured
A week ago, the steering wheel locked and the braking system and airbags and cameras malfunctioned. We took it for service at BMW. They said the battery caused the malfunction. On thanksgiving day, we were going around 25-30miles per hour when we slammed on the breaks and the breaks didnot function and we could not stop the car. The automatic emergency breaks never activated. We lost power of braking and brakes locked and we impacted a car in front of us with damages to our car and the other vehicle.
NHTSA complaint 11628189 - Filed Apr 27, 2024Failure Apr 19, 2024Dallas, TXWarnings, Automatic emergency braking, Vehicle speed controlCrash
False acceleration
NHTSA complaint 11585620 - Filed Feb 24, 2024Failure Dec 18, 2022Cedar Lake, INService brakes
PURCHASED A CUSTOMIZED BMW X4 NOV.2022 FROM BMW DEALERSHIP. DEC. 2022 BRAKES HAVE A LOUD SCREAMING NOISE WHEN REVERSE. SPOKE WITH DEALERSHIP MULTIPLE TIMES AND VEHICLE WAS SEEN APPROX. 6 TIMES BY SERVICE DEPT ABOUT THE BRAKES. CORPORATE COMPLAINT FILED ABOUT LOUD NOISE OF BRAKES, CORPORATE SENT OUT AN ENGINEER OUT TO TEST DRIVE THE X4 TO UNDERSTAND AND DESCRIBE THE BRAKE NOISE. I WAS TOLD THE NOISE WAS FROM DUST OF THE VEHICLE BEING NEW AND ITS NORMAL. THE TRUCK STILL HAS LOUD SCREAMING NOISE HAS NOT BEEN RESOLVED BY BMW DEALERSHIP WITH CORPORATE CLOSING OUT THE CLAIM.
NHTSA complaint 11573760
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
48 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- B010324 Jun 29, 2026 · Warranty Program/Extension
The EVAP systems purge (vent) valve limited warranty for defects in materials and / or workmanship has been extended to 15 years / 150,000 miles as determined from the original first in-service / delivery date. - B641224 May 4, 2026 · Service Bulletin/Repair Instructions
1. Use of aftermarket accessory hang-on cellular phone holders and/or air fresheners can break the instrument panel air vent slats. Damage and/or issues caused by outside influences are not covered under the BMW limited warranties. Originally, the air vent … - B010324 May 6, 2026 · Warranty Program/Extension
The EVAP systems purge (vent) valve limited warranty for defects in materials or workmanship has been extended to 15 years / 150,000 miles as determined from the original in-service date. - B661323 Oct 29, 2025 · Service Bulletin/Repair Instructions
Various Check Control messages (CCM) can be displayed to the customer, which indicate a restricted function or an unavailability of the driver assistance systems or driver assistance functions. During the diagnosis, the following fault memory entries are en… - B120125 Jun 6, 2025 · Emissions
EMISSIONS RECALL 25E-A03: PROGRAM CONTOL UNITS (DME) - B652624 Oct 17, 2024 · Service Bulletin/Repair Instructions
A check control message (CCM) for the restraint system (Air bag) appears. In the instrument cluster, the red air bag warning light lights up permanently. One of the following fault codes is stored in the ACSM (air bag control unit): 930949 - Knee airbag, dr… - B270220 Aug 16, 2024 · Service Bulletin/Repair Instructions
There is a jerking or shuddering during either or both of the following: Cornering or accelerating from low speeds Driving with low to medium loads There are no warning lights or Check Control messages. - B650121 Jun 12, 2024 · Service Bulletin/Repair Instructions
No Bass or a cracking noise can be heard from the bass speakers. - B410722 Apr 4, 2024 · Service Bulletin/Repair Instructions
While driving the vehicle on normal roads at10mph and above, a "cracking" sound from the top of the B-pillar(s) is heard. - B310122 Mar 14, 2024 · Service Bulletin/Repair Instructions
During inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/o router CV boots. - B630418 Mar 14, 2024 · Service Bulletin/Repair Instructions
One or more of the LED daytime running lights are dim or discolored. - B640422 Feb 16, 2024 · Service Bulletin/Repair Instructions
An interference noise (groaning noise) can be heard from within the heating and air-conditioning unit in thecenter of the instrument panel. The groaning noise always occurs when either a ventilation flap, air stratification flap or the recirculated airflap… - B510819 Jan 16, 2024 · Service Bulletin/Repair Instructions
The basic conditions for initializing the power windows are not met. - B170122 Jan 29, 2024 · Service Bulletin/Repair Instructions
The Check Control message below appears even though the coolant level is not below minimum when theengine is cold. Check Control message (ID 166): Top up coolant. - B610524 Jan 5, 2024 · Service Bulletin/Repair Instructions
The Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3). FaultB7F8F9 âÃÂÓ âÃÂÃÂHU-H: ResetâÃÂàwill be stored in the HU-H3. - B611305 Jan 11, 2024 · Service Bulletin/Repair Instructions
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle âdisc… - B541119 Jan 8, 2024 · Service Bulletin/Repair Instructions
This bulletin outlines known areas of possible water entry, operational noise, or wind noise for the vehicles listed above. It serves only as a diagnostic resource in troubleshooting complaints from the roof area. This bulletin and the associated attachme… - B360121 Jan 8, 2024 · Service Bulletin/Repair Instructions
At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. This can be felt (jerking)/ heard via an acoustic acknowledgement (clunk… - B310124 Jan 9, 2024 · Service Bulletin/Repair Instructions
With the vehicle is on a lift and the front struts are in the extended position, there may be a cracking and orclicking type noise when turning the steering wheel left/right. See attached video V31 01 24. The sound can reoccur when the vehicle is lowered, … - B160123 Jan 5, 2024 · Service Bulletin/Repair Instructions
A vehicle arrives at your center to be diagnosed for a micro-leak in the fuel evaporative (EVAP) system(NVLD natural vacuum leak detection). For this condition, the following fault is stored in the DME: 190302 - fuel tank ventilation and scavenging air sy… - B521823 Dec 15, 2023 · Service Bulletin/Repair Instructions
A noise can be heard from underneath the seat while the seat is being moved either forwards or backwards. This can occur to the driverâ™s and/or the passengerâ™s front seat. - B540421 Oct 18, 2023 · Service Bulletin/Repair Instructions
This situation can result in two customer complaints: 1. Wind noise 2. Excess water entry - B240423 Sep 28, 2023 · Service Bulletin/Repair Instructions
BMW AG has issued a Delivery Stop (effective September 28, 2023) on certain Model Year 2023 BMWvehicles that were produced between January 23, 2023, and June 15, 2023. - MCAS4023 Sep 29, 2023 · Service Bulletin/Repair Instructions
BMW AG has requested the inspection of all dealer stock of the following part number(s) listed below to ensure the spacer is conformed to drawing. - B511823 Sep 25, 2023 · Service Bulletin/Repair Instructions
A groaning noise is heard from the trunk when driving on rough roads. - B610220 Aug 1, 2023 · Service Bulletin/Repair Instructions
?When driving over uneven pavement or cobblestones, a knocking noise is present from the passenger side front area (A pillar). Once the vehicle is driven on a flat, even surface; the noise is no longer present. - B540123 Aug 1, 2023 · Service Bulletin/Repair Instructions
?Water leaking into the vehicle from the headliner/microphone area. - B410722 Aug 1, 2023 · Service Bulletin/Repair Instructions
While driving the vehicle on normal roads at 10mph and above, a "cracking" sound from the top of the B-pillar(s) is heard. - B310223 Aug 1, 2023 · Service Bulletin/Repair Instructions
?Disturbing noises (thump/pop) when reversing slowly near the steering wheel limit position; for example, when leaving a parking space. - B120423 Aug 1, 2023 · Service Bulletin/Repair Instructions
?An unapproved nut was used for the ground point for the chassis ground. - B650122 Aug 1, 2023 · Service Bulletin/Repair Instructions
A check control message (CCM) for the restraint system (Air bag) appears. In the instrument cluster, the red air bag warning light lights up permanently. - B630821 Jun 1, 2023 · Service Bulletin/Repair Instructions
Headlight check control (CC) message 128 "High beam headlight failure" is displayed. The following fault codes are stored during a vehicle test: 80419A - Left high-beam headlight: Short circuit and/or 8041A5 - light outputs: Number of permitted short circui… - B160123 Jun 1, 2023 · Service Bulletin/Repair Instructions
A vehicle arrives at your center to be diagnosed for a micro-leak in the fuel evaporative (EVAP) system (NVLD natural vacuum leak detection). For this condition, the following fault is stored in the DME: 190302 - fuel tank ventilation and scavenging air sys… - B120323 Jun 1, 2023 · Service Bulletin/Repair Instructions
BMW AG has issued a Delivery Stop effective June 6, 2023 on certain Model Year 2023 - 2024 BMW vehicles that were produced between October 26, 2022 and May 8, 2023. - B090221 Jun 1, 2023 · Service Bulletin/Repair Instructions
With the introduction of the BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15 vehicles may receive new functionality or modifications in their features. - B651921 May 1, 2023 · Service Bulletin/Repair Instructions
BMW AG has issued a Delivery Stop (effective October 15, 2021) on certain Model Year 2022 BMW vehicles that were produced between September 28, 2021 and October 8, 2021. The issue involves the Active Crash Safety Module (ACSM) sensor. - B651523 May 1, 2023 · Service Bulletin/Repair Instructions
After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly fails. - B610123 May 1, 2023 · Service Bulletin/Repair Instructions
Due to a software error, the vehicle sporadically does not achieve sleep mode. As a result, the 12-volt battery becomes discharged and may cause a no-start condition. - B514616 May 1, 2023 · Service Bulletin/Repair Instructions
Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator. - B511722 May 1, 2023 · Service Bulletin/Repair Instructions
Due to the semiconductor supply, the Local Interconnect Network module in either of the exterior mirrors was switched to another controller. That one provides an imprecise voltage measurement, which the main controller interprets as a fault. - B510823 May 1, 2023 · Service Bulletin/Repair Instructions
Upon opening or closing (i.e., folding in or out) the exterior mirror assembly, a creaking sound is heard from either the driver and/or passenger side. - B340223 May 1, 2023 · Service Bulletin/Repair Instructions
Brake squeak may occur with cold brakes and driving slowly or reversing - SIB511722 Apr 1, 2023 · Service Bulletin/Repair Instructions
Due to the semiconductor supply, the Local Interconnect Network module in either of the exterior mirrors was switched to another controller. - SIB310223 Apr 1, 2023 · Service Bulletin/Repair Instructions
Disturbing noises (thump/pop) when reversing slowly near the steering wheel limit position; for example, when leaving a parking space. - B630418 Mar 1, 2023 · Service Bulletin/Repair Instructions
One or more of the LED daytime running lights are dim or discolored. - B620223 Mar 1, 2023 · Service Bulletin/Repair Instructions
In SPORT mode, a black square appears in the RPM gauge (tachometer) section of the instrument cluster display. - B610923 Mar 1, 2023 · Service Bulletin/Repair Instructions
The gear selector switch (GWS) consists of the control electronics circuit and the selector lever. The sensors for recording the gearshift lever position and for inhibiting inadvertent gearshifts are integrated in the control electronics. - B410722 Mar 1, 2023 · Service Bulletin/Repair Instructions
While driving the vehicle on normal roads at 10mph and above, a cracking sound from the top of the B-pillar(s) is heard.
Source: NHTSA manufacturer communications files.