2025 BMW X4

4 complaints on file, page 1 of 1.

1. Filed Sep 22, 2026Failure Sep 15, 2026Miami, FLElectrical system

   The authorized dealership (BMW of South Miami) explicitly instructed my wife to continue operating a vehicle subject to an active engine starter fire hazard recall because they 'have not seen any vehicles catch on fire yet.' Furthermore, BMW Corporate failed to respond to a written 48-hour legal demand requesting alternative safe transportation or a loaner vehicle while the recall remedy is pending, leaving my family exposed to an acknowledged thermal risk.

   NHTSA complaint 11766080
2. Filed Sep 18, 2026Failure Aug 25, 2026Houston, TXUnknown or other

   The starter needs to be replaced. An appointment was made with the dealership. I took my car with the understanding that the part was there and it would be replaced. BMW kept my car for 24 hours. The next day I was informed that they in fact, did not have the part and they have no ETA of when the part would be available. I'm told that the car could actually spontaneously combust into fire and to be careful when I start the car. With no estimated time frame to replace the part, I'm just to wait, hope and pray that my car does not catch on fire. BMW does not seem to be in any hurry to replace the starter. They offered no remedy and no indication on when it will be replaced. I would like this fixed quickly. THIS IS URGENT. FIRE?

   NHTSA complaint 11765403
3. Filed Aug 26, 2026Failure Jul 8, 2026Arleta, CAElectrical system, Engine

   My 2025 BMW X4 xDrive30i is subject to NHTSA recall 26V438, reported 07/08/2026, covering an engine starter that can wear prematurely and, in an extreme case, overheat and cause a fire. My BMW account shows the status as Remedy Not Available. NHTSA's VIN lookup confirms the recall is incomplete with no remedy available. I am filing because there is no remedy for me to obtain. BMW has not released parts or a repair procedure. Owner letters were not scheduled to mail until 08/28/2026. I emailed my BMW service center requesting a parts availability estimate and received no response. I have not had a starter failure or thermal event. The safety concern is that I must keep driving and parking a vehicle with an acknowledged fire risk, indefinitely, with no repair available and no timeline for one. I also cannot get confirmation from BMW whether any park outside or do not drive advisory applies to my vehicle. Coverage of this campaign has been inconsistent, with some outlets describing a plug-in hybrid population affected by corrosion that carried park outside guidance. My vehicle is not a plug-in hybrid. I am concerned about the scale and repetition of this defect. This is the third BMW starter campaign in roughly twelve months, following an autumn 2025 action and a February 2026 campaign, with the affected population expanding each time. Recall 26V438 alone covers 318,495 US vehicles. Given that volume I expect parts to be rationed and my repair delayed well beyond a reasonable time. Separately, BMW Financial Services has declined to process a lease payoff quote, citing the open recall. The effect is that BMW is restricting my contractual rights over a defect only BMW can cure and cannot currently cure. The vehicle is available for inspection on request. No warning lamps or symptoms to date.

   NHTSA complaint 11759605
4. Filed Aug 11, 2026Failure Jul 13, 2026Pflugerville, TXEngine

   On July 12, 2026, I received notice that my 2025 BMW X4 xDrive30i is subject to NHTSA Recall 26V-438 involving the engine starter. I contacted BMW of Austin on July 13 and again on July 27 to schedule the recall repair. On both occasions, I was informed that the remedy was unavailable. No estimated repair date was provided. I then contacted BMW Recall Support Services. BMW confirmed in writing that the remedy remains unavailable and that there is no established timeframe for when it will become available. BMW also instructed me to park my vehicle away from structures until the recall repair is completed and not to use the Remote Engine Start feature through the My BMW App or remote key. BMW further instructed me to discontinue driving if I experience a delayed start, require multiple attempts to start the vehicle, or notice other starting-related concerns. However, BMW simultaneously stated that I may continue driving the vehicle and that it will not provide a loaner vehicle, rental vehicle, alternative transportation, or other accommodation while the safety defect remains unrepaired. I have not yet experienced a fire or starting-related symptoms. My complaint concerns the ongoing safety risk and the lack of an available remedy or estimated repair date. BMW has advised me to park away from structures because of the recall, but it has not explained whether the risk can occur while the vehicle is parked and turned off, what distance qualifies as “away from structures,” or how owners without access to remote outdoor parking can safely comply. I am concerned that BMW is permitting continued operation of affected vehicles while acknowledging a potential fire risk, imposing significant safety precautions, and providing neither a repair timeframe nor a practical interim solution. I request NHTSA review BMW’s current owner guidance, the ongoing unavailability of the remedy, absence of a repair timeline, and whether affected owners should receive clearer instructions

   NHTSA complaint 11756165