AutoStatsIQ
Data through Oct 2026
Model year

2018 BMW X5 M

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (1)Complaints (0)Investigations (1)Bulletins (92)
Recall campaigns covering this model year133 vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2018 BMW X5 M by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

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Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

One recall campaign covers the 2018 BMW X5 M

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2018 BMW X5 M
CampaignFiledSubjectComponentVehiclesRemedy
17V-727Nov 17, 2017Bolts that secure the front suspension may not have been properly tightenedSuspension33Repair or modification
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2018 BMW X5 M

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    1 NHTSA investigation on file

    • EA21002 Engineering analysis, Airbags
      Desiccated Air Bag Inflator Rupture
      Opened Sep 17, 2021, still open
    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    92 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

    • B510819 Jan 16, 2024 · Service Bulletin/Repair Instructions
      The basic conditions for initializing the power windows are not met.
    • B611305 Jan 11, 2024 · Service Bulletin/Repair Instructions
      The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle âdisc…
    • B360121 Jan 8, 2024 · Service Bulletin/Repair Instructions
      At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. This can be felt (jerking)/ heard via an acoustic acknowledgement (clunk…
    • B513019 Sep 12, 2023 · Service Bulletin/Repair Instructions
      A groaning noise is present from the door frame of any door, most commonly when driving over rough roadsor during body flex. This situation may be worse in vehicles which are regularly waxed in the area of the door jamb. Note: This service information bul…
    • B514616 May 1, 2023 · Service Bulletin/Repair Instructions
      Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator.
    • B840822 Mar 1, 2023 · Service Bulletin/Repair Instructions
      The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration i…
    • B840822 Sep 1, 2022 · Service Bulletin/Repair Instructions
      Due to a production error, the telematics control units were delivered without an IMS configuration.
    • SIB651312 May 1, 2022 · Service Bulletin/Repair Instructions
      The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, supersede…
    • SIB650122 Apr 1, 2022 · Service Bulletin/Repair Instructions
      A check control message for the restraint system appears. In the instrument cluster, the red air bag warning light lights up permanently.
    • B310122 Feb 1, 2022 · Service Bulletin/Repair Instructions
      During inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/or outer CV boots.
    • B170121 Feb 1, 2022 · Service Bulletin/Repair Instructions
      The quick disconnect coupling on the cylinder head coolant vent line could break at the cylinder head. This would lead to loss of coolant from the engine.
    • B513019 Mar 1, 2022 · Service Bulletin/Repair Instructions
      A groaning noise is present from the door frame of any door, most commonly when driving over rough roads or during body flex. This situation may be worse in vehicles which are regularly waxed in the area of the door jamb.
    • B510122 Jan 1, 2022 · Service Bulletin/Repair Instructions
      Due to a manufacturing defect, the vehicles were built without the engine oil label. The label shows the oil viscosity.
    • B651312 Sep 1, 2021 · Service Bulletin/Repair Instructions
      The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, supersede…
    • B341019 Sep 1, 2021 · Service Bulletin/Repair Instructions
      Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional) brakes are high-performance brake systems which are designed for sporty, dynamic driving styles. As a side effect of the highest possible brak…
    • B341019 Jul 1, 2021 · Service Bulletin/Repair Instructions
      Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional) brakes are high-performance brake systems which are designed for sporty, dynamic driving styles. As a side effect of the highest possible bra…
    • B840221 May 1, 2021 · Service Bulletin/Repair Instructions
      TELEMATICS UNIT RETROFIT TO 4G CELLULAR TECHNOLOGY: The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022.
    • B840121 May 1, 2021 · Service Bulletin/Repair Instructions
      TELEMATICS UNIT DEACTIVATION DUE TO 3G CELLULAR TECHNOLOGY DISCONTINUATION: The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting Februa…
    • B840221 Jun 1, 2021 · Service Bulletin/Repair Instructions
      The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022. The decision to phase out 3G network technology was made at the dis…
    • B360121 Apr 1, 2021 · Service Bulletin/Repair Instructions
      Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases th…
    • B340414 Apr 1, 2021 · Service Bulletin/Repair Instructions
      Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases th…
    • B612315 Nov 1, 2020 · Service Bulletin/Repair Instructions
      Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch.
    • B340515 Nov 1, 2020 · Service Bulletin/Repair Instructions
      TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front axle, when cornering, maneuvering, parking or pulling away from a parking space.
    • B650709 Jul 1, 2020 · Service Bulletin/Repair Instructions
      NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle. Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. …
    • B611420 Apr 1, 2020 · Service Bulletin/Repair Instructions
      DEACTIVATION OF THE INTERIOR MOVEMENT DETECTOR/TILT ALARM SENSOR IS NOT POSSIBLE: Customer complains that the interior movement detector and the tilt alarm sensor system cannot be deactivated by pressing the lock button on the remote control / BMW display k…
    • B840214 Apr 1, 2020 · Service Bulletin/Repair Instructions
      CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information Bulletin: Is be…
    • B652214 Apr 1, 2020 · Service Bulletin/Repair Instructions
      AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015. The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle…
    • B610920 Apr 1, 2020 · Service Bulletin/Repair Instructions
      CHECK CONTROL MESSAGES FOR BRAKE SUSPENSION AND AIR BAG SYSTEM MALFUNCTION: Multiple check control messages (CCM) can display for brake suspension and air bag system malfunction. The customer may also complain about any of the following: Engine can no longe…
    • B513016 Apr 1, 2020 · Service Bulletin/Repair Instructions
      TAILGATE UNINTENTIONALLY OPENS: This Service Information Bulletin (Revision 4) replaces SI B51 30 16 dated March 2018. Trunk/tailgate may open when vehicle is locked Trunk/tailgate may open while the vehicle is in motion usually after stopping such as a tra…
    • B621019 Dec 1, 2019 · Service Bulletin/Repair Instructions
      INCORRECT CONDITION BASED SERVICE DATA FOR BRAKE FLUID SERVICE. "Brake fluid service due since 12/2001" is displayed in the instrument cluster although the vehicle is only a maximum of 1 year old. Software error in the KOMBI (Instrument Cluster).
    • B620919 Dec 1, 2019 · Service Bulletin/Repair Instructions
      INSTRUMENT CLUSTER REMAINS DARK AFTER STARTING THE VEHICLE: Instrument cluster remains dark after starting the vehicle. After a restart normal functionality is restored. Software error in the KOMBI (Instrument Cluster).
    • B341019 Dec 1, 2019 · Service Bulletin/Repair Instructions
      HELPFUL INFORMATION FOR CUSTOMER DISCUSSIONS REGARDING MOTORSPORT VEHICLE BRAKES: Note for customer deleted: If the noise does not disappear despite the attempts to regenerate the brake a repair is required.
    • B320115 Dec 1, 2019 · Service Bulletin/Repair Instructions
      NOISE WHEN ADJUSTING THE STEERING COLUMN UP OR DOWN: Creaking noise when raising or lowering the steering column position. CAUSE Steering column adjustment.
    • B120319 Dec 1, 2019 · Service Bulletin/Repair Instructions
      ENGINE DOES NOT START BELOW FREEZING TEMPERATURES: Engine designation correction Parts availability Warranty. The engine will not start at temperatures below freezing. The starter does not turn and engage.
    • B611018 Jul 1, 2018 · Service Bulletin/Repair Instructions
      THE DISPLAY GOES BLACK, VEHICLE DOESNT START AGAIN AFTER SWITCHING THE ENGINE OFF.: On board computer and navigation system goes black or resets.
    • B340414 Jul 1, 2018 · Service Bulletin/Repair Instructions
      Diagnosis of Compound Brake System Complaints in M Vehicles:
    • B840214 Jul 1, 2018 · Service Bulletin/Repair Instructions
      CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: ConnectedDrive/BMW Assist features are partially or completely inoperative.
    • B651316 Jun 1, 2018 · Service Bulletin/Repair Instructions
      COMPONENT PROTECTION ACTIVE. HEAD UNITS CANNOT BE SWAPPED BETWEEN VEHICLES FOR TESTING.: If either the head unit (NBT-EVO or ENTRY-NAV-EVO) or the Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit to enter a loc…
    • B650709 Jun 1, 2018 · Service Bulletin/Repair Instructions
      NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for instance:
    • B520318 Jun 1, 2018 · Service Bulletin/Repair Instructions
      MEMORY SEAT ADJUSTMENT IS LIMITED: After programming the vehicle with ISTA 4.10.2x, the adjustment range of the memory seat may restricted.
    • B840818 May 1, 2018 · Service Bulletin/Repair Instructions
      HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit High 2 (NBT EVO) when:
    • B840616 May 1, 2018 · Service Bulletin/Repair Instructions
      BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT: BMW Online/BMW ConnectedDrive not functional.
    • B651117 May 1, 2018 · Service Bulletin/Repair Instructions
      NAVIGATION PRO (NBT EVO) MAP UPDATE NOT POSSIBLE, NAVIGATION DOES NOT START: Navigation system will not start at all or the: ÒNavigation system startsÓ message is permanently displayed; or
    • B650709 May 1, 2018 · Service Bulletin/Repair Instructions
      NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for instance:
    • B840314 Jan 1, 2018 · Service Bulletin/Repair Instructions
      Bluetooth Connection Failures: There are various connectivity failures with the following devices: Apple iPhones: Samsung S6 and the S6 Edge.
    • B660118 Jan 1, 2018 · Service Bulletin/Repair Instructions
      REMOTE KEY WILL NOT OPEN OR START VEHICLE: Remote key battery in service significantly less (under a year) than expected two-year life-span.
    • B651316 Jan 1, 2018 · Service Bulletin/Repair Instructions
      NBT-EVO (NEXT GENERATION NAVIGATION PROFESSIONAL) HEAD UNIT CANNOT BE SWAPPED BETWEEN VEHICLES FOR TESTING. ÕCOMPONENT PROTECTION ACTIVEÕ
    • B650318 Jan 1, 2018 · Service Bulletin/Repair Instructions
      NO AUDIO PLAYBACK AFTER REPLACING THE HEAD UNIT HIGH 2 (HU-H2): After replacing the Head Unit High (HU-H2) and performing ISTA4 programming, there is no audio playback.
    • B513016 Jan 1, 2018 · Service Bulletin/Repair Instructions
      TAILGATE UNINTENTIONALLY OPENS: Trunk/tailgate may open when vehicle is locked.
    • B310112 Jan 1, 2018 · Service Bulletin/Repair Instructions
      CRACKING NOISES FROM THE FRONT AXLE AREA WHILE TURNING THE WHEELS, WHEN STATIONARY OR PARKING: Cracking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or when turning the steering wheel while stationary.
    • B840818 Apr 1, 2018 · Service Bulletin/Repair Instructions
      HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit High 2 (NBT EVO) when:
    • B840718 Apr 1, 2018 · Service Bulletin/Repair Instructions
      IPHONE: CALL LIST MISSING AFTER RESTART: The call list from iPhone 8 or iPhone X, that is displayed, is missing after cycling the ignition.
    • B660918 Apr 1, 2018 · Service Bulletin/Repair Instructions
      CHECK CONTROL STATES REMOTE KEY IS MISSING WHEN THE KEY IS LOCATED IN THE VEHICLE: Only affects vehicles that have been programmed with ISTA 4.10.1x and I-level 18-03-511 or 18-03-576
    • B660817 Apr 1, 2018 · Service Bulletin/Repair Instructions
      REAR VIEW CAMERA FAILS TO DISPLAY IMAGE: Sporadically, when the rear view camera is activated, either via selecting reverse with the shift selector or by direct camera selection, no image appears in the display.
    • B651316 Apr 1, 2018 · Service Bulletin/Repair Instructions
      NBT-EVO Head Unit Cannot be Swapped between Vehicles for Testing: If either the NBT-EVO head unit or Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit NBT-EVO to enter a locked mode once it recognizes a differen…
    • B621215 Apr 1, 2018 · Service Bulletin/Repair Instructions
      INSTRUMENT CLUSTER OUTSIDE TEMPERATURE DISPLAY IMPLAUSIBLE: In the Instrument Cluster (Kombi) display you may observe an implausible outside temperature reading.
    • B612217 Apr 1, 2018 · Service Bulletin/Repair Instructions
      DIAGNOSTIC COMMUNICATION WITH FLEXRAY CONTROL MODULES NOT POSSIBLE: There are no customer complaints associated with this issue.
    • B340515 Apr 1, 2018 · Service Bulletin/Repair Instructions
      TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front axle when cornering, maneuvering, parking or pulling away from a parking space.
    • B340318 Apr 1, 2018 · Service Bulletin/Repair Instructions
      ELECTROMECHANICAL HOLDING BRAKE (EMF) ERROR
    • B310117 Mar 1, 2018 · Service Bulletin/Repair Instructions
      TICKING NOISE FROM FRONT AXLE ON TURNS: A hard mechanical clacking noise is heard when making turns coming from the front axle.
    Source: NHTSA manufacturer communications files.
    About service bulletins