2015 BMW X5

152 complaints on file, page 1 of 8.

1. Filed Sep 10, 2026Failure Sep 7, 2026160,258 milesHouston, TXSpeedometer/odometer

   Odometer Fraud. The contact purchased a 2015 BMW X5. It was discovered that there was a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of purchase, the mileage was 130,514. However, the Auto Check Vehicle History report indicated that the mileage was 160,258 when it was last registered with the DMV on 11/26/2024.

   NHTSA complaint 11763454
2. Filed Sep 9, 2026Failure Jun 5, 2026160,000 milesAurora, COEngine and engine cooling, Fuel system, DieselFire

   The contact owned a 2015 BMW X5. The contact stated that while driving 60 MPH, the contact became aware of sparks outside the driver's and passenger's side of the vehicle. The contact became aware that there were flames coming from under the hood. The contact stated that the fire had started in the engine compartment. The message "Add Coolant" was displayed, and there was an abnormal odor while the vehicle was on fire. The contact immediately exited the vehicle. The Fire Department responded to the scene and extinguished the fire. A fire report was filed. The vehicle was completely burned and was towed to a tow yard, where it was deemed a total loss by the insurance company. The vehicle was previously repaired under NHTSA Campaign Number: 21V907000 (Fuel System, Diesel). Additionally, the EGR cooler and the diesel particulate sensor were replaced under warranty; however, the repairs failed to fix the vehicle. The manufacturer, BMW, was notified of the failure. The failure mileage was approximately 160,000.

   NHTSA complaint 11763108
3. Filed Sep 1, 2026Failure Aug 26, 2026Royersford,, PAPower train

   Catastrophic Driveshaft U-Joint failure - BMW X5 - Production date? 09.22.2014 Repair was made by BMW Dealership. Noted similar recall on 2011-2014 models. I believe my car was an early 2015 production model and was effected by the same issue. Current mileage on the vehicle is 93,000 miles.

   NHTSA complaint 11761275
4. Filed Jun 22, 2026Failure Jun 14, 2026East Meadow, NYPower train, Unknown or other

   I drive a 2015 BMW X5. While driving on a local street, I heard a severe banging noise underneath the car. I pulled over, and it turned out the front driveshaft had broken, striking the transmission pan and other parts beneath. When I towed the car to the shop the mechanic also found that an AC drain line dripped onto the driveshaft U-joint, causing rust over time, which led to this failure. There were no warning lights prior. If this had happened on the highway, it could have caused far greater damage--potentially to the transmission, transfer case, front differential, or even the engine. This was a serious safety risk, and I urge the NHTSA to investigate this design flaw and consider a recall on affected models before others suffer similar damage.

   NHTSA complaint 11745798
5. Filed Dec 31, 2025Failure Dec 6, 2025Agua Dulce, CAFuel/propulsion system

   The HPFP failed and left my child and me dead in the water, stalled in the middle lane of a 50mph street for a half hour, nearly getting hit several times (two other vehicles crashed behind us trying to avoid us). Eventually a Sheriff helped us get the vehicle out of the road and into a nearby parking lot to wait for the tow truck. After we got to the parking lot, the Sheriff got another radio call and left without taking information or referring to a report or report number. This part has an open recall 21V-586, but both the local BMW dealership and BMW NA refuse to repair my vehicle (withou paying $18k), saying my VIN is not a part of the recall, despite my vehicle being the same engine within the production time, and my problem being exactly what was described in the recall. The pump failure has been confirmed by a crank-no-start condition, error code for low fuel rail pressure, and finding metal shavings in the fuel metering valve on the fuel pump. I am seeking assistance to be included in the recall that already exists and am frustrated to have been turned away when my vehicle meets all the criteria listed on the recall document. All of my correspondence with BMW was by telephone, so I do not have emails to attach below.

   NHTSA complaint 11708127
6. Filed Dec 28, 2025Failure Dec 23, 2025Howell, NJEngine

   Oil leaking from the valves cover onto the manifold and could cause a fire. I have replaced the valve cover on 11/03/2022 miles 107698 I pay 1493.21 for the repair. Last week 12/23/2025 the same thing started again. The oil is leaking again on manifold the car is smoking I am afraid to drive the car. I believe I should not be paying again for the same problem.

   NHTSA complaint 11707398
7. Filed Nov 27, 2025Failure Nov 26, 2025Machiasport, MEEngine

   On 11/26/2025, I was driving on the NJ Parkway, Southbound, in the left lane. The Drivetrain Malfunctioned Warning Light came on and within second my car began loosing power. I did not notice any smells. My car stalled as I stopped along the left side of the roadway. I did not have time to maneuver safely to the right, onto the shoulder of the roadway. I maneuvered my vehicle to the left side of the road. My car was pinned against the guardrail to avoid being struck by southbound vehicles. The warning light disappeared. I attempted to restart my car, it sputtered a few time with black smoke coming out of the exhaust. I called 911 and State Police Responded to protect my vehicle from being struck. About an hour later, a tow truck responded and my vehicle was towed to the BMW Dealership, 500 Route 37, Eaton Town, NJ. I believe this catastrophic failure is connected to my vehicles EGR’s system. I had my vehicle serviced at Sterling BMW, Sterling, VA, in early 2025. During that visit I was told that my vehicle’s Auxiliary EGR cooler needed to be replaced. In October 2025, I took my vehicle to BMW of Westbrook, Maine, after I received a notice from BMW that they had extended the warranty on my Auxiliary EGR Cooler and it could be replaced if needed. I provided the Dealership with the information that Sterling BMW provided me about the need to have my Auxiliary EGR cooler replaced. Westbrook BMW examined my car and said there was nothing wrong the my Auxiliary EGR cooler. My vehicle will be looked at tomorrow by Eaton Town BMW. I suspect, I will be told the failure will be related to the EGR system.

   NHTSA complaint 11701797
8. Filed Jul 15, 2025Failure Jul 13, 2025Minneapolis, MNFuel/propulsion system

   My high pressure fuel pump failed. There is a recall affecting these [XXX] ) but apparently my car even though its the same year and model, did not 'qualify'. Its exactly whats listed in the recall and its having exactly the same fault. Im facing an extremely high repair bill because its not a part of the recall.....for whatever reason INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

   NHTSA complaint 11673688
9. Filed Jun 17, 2025Failure Mar 3, 2025108,000 milesFlushing, NYEngine and engine cooling

   The contact owns a 2015 BMW X5. The contact stated that while driving at various speeds, the check engine warning light illuminated. The vehicle was taken to a local dealer to be diagnosed, and it was determined that the EGR module and cooler were malfunctioning and needed to be replaced. The contact was made aware of NHTSA Campaign Number: 18V755000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The vehicle was not repaired. The contact notified the manufacturer of the failure and was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 108,000.

   NHTSA complaint 11667370
10. Filed May 11, 2025Failure May 11, 2025Anaheim, CAAir bags, Automatic emergency braking, WarningsCrash2 injured

    I was making a left turn in stopped traffic. Lanes 1 and 2 yielded die to bumper to bumper traffic...as I crossed into lane 3 at 5 to 10 mph...struck by a vehicle going 55 mph plus in opposite direction. My vehicle spun into 3rd vehicle. I hit my head 2 times on driver windows. No airbags deployed. I suffered a traumatic brain injury.

    NHTSA complaint 11660268
11. Filed Feb 6, 2025Failure Dec 31, 202495,000 milesLake Jackson, TXElectrical system, Engine and engine cooling

    The contact owns a 2015 BMW X5. The contact stated that the water pump remained running while the vehicle was turned off, causing the battery to drain. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed and the contact was informed that the thermostat, hoses, and water pump were faulty and needed to be replaced. The vehicle was repaired; however, the failure persisted with the water pump continuously running while the vehicle was turned off. The contact referenced NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM) as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 95,000.

    NHTSA complaint 11641132
12. Filed Feb 5, 2025Failure Jan 25, 2025Rockford, MISeat belts

    one seat belt in the BACK SEAT on PASSENGER SIDE SEAT BELT WILL NOT PULL out . stay stuck . can pull out to 1.5 inches then somtimes "3. then back to "1.5

    NHTSA complaint 11640864
13. Filed Feb 3, 2025Failure Jan 20, 2025123,000 milesDe Soto, MOElectrical system, Pump

    The contact owns a 2015 BMW X5. The contact stated that the vehicle was experiencing battery drainage. The vehicle was taken to the dealer, where the battery was replaced twice; however, the failure persisted. The dealer informed the contact that the auxiliary water pump was continuously running after turning off the vehicle. The dealer diagnosed the vehicle with parasitic battery draw due to the auxiliary water pump malfunction. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 123,000.

    NHTSA complaint 11640470
14. Filed Jan 25, 2025Failure Jan 24, 2025Orlando, FLEngine

    My 2015 X5 decided it was not going to start. The vehicle was was looked at by a technician only to determine thay the cam sensor was not active and the car would not start. Moving forward with diagnostics the sensor was ruled out as good. Moving forward the valve cover was taken off for inspection only to find that the cam side bolt was hanging only by the wall of the valve cover. the gear is still in place it has nkt jumping timing but the end of the cam bolt is and has been broken off at the end inside the man approximately a half inch of the end of the bolt is in the hole. I stopped the technician from moving forward with anything else. I recently looked up for a recall but do not see any for the X5 but open recalls on other models. please let me know if this is a problem with the six cylinder turbo and it under sized cam bolt thank you for your help and time.

    NHTSA complaint 11638552
15. Filed Jan 9, 2025Failure Oct 24, 2024151,000 milesColumbus, MSEngine and engine cooling

    The contact owns a 2015 BMW X5. The contact stated that while driving approximately 45 MPH, the vehicle began to lose automotive power and reduced speeds and smoke was present coming from the engine compartment. The vehicle was driven to the home and while parked in the garage the temperature gauge indicated that the engine temperature was extremely hot. The vehicle was later towed to the local dealer who diagnosed that the coolant pump and coolant pump connector was faulty and needed to be replaced. The vehicle was repaired and the failure was remedied. The manufacturer was not contacted. The failure mileage was 151,000.

    NHTSA complaint 11635023
16. Filed Dec 10, 2024Failure Feb 21, 2024103,000 milesSouth Jordan, UTEngineFire1 injured

    The contact owns a 2015 BMW X5. The contact stated that while driving at approximately 40 MPH, the contact observed smoke emanating from the rear of the vehicle. The vehicle was steered to the side of the road where he observed fire emanating from the engine compartment. The fire was extinguished by hand and the contact sustained hand injuries. Medical attention was not needed. The vehicle was towed to a dealer where it was diagnosed that an EGR failure where coolant leaked and combined with diesel soot causing a fire. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 103,000.

    NHTSA complaint 11629910
17. Filed Dec 9, 2024Failure Nov 1, 2024Baldwin Park, CAFuel/propulsion system

    Check engine light: FC 24BF00 - zero-quantity adaptation injector cylinder 2: permitted filtered actuation duration correction too high These are the same issues the 2016 MY cars experience and was given a warranty extension

    NHTSA complaint 11629722
18. Filed Dec 5, 2024Failure Nov 12, 202456,000 milesCharleston, SCAutomatic emergency braking

    The contact owns a 2015 BMW X5. The contact stated that while driving at various speeds, the Automatic Emergency Braking system failed to engage as needed while there were other vehicles nearby. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed. Additionally, the manufacturer was contacted, and the contact was provided a 2025 BMW X5 loaner vehicle; however, the contact stated that the same failure occurred while driving the loaner vehicle. The manufacturer was notified of the failure and advised the contact to return the loaner vehicle to the dealer. The contact stated that upon returning the loaner vehicle to the dealer, the dealer informed the contact that the failure of his vehicle could not be duplicated. The contact stated that while driving the vehicle at various speeds, the failure persisted. The vehicle was taken back to the dealer, where it was test-driven while the dealer's manager was occupying the front passenger's seat. The dealer confirmed that the Automatic Emergency Braking system was inoperable; however, the dealer informed the contact that they did not know how to repair the vehicle. The vehicle was not repaired. The manufacturer was contacted and informed the contact that they would contact the dealer to obtain information on the service that was performed on the vehicle. A case was opened; however, the contact was still awaiting a response from both the dealer and the manufacturer. The failure mileage was approximately 56,000.

    NHTSA complaint 11628988
19. Filed Nov 23, 2024Failure Nov 23, 2024Reunion, FLPower train

    My prop shaft has prematurely failed due to the air conditioner drain line outlet directing water on to the prop shaft u joints. This is a recall issue on previous model BMW X5 and obviously a continuing issue on this generation (f15) as well.

    NHTSA complaint 11626959
20. Filed Nov 18, 2024Failure Sep 18, 2024188,000 milesJacksonville, FLFuel system, Diesel

    The contact owns a 2015 BMW X5. While the contact's father was driving at an undisclosed speed, the drive train error warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The vehicle was repaired. The contact stated that two days later, the failure reoccurred. The contact stated that while the contact's father was driving at an undisclosed speed, the drive train warning light illuminated, and the vehicle lost motive power. The contact stated that the gear shifter failed to function as intended, the gear shifter did not shift to neutral or drive. The vehicle was towed to the dealer where it was diagnosed with a failed fuel system. The contact was informed that the complete fuel system needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the VIN was not associated with any unknown recall repairs; however, the contact was informed that the VIN was associated with warranty coverage for the fuel pump only. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 188,000.

    NHTSA complaint 11625994