2026 BMW X5

24 complaints on file, page 1 of 2.

1. Filed Sep 29, 2026Failure Aug 15, 2026Ponte Vedra, FLWarnings, Unknown or other, Vehicle speed controlCrash

   On August 16, 2026, while using the Automatic Parking/Parking Assistant feature on my 2026 BMW X5 M60i, the vehicle was performing an automated reverse parking maneuver. During the maneuver, the vehicle suddenly and unexpectedly accelerated backward toward a vehicle parked behind me and struck it. The acceleration occurred while the Parking Assistant system was controlling the maneuver. Because of the sudden acceleration and short distance to the vehicle behind me, there was insufficient time to recognize the unexpected movement and intervene before impact. A passenger in my vehicle witnessed the incident. I reported the incident to BMW. BMW North America subsequently inspected the vehicle and advised that it performed multiple automatic parking maneuvers but was unable to reproduce the excessive speed. BMW stated that the cameras and obstacle-distance displays operated normally during its testing and that no malfunction was identified. BMW also provided the vehicle's EDR data. BMW states that the EDR recorded no event and therefore contains no speed, acceleration, throttle, brake, or other incident-specific data from the collision. Accordingly, BMW's subsequent testing does not establish what the vehicle was doing during the actual incident. BMW also initially advised that no video existed because Drive Recorder was not activated. However, my BMW ConnectedDrive account for this VIN shows “BMW Drive Recorder – Active.” I have asked BMW to clarify whether Drive Recorder itself was active but a particular recording setting or trigger was not enabled. The precise cause is UNKNOWN. My concern is a possible intermittent malfunction of the Automatic Parking/Parking Assistant system involving unexpected acceleration/speed control during an automated reverse parking maneuver.

   NHTSA complaint 11767809
2. Filed Sep 24, 2026Failure Sep 8, 2026Gloucester, MAEngine

   Component: Engine / Fuel/Propulsion System / Engine Cooling Vehicle Odometer at Failure: 463 Miles Date of Incident: September 8, 2026 Description of Safety Hazard: While driving a brand-new 2026 BMW X5 with only 463 total miles on the odometer (purchased on July 30, 2026), the vehicle suffered a sudden and catastrophic manufacturing failure of the oil filter housing unit. This failure caused an immediate, severe loss of over a quart of volatile, hot engine oil, which completely leaked out and stained my personal driveway. A rapid loss of engine oil at highway speeds presents an extreme safety hazard, including a high risk of catastrophic metal-on-metal engine seizure, sudden loss of vehicle propulsion in traffic, and a severe risk of under-hood vehicle fire due to pressurized engine oil leaking onto hot exhaust and engine components. This vehicle is part of a known, systemic manufacturing defect currently subject to active federal class-action design litigation against BMW of North America. The manufacturer has provided a credit due to the severity, but the dealership has failed to execute a safe and equitable vehicle replacement.

   NHTSA complaint 11766793
3. Filed Sep 11, 2026Failure Sep 10, 2026Lafayette Hill, PAAutomatic emergency braking

   Car braked without warning while going around a curve and came to a complete stop in the middle of the road with no good reason. Traffic going the opposite direction was heavy but no hazards on my side of the road. Cars behind me had to swerve and I was nearly rear ended and could have resulted in very serious injury.

   NHTSA complaint 11763588
4. Filed Sep 6, 2026Failure Sep 6, 2026Hollis, NHUnknown or other

   Emergency stopping system alerted me seconds before it shut the car down. Traveling on the highway at approximately 60 miles an hour car went into emergency stopping. Unassisted brakes were applied car pulled to the right and when it reached the brake down lane, it stopped. Hazard lights were engaged and phone call was initiated to BMW roadside assistance. All without driver assistance. Yes it was a dangerous situation as the car slowed down on its own on a busy highway. Do not know what component failed and has not been seen by BMW in order to assess the situation. This is the second time the car has initiated an unassisted stop. First unassisted stop gave no warning, second unassisted stop flashed a message stating that car was going to “emergency shutdown”. Car has experienced two emergency shut downs with no apparent emergency.

   NHTSA complaint 11762487
5. Filed Sep 3, 2026Failure May 4, 2026Zionsville, INBody, Unknown or other

   The trim on the back of the exhaust is a rough manufactured cut on all their X5s and instead of filing the rough the edge BMW leaves this untouched. Was washing my car and ran my finger over the trim and it sliced my finger open like a razor blade.

   NHTSA complaint 11762046
6. Filed Sep 2, 2026Failure Aug 29, 2026Kingsport, TNVehicle speed control

   Driving on highway using assisted driving pro (hands off steering wheel and feet off pedals). Speed set for 65 or 67. Driver's phone call came up on display screen. Passenger answered and hung up on screen. Driver did not touch wheel. Car started accelerating. Reached 93 mph before realized what was happening and able to apply brakes. Short time later tried to reengage speed and verbally requested increase to 65 or 67. Car set cruise control to 110. Both passengers heard 65 or 67, definitely not 110. Applied brake and didn't use any driver assistance controls for remainder of trip. Nice weather, no glare, light traffic. Software update was installed the day before. BMW dealership found no problem. National BMW consumer line suggested setting speed manually with buttons on steering wheel instead of verbally.

   NHTSA complaint 11761698
7. Filed Aug 21, 2026Failure Aug 7, 2026St Thomas, VIService brakes

   On [XXX] as I was driving on [XXX] in Fl and got in to some traffic I noticed the car was shuddering a bit when I braked and I could here metal against metal coming from the brakes. I called SIXT 800 number and spoke to a Gentleman at their call center in Asia. He asked me why I needed brakes . I was shocked at his response , needless to say. He told me he reported it and I needed to return the car in Miami at the airport . I spent the night in Jupiter as it was around 5 pm. The next day [XXX] I drove the car to the MIA Airport where it was exchanged for a new car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

   NHTSA complaint 11758406
8. Filed Aug 18, 2026Failure Aug 16, 2026Arlington, VAElectrical system, Engine, Fuel/propulsion system

   I was driving at 70 mph on the highway when the car suddenly and without warning went into neutral, lost all functionality, and displayed the warning "Drivetrain Malfunction--Stop Driving Immediately--Call Roadside Assistance." I had to drift (barely) to side of a busy highway and exit the vehicle to get to safety. The dealer review of fault codes include: High-voltage system: No voltage established; No communication possible with: Accumulator-management electronics; SME: Software action required; Function: Acceleration not possible; Function: It is not possible to establish the drive-ready state; Drive function: Repair measure will soon be necessary. This happened on XXX around noon on XXX in [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

   NHTSA complaint 11757606
9. Filed Aug 13, 2026Failure Jul 10, 2026Irvine, CAElectrical system, Power train, Service brakes1 injured

   My 2026 BMW X5 xDrive50e experienced a serious freeway safety event involving loss of braking/brake power, loss of vehicle power/functionality, and multiple vehicle warnings/errors. The incident occurred while I was driving on the freeway and substantially affected my ability to safely operate the vehicle. BMW Emergency Services subsequently towed the vehicle to Irvine BMW on 07/09/2026. Irvine BMW later attributed the event to Emergency Stop Assist (ESA) and the Driver Monitoring System (DMS), rather than identifying a mechanical brake failure. Its written explanation states that ESA can take over vehicle guidance and decelerate the vehicle using multiple short braking jolts. The dealership reported a stored DMS fault but stated that it could not duplicate my reported condition. I have not been provided evidence that the original freeway event was reproduced or that its cause was conclusively established. Irvine BMW initially represented that material covering the display was an aftermarket screen protector and stated that BMW Technical required its removal because it could interfere with the DMS camera. On 07/27/2026, the General Manager apologized and confirmed that the material was actually original BMW transportation protection film. The dealership also proposed reducing ESA sensitivity as an alternative. I remain concerned that the combination of loss of braking/brake power, loss of vehicle power/functionality, and the reported ESA/DMS behavior may represent a serious safety defect or malfunction affecting braking, vehicle control, or driver-monitoring systems. I kindly request that NHTSA review this reported safety event, including ESA, DMS, related vehicle-control systems, and the interaction with the display/driver-monitoring system, and determine whether further investigation is warranted. I can provide dealership records, BMW App data, communications, and diagnostic documents.

   NHTSA complaint 11756626
10. Filed Aug 12, 2026Failure Aug 11, 2026Coto de Caza, CAWarnings, Automatic emergency brakingCrash

    On [XXX], my 2026 BMW X5 (VIN [XXX], 22,314 mi) was damaged during an automated reverse parking maneuver by BMW Parking Assistant, with automatic emergency braking enabled. Three failures occurred. I have used Parking Assistant nightly for ~6 months to back into my home garage: ~180 identical maneuvers, zero prior incidents or warnings. Nothing about the garage or environment changed. Failure 1: The system calculated and executed a trajectory that steered the vehicle into the garage structure. First contact was at the driver side rear fender flare. Failure 2: No graduated proximity warnings sounded during the approach. The first and only sensor alert occurred simultaneously with impact. The alert at contact proves the sensors were functional, yet no advance warning was given. Failure 3: After contact was detected and the alert sounded, the vehicle kept moving. Automatic braking did not stop it. The scrape traveled forward along the entire driver side door and sheared off the driver side mirror before the vehicle stopped. At parking speed, stopping distance is inches; the continuous scrape from fender flare to mirror is physical evidence of sustained post-contact travel. The system requested driver intervention only after impact. I was actively supervising. The window from failure onset to impact was under one second, below human reaction time. No supervising driver could have intervened. Damage: driver side rear fender flare, door, and mirror. No injuries. No software changes have been made since the incident. A formal case and engineering investigation have been requested from BMW of North America, including written preservation of EDR, parking maneuver logs, sensor data, brake commands, and telematics. Servicing dealer: Crevier BMW, Santa Ana, CA. I believe this indicates a software defect in path planning, sensor logic, or post-contact braking that may affect other vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11756589
11. Filed Aug 12, 2026Failure Jun 15, 2025644 milesSan Juan, PRElectrical system

    The contact owns a 2026 BMW X5. The contact stated that after several days of not driving the vehicle, the messages "Starter Battery Low," "Starter Battery Severely Discharged”, and “You can Still Drive - However Power-Consuming Functions Disabled to Preserve the Battery," were displayed on the BMW App. The contact stated that the battery was severely drained after being fully recharged. In addition, the contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated and the vehicle was pulled over the shoulder of the road, where the vehicle remained until a local independent mechanic arrived on scene to attempt to restart the vehicle; however, the vehicle failed to start. The vehicle was towed to a local dealer where it remained for further investigation. The vehicle was previously repaired at the same local dealer for internal BMW Technical Campaign: B12032626E-A01; however, the failure reoccurred. The vehicle was repaired for Sensing and Module Electronics (SME) and Battery Management Electronics (BME) units. The manufacturer was made aware of the failure. The failure mileage was approximately 644.

    NHTSA complaint 11756521
12. Filed Aug 1, 2026Failure Jul 31, 2026Charlotte, NCElectrical system, Engine, Vehicle speed controlCrash8 injured

    I have a 2026 BMW X5 50E. I experienced the same malfunction twice in the same day. The first occurrence was when I was taking my husband to a doctors appointment. While parking the car and when I was almost at a stop the vehicle lurched forward and was stopped by the concrete curb. My husband asked me what happened and I said I don’t know. The second occurrence was about two hours later after visiting a second doctors office I headed to a lunch spot. I pulled into a parking spot and had come almost to a stop and once again the vehicle lurched forward with an even more powerful sudden acceleration. The vehicle struck a metal railing, bordering, an outdoor dining area. Once the railing was hit It pushed into a large freestanding metal continuous privacy panel. The privacy panel collapsed on people and caused multiple injuries. This incident endangered the safety of myself and the safety of many others. There were multiple injuries. I have not yet had the vehicle inspected by a third-party. I received no warnings on the car or through the app prior to the failure. These incidents occurred on July 31, 2026 between 10 AM and 12 PM. I have read and saved the error codes available on the car. There may be some that are associated with the incident. Also of note the incident occurred several days after a software update on July 26 at 1:30 AM

    NHTSA complaint 11754180
13. Filed Jul 26, 2026Failure Jun 21, 2026Birmingham, ALElectrical system, Seat belts, Interior

    The driver’s door lock has malfunctioned for the second time. The door became stuck in the locked position and could not be opened normally. There were no warning lights or messages indicating a problem with the door latch or lock system. This creates a serious safety hazard because the driver could be unable to exit the vehicle during an emergency. The right rear passenger seat belt also does not retract properly and cannot be used. The vehicle has previously been taken to a BMW dealership for this same issue, but the problem has returned. Because the seat belt cannot be used, a rear passenger cannot be properly restrained, creating a significant safety risk in the event of a crash.

    NHTSA complaint 11752936
14. Filed Jul 20, 2026Failure Jul 20, 2026Daniel Island, SCCamera

    Summary of the Problem: Intermittently, after starting the vehicle, the center infotainment display becomes stuck on the BMW startup logo and never completes the boot process. The condition persists while driving. Safety Risk: When this occurs, the rearview backup camera is unavailable when the vehicle is shifted into reverse, reducing rear visibility and increasing the risk of a backing collision. Other infotainment functions are also unavailable. Frequency: Intermittent. The issue has occurred multiple times. Conditions: The issue occurs at vehicle startup. No specific weather or operating conditions have been identified. Troubleshooting Performed: * Restarted iDrive by holding the audio volume/power button for approximately 30 seconds. The system restarts but remains stuck on the BMW startup logo. * The only reliable recovery is to lock the vehicle and leave it undisturbed for approximately 30 minutes or longer. After the vehicle enters sleep mode, the system functions normally again.

    NHTSA complaint 11751544
15. Filed Jul 8, 2026Failure Jul 1, 2026Elkhorn, WIUnknown or other

    This vehicle has now experienced the same severe, life-threatening defect on four separate occasions. While driving at approximately 45–50 mph, the vehicle unexpectedly loses power and rapidly decelerates. A red warning message first appears stating "Inability to Drive," followed within a few seconds by "Emergency Shutdown." The vehicle then initiates an uncommanded emergency stop on public roads and highways without any input from me. On two separate occasions, vehicles traveling behind me had to brake suddenly or swerve around my vehicle to avoid a collision, resulting in near-miss accidents. This defect presents a significant safety hazard and places both my family and other motorists at risk. The vehicle has been brought to the dealership three separate times for evaluation of this same issue. To date, the dealership has been unable to identify the root cause of the defect. The only repair performed has been an installation of software updates; however, the dangerous condition has continued to occur despite these updates.

    NHTSA complaint 11749198
16. Filed Jul 8, 2026Failure Jul 6, 2026Davenport, FLElectrical system, Power train

    On July 6, 2026, while my brand-new vehicle (purchased June 10, 2026) was stationary and preconditioning, the high-voltage drivetrain and climate control networks suffered a catastrophic synchronization failure. The vehicle’s internal communication bus network completely crashed, causing the SME (Battery Management System) and IHKA (Climate Control) modules to stop communicating. This software/hardware network dropout left the high-voltage electric AC compressor running entirely unmonitored. As a direct result of this uncontrolled loop, the undercarriage of the vehicle physically froze into solid blocks of ice, fluid rapidly dumped onto the pavement, the Malfunction Indicator Light illuminated, and the battery management system triggered an emergency hard-fault safety lockout. This digital lockout instantly stripped away 75% of the high-voltage battery's usable range, dropping it from 38 miles to 9 miles in a single millisecond to prevent a catastrophic thermal event. During this component failure, the high-voltage compressor was audibly grinding and suffering heavy mechanical strain due to liquid refrigerant slugging. This presents an extreme, unreasonable public safety risk. A sudden high-voltage network crash and sudden loss of 75% of battery range while driving on a highway would result in an instantaneous, uncommanded drop in vehicle propulsion, placing passengers at risk of a severe rear-end collision. Furthermore, the complete loss of climate module communication controls the battery pack's thermal management/chiller plate; an unmonitored thermal loop on a lithium-ion hybrid battery is a distinct fire hazard. This is a documented, recurring issue affecting the BMW X5 xDrive50e platform, and a federal safety investigation/recall is required before an owner suffers an accident or thermal fire.

    NHTSA complaint 11749186
17. Filed Jun 16, 2026Failure Jun 13, 20263,000 milesMoorestown, NJElectrical system

    The contact owns a 2026 BMW X5. The contact stated that while attempting to start the vehicle, several warning lights illuminated, and the steering wheel seized. The vehicle was towed to the dealer, where it was diagnosed with an incomplete software update. The contact was informed that the software update needed to be performed. The vehicle was repaired. The contact was dissatisfied with the failure and the diagnostic result. In addition, the contact stated that the system should have reverted to the original software. In addition, the contact stated that if the vehicle was in drive, the failure could have resulted in a serious situation. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 3,000.

    NHTSA complaint 11744512
18. Filed Jun 15, 2026Failure Jun 13, 2026Renton, WALatch

    2026 BMW X5 plug-in hybrid. Driver front and rear-left doors unexpectedly opened/unlatched while driving at freeway speeds. No dashboard warning before event. Problem has occurred multiple times. Vehicle presents serious occupant safety hazard. Dealer has not permanently resolved issue. 2 times dropped off at dealer but issues still there . Happened multiple times in the first monh after we bought the car , brought to dealer no resolved ,

    NHTSA complaint 11744349
19. Filed Jun 7, 2026Failure May 23, 2026Atlanta, FLBlind spot detection

    The Blind spot warning lights on both sides of the mirros are not lit consistently. It brings in some dangerous situation if we assume the warning light is always lit when there is a car in the blind spot. So I observed it on the highway several times, especally at night, where the warning light is mostly needed. The result is consistent. I was driving on the three-lane I95 and adaptive cruising control in the middle lane. The right-hand side blind spot warning light wasn't lit on all dark color cars to my right, and wasn't lit on 18-wheelers. It's lit on all light color cars, like white cars. The left-hand side blind spot warning light was lit most time. But there were still times that it's not lit, especially on dark color cars at night.

    NHTSA complaint 11742608
20. Filed Apr 18, 2026Failure Apr 18, 2026Naples, FLElectrical system

    With 1900 miles since purchase, car became undriveable. Displayed warnings included “high voltage failure” and “drivetrain malfunction”. Car had to be towed to dealer.

    NHTSA complaint 11732128