Complaints over time
Complaints about the 2018 BMW X6 peaked in 2019, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2018 BMW X6
SUV, gasoline, AWD/All-Wheel Drive, built in United States. Owner complaints on file from Nov 24, 2019 to Jan 13, 2022.
Recall campaigns covering this model year433k vehicles or units across those campaigns
Owner complaints4Below the median 2018 suv
Severity index25.02018 suvs average 5.2
First 24 months0Complaints in its first two years
Components
25% of complaints about the 2018 BMW X6 name powertrain
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
4 recall campaigns cover the 2018 BMW X6
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 19V-823 | Nov 18, 2019 | Lower anchor bars may become damaged over time when used with an ISOFIX-type, rigid-style connector, child restraint system | Child seats | 32,760 | Repair or modification |
| 18V-614 | Sep 12, 2018 | Wheel bolts on these vehicles may not have been properly tightened | Wheels | 33 | Part replacement |
| 18V-439 | Jun 28, 2018 | Pivot bolt on the front lower-left control arm may not have been properly hardened, which may cause the control arm to break | Suspension | 43 | Part replacement |
| 17V-727 | Nov 17, 2017 | Bolts that secure the front suspension may not have been properly tightened | Suspension | 33 | Repair or modification |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2018 BMW X6
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
4 complaints on file, page 1 of 1.
- Filed Jan 13, 2022Failure Oct 4, 2021Falls Church, VAPower train
During operation in DRIVE, the vehicle would shift to PARK, without the control lever being operated. This occurred intermittently, but with greater frequency over time. The safety concern is that it occurred while in traffic and even occurred on an Interstate highway, while at momentary stop. When reported to BMW, the failure was isolated to the mechatronics, the components including electronic valve body, seals, etc. that control BMW automatic transmission functions. This is not a failure of an eco-mode or other fuel efficiency option. The item required costly repair, but confidence that a single part or system was isolated and repair is complete has not been confirmed.
NHTSA complaint 11447297 - Filed Jul 28, 2021Failure May 11, 202126,000 milesMorehead, KYSidewallFire
The contact owns a 2018 BMW X6 equipped with Pirelli Scorpion Verde All Season tires, Tire Size: 255/50/R19, DOT number: UN64P9784417. While his wife was driving 70 MPH, the passenger’s side rear tire delaminated two tread belts and began whipping inside of the wheel well. Due to the failure, a friction fire ignited inside the wheel well which caused two rows of the tread to separate from the tire. The contact's wife pulled off to the shoulder and pressed the emergency button for immediate assistance. The authorities were dispatched to the scene. There was no injury reported. The vehicle was towed to the dealer and the contact made the service representative aware of the failure. The contact was provided an estimate of $5,000 in damages. The tire manufacturer was notified of the failure and the tire was sent to the Pirelli manufacturer for evaluation. The contact then received an email from the manufacturer stating they would not offer any assistance with the repair or replacement of the tire. The vehicle was repaired. The tire and vehicle failure mileages were approximately 26,000. The VIN was not available.
NHTSA complaint 11426789 - Filed Feb 27, 2020Failure Feb 24, 2020Richmond, TXUnknown or other
WE RECEIVED A RECALL LETTER. THERE WAS APPARENTLY NO FIX AVAILABLE YET, RENDERING THE VEHICLE UNSAFE TO TRANSPORT A CHILD. I WAS ADVISED BY A BMW DEALERSHIP THEY COULD GET THE PARTS. HAVE BEEN WAITING ALMOST A WEEK WITH NO REMEDY AND WAS TOLD TODAY THAT THEY WERE STILL TRYING. CALLED BMW CORPORATE AND THEY SAID THE PARTS WERE IN GERMAN AND IT WAS UP TO THE LOCAL DEALERSHIP TO LOCATE. THEY WERE UNABLE TO HELP. MY CAR IS UNUSABLE TO TRANSPORT MY GRANDSON AND NO REMEDY IS IN SIGHT. BMW IS TAKING A "SO WHAT" ATTITUDE! THIS IS AN UNACCEPTABLE SAFETY SITUATION. THIS IS THE INFORMATION ABOUT THE RECALL: NHTSA RECALL NUMBER19V823 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARY ISOFIX CHILD SEAT ANCHORS: WHEN ATTACHING AN ISOFIX-TYPE CHILD SEAT (RIGID-STYLE CONNECTORS) TO THE VEHICLE'S REAR SEAT LOWER ANCHOR BARS, THEN OVER THE LIFETIME OF THE VEHICLE, THE BAR(S) COULD BECOME DAMAGED. SAFETY RISK IF THE LOWER ANCHOR BAR(S) BECAME DAMAGED, THIS COULD INCREASE THE RISK OF INJURY TO A CHILD IN AN ISOFIX-TYPE CHILD SEAT DURING A CRASH. REMEDY A REINFORCING BRACKET WILL BE WELDED TO THE LOWER ANCHOR BARS AND THE VEHICLE BODY FOR FREE AND TAKE SEVERAL HOURS.
NHTSA complaint 11311914 - Filed Nov 24, 2019Failure Nov 9, 201934,000 milesNorthvale, NJService brakes, Steering, Suspension
MULTIPLE ISSUES WITH THE FRONT SYSTEM AND CAUSES INSTABILITY, ISSUES WITH THE SUSPENSION AND THE EARLY WARNING SYSTEM. NEVER WAS FIXED PROPERLY FROM BMW TENAFLY
NHTSA complaint 11281983
Source: NHTSA ODI complaints file.
Investigations
1 NHTSA investigation on file
- EA21002 Engineering analysis, Airbags
Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021, still open
Source: NHTSA ODI investigations file.
Service bulletins
94 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- B010122 Jan 21, 2026 · Service Bulletin/Repair Instructions
N63TU1 CLASS ACTION SETTLEMENT SVC CAMPAIGN: OIL CONSUMPTION DIAGNOSIS/REPAIR - B010121 Nov 14, 2024 · Warranty Program/Extension
For this vehicle, the engine coolant thermostat limited warranty for defects in materials or workmanship has been extended to 15 years/150,000 miles, as determined from the original in-service date. - B510819 Jan 16, 2024 · Service Bulletin/Repair Instructions
The basic conditions for initializing the power windows are not met. - B611305 Jan 11, 2024 · Service Bulletin/Repair Instructions
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle âdisc… - B541119 Jan 8, 2024 · Service Bulletin/Repair Instructions
This bulletin outlines known areas of possible water entry, operational noise, or wind noise for the vehicles listed above. It serves only as a diagnostic resource in troubleshooting complaints from the roof area. This bulletin and the associated attachme… - B360121 Jan 8, 2024 · Service Bulletin/Repair Instructions
At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. This can be felt (jerking)/ heard via an acoustic acknowledgement (clunk… - B612723 Dec 8, 2023 · Service Bulletin/Repair Instructions
When using the Key Reader to retrieve CBS information from the customer key, no current vehicle data is available, or the data does not match the maintenance schedule. - B653423 Nov 22, 2023 · Service Bulletin/Repair Instructions
Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle. Depending on the vehicleâ™s equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additio… - B612723 Nov 13, 2023 · Service Bulletin/Repair Instructions
When using the Key Reader to retrieve CBS information from the customer key, no current vehicle data is available, or the data does not match the maintenance schedule. - B522319 Oct 20, 2023 · Service Bulletin/Repair Instructions
Second seat row blocking access to third seat row, program seat modules. Visible stitching on first row sport seat. Third seat row backrest Bowden cable routing and length change. - B660523 Oct 19, 2023 · Service Bulletin/Repair Instructions
Various functions of the camera-based driver assistance systems (ADCAM system) can lead to customer complaints. - B540421 Oct 18, 2023 · Service Bulletin/Repair Instructions
This situation can result in two customer complaints: 1. Wind noise 2. Excess water entry - B513019 Sep 12, 2023 · Service Bulletin/Repair Instructions
A groaning noise is present from the door frame of any door, most commonly when driving over rough roadsor during body flex. This situation may be worse in vehicles which are regularly waxed in the area of the door jamb. Note: This service information bul… - B651523 May 1, 2023 · Service Bulletin/Repair Instructions
After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly fails. - B010122 May 1, 2023 · Service Bulletin/Repair Instructions
With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the plaintiffs in the following class action: Isley, et al. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC. The S… - B840822 Mar 1, 2023 · Service Bulletin/Repair Instructions
The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration i… - B010122 Dec 1, 2022 · Service Bulletin/Repair Instructions
With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the plaintiffs in the following class action: Isley, et al. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC. - B650414 Oct 1, 2022 · Service Bulletin/Repair Instructions
According to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle arrives in the workshop. 1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. The fault may or may not curr… - B662719 Sep 1, 2022 · Service Bulletin/Repair Instructions
The Lane Change Warning (LCW) yellow triangle symbol on either one, or both the exterior side view mirrors does not illuminate to alert the driver when it should. - B662419 Sep 1, 2022 · Service Bulletin/Repair Instructions
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. - B610120 Sep 1, 2022 · Service Bulletin/Repair Instructions
Customer is unable to power up or charge accessories through a plug adapter inserted in the front 12-volt power socket plug. Alternatively, it will only operate when constant downward hand pressure is maintained. - B540421 Sep 1, 2022 · Service Bulletin/Repair Instructions
The front sunroof glass seal has shrunk, creating a gap which can cause wind noise or excess water entry. - B170222 Sep 1, 2022 · Service Bulletin/Repair Instructions
Coolant is leaking from under the car which is equipped with the S63 engine. A low coolant warning might also be displayed (CC Message ID166). - SIB660322 Aug 1, 2022 · Service Bulletin/Repair Instructions
Driver Assistance reduced checked control message (CCM) appears. All or some of the system functions maybe inoperative. The following fault will be stored: 481CC6. - SIB662419 Jun 1, 2022 · Service Bulletin/Repair Instructions
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Note: Opening, closing and starting via the BMW Digital Key or the Digital Key Card are … - SIB650222 Jun 1, 2022 · Service Bulletin/Repair Instructions
A check control message for the restraint system appears. In the Instrument cluster, the red air bag warning light lights up permanently. One of the following fault codes stored in the ACSM (air bag control unit): 930949 - Knee airbag, driver: short circuit… - SIB640821 Jun 1, 2022 · Service Bulletin/Repair Instructions
The air conditioning cycles from cold to warm air while driving or while at a stand still. The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38 F to 60 F +) without changing any climate control settings. In some cases the air conditioning … - SIB511222 Jun 1, 2022 · Service Bulletin/Repair Instructions
The following LIN faults for electric door sunshade may be present in the BDC fault memory. D90D81-Sunblind rear driver (LIN): Missing LIN-slave D90D84-Sunblind rear passenger (LIN): Missing LIN-slave 8049B2-Sunblind rear driver (LIN): Line interruption 804… - SIB170222 Jun 1, 2022 · Service Bulletin/Repair Instructions
Coolant is leaking from under the car which is equipped with the N63 engine. A low coolant warning might also be displayed (CC Message ID166). - SIB651312 May 1, 2022 · Service Bulletin/Repair Instructions
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, supersede… - SIB650122 Apr 1, 2022 · Service Bulletin/Repair Instructions
A check control message for the restraint system appears. In the instrument cluster, the red air bag warning light lights up permanently. - B310122 Feb 1, 2022 · Service Bulletin/Repair Instructions
During inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/or outer CV boots. - B170121 Feb 1, 2022 · Service Bulletin/Repair Instructions
The quick disconnect coupling on the cylinder head coolant vent line could break at the cylinder head. This would lead to loss of coolant from the engine. - B010222 Feb 1, 2022 · Service Bulletin/Repair Instructions
BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the plaintiffs in the following class action: Isley, et al. v. BMW of North America, et al. The Court has granted final approval of the settlement. The Settlement Benefits are … - B010122 Feb 1, 2022 · Service Bulletin/Repair Instructions
BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the plaintiffs in the following class action: Isley, et al. v. BMW of North America, et al. The Court has granted final approval of the settlement. The Settlement Benefits are … - B513019 Mar 1, 2022 · Service Bulletin/Repair Instructions
A groaning noise is present from the door frame of any door, most commonly when driving over rough roads or during body flex. This situation may be worse in vehicles which are regularly waxed in the area of the door jamb. - B011121 Nov 1, 2021 · Service Bulletin/Repair Instructions
For the eligible vehicles and for the issue described below, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's delivery unit with in-tank pump to: 15 years/150,000 miles as determined by the vehicle's original in-service… - B651312 Sep 1, 2021 · Service Bulletin/Repair Instructions
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, supersede… - B840221 May 1, 2021 · Service Bulletin/Repair Instructions
TELEMATICS UNIT RETROFIT TO 4G CELLULAR TECHNOLOGY: The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022. - B840121 May 1, 2021 · Service Bulletin/Repair Instructions
TELEMATICS UNIT DEACTIVATION DUE TO 3G CELLULAR TECHNOLOGY DISCONTINUATION: The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting Februa… - B840221 Jun 1, 2021 · Service Bulletin/Repair Instructions
The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022. The decision to phase out 3G network technology was made at the dis… - B011321 May 1, 2021 · Service Bulletin/Repair Instructions
CLASS ACTION SETTLEMENT: N54/N54T/N55 ELECTRIC ENGINE COOLANT PUMP . With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered a nationwide settlement with the plaintiffs in the following class action: Oliver, et al v. BMW NA, et al - B011321 May 1, 2021 · Service Bulletin/Repair Instructions
CLASS ACTION SETTLEMENT: N54/N54T/N55 ELECTRIC ENGINE COOLANT PUMP . With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered a nationwide settlement with the plaintiffs in the following class action: Oliver, et al v. BMW NA, et al - B612315 Nov 1, 2020 · Service Bulletin/Repair Instructions
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch. - B310112 Aug 1, 2020 · Service Bulletin/Repair Instructions
CRACKING NOISES FROM THE FRONTAXLE AREA WHILE TURNING THE WHEELS, WHEN STATION: Cracking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or when turning the steering wheel while stationary. - B650709 Jul 1, 2020 · Service Bulletin/Repair Instructions
NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle. Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. … - B610419 Jul 1, 2020 · Service Bulletin/Repair Instructions
VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED: The customer's vehicle does not start due to a totally discharged battery. - B340517 Jul 1, 2020 · Service Bulletin/Repair Instructions
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without brakes applied, noticeable at low speeds. The vehicle must be moving. - B610419 Jun 1, 2020 · Service Bulletin/Repair Instructions
VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED: The customer's vehicle does not start due to a totally discharged battery. - B840214 Apr 1, 2020 · Service Bulletin/Repair Instructions
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information Bulletin: Is be… - B660320 Apr 1, 2020 · Service Bulletin/Repair Instructions
DIAGNOSTIC HINT: DRIVING ASSISTANCE SUPPORT REDUCED CHECK CONTROL MESSAGE DISP: Driving Assistance support reduced Check Control Message (CCM) is displayed sporadically. All or some of the system functions maybe inoperative. - B652214 Apr 1, 2020 · Service Bulletin/Repair Instructions
AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015. The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle… - B610920 Apr 1, 2020 · Service Bulletin/Repair Instructions
CHECK CONTROL MESSAGES FOR BRAKE SUSPENSION AND AIR BAG SYSTEM MALFUNCTION: Multiple check control messages (CCM) can display for brake suspension and air bag system malfunction. The customer may also complain about any of the following: Engine can no longe… - B513016 Apr 1, 2020 · Service Bulletin/Repair Instructions
TAILGATE UNINTENTIONALLY OPENS: This Service Information Bulletin (Revision 4) replaces SI B51 30 16 dated March 2018. Trunk/tailgate may open when vehicle is locked Trunk/tailgate may open while the vehicle is in motion usually after stopping such as a tra… - B340517 Apr 1, 2020 · Service Bulletin/Repair Instructions
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017. Ticking noise coming from front wheel while cornering without brakes applied noticeable at low speeds. The v… - B010518 Feb 1, 2020 · Service Bulletin/Repair Instructions
LIMITED WARRANTY EXTENSIONTO 10 YEARS/120000 MILES: This Service Information Bulletin replaces SI B01 05 18 dated July 2019. Engine starts poorly (hard starting) rough idle and misfires. The Service Engine Soon (MIL) lamp is on. - B010220 Feb 1, 2020 · Service Bulletin/Repair Instructions
LIMITED WARRANTY EXTENSION TO 15 YEARS/150000 MILES: Engine starts poorly (hard starting) rough idle and misfires. The Service Engine Soon (MIL) lamp is on with the following fault codes stored in the DME: Misfires While there are various possible causes a … - B320115 Dec 1, 2019 · Service Bulletin/Repair Instructions
NOISE WHEN ADJUSTING THE STEERING COLUMN UP OR DOWN: Creaking noise when raising or lowering the steering column position. CAUSE Steering column adjustment. - B110113 Oct 1, 2018 · Service Bulletin/Repair Instructions
N63 AND N63T ENGINE: ENGINE OIL CONSUMPTION, ENGINE OIL TOP-UPS AND REFILL CAPACITY. Customers with one of the vehicles above may complain that the engine's oil consumption is "too high," resulting in engine oil top-ups and workshop visits to address the is… - B640318 Oct 1, 2018 · Service Bulletin/Repair Instructions
DELIVERY STOP: REFRIGERANT AIR CONDITIONING. An incorrect refrigerant was used to fill the refrigerant circuit in the affected vehicles after assembly. AFFECTED VEHICLES This Service Action involves X5 or X6 (Only 8 vehicles) vehicles produced from January …
Source: NHTSA manufacturer communications files.