Minivan, gasoline, FWD/Front-Wheel Drive, built in Canada. Owner complaints on file from Sep 27, 2018 to Nov 29, 2018.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 18V-489 | Jul 20, 2018 | On July 20, 2018 Braun Corporation (Braun) filed a recall for certain 2017-2018 BraunAbility Dodge Side Entry Vans with a manual in-floor… | Stability and traction control | 31,303 | Repair or modification |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
I PURCHASED THIS VAN IN FEBRUARY, IT WAS NOT DRIVEN UNTIL AUGUST. IT WENT TO BRAIN TO MODIFIED FOR WHEELCHAIR CONVERSIONS. I NOTICED IN EARLY NOVEMBER THAT THE HOOD HAS 4 SEPARATE RUST SPOTS AND THE THE PANEL WITH THE ELECTRICAL COMPONENTS ON THE DRIVERS SEAT HAS SNAPPED OFF FROM GETTING IN AND OUT OF THE VEHICLE. GIVEN THAT THIS VAN IS A 2016 AND HAS LIMITED MILES, I FIND THIS UNACCEPTABLE AND I'M NOT ALLOWED TO DO ANOTHER CONVERSION FOR 5 YEARS. THIS VEHICLE NEEDS TO LAST THAT DURATION.
NHTSA complaint 11154731I AM CONCERNED WITH CORROSION ON THIS CONVERSION VAN THAT HAS CAUSED PERFORATION AND SEPARATION OF THE FRAME. THIS RUST ISSUE IS VERY APPARENT WHERE THE MODIFICATIONS WERE DONE ON THE UNDERCARRIAGE/FRAME OF THE VEHICLE. THE ORIGINAL DODGE COMPONETS HAVE LITTLE TO NO RUST. MY UNDERSTANDING IS THIS CONVERSION WAS A RAMPVAN CONVERSION DONE PER BRAUN USING THE IMS CONVERSION ALLOY STEEL AND WAS MANUFACTURED IN WINAMAC IN. THEY DID STOP PRODUCTION ON THIS SHORTLY AFTER MY PURCHASE OF THIS MODIFIED VEHICLE RELATED TO THIS VERY ISSUE. THE VAN IS NO LONGER SAFE TO DRIVE AND HAS SEPARATED FROM THE FRAME OF THE VEHICLE. THIS VEHICLE WAS ROUTINELY SERVICED AND CARED FOR OUT OF THE ELEMENTS. DESPITE THIS METICULOUS CARE, THIS SUBSTANDARD USE OF MATERIALS THAT FAILED HAS LEFT THE VEHICLE A ROAD HAZARD. I HAVE COMMUNICATED WITH THE DEALER THAT I PURCHASED IT FROM AND BRAUN PRIOR WARRANTY GOING OFF WITH NO REAL RESOLUTION TO THE ISSUE. THIS IS COMPLETELY DUE TO USE OF SUBSTANDARD DESIGN AND MATERIALS. THIS MANUFACTURER NEEDS TO BE HELD LIABLE FOR SELLING AND MARKETING A KNOWN POORLY DESIGNED VEHICLE.
NHTSA complaint 11132013Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.