Complaints about the 2012 Buick Enclave peaked in 2019, with 19 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
SUV, gasoline, FWD/Front-Wheel Drive, built in United States. Owner complaints on file from Jun 25, 2012 to May 16, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 21V-782 | Oct 7, 2021 | Driver's air bag inflator may explode during deployment, due to a manufacturing defect | Airbags | 555 | Part replacement |
| 21V-246 | Apr 8, 2021 | Side curtain air bags may not be properly attached | Airbags | 108 | Part replacement |
| 15V-415 | Jun 30, 2015 | Affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open | Structure | 691,144 | Software update |
| 14V-266 | May 20, 2014 | In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate… | Seat belts | 1,339,355 | Part replacement |
| 14V-118 | Mar 17, 2014 | In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in… | Airbags | 1,176,407 | Part replacement |
| 12V-151 | Apr 9, 2012 | Snow or ice buildup on the windshield or on the wiper may restrict the movement of the wiper arm, causing the wiper arm to loosen and cause the… | Visibility and wipers | 47,846 | Repair or modification |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
132 complaints on file, page 1 of 7.
While driving, the vehicle suddenly and without warning experienced a severe, dangerous loss of acceleration. The dashboard immediately displayed a "Reduced Engine Power" warning message along with a "Service StabiliTrak" light, forcing the vehicle into an immediate electronic fail-safe "limp mode." This sudden, drastic reduction in engine power severely restricts the vehicle's ability to maintain safe roadway speeds, accelerate from a stop, or merge safely into traffic, posing an immediate rear-end collision hazard to myself and other motorists. Furthermore, the defect simultaneously disables critical active safety systems by shutting down the StabiliTrak and Traction Control networks. A diagnostic scan revealed code P2138 (Accelerator Pedal Position Sensors 1-2 Correlation Not Plausible). Investigation reveals that this is a widespread, systemic safety defect caused by design flaws in the vehicle's body. Rainwater and moisture from clogged factory sunroof drains or cowl seams leak directly down into the interior cabin wall, pooling into the primary instrument panel-to-body wiring harness block (X218 connector) in the driver's side footwell. This water intrusion causes green corrosion on the delicate pins, short-circuiting the 5-volt reference sensor circuit for the throttle controls while the vehicle is in motion. General Motors is fully aware of this exact defect and has documented it internally via Technical Service Bulletin (TSB) #10-00-89-017H (and related GM TSBs). Because this defect causes unexpected, immediate engine failure and disables traction safety networks while driving, it constitutes a severe safety hazard that should be escalated to a mandatory safety recall.
NHTSA complaint 11738309While sitting at a traffic light my engine runs rough, then it dies
NHTSA complaint 11727724Transmission needs replacing
NHTSA complaint 11675512Fuel pump, throttle body, and High pressure fuel pump. Car makes door lock noises and’s completely cuts off while driving over 20 times now on highway and all. Have gotten several things repaired in addition to these listed things and after repairing car works fine for a few months then needing to be replaced again. No codes are being given other then abs, traction control warning and stabilitrak
NHTSA complaint 11657657Steering wheel airbag warning. Seat belts fraying. The underneath welding for the support bar, potentially the rear axel, came unwelded.
NHTSA complaint 11647163The contact owns a 2012 Buick Enclave. The contact stated that while driving at various speeds, the vehicle lost motive power and hesitated while attempting to accelerate and depressing the accelerator pedal. During the failure, the check engine warning light momentarily illuminated. The vehicle was taken to a local mechanic who was unable to determine the cause of the failure. Additionally, while opening the rear liftgate door, there was a clicking sound coming from the driver's side rear liftgate door strut. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The contact was informed that the VIN was not included in NHTSA Campaign Number: 15V415000 (STRUCTURE). The failure mileage was 118,000.
NHTSA complaint 11645043The tailgate lifts up and then slams down violently
NHTSA complaint 11636230My car has shut off multiple times , electrical shorts, intermittent no start, intermittent misfires all the time but randomly , injector codes even when replaced and injectors are good , yes come check out my vehicle no shops can find out what's the problem practically the whole front end has been replaced and problems still happening it is congruent with a recall but shows nothing from vin
NHTSA complaint 11633316When pulling onto a county road with traffic the transmission kept slipping and the engine would rev higher. It took a lot longer to get up to speed and the cars behind me had to brake quickly.
NHTSA complaint 11614684Driving along and engine power reduced causing car to slow significantly - like downshifting two gears. Lights / traction control lights came on dash. Errors flashed - "Traction Control Off", "Service Stabilitrak", "Engine Power Reduced" All of this not only caused a slight bit of confusion, but placed us in danger with the flow of traffic. A repair shop replaced the gas pedal, however issue persists. Research indicates the throttle body sensor might be at fault - so we replaced this. Issue persisted, so I spent time online and found a GM TSB indicating a known issue and extending the warranty 10 years or 120K miles for P2138 Code. At this point, this issue persists intermittently, so we do not consider the vehicle safe to drive.
NHTSA complaint 11600412The contact owns a 2012 Buick Enclave. The contact stated that while driving at various speeds, the vehicle lunged forward while accelerating. The failure was more persistent at speeds of 40 MPH and lower. There were no warning lights illuminated. Additionally, while turning the steering wheel to the left or the right there was a clunking sound coming from the steering wheel. The vehicle had been taken to an independent mechanic where it was diagnosed that the rack and pinion needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 83,000.
NHTSA complaint 11584396What does it mean when my car says service StabiliTrak and service traction control? Its main function is indicating that the traction system has been turned off manually to remind you to turn it back on when necessary. However, the StabiliTrak warning light may also signal potential damage to vehicle components that allow the system to work effectively. Loss of Power to Engine, Can't stear, feels like its about to blow up. It seems very usual for the Enclaves, Traverses and Acadias. And I had the same problem out of my 2014 Traverse LTZ
NHTSA complaint 11570693If any warning light comes on such as my add air to a tire (it always tells me the wrong tire), all of the warning lights start flashing. Things shut off (radio, dash lights, backup camera) and sometimes the car will shut completely down and come back on. I am afraid to drive very far.
NHTSA complaint 11565700I purchased this vehicle (used)on 01/12/2021. 5 weeks later the brakes pedal went to the floor. It has done this randomly several times. Usually I can get the car stopped, put it in park and pump the brake pedal a few times and the pedal will be back to normal.When this happens it's usually at a low speed and I can get the car stopped but it takes a while. I have attempted to talk to Gen. Motors at Detroit seeking information as to how can I repair this problem. I got no help from Detroit. My local Buick shop manager tells me it could be any number of things. Maybe a sensor or something in the brake system or a vaccuum problem. I need to know what to do to fix this problem before I get into a wreck.
NHTSA complaint 11563044PURCHASED CAR USED FROM CAR DEALER. DEALER STATES HIS MECHANIC INSPECTED VEHICLE. I DROVE OFF THE LOT WITH NO ISSUES. LESS THAN 48 HRS LATER, SERVICE AIRBAG LIGHT COMES ON. VEHICLE WAS STATIONARY, IGNITION TURNED ON WHEN LIGHT CAME ON. LIGHT COMES ON, GOES OFF AND REPEATS THIS...
NHTSA complaint 11554703The hatch door slam down by its self and it hit my daughter and my husband two different times because it slam down with no warning .
NHTSA complaint 11543617The contact owns a 2012 Buick Enclave. The contact stated that after pressing the liftgate button to the open the rear liftgate, the liftgate door opened before suddenly falling downward and closing. During the incident the liftgate door had made contact with the owners head. The contact sustained bruised head which did not require medical treatment. The manufacturer was notified of the failure and informed that the VIN was not included in the NHTSA Campaign Number: 15V415000(Structure). The contact indicated that the vehicle had experienced that same failure listed in the recall. The local dealer was not contacted. The failure mileage was 105,000.
NHTSA complaint 11526006The contact owns a 2012 Buick Enclave. The contact stated that while driving uphill and while driving approximately 60 MPH, the vehicle was jerking. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the engine needed to be replaced. The contact stated that the vehicle was repaired after the dealer made a contract for the repair; however, the failure recurred, and the contact stated that the vehicle was jerking while driving at various speeds. The vehicle was then taken to two independent mechanics, who retrieved failure codes from the wheel speed sensor. The contact was informed that the engine needed to be replaced. After filing a complaint with the Federal Trade Commission, the contact was advised to file a complaint with the NHTSA hotline. The manufacturer was not made aware of the failure. The approximate failure mileage was 128,000.
NHTSA complaint 11495371The contact owns a 2012 Buick Enclave. The contact stated that while placing groceries into his vehicle, an abnormal noise began to emit from the rear liftgate. As the contact moved out of the way, the liftgate slammed down independently without warning. Upon investigation, the contact discovered NHTSA Campaign Number: 15V415000 (Structure) which he linked to the failure. The contact called the manufacturer and he was informed that his vehicle was not included in the recall. The contact was then referred to a dealer for assistance. The dealer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.
NHTSA complaint 11468393I was in a accident and the air bag hurt me very bad driver side tooth gone tissue want go down what can I do
NHTSA complaint 11458778Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.