Model year

2021 Buick Enclave

SUV, gasoline, AWD/All-Wheel Drive, built in United States. Owner complaints on file from Mar 1, 2021 to Oct 1, 2026.

Recall campaigns covering this model year295 vehicles or units across those campaigns
Owner complaints26Close to the median 2021 suv
Severity index0.02021 suvs average 6.1
First 24 months10Complaints in its first two years
Complaints over time

Complaints about the 2021 Buick Enclave peaked in 2021, with 9 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

02.557.5102021920222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

27% of complaints about the 2021 Buick Enclave name brakes

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Brakes
7
Electrical system
6
Seat belts
3
Structure
3
Engine and cooling
2
Driver assistance
2
Latches and locks
2
Powertrain
2
Fuel system
1
Steering
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

2 recall campaigns cover the 2021 Buick Enclave

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2021 Buick Enclave
CampaignFiledSubjectComponentVehiclesRemedy
22V-210Mar 31, 2022Harness connector to the left or right side roof rail air bag may have incompatible electrical terminals, which could prevent the air bags from…Airbags89Part replacement
21V-472Jun 24, 2021During service by dealers, certain vehicles may have received incorrect air bag calibration software that may affect frontal airbag deploymentAirbags6Software update
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2021 Buick Enclave

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

26 complaints on file, page 1 of 2.

  1. Filed Oct 1, 2026Failure Sep 12, 2026Blaine, MNAutomatic emergency braking, Service brakes

    Eboost intermittent. Loss of brakes.

    NHTSA complaint 11768213
  2. Filed Jul 28, 2026Failure Jul 23, 202690,000 milesMiddletown, NJSeat belts

    The contact owns a 2021 Buick Enclave. The contact stated that while driving at an undisclosed speed with the contact and her daughter inside the vehicle, her daughter's seat belt became extremely tight. The seat belt failed to unlatch, forcing the contact to cut the seat belt to remove her daughter from the seat. The contact believed that the seat belt had malfunctioned. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.

    NHTSA complaint 11753269
  3. Filed Jun 17, 2026Failure Sep 17, 2025Easley, SCPower train

    The muffler and tail pipe has fallen off 6 times and ive had to get repaired. I believe it is due to the bad torque converter that others have complained about and goggle says that is a likely failure on the buick.

    NHTSA complaint 11744657
  4. Filed Jun 15, 2026Failure Apr 15, 2026Hartland, WIBody

    The liftgate of my vehicle began opening on it's own at no apparent interval, but now occurs frequently while waiting for a repair part to come in. This has happened while parked - including in public parking lots (where someone malicious could have entered the vehicle and the closed the liftgate after entering the vehicle - I would have been unaware of their presence) as well as while driving, which presents multiple safety issues including belongings falling out of the vehicle or causing an accident. The vehicle was taken to the dealer for diagnosis and repair and the part has been on backorder since April 20, 2026. Multiple user forums report a plethora of other individuals experiencing the same issue.

    NHTSA complaint 11744102
  5. Filed Jun 10, 2026Failure Jun 6, 2026Denver, COSeat belts

    Passenger side seatbelt latch gets stuck so when trying to buckle it doesn’t go in, you have to try multiple times. Get a notification on dashboard every once in a while saying seatbelt or airbag issue contact dealer. Warning light (air bag and seatbelt system) lights up. My safety is put at risk as I am pregnant and not sure whether the seatbelt will buckle or not while I’m in the passenger seat. I have not taken this In to be looked at yet.

    NHTSA complaint 11743361
  6. Filed Apr 28, 2026Failure Apr 28, 2026Escanaba, MIElectrical system

    About six months ago the tailgate foot sensor failed and has not worked. Since then, the tailgate began randomly opening on its own, mostly when the car is parked and shut off, but as of today(4-28-2026) it started occurring while I'm driving. In addition to the hazard of items falling from my vehicle unto the highway and/or other cars, the only way for me to close the tailgate from the driver's seat is to place the transmission in Park and push the tailgate button. Other than that, I must stop and get out and physically close it. Both actions are potential risks depending on my location and the traffic around me. I've brought this in to the dealership service department in January 2026 with this complaint, but was told they couldn't find anything wrong with it. In the meantime, it continues to get worse.

    NHTSA complaint 11734364
  7. Filed Apr 18, 2026Failure Feb 13, 2026Southbridge, MAElectrical system, Unknown or other

    The trunk latching system malfunction even when it is set to OFF. When the vehicle is off or running it will open automatically then will not shut unless you turn the car on then shut the car off put on lock then unlock the car. While driving short distances the lift gate will open enough to trigger the alarm. I have woke up my trunk is open. It is safety for me and others due to exposure of material in trunk falling out. Safety for me sitting in car this happens all the time. I have called the dealer they want to charge $90 hr to diagnose and fix it.

    NHTSA complaint 11732015
  8. Filed Aug 7, 2025Failure Jun 9, 2025Bovey, MNElectrical system

    Problem: The back hatch or trunk door pops open randomly on its own, many times a day. In a parking lot once. It hasn't happened while I've been driving. Safety issue because if it were to open while in public and a person wasn't in the vehicle, then anyone could enter the vehicle and theft could occur. Yes, the vehicle is available for inspection. A service center confirmed that it's the switch in the back hatch. No, the vehicle hasn't been inspected by manufacturer, police, or insurance. No, there haven't been any warning lights with this issue.

    NHTSA complaint 11679079
  9. Filed Jun 30, 2025Failure May 6, 2025Easley, SCUnknown or other

    The catalytic converter has been replaced 3 times. The flex pipes has been repaired and replaced 4 times and the exhaust pipes has been welded on 5 times. The back tail pipe fail off while driving and had to be welded. The exhaust on this vehicle has given me many problems.

    NHTSA complaint 11670139
  10. Filed May 7, 2025Failure Apr 27, 202539,700 milesPowhatan Point, OHLatch

    The contact owns a 2021 Buick Enclave. The contact stated while driving at an undisclosed speed, the tailgate latch independently unlocked. The contact stated the failure had occurred several times. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The vehicle was scheduled for an inspection and diagnostic testing. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 39,700.

    NHTSA complaint 11659614
  11. Filed Mar 17, 2025Failure Mar 17, 202562,188 milesKenly, NCElectrical system, Latches/locks/linkages

    The contact owns a 2021 Buick Enclave. The contact stated that the door locks intermittently failed to operate as needed. The contact stated that the doors had failed to lock and unlock as needed. The contact stated that the failure mostly occurred after it had rained. The contact related the failure to the Manufacturer's Communication Number: 10211091. The dealer was notified of the failure and provided a cost for the diagnostic test and repair. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 62,188.

    NHTSA complaint 11648845
  12. Filed Feb 24, 2025Failure Feb 17, 2025Highland, MIElectrical system, Body

    Power Liftgate was functioning erratically and now it won't open at all. Currently there is no way to manually open the liftgate or access the rear of the vehicle without climbing through the vehicle to get to the trunk area. Electrical switches on inside, exterior of vehicle nor the keyfob will open the liftgate. Previously the liftgate opened on its own at unintended times and now it has simply quit working. Safety issue was when it was opening while driving. It is not currently doing this since it won't work anymore. Complete Failure happened around 54K miles.

    NHTSA complaint 11644448
  13. Filed Oct 24, 2024Failure Oct 15, 2024Columbia, SCFuel/propulsion system

    Catalytic converter was defective in October 2022. Had to wait to get part in. Vehicle taken to dealer for repair in December 2022/ Told that the second catalytic converter needed to be repaired. I stated that I was not aware that cars had two catalytic converters. Parts were ordered and replaced. Engine light came back on-again October 15, 2024. Portable CO detector in car was beeping when engine around time engine light came on. Not covered by warranty or insurance. A new car with 55, 000 miles to date should not have these issues.

    NHTSA complaint 11621844
  14. Filed Feb 24, 2024Failure Feb 5, 2024South English, IAElectrical system, Body

    The rear switch on our tailgate has failed and it allows the tailgate to open/close randomly on its own while the vehicle is locked even. I contacted Buick about the problem and they said didn’t care, but this can happen while the vehicle is moving down the road as well as when parked. It’s not necessarily a typical safety issue that are normally recalled for, but it does pose significant safety issues if you want your car to be locked and you come back from the store and it’s not and people are free to break it or if it were to happen while moving. We had this happen on our car at around 38,000 miles. From reading other Buick forums to try and figure out what the cause is, it sounds like it’s a somewhat common occurrence. It’s alarming that it can open while the vehicle is locked.

    NHTSA complaint 11573738
  15. Filed Jan 20, 2024Failure Oct 1, 2023Maricopa, AZSeat belts

    Passenger seat belt doesn't always work. Has to click several times

    NHTSA complaint 11566689
  16. Filed Sep 11, 2022Failure Sep 29, 2021Delray Beach, FLPower train

    AWD has vibration at highway speeds when engaged

    NHTSA complaint 11483900
  17. Filed Feb 28, 2022Failure Feb 28, 2022Amarillo, TXEngine

    When driving my car down the street today, it abruptly stopped in the middle of the street and and engine locked up. I could not shift gears. I could not put my car in neutral. I was literally stuck in the middle of the street with a vehicle that gave me no warning of malfunctioning. This is the 3rd transmission that I have had in this car. It is a 2021 Buick Enclave with just over 12,000 miles.

    NHTSA complaint 11454577
  18. Filed Aug 28, 2021Failure Jul 17, 2021Great Falls, VAAssist, Steering

    This car crosses the line before the lane keep assist does anything. The car nearly hit an oncoming car. I asked the Koons Tysons Buick Service rep about it and he said he has heard this from a number of people but noting has been done. It seems like a software patch is necessary to make this safe.

    NHTSA complaint 11430863
  19. Filed Aug 25, 2021Failure Aug 23, 2021Ahoskie, NCService brakes

    Brakes started grinding at 1000 miles. I will filed a complaint with the dealership and hope they record it. Now I have approximately 2100 miles on the car and it continues to sound and feel like my brake pad and rotor on the right front are grinding every time I apply the brakes. On July 23 2021 an own coming 18 wheeler did not see me and made a left turn in front of me at the traffic light . I step on the brakes lightly to stop but the car made the metal to metal sound and kept moving forward. So I had to jam on the brakes to stop. All wheels slid forward immediately except the front right. I think different brake pads and rotors are needed on this vehicle. This is definitely a safety issue to all drivers as well as others that are on the road.

    NHTSA complaint 11430512
  20. Filed Jul 22, 2021Failure Jul 2, 2021Chicago, ILService brakes

    No accident. I bought this brand new car on May 29, 2021, and have been experiencing brake issues. When I apply the brakes, there is a weird noise, grinding type and it feels like there is less traction (like when slowing down on snow). I have to apply more pressure to my brakes to slow the vehicle and come to a stop. The problem occurs quite often.

    NHTSA complaint 11426025
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

658 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • PIT5698F Sep 26, 2026 · Service Bulletin/Repair Instructions
    This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
  • PIP4902W Sep 4, 2026 · Service Bulletin/Repair Instructions
    This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
  • PIC6551C Aug 20, 2026 · Service Bulletin/Repair Instructions
    This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
  • PIT5099J Jul 21, 2026 · Service Bulletin/Repair Instructions
    PI to help diagnose A/C concern
  • PIT5966F Jun 23, 2026 · Service Bulletin/Repair Instructions
    This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
  • PIC6423A May 11, 2026 · Service Bulletin/Repair Instructions
    Pi created to provide GM dealers with information on gathering information for projection issue
  • PIC6551B May 11, 2026 · Service Bulletin/Repair Instructions
    This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
  • PIT3271Q Apr 1, 2026 · Service Bulletin/Repair Instructions
    This preliminary information communicates information about how to determine if a wheel and tires size change is available.
  • N25-250552 Mar 21, 2026 · Over The Air
    Improvements to OnStar functionality.
  • PIP6104 Mar 9, 2026 · Service Bulletin/Repair Instructions
    This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
  • PIP4902V Mar 9, 2026 · Service Bulletin/Repair Instructions
    This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
  • PIT6425D Mar 2, 2026 · Service Bulletin/Repair Instructions
    This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss
  • N25-250552 Feb 5, 2026 · Over The Air
    Improvements to OnStar functionality. During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.
  • PIP6098 Jan 14, 2026 · Service Bulletin/Repair Instructions
    This PI advised dealer technicians of possible causes of diesel fuel contamination in gasoline powered vehicles and advises of warranty direction.
  • PIT6425C Jan 16, 2026 · Service Bulletin/Repair Instructions
    This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
  • PIP4902U Jan 8, 2026 · Service Bulletin/Repair Instructions
    This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
  • 25-NA-156 Jun 7, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information on Tire Sidewall Irregularities.
  • 00-06-01-026R Jun 5, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
  • PIT5214G Nov 20, 2025 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of Genera…
  • 23-NA-153 May 15, 2025 · Service Bulletin/Repair Instructions
    The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
  • PIT6425B Oct 18, 2025 · Service Bulletin/Repair Instructions
    This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
  • PIC6551A Oct 16, 2025 · Service Bulletin/Repair Instructions
    This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
  • PIT6425A Oct 17, 2025 · Service Bulletin/Repair Instructions
    This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
  • PIP6087A Oct 9, 2025 · Service Bulletin/Repair Instructions
    This PI gives the dealer direction on a shudder shake low speed for a possible fluid condition.
  • PIT6440 Oct 4, 2025 · Service Bulletin/Repair Instructions
    The Driver Information Center may display a message of Transport Mode On after the ignition is cycled.
  • PIP6087 Sep 15, 2025 · Service Bulletin/Repair Instructions
    This PI gives the dealer direction on a shudder shake low speed for a possible fluid condition.
  • 13598 Sep 9, 2025 · Other
    New Vehicle Monitoring Programs Section in IVH
  • 25-NA-118 May 8, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information for the technicians to use a Customer Concern Verification sheet to facilitate the questions needing to be answered by the customer regarding Automatic Emergency Braking (AEB) issues.
  • PIP4902T Aug 14, 2025 · Service Bulletin/Repair Instructions
    This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
  • PIC5650M Aug 7, 2025 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B306…
  • PIP5601C Jul 18, 2025 · Service Bulletin/Repair Instructions
    This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
  • PIP5601B Jul 18, 2025 · Service Bulletin/Repair Instructions
    This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
  • 15-NA-010 May 7, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states.
  • PIT6180A Jun 10, 2025 · Service Bulletin/Repair Instructions
    This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog.
  • PIP4902S Jun 9, 2025 · Service Bulletin/Repair Instructions
    This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
  • N252494770-01 Jun 20, 2025 · Service Campaign
    Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owne…
  • N252494770 Jun 17, 2025 · Service Campaign
    Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owne…
  • PI0281L Apr 17, 2025 · Service Bulletin/Repair Instructions
    This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
  • 25-NA-100 Apr 18, 2025 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides policy information on vehicles outside of a California Emissions State who move to and register their vehicle in a California Emission State may be entitled to the 7 year, 70,000-mile Emission Select State Comp…
  • 24-NA-139 Apr 12, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides a procedure to replace the FPDCM if found to cause customers concerns of Crank No Start, Stalling, Malfunction Indicator Lamp (MIL) Illuminated – DTC P023F or P129F Set.
  • PIT5074R May 30, 2025 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
  • PIT5074R May 30, 2025 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
  • PIT5074R May 30, 2025 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
  • 24-NA-229 Apr 10, 2025 · Service Bulletin/Repair Instructions
    This bulletin provides a procedure on how to check for a battery drain utilizing the Picoscope and how to measure the load on the system that may be causing a drain.
  • PIT5966E May 22, 2025 · Service Bulletin/Repair Instructions
    This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
  • 07-00-89-037W Apr 8, 2025 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
  • PIP4964F May 29, 2025 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will need to perform an i…
  • 25-NA-087 Apr 3, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
  • 21-NA-139 Apr 2, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides a repair procedure to correct a customer concern of a Malfunction Indicator Lamp (MIL) Illuminated - DTC P3055 Set.
  • 25-NA-052 Mar 25, 2025 · Service Bulletin/Repair Instructions
    This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system.
  • 13-08-116-001K Mar 31, 2025 · Service Bulletin/Repair Instructions
    The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
  • 24-NA-098 Mar 21, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
  • 25-NA-065 Mar 21, 2025 · Service Bulletin/Repair Instructions
    This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
  • 24-NA-003 Mar 19, 2025 · Service Bulletin/Repair Instructions
    This technical bulletin provides a procedure to correct the condition of Sunroof Wind / Air Deflector Inoperative.
  • 23-NA-165 Mar 13, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides repair information to correct a customer concern of Vehicle Will Not Lock and Unlock (Loss of Active Functions) Crank or Start (Loss of Passive Functions) with DTC P0513 Set.
  • 15-06-03-001F Mar 12, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
  • 08-03-10-006I Mar 14, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
  • PIT5551R Apr 12, 2025 · Service Bulletin/Repair Instructions
    This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting.  This is normal when the FAB has been set to  "Alert".
  • 23-NA-164 Mar 14, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides repair information to correct a customer concern of Vehicle Will Lock and Unlock (Active Functions Work) but Will Not Crank or Start (Loss of Passive Functions Do Not Work).
  • 23-NA-163 Mar 13, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides repair information to correct a customer concern of No Crank, No Start, Quick Start/Stall, No FOB Detected, Key FOBs Inoperative, B3924 00, B3925 00, B3926 00, B3927 00, B3928 00 Set.
Source: NHTSA manufacturer communications files.