Complaints over time
Complaints about the 2026 Buick Encore GX by year filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2026 Buick Encore GX
SUV, gasoline, AWD/All-Wheel Drive, built in South Korea. Owner complaints on file from Jul 22, 2026 to Aug 25, 2026.
Recall campaigns covering this model year1307k vehicles or units across those campaigns
Owner complaints4Below the median 2026 suv
Severity index25.02026 suvs average 10.9
First 24 monthsOpenWindow has not closed yet
Components
75% of complaints about the 2026 Buick Encore GX name engine and cooling
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2026 Buick Encore GX
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 26V-539 | Aug 20, 2026 | Rearview camera screen may display a distorted or blank image | Back-over prevention | 306,511 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2026 Buick Encore GX
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
4 complaints on file, page 1 of 1.
- Filed Aug 25, 2026Failure Aug 25, 202617,153 milesFairfax, VASteering, Vehicle speed controlCrash
The contact rented a 2026 Buick Encore GX. The contact stated that while making left or right turns on several occasions, the vehicle accelerated and jerked. The contact stated that on one occasion while making a left turn, the vehicle jerked and accelerated, and the vehicle crashed into a column in a parking garage. No injury was sustained. A Police report was not filed. The vehicle was towed to the rental car location. The contact was unaware of whether the vehicle was diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 17,153.
NHTSA complaint 11759522 - Filed Aug 18, 2026Failure Aug 18, 2026Chesterfield, MOEngine
When the vehicle is at a stop, with the car in drive, the vehicle will shut off. The vehicle needs to be put back into Park and restarted. It then sometimes shuts off again and I have to repeat the sequence. This happens when it is in idle load reduction.... For gas saving.
NHTSA complaint 11757793 - Filed Aug 1, 2026Failure Jul 31, 2026Indianapolis, INElectrical system, Engine
When the vehicle engages auto-off at a stoplight, the engine stalls when trying to reengage. The engine also struggles to engage from a manual start, sometimes needing to try starting the engine three or four times before it will turn on. Two Buick dealerships inspected the vehicle and confirmed GM has an open investigation on the issue and that there is currently no fix. They recommended disabling the auto-off in the meantime. There is no temporary fix for the manual ignition issue.
NHTSA complaint 11754126 - Filed Jul 22, 2026Failure Jul 14, 2026Bel Air, MDEngine
The vehicle is equipment with a Stop/start when brake is applied and vehicle is at a stop, the engine turns off. Randomly the engine does not restart when brake is released and accelerator is pressed, vehicle is required to be put in park and restarted . This has happened on the highway while in traffic, the engine did not restart and required to be put in park and restarted while traffic flowed around me. The other occasion was came to a completed start at a traffic light, again the released the break and pressed the accelerator and the vehicle did not restart . Again had to put in park and restarted while traffic with cars honking . This failure has put us in danger. Vehicle brought to Buick dealer twice , same answer could not recreate, no codes displayed .
NHTSA complaint 11751991
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
98 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- PIT5698F Sep 26, 2026 · Service Bulletin/Repair Instructions
This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it. - PIC6629F Sep 10, 2026 · Service Bulletin/Repair Instructions
This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display - PIP4902W Sep 4, 2026 · Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance. - PIT5995B Sep 4, 2026 · Service Bulletin/Repair Instructions
This Preliminary Information provides the dealer information of the location of the rear seat child anchors. - PIT6196A Aug 28, 2026 · Service Bulletin/Repair Instructions
This Preliminary Information provides a diagnostic tip for diagnosing an issue with Cruise Control, Adaptive Cruise and Lane Keep Assist Turns Off or Inoperative. - PIT6541 Aug 27, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to the technicians a diagnostic tip if a technician loses communication with the image processor #2 and how to restore communication - PIC6660 Aug 19, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician the repairs direction for addressing a customer concern of no airflow from dash vents when using air conditioning after an extended drive time. - PIC6551C Aug 20, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues - PIP6116A Aug 11, 2026 · Service Bulletin/Repair Instructions
This document assists GM Dealer technician's with diagnosing turbocharger concerns to ensure turbocharger replacement is necessary. The turbocharger part number will be placed on order restriction and the technician will have to contact GM Technical Assista… - PIT6110K Jul 28, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is currently investigating. - PIC6548B Jul 23, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician the direction needed when encountering an issue with switching between adaptive cruise control and regular cruise control or an issue with automatic high beam feature after the front camera was rep… - PIT5099J Jul 21, 2026 · Service Bulletin/Repair Instructions
PI to help diagnose A/C concern - PIP6120B Jul 17, 2026 · Service Bulletin/Repair Instructions
This PIP communicates the potential for the engine to stall or stumble when coming out of an auto stop event - PIT5966F Jun 23, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message. - PIP6120A Jun 18, 2026 · Service Bulletin/Repair Instructions
This PIP communicates the potential for the engine to stall or stumble when coming out of an auto stop event - PIC6637B Jun 10, 2026 · Service Bulletin/Repair Instructions
This document is a technical bulletin regarding CarPlay issues in certain Buick and Chevrolet models. It details the problem, cause, and current status of the software anomaly affecting CarPlay connectivity. - PIP6116 Jun 3, 2026 · Service Bulletin/Repair Instructions
This document assists GM Dealer technician's with diagnosing turbocharger concerns to ensure turbocharger replacement is necessary. The turbocharger part number will be placed on order restriction and the technician will have to contact GM Technical Assista… - PIP6120 Jun 3, 2026 · Service Bulletin/Repair Instructions
This PIP communicates the potential for the engine to stall or stumble when coming out of an auto stop event - PIT6503A Jun 3, 2026 · Service Bulletin/Repair Instructions
This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera mod… - PIP6031E Jun 5, 2026 · Service Bulletin/Repair Instructions
This PI addresses leaks from the case half and provides repair direction to dealer technicians - PIP6032C Jun 3, 2026 · Service Bulletin/Repair Instructions
PIP6032B provides diagnostic direction for dealers when encountering transmission leaks - PIC6548A Jun 5, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician the direction needed when encountering an issue with switching between adaptive cruise control and regular cruise control or an issue with automatic high beam feature after the front camera was rep… - PIP6033B Jun 8, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to technicians to remove the pulley assembly and inspect the drive chain and pulley surfaces. - PIC6611G May 29, 2026 · Service Bulletin/Repair Instructions
PI provides information on how to obtain a restricted radio - PIT6519 May 27, 2026 · Service Bulletin/Repair Instructions
This preliminary information is to inform technicians and customers that the voice command will be inoperative when trying to open applications. Engineering is investigating and this PI will be converted to a bulletin when a repair is available. - PIC6540J May 14, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to dealers a procedure to reset the radio. - PIC6540H May 11, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to dealers a procedure to reset the radio. - PIC6423A May 11, 2026 · Service Bulletin/Repair Instructions
Pi created to provide GM dealers with information on gathering information for projection issue - PIC6551B May 11, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues - PIC6629E May 8, 2026 · Service Bulletin/Repair Instructions
This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display - PIC6566C May 6, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to dealership technicians to perform the reset for the 2 modules noted above. - PIP6112 May 4, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician the diagnostic direction necessary to address MIL illumination with DTCs P0121, P0299, P1101 or P00C7. - PIC6540G Apr 30, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to dealers a procedure to reset the radio. - PIC6540G Apr 30, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to dealers a procedure to reset the radio. - PIC6611F Apr 28, 2026 · Service Bulletin/Repair Instructions
PI provides information on how to obtain a restricted radio - PIC6637A Apr 27, 2026 · Service Bulletin/Repair Instructions
This document is a technical bulletin regarding CarPlay issues in certain Buick and Chevrolet models. - PIC6629D Apr 23, 2026 · Service Bulletin/Repair Instructions
This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display - PIC6611E Apr 21, 2026 · Service Bulletin/Repair Instructions
PI provides information on how to obtain a restricted radio - PIT6503 Apr 14, 2026 · Service Bulletin/Repair Instructions
This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera mod… - PIT3271Q Apr 1, 2026 · Service Bulletin/Repair Instructions
This preliminary information communicates information about how to determine if a wheel and tires size change is available. - PIC6553B Mar 30, 2026 · Service Bulletin/Repair Instructions
This bulletin communicates to a dealer the repair direction that should be taken if they encounter a vibration from the engine when the vehicle is parked facing downhill. - PIP6104 Mar 9, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect. - PIP4902V Mar 9, 2026 · Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance. - PIC6611D Mar 5, 2026 · Service Bulletin/Repair Instructions
PI provides information on how to obtain a restricted radio - PIT6425D Mar 2, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss - PIC6629C Mar 5, 2026 · Service Bulletin/Repair Instructions
This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display - PIP5929G Jan 22, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to the dealers diagnostic tips related to MIL on with P219A. - PIP6098 Jan 14, 2026 · Service Bulletin/Repair Instructions
This PI advised dealer technicians of possible causes of diesel fuel contamination in gasoline powered vehicles and advises of warranty direction. - PIT6425C Jan 16, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's - PIT6457B Jan 12, 2026 · Service Bulletin/Repair Instructions
This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced. - PIC6566B Jan 10, 2026 · Service Bulletin/Repair Instructions
This Preliminary information communicates to dealership technicians to perform the reset for the 2 modules noted above. - PIC6637 Jan 8, 2026 · Service Bulletin/Repair Instructions
This document is a technical bulletin regarding CarPlay issues in certain Buick and Chevrolet models. - PIP4902U Jan 8, 2026 · Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance. - PIC6540F Dec 31, 2025 · Service Bulletin/Repair Instructions
This Preliminary information communicates to dealers a procedure to reset the radio. - PIC6632 Dec 23, 2025 · Service Bulletin/Repair Instructions
This bulletin communicates to the dealer actions to take when a customer has no or reduced air flow from HVAC vents. - N25-250552 Dec 3, 2025 · Over The Air
Improvements to OnStar functionality. During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation. - PIP6033A Dec 16, 2025 · Service Bulletin/Repair Instructions
This Preliminary information communicates to technicians to remove the pulley assembly and inspect the drive chain and pulley surfaces. - PIP6031D Dec 12, 2025 · Service Bulletin/Repair Instructions
This PI addresses leaks from the case half and provides repair direction to dealer technicians - PIT6457A Dec 12, 2025 · Service Bulletin/Repair Instructions
This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced. - PIC6629B Dec 12, 2025 · Service Bulletin/Repair Instructions
This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display
Source: NHTSA manufacturer communications files.