Model year

2020 Buick Envision

SUV, gasoline, FWD/Front-Wheel Drive, built in China. Owner complaints on file from Aug 29, 2020 to Sep 23, 2026.

Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints11Below the median 2020 suv
Severity index27.32020 suvs average 5.6
First 24 months1Complaints in its first two years
Complaints over time

Complaints about the 2020 Buick Envision peaked in 2024, with 4 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

0123420202021202220232024420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

27% of complaints about the 2020 Buick Envision name airbags

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Airbags
3
Powertrain
3
Electrical system
2
Driver assistance
2
Brakes
2
Engine and cooling
1
Equipment
1
Seat belts
1
Speed control
1
Wheels
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2020 Buick Envision

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2020 Buick Envision

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

11 complaints on file, page 1 of 1.

  1. Filed Sep 23, 2026Failure Jun 25, 202657,000 milesGreen Bay, WIEngine

    The contact owns a 2020 Buick Envision. The contact stated that while driving 35 MPH, the low oil pressure warning light was illuminated. The contact inspected the vehicle and became aware that the oil level was two quarts low and the oil level was topped off. The failure was a persistent issue. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer. The contact was informed that the oil level was two quarts low and oil was added. The contact was informed that an oil consumption test was needed. The vehicle was later diagnosed with possible internal engine failure. The contact was informed that the engine needed to be repaired or replaced. The contact was informed that the dealer was awaiting the approval from the manufacturer. The manufacturer was contacted by phone and a case was filed. The failure mileage was approximately 57,000.

    NHTSA complaint 11766296
  2. Filed Dec 11, 2024Failure Dec 11, 2024Dayton, OHPower train, Unknown or other

    I was driving and came to a stop at a light and all the sudden in my car just shut off. It took me a minute to try to turn it back on while cars behind me honking their horn. I’m assuming it has something to do with the electric due to the start stop button. I don’t have official incident report because I was able to get my car turned back on. I looked it up on the Internet and several people are having this issue.

    NHTSA complaint 11630026
  3. Filed Aug 14, 2024Failure Jul 28, 2024Demossville, KYElectrical system, Warnings, Blind spot detection

    We have two problems what we would call safety issues. First, all the sound in the vehicle was lost which included safety belt warning alarm, turn signal bells, door open alarms, etc. We were told by the dealership that it was a faulty amplifier. Secondly, the sunroof opened by itself, and is locked in the open position which makes the vehicle undrivable due to weather conditions and makes it an easy target for theft. The vehicle was locked and parked in our driveway when we noticed the sunroof was open. We know this occurred on it's own as we had just washed the vehicle and locked the doors. The next day we found the sunroof open and the doors still locked. This is a computer software issue within the vehicle as these issues occurred within a matter of days of each other. The sunroof opening on its own is a safety issue as a unsecure car is a problem, opening during traveling in a storm is a real threat to driving conditions. During our investigations we have found other cases the same as ours.We have reached out to GMC and we were told no recalls have been issued and to file a complaint with NHTSA and our state Attorney General. Our vehicle has been sitting at the dealership since August 5th, waiting on back ordered parts with no anticipated delivery date for those parts. This is not a dealership issue but rather a manufacturer design defect. Buick has not taken any interest or responsibility for this issue as the vehicle was out of warranty recently. This 2020 vehicle only has 55,000 miles. I have a 60-mile roundtrip commute to my job at a local hospital and have been without a vehicle since July 28th. This issue is not due to any neglect on our part and the cost so far is over $3,000. Buick should be responsible for their design and poor engineering as this has the potential to cause an issue if this happens while the vehicle is moving. The safety bells are an added reminder to buckle up and if they are not working it is a safety issue for those in the vehicle.

    NHTSA complaint 11608542
  4. Filed May 16, 2024Failure May 10, 202482,910 milesSpring, TXAir bags, Seat belts

    The contact owns a 2020 Buick Envision. The contact stated that the front driver's side seat belt failed to extend and was inoperable. The vehicle was taken to the dealer, where it was diagnosed. The dealer informed the contact that the front driver's side seat belt ratchet was abnormally opened, causing the air bag module to fail. The dealer determined that the front driver's side seat belt assembly and the front driver's side air bag module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 82,910. The VIN was not available.

    NHTSA complaint 11589109
  5. Filed Feb 6, 2024Failure Feb 1, 2024Chester, SCElectrical system

    Got in the vehicle to start the engine and the instrument cluster stop showing all readings of the gauges would not display the screen blacked out and none of the gauges were working. There were no warnings lamps or nothing out the ordinary the instrument cluster just went out. This is the first time it has ever done this.

    NHTSA complaint 11570412
  6. Filed Oct 26, 2023Failure Sep 30, 2023Paradise, TXAir bags, Service brakes, Wheels

    The Air Bag, Parking Brake, Traction Control/StabiliTrak/Electonic Stability Control lights all came on while operating my vehicle. The lights did not go off, so I reported to the dealership. They determined it was an internal defect in the Inflatable Restraint Sensing and Diagnostic Module. This was not covered under warranty and appears to be a defect in the module. I believe this to be a serious safety concern and recommend a recall of this issue.

    NHTSA complaint 11552084
  7. Filed Sep 7, 2023Failure Aug 26, 2023Springfield, MOAutomatic emergency braking, Gear position indication (prndl), Service brakes1 injured

    I put the car into park and I exited the vehicle because I forgot to push the stop button. So I reached accross the driver's seat and push the stop button. When I did this the car began to roll back as if it was in neutral. I did not touch the shift knob. It shifted into neutral on its on. The front down was open at the time. The car should not have moved if the front door was open. The car ended up rolling down a small hill and ran over me.

    NHTSA complaint 11543086
  8. Filed Apr 13, 2022Failure Apr 12, 202210,300 milesRaleigh, NCAccelerator pedalCrash1 injured

    The contact owns a 2020 Buick Envision. The contact stated when pulled into a recycling center, the vehicle unattended accelerated, and crashed into a cement wall. The failure occurred within seconds. The contact did not recall any warning lights on the instrument panel. The air bags did not deploy. There were minor injuries to the left-hand upper thumb. The contact also stated his head hit the steering wheel and the right side of the face was swollen, and below the right knee was bruised. There was a medical report from the Orthopedics clinic. There was no police report. The vehicle had damage to the front driver side quarter panel, the entire hood was lifted; however, the left front of the hood was higher up. The other damages were the bumper, lighting system, the front windshield cracked and shattered, and the rear windshield wiper was damaged due to the impact of the crash. The vehicle was drivable. The vehicle has not been diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 10,300.

    NHTSA complaint 11460695
  9. Filed Nov 4, 2021Failure Oct 21, 202120,000 milesNew Albany, OHAir bagsCrash1 injured

    The contact owns a 2020 Buick Envision. The contact stated while driving approximately 35 mph when the contact was struck by a semi-trailer which resulted in the side air bag not deploying. A police report was taken the contact sustained broken ribs on the left side and sought medical treatment. The vehicle was towed to a tow lot and then towed to an insurance lot. The manufacturer was not informed of the failure. The failure mileage was approximately 20,000. Consumer contacted the manufacturer and was told no evidence of the airbags not deploying properly.

    NHTSA complaint 11439414
  10. Filed Sep 9, 2021Failure Sep 9, 2021Franklin, TNGears

    2020 BUICK ENVISION. CONSUMER WRITES IN REGARDS TO ISSUE WITH TRANSMISSION. THE CONSUMER STATED THE VEHICLE CAN BE POWERED OFF AND KEY REMOVED WITHOUT BEING SHIFTED INTO PARK. THE TRANSMISSION SEEMED TO SHIFT INTO NEUTRAL INDEPENDENTLY, ALLOWING THE VEHICLE TO ROLL AWAY. THE MANUFACTURER WAS CONTACTED AND STATED THE VEHICLE WAS OPERATING AS DESIGNED.

    NHTSA complaint 11432311
  11. Filed Aug 29, 2020Failure Aug 29, 20205,200 milesCypress, TXEquipment, Unknown or other

    THE SAFERCAR APP DOES NOT RECOGNIZE THE VIN [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    NHTSA complaint 11351953
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

600 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • PIT5698F Sep 26, 2026 · Service Bulletin/Repair Instructions
    This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
  • PIP4902W Sep 4, 2026 · Service Bulletin/Repair Instructions
    This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
  • PIT5099J Jul 21, 2026 · Service Bulletin/Repair Instructions
    PI to help diagnose A/C concern
  • PIT3271Q Apr 1, 2026 · Service Bulletin/Repair Instructions
    This preliminary information communicates information about how to determine if a wheel and tires size change is available.
  • PIP6104 Mar 9, 2026 · Service Bulletin/Repair Instructions
    This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
  • PIP4902V Mar 9, 2026 · Service Bulletin/Repair Instructions
    This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
  • PIT6425D Mar 2, 2026 · Service Bulletin/Repair Instructions
    This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss
  • PIP6098 Jan 14, 2026 · Service Bulletin/Repair Instructions
    This PI advised dealer technicians of possible causes of diesel fuel contamination in gasoline powered vehicles and advises of warranty direction.
  • PIT6425C Jan 16, 2026 · Service Bulletin/Repair Instructions
    This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
  • PIP4902U Jan 8, 2026 · Service Bulletin/Repair Instructions
    This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
  • 25-NA-156 Jun 7, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information on Tire Sidewall Irregularities.
  • 00-06-01-026R Jun 5, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
  • PIT5214G Nov 20, 2025 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of Genera…
  • 23-NA-153 May 15, 2025 · Service Bulletin/Repair Instructions
    The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
  • PIT6425B Oct 18, 2025 · Service Bulletin/Repair Instructions
    This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
  • PIT6425A Oct 17, 2025 · Service Bulletin/Repair Instructions
    This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
  • PIT6440 Oct 4, 2025 · Service Bulletin/Repair Instructions
    The Driver Information Center may display a message of Transport Mode On after the ignition is cycled.
  • 13598 Sep 9, 2025 · Other
    New Vehicle Monitoring Programs Section in IVH
  • 25-NA-118 May 8, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information for the technicians to use a Customer Concern Verification sheet to facilitate the questions needing to be answered by the customer regarding Automatic Emergency Braking (AEB) issues.
  • PIP4902T Aug 14, 2025 · Service Bulletin/Repair Instructions
    This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
  • PIC5650M Aug 7, 2025 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B306…
  • PIP5601B Jul 18, 2025 · Service Bulletin/Repair Instructions
    This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
  • 15-NA-010 May 7, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states.
  • PIC6086J Jun 18, 2025 · Service Bulletin/Repair Instructions
    This PI communicates a procedure to clean oil leaking from the rain sensor.
  • PIT6180A Jun 10, 2025 · Service Bulletin/Repair Instructions
    This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog.
  • PIP4902S Jun 9, 2025 · Service Bulletin/Repair Instructions
    This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
  • N252494770-01 Jun 20, 2025 · Service Campaign
    Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owne…
  • N252494770 Jun 17, 2025 · Service Campaign
    Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owne…
  • PI0281L Apr 17, 2025 · Service Bulletin/Repair Instructions
    This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
  • 25-NA-100 Apr 18, 2025 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides policy information on vehicles outside of a California Emissions State who move to and register their vehicle in a California Emission State may be entitled to the 7 year, 70,000-mile Emission Select State Comp…
  • 24-NA-139 Apr 12, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides a procedure to replace the FPDCM if found to cause customers concerns of Crank No Start, Stalling, Malfunction Indicator Lamp (MIL) Illuminated – DTC P023F or P129F Set.
  • PIT5074R May 30, 2025 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
  • PIT5074R May 30, 2025 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
  • PIT5074R May 30, 2025 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
  • 24-NA-229 Apr 10, 2025 · Service Bulletin/Repair Instructions
    This bulletin provides a procedure on how to check for a battery drain utilizing the Picoscope and how to measure the load on the system that may be causing a drain.
  • 07-00-89-037W Apr 8, 2025 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
  • 25-NA-087 Apr 3, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
  • 25-NA-052 Mar 25, 2025 · Service Bulletin/Repair Instructions
    This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system.
  • 13-08-116-001K Mar 31, 2025 · Service Bulletin/Repair Instructions
    The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
  • 24-NA-098 Mar 21, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
  • 25-NA-065 Mar 21, 2025 · Service Bulletin/Repair Instructions
    This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
  • 23-NA-165 Mar 13, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides repair information to correct a customer concern of Vehicle Will Not Lock and Unlock (Loss of Active Functions) Crank or Start (Loss of Passive Functions) with DTC P0513 Set.
  • 15-06-03-001F Mar 12, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
  • 08-03-10-006I Mar 14, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
  • 23-NA-164 Mar 14, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides repair information to correct a customer concern of Vehicle Will Lock and Unlock (Active Functions Work) but Will Not Crank or Start (Loss of Passive Functions Do Not Work).
  • 23-NA-163 Mar 13, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides repair information to correct a customer concern of No Crank, No Start, Quick Start/Stall, No FOB Detected, Key FOBs Inoperative, B3924 00, B3925 00, B3926 00, B3927 00, B3928 00 Set.
  • 25-NA-052 Mar 4, 2025 · Service Bulletin/Repair Instructions
    This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system.
  • 17-NA-073 Mar 5, 2025 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
  • 05-03-07-009L Feb 25, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.
  • 11-00-89-005Y Feb 22, 2025 · Service Bulletin/Repair Instructions
    This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
  • 05-08-51-001L Feb 20, 2025 · Service Bulletin/Repair Instructions
    This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
  • 16-NA-109 Feb 18, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
  • 07-00-89-037V Feb 13, 2025 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
  • PIP5358D Feb 20, 2025 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessm…
  • 23-NA-064 Jan 29, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
  • 22-NA-244 Jan 30, 2025 · Service Bulletin/Repair Instructions
    This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
  • 22-NA-074 Jan 30, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
  • 21-NA-043 Jan 31, 2025 · Service Bulletin/Repair Instructions
    This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
  • 21-NA-135 Jan 28, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
  • 10-08-110-001L Jan 31, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information on proper use of floor mats.
Source: NHTSA manufacturer communications files.