2023 Buick Envision

25 complaints on file, page 1 of 2.

1. Filed Sep 10, 2026Failure Sep 9, 202677,000 milesWashington, INPower train

   The contact owns a 2023 Buick Envision. The contact stated that while driving at 67 MPH, the vehicle unexpectedly jerked and then lost motive power without warning lights being illuminated. The vehicle was unable to restart. The vehicle was towed to a service center where it was diagnosed that the transmission solenoid had seized and that the failure was internal to the transmission. The contact was informed that multiple TSB codes were found. The vehicle was not repaired. The contact was referred to the NHTSA hotline for further assistance. The contact also stated that the insurance agency was scheduled to inspect the vehicle for a claim. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,000.

   NHTSA complaint 11763456
2. Filed Sep 3, 2026Failure Nov 10, 2025Rio Rancho, NMAir bags

   I purchased this vehicle on [XXX]. Dealership was: PM AUTO GALLERY, LLC. This vehicle had a salvaged title due to an accident several months earlier. Pablo Mazlumian is the proprietor & owner. He did disclose that this Buick Envision was salvaged, yet in good working order. He recommended getting the vehicle inspected from a independent shop prior to purchase. This was completed by CHRISTIAN BROTHERS also located in KS. There were no apparent issues found by this inspection, nor were there any disclosed issues made by Pablo. Pablo did highly recommend that I purchase a fully extended warranty through a company that he was associated with. A warrty was purchased. This vehicle was then purchased in "Good Faith", believing there no issues associated with this vehicle. In late June 2026, an idiot light on the dashboard started flashing. I contacted Pablo, who suggested calling the extended warranty company. In early July 2026, this same extended warranty company was notified. I was told to take the vehicle into any shop with a certified mechanic to complete a diagnostic testing. This cost ($140) was an out-of-pocket expense. It was determined that there was an issue with the airbag. I was told by the warranty company that it was not covered because they deemed it as a "pre-existing issue". My local Buick dealership was then contacted, where the airbag part number on this part was not designed for this Buick & could create issues, including possible fatalities. Pablo was made aware of this issue. Pablo stated that since the airbag was apparently not correct, he would accept reimbursing me for a 3rd party airbag, if I would agree in returning the current airbag back to him to use on another possible vehicle. This concerned me because of 1) Counterfeit 3rd party airbags & 2) The very strict compliance regulations in returning HAZMAT airbags that Pablo was ignoring. Pablo was told that a comparable OEM Buick airbag was needed. He refused to approve it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF IN

   NHTSA complaint 11761786
3. Filed Aug 4, 2026Failure Jul 23, 2026Buckeye, AZPower train

   On July 23, 2026, the transmission failed. I was driving for a weekend getaway (4.5 hrs from my home) and the transmission jerked extremely hard three times and I lost control of the car. I was driving through the mountains at 8pm. The RPM was in the red zone, even though my speed was fairly low. The car would not go into Park or Reverse. I took the car to HONOR GMC for diagnostic and they told me it cost $249 for the basic check. After the basic check, and not finding the solution, it would be an additional $2500 to drop the transmission for further inspection. Prior to this, there was no indication/warning light that the transmission was failing on a 3 year old car. The transmission on a 3 year old car shouldn't fail. Can you please help me with this problem?

   NHTSA complaint 11754807
4. Filed May 11, 2026Failure May 1, 2025Jeanerette, LAUnknown or other

   Onstar module out. Car can not be detected of location. Can not use gps. In the event of accident onstar can not help me this is a safety problem for a woman especially. When it first went out the car would not cut completely off had to disconnect battery. The gps light stays on with a line through it. Can’t use blue onstar button it’s completely out. Dealership says module needs to be changed. It has also affected other components of the car. I see this is a wide range problem. Dealer sell this as a safety component in the car but when asked about a recall they now want to state its its luxury.

   NHTSA complaint 11736939
5. Filed Mar 13, 2026Failure Oct 10, 2025Meridian, IDPower train

   The transmission on the vehicle failed. It is available for inspection. The vehicle began jolting, when accelerating from a stop, or when slowing to a stop. Seemed to be slipping out of gear while driving. We reported the incident to the dealership. They said they found nothing wrong. The issue continued, and the check engine light came on, so we returned to the dealer again. This time they found it needed the transmission to be rebuilt. They have had the car at the service center for 5 months. The parts they need are no longer available.

   NHTSA complaint 11724171
6. Filed Feb 5, 2026Failure Feb 4, 2026Titsuville, FLFuel/propulsion system

   Parked a running vehicle, 2023 Buick Envision with 52000 miles and when I went to start the car again, it would not run; cranked OK but would not start, just "stumbled" for a few seconds and then nothing. Tried several times thereafter to start to no avail. Called for a tow and learned that due to a not running vehicle that has electronic transmission, could not put it in neutral to allow a simple tow; tow driver had to put dolly on both front wheels and rear to tow to GM dealer. Original decision by service rep was that the fault was due to a bad fuel pump module. I called GM for any recall on this model and device only to hear that it was not a problem for them to present a recall. I am not the first customer that has had this problem according to your website and number of complaints with the same make, year, and model of Buick.

   NHTSA complaint 11716046
7. Filed Jan 15, 2026Failure Jan 10, 2026Auburn, WAElectrical system, Engine

   While driving in traffic, after changing lanes, the vehicle experienced a complete electrical shutdown without warning. The engine shut off, the dashboard went completely black, and hazard lights were not functional. There were no warning lights, messages, or audible alerts prior to the failure. The vehicle was in active traffic and, stopped without power steering or brake assist. After opening the hood, multiple wiring harnesses and a loose battery cable were visually observed. When wiring was physically moved, electrical power was immediately restored. Upon restart, the vehicle hesitated to start and then displayed messages instructing the driver to open and close the driver and passenger windows, indicating a full system reset due to power loss. We were able to return home safely. Parked the car, and obtained a rental. The vehicle had been serviced by the Buick dealership where the car was purchased, three days earlier. Two days after the incident, I was able to speak to someone at the dealership, who stated they may have bumped something. The vehicle was towed to the dealership, and assessed. The dealership later documented a loose battery cable and promised to replace a fatigued clip, but denied responsibility for the incident. I contacted the manufacturer, and was referred back to the dealership.The vehicle has only been inspected by the dealership. This incident created a serious safety risk, to our lives, as well as our fellow drivers' lives, as the vehicle lost all electrical power, including required safety lighting, while in traffic, without warning. The vehicle is available for inspection, upon request.

   NHTSA complaint 11711263
8. Filed Jan 13, 2026Failure Jun 13, 20257,600 milesPalestine, TXFuel system, Gasoline

   The contact owns a 2023 Buick Envision. The contact stated that while driving at an undisclosed speed, the engine seized. No warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed with a fuel pump control module failure. The contact was informed that the fuel pump control module needed to be replaced. The vehicle was repaired. In addition, the contact researched and discovered that the failure was a known failure with similar vehicles; however, no recall had been initiated. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 7,600.

   NHTSA complaint 11710704
9. Filed Dec 17, 2025Failure Jun 11, 2025Jeanerette, LAUnknown or other

   Onstar is my problem. Subscription is up to date onstar is completely out can not connect or send any information to onstar. If there is an accident can’t call for help.

   NHTSA complaint 11705554
10. Filed Aug 27, 2025Failure Apr 6, 2025Gardena, CAUnknown or other

    I bought a used 2023 Buick Envision with 49k miles on it. It was not covered under warranty due to mileage. A couple of weeks after purchase the CEL came on. It was originally diagnosed as a bad battery. It was later diagnosed as a failed Telematics Module. I had the module replaced on 8/23/25 so it is not available for inspection unless the dealer has it. After reading many complaints for the same problem on many different GM cars I suspect the bad battery had been drained by the failing Telematics module. Although it did not happen to me directly others have reported the car dying in the middle of the road because the battery died. The car has only been inspected by two dealerships since my purchase. I am reporting this because there are so many others facing this problem. I live in Los Angeles and my dealership was able to get the part and replace it. So many others are not even able to get the part. Their lives are being negatively impacted. I hope you can gather enough complaints and force GM to recall these modules or come up with a solution. This is dangerous and extremely frustrating for many consumers. Thank you for your time. PS - I can provide the invoice for the module replacement if you need it.

    NHTSA complaint 11683526
11. Filed Jul 10, 2025Failure Jul 10, 2025Sherwood, ORElectrical system, Fuel/propulsion system, Service brakes

    All the above are problems my car is experiencing

    NHTSA complaint 11672541
12. Filed Mar 23, 2025Failure Mar 19, 2025Sneads, FLElectrical system, Engine, Power train

    When letting off the accelerator to slow coming to a stop I would press the brake pedal. but the motor would increase RPMs and I had to use both feet to stop the vehicle. Then I had to put the car in neutral and the RPMs would increase even though I was at a stop and then I had to put it in Park before the RPMs would drop. I removed the driver's floor mat encase it was effecting the accelerator. The vehicle didn't act this violent but it failed to decelerate several times before I could get it to my local dealer.

    NHTSA complaint 11650022
13. Filed Dec 27, 2024Failure Dec 21, 2024Hamilton, NJRearview system braking, Blind spot detection

    November 2024 his vehicle was purchased used with only 5600 miles on it an unaware that this vehicle did not have the side blind alert or rear cross traffic alert. It was after downloading the original window sticker it was noticed that the vehicle did not have these safety features. The original window sticker shows a $ 350.00 credit for these safety features. My opinion these safety features should be required. This Buick was purchased through a Ford dealer as used and we were not informed of this. In doing some research it appears that GM had a chip issue and this is the reason for the credit. I don't understand how the forward safety features are installed but the rear safety features are deleted. I don't think that Buick and GM should have been allowed to sell a vehicle that didn't include these important safety features.

    NHTSA complaint 11632592
14. Filed Oct 17, 2024Failure Oct 3, 2024Lake Arthur, LAElectrical system, Service brakes, Steering

    The customer service recall caused the battery to drain in which caused all electrical functions to malfunction. My breaks locked up while I was driving. My abs light came on, transmission light, collision, check engine, and steering wheel light came on. It was multiple incidents, but with my breaks locking up is the approximate date I put in statement. I was driving in a parking lot.

    NHTSA complaint 11620405
15. Filed Aug 27, 2024Failure Jul 27, 20241,500 milesDelray Beach, FLInstrument cluster/panel, Service brakes, Hydraulic, Steering

    The contact owns a 2023 Buick Envision. The contact stated that while driving approximately 15 MPH and attempting to stop the vehicle, the brakes failed to immediately activate while depressing the brake pedal. The contact attempted to steer the vehicle to prevent crashing into the vehicle in front and became aware that the vehicle had lost power steering functionality. The contact had to depress the brake pedal to the floorboard for the vehicle to come to a stop. The contact stated that several unknown warning lights were illuminated. The contact turned off and restarted the vehicle to continue driving. The vehicle was taken to the dealer where it was diagnosed that the brake module had failed; however, the dealer was unable to determine the cause of the steering failure. The contact stated that the brake module had been replaced. Approximately one month later the failure recurred while driving approximately 25-30 MPH, the failures reoccurred while decelerating a stop light. The contact depressed the brake pedal to the floorboard to stop the vehicle. The vehicle was returned to the dealer and the vehicle was diagnosed with instrument cluster failure. The vehicle had not been repaired. The manufacturer was made aware of the failure. The failure mileage was 1,500.

    NHTSA complaint 11611171
16. Filed Jul 22, 2024Failure Aug 26, 2023Ashville, NYWarnings

    RE: N222375790-06. Due to the industry-wide semiconductor shortage, the park assist feature is not functional on this car. I was informed of this at the time of sale and told that when parts were available I would be contacted for a "no additional cost retrofit". I have not been contacted and Buick now tells me I have to use NHTSA.gov to report this issue so that my vehicle is marked "Open" on the Investigate Vehicle History screen of the GM Global Warranty Management system.

    NHTSA complaint 11603723
17. Filed May 6, 2024Failure Apr 22, 2024Arlington Heights, ILService brakes

    2023 Buick Envision. Brakes failed. This was a new car driven 1k miles. There was no warning notification, no alert and no dashboard lights prior to this incident. Of course I had expected the normal brake resistance when I stepped on the pedal. Instead, my foot sunk closer to the floor. I pressed the pedal as hard as I could a few times until it slowed to a stop. I do not drive fast so this was to my advantage. I was later told that the Allstate Milewise device that I had been using was not recommended but in this case it was not a factor. The service manager shared documentation that there was potential system conflicts with this. This was not disclosed to me with my 2020 Envision. Therefore, I continued to use it in the 2023 vehicle. I forwarded the information to Allstate, so they could investigate further. I received call back saying to return the device and find alternative insurance options. When I was told to pick up my car, I asked what was found to cause the brake failure and to highlight the fix in the receipt. A reset of the software was the final fix: LOOKS LIKE ALL MODULES ON CAN BUS 2 LOST BRAKE CONTROL MODULE TESTED CHARGING SYSTEM WITH THE DCBS AND PASSED PERFORMED GLOBAL RESET SCANNED ALL MODULES DID FIND UPDATE FOR THE SERIAL DATA GATEWAY UPDATE MODULE 45YY212842554” I was told that until this happens again that is all they can do.

    NHTSA complaint 11587326
18. Filed Oct 13, 2023Failure Feb 26, 202350 milesClearwater, FLSensors

    The contact owns a 2023 Buick Envision. The contact stated that upon purchasing the vehicle, the park assist sensor had not been installed in the vehicle. The contact was informed by the dealer that a letter would be sent once the sensor was available; however, the contact had not yet received the letter. Both the dealer and the manufacturer were notified of the issue and confirmed that the sensor was still unavailable. The vehicle was not repaired. The failure mileage was approximately 50.

    NHTSA complaint 11549765
19. Filed Sep 6, 2023Failure Aug 30, 2023Stevens Point, WIRearview system braking, Warnings

    Tracking number 11539621

    NHTSA complaint 11542967
20. Filed Aug 20, 2023Failure Nov 22, 2022Stevens Point, WIBlind spot detection

    At the time I purchased this vehicle there was a shortage of chips to warn of items in the path while backing up. This is a safety feature and should be updated. Nine months is long enough to wait for promises to be acted on!

    NHTSA complaint 11539621