2024 Buick Envista

55 complaints on file, page 1 of 3.

1. Filed Sep 28, 2026Failure Sep 7, 2026Royal Oak, MIElectrical system

   Backup camera is inoperable. Blank screen when shifting into reverse.

   NHTSA complaint 11767408
2. Filed Sep 17, 2026Failure Sep 17, 2026Beverly Hills, FLElectrical system

   Dashboard went completely black. No speedometer,gas gage nothing!

   NHTSA complaint 11764966
3. Filed Sep 14, 2026Failure Sep 11, 202639,000 milesShepherdsville, KYInstrument cluster/panel

   The contact owns a 2024 Buick Envista. The contact stated that while driving 75 MPH on the highway, the instrument panel and infotainment screen went blank, preventing the contact from monitoring the speedometer. The contact pulled over to the side of the road, turned off and restarted the vehicle, and the instrument panel became operational; however, the failure recurred intermittently while driving. The contact associated the failure with NHTSA Campaign Number: 23V744000 (Electrical System). The dealer was contacted, and a service appointment was scheduled. The manufacturer, General Motors, was contacted by phone and referred the contact to NHTSA Hotline for assistance. The failure mileage was approximately 39,000.

   NHTSA complaint 11764070
4. Filed Sep 2, 2026Failure Sep 2, 202542,000 milesGrosse Pointe Farm, MIElectrical system, Engine and engine cooling

   The contact owns a 2024 Buick Envista. The contact stated that while operating the vehicle the instrument panel display continued to flicker off and on. The contact stated that during the failure the speedometer and fuel gauges were inoperable. The cause of the failure was not yet determined. Additionally, while driving at an undisclosed speed, the check engine warning light remained illuminated. The vehicle was taken to the local mechanic who diagnosed the vehicle and determined that the turbo sensor module needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 23V744000 (ELECTRICAL SYSTEM); which was associated with the instrument panel failure. The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was approximately 42,000.

   NHTSA complaint 11761663
5. Filed Aug 22, 2026Failure Aug 8, 2026Cheyenne, WYElectrical system, Engine

   Vehicle has stalled when moving slowly and making a turn or slight turn. In all cases, the engine shuts off, all displays (instrument cluster and infotainment display) go black, and power accessories such as windows, radio, ac are all off. No warnings or service lights have appeared in the instrument cluster. July 4, 2026, morning – Vehicle stalled entering an alley, moving slowly and turning. This occurrence did not involve stopping previously to the stall as the next two did. In this instance the engine started again on its own and power came back on, though ac settings were changed. July 4, 2026, afternoon – Vehicle stalled after stopping for cross traffic in a roundabout and then moving to enter the roundabout. It was necessary to completely stop the vehicle in traffic order to restart it (depressing brake pedal and pushing the start button). August 8, 2026, morning - Vehicle stalled after stopping at a stop light and then moving to enter the intersection and turning. It was necessary to completely stop the vehicle in traffic order to restart it (depressing brake pedal and pushing the start button). We have taken the vehicle to two different GM Service Centers to diagnose and resolve the issue. In both cases the service centers were unable to determine the cause, being unable to duplicate the situation. I enclose the service reports for both - Hallady Motors, Cheyenne, Wy 7/10/20236, and Tyrrell Chevrolet, Cheynne, WY 8/17/2026.

   NHTSA complaint 11758777
6. Filed Aug 14, 2026Failure Jul 15, 2026Ardmore, OKElectrical system, Unknown or other, Vehicle speed control

   It was in the shop 9/19/24 for the screen going blank while driving causing a safety concern as was unable to tell how fast was going, screen slowly came back on and they found had internal fault and replaced telematics control module. All was fine until July 2026. Picked up from Glen Polk GM in Gainesville Texas 7/15/26 they state reprogramed radio, and USB file. The screen went out 7/19, 7/21, 7/29. 7/31 we dropped car back to dealership 7/31 and they kept it until 8/4/26. This time they state the repair performed reconfiguration update as they claim the previous update was corrupted. Today 8/14/2026 the screen blanked out again at 7:10am. I now have a new appointment for 8/19/26 at 10am. I have also opened a corporate complaint with GM.

   NHTSA complaint 11757017
7. Filed Jun 29, 2026Failure Jun 4, 2026Atlanta, GAElectrical system

   a software glitch that causes the instrument panel display to intermittently black out or go completely blank. This safety recall (NHTSA Campaign Number 23V744 / GM Recall Number A232424320) impacts the vehicle's electrical system, specifically targeting the Virtual Cockpit Unit (VCU) module. Core Issue & Symptoms Blank Dashboard: The primary symptom is an instrument panel that intermittently blacks out.

   NHTSA complaint 11747168
8. Filed Jun 16, 2026Failure Jun 1, 2026Atlanta, GAElectrical system

   1. Instrument Panel Display Blackout (NHTSA Recall 23V744000)The Issue: A software bug in the Virtual Cockpit Unit Module (VCU) can cause the instrument panel display to intermittently go blank at vehicle startup or while driving.The Risk: Losing visibility of speed, fuel levels, and critical warning lights increases the risk of a crash.Affected Vehicles: Approximately 6,289 Buick Envista units are affected.The Remedy: GM is updating the VCU software free of charge. This update can be performed either over-the-air (OTA) or by taking the vehicle to a Buick Dealership. The GM reference number for this recall is A232424320.

   NHTSA complaint 11744622
9. Filed Jun 11, 2026Failure Jun 11, 2026Weeki Wachee, FLElectrical system, Adaptive cruise control, Unknown or other

   The data screen for navigation has gone blank several times. A few times previously but 3 times in the past 2 days. The speedometer is viable but not the radio or navigation. Adaptive cruise control has occasionally alerted that it is not available & shuts off on its own. An alert yesterday stated power steering needs to be serviced but nothing is wrong. The car has turned off as I started to pull out into traffic & turned back on its self 3 times today. One time in the morning on my way to the gym at a stop light when it turned green when I went to proceed the car turned off and turn back on its self, leaving the gym pulling out of the parking lot pulling out into traffic it turned off & back on by itself & this evening after stoping at a store I stopped at the exit & when I went to pull out in traffic the car turned off & back on again by itself. Also the delay wipers do not come on themselves.

   NHTSA complaint 11743595
10. Filed Jun 5, 2026Failure May 28, 2026Avondale, AZElectrical system

    Driving and everything on my dashboard goes black. Also issues with false blind spot detections.

    NHTSA complaint 11742393
11. Filed Apr 6, 2026Failure Mar 25, 2026Round Rock, TXAutomatic emergency braking, Unknown or otherCrash

    My son's car was hit by this Buick while he was making a right turn. The driver of the Buick was not paying attention and thought he had already turned. She accelerated into him and AEB did not prevent it. We are not sure why this Buick's ADAS failed. It is not our car, but that of the person who hit us. I don't know the answers to the above question as we were not the driver and it is not our car. Our concern is how could the car allow such an impact to occur especially at low speed. Video from our car showing the accident is here: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11729429
12. Filed Feb 23, 2026Failure Aug 23, 202545,882 milesWarren, MIElectrical system

    The contact owns a 2024 Buick Envista. The contact stated that while driving at various speeds, the instrument cluster and the infotainment system went blank. The vehicle was taken to the dealer on several occasions, and the contact was informed that no cause for the failure was found. Additionally, the vehicle failed to start and made an abnormal sound while struggling to start. The vehicle was towed to the dealer. The vehicle was not yet diagnosed or repaired. Upon investigating the issue, the contact related the failure to NHTSA Campaign Number: 23V744000 (Electrical System); however, the VIN was not included in the recall. The dealer printed a copy of the recall information to add to the diagnostic report. The manufacturer was notified of the failure, and a case was filed. The failure mileage was approximately 45,882.

    NHTSA complaint 11719829
13. Filed Jan 16, 2026Failure Jul 16, 202578,000 milesClarksville, TNInstrument cluster/panel, Engine

    The contact owns a 2024 Buick Envista. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed, and the contact felt a hard kick when the vehicle accelerated. The instrument cluster was blank. No warning lights were illuminated. Recently, while attempting to start the vehicle, the vehicle failed to start. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure. The contact was informed that there were no open recalls associated with the VIN. The dealer requested that the contact pay for a diagnostic test. The contact referenced an unknown recall with a similar failure; however, the VIN was not under recall. The manufacturer was made aware of the failure but did not assist. The contact was informed that there were no open recalls on the VIN and that the vehicle was over the warranty mileage limitation. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 78,000.

    NHTSA complaint 11711372
14. Filed Jan 3, 2026Failure Dec 13, 2025Jackson, MSElectrical system, Steering, Unknown or other

    I am writing to report a serious and ongoing safety issue with my vehicle. While I was actively driving in traffic, my car suddenly shut off completely without warning. This occurred while the vehicle was in motion, creating an immediate and dangerous situation. During this incident, the steering wheel locked up multiple times while I was driving, making it extremely difficult to control the vehicle and safely maneuver through traffic. This put not only my safety at risk, but also the safety of other drivers on the road. In addition to this, there are multiple mechanical and safety-related issues with the vehicle: •The driver’s seat is stuck and cannot be adjusted. •The front doors will not lock. •The back doors will not unlock. These issues significantly increase the risk of injury or harm in the event of an emergency, accident, or even while the vehicle is parked. Given that the vehicle shut off in traffic and experienced steering lock while driving, I do not feel the car is safe to operate. I am requesting that this matter be reviewed urgently, as this vehicle presents a serious safety hazard to myself and others. Please advise on the next steps for inspection, coverage, or resolution as soon as possible. Thank you for your prompt attention to this matter

    NHTSA complaint 11708473
15. Filed Dec 22, 2025Failure Dec 17, 2025Willoughby, OHElectrical system, Service brakes

    What component or system failed or malfunctioned, and is it available for inspection upon request? Answer: The brake system failed, specifically involving the brake master cylinder and/or electronic brake booster assembly. The vehicle and affected components are currently available for inspection at a Buick dealership. How was your safety or the safety of others put at risk? Answer: The vehicle experienced a complete loss of braking while in motion. The brake pedal did not provide normal stopping capability, and the vehicle did not slow or stop as expected when the brakes were applied. This created an unsafe driving condition due to the inability to stop the vehicle using normal braking input. Has the problem been reproduced or confirmed by a dealer or independent service center? Answer: Yes. The vehicle was inspected by a Buick dealership following the incident, and the dealer confirmed a failure of the brake master cylinder and/or electronic brake booster assembly. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Answer: The vehicle has been inspected by a Buick dealership. General Motors Customer Assistance has been contacted regarding the issue. No police report was filed, as no collision occurred Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Answer: There were no warning lamps, messages, or symptoms prior to the incident. Warning messages and indicator lights appeared at the time of the failure, including brake system warnings, Stabilitrak, and steering assist reduced.

    NHTSA complaint 11706660
16. Filed Dec 20, 2025Failure Dec 20, 2025Puyallup, WAUnknown or other

    Sunroof glass shattered on I-5 south approx 1215pm just before the Nisqually exit. We looked for cause of the incident but could not find debris/rocks that could've been the cause. Also, there wasn't much glass inside the car, the remnants puckered upwards. The glass shatter seemed to come out of the blue; weather was grey but no rain or sprinkles at the time. We pulled over at the next exit which was Nisqually to look at the damage and to tape up the car.

    NHTSA complaint 11706315
17. Filed Dec 16, 2025Failure Dec 13, 2025Grain Valley, MOEngine, Power train, BodyFire1 injured

    I filed and submitted my paragraph yesterday and have not heard a word. My son was in the back seat when it happened and he is extremely traumatized in getting back into a vehicle. My car was purchased in 2023 and it is a 2024 and is non drivable due to the engine explosion while driving in 14 degree weather on a two lane high way with my 6 and 7 year old in the back seat. My engine exploded and I no longer have my brand new car I was once so happy about. I hope this is reviewed and someone takes this seriously. I didnt have my brand new car for even 2 years and now I am just out of an option. My car is at the dealer ship and im praying I get good will out of this. I cpuld have been hit on the high way, traffic on coming while I had to merge off the highway as lastly as I could when I felt the explosion.

    NHTSA complaint 11705232
18. Filed Dec 14, 2025Failure Dec 13, 2025Grain Valley, MOEngine

    On December 3rd I contacted roberts-Robertson Chevrolet in Excelsior springs where I purchased my brand new 2024 buick envista. I told them my engine light is on, we scheduled service for 4 days later, the engine light shut off, i contacted them on the 13th telling them it is back on and now i am concerned if it is safe, while speaking to the representative will not share her name, until I am contacted, the service representative, I asked her yestersay at 1 pm cst over the phone if I was safe to be driving my kids to places with the engine light back on or should we be worried. She exact words stated your safe to keep driving, she said if anything. It might not start right away after driving and turning it off. But thats the most it will do. Not even two hours later, im driving my car and its 14 degrees, the car shakes, and I get an emergency shut off immediately nowessage on the screen. As soon as I got pulled over, the place it happened, all my oil just rapidly leaked out. I was told by my someone who works there to light a fire to my car so if the dealership doesnt stand behind it. At least id have an insurance claim. I clearly did not listen to that illegal advice. I am beyond upset. My kids are scared to death when it comes to getting back in the car. I had to pay 200 dollars to get it towed. And now im car less. It is our only car. I am stuck in a situation right before the holidays and I feel [XXX]. I feel complete dealership neglect when it comes to her reassuring my car was okay to drive when she didnt know what the safety risk was. My name is [XXX], I havent had the car for even two years. And its at 6 1 or 62 thousand miles. Im praying for good will or that they are able to fix this and allow me a rental car. I have been stressed to the max. I've spoke to 8005217300 the company who towed us and they told me some [XXX]. I just feel like this is a major safety and major concern issue. My car is garage parked. There was no sign leaks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA

    NHTSA complaint 11704950
19. Filed Dec 8, 2025Failure Nov 6, 2025Lauderhill, FLAutomatic transmission, Vehicle speed control, Sun/moon roof assembly

    See attached document for complaint.

    NHTSA complaint 11703751
20. Filed Dec 7, 2025Failure Dec 7, 2025Jacksonville, FLElectrical system

    Was driving car and attempted to roll my window door and the car would not allow it. Then I started hearing clicking noises which was the sound of locking and unlocking door. Which I heard in succession of at 9 times. Later on the return drive on the highway the car let me consistently lock and unlock when in drive. I got home, turn the car off and radio did not turn of even after opening driver’s door

    NHTSA complaint 11703539