Model year

2019 Carry-on Open BED Trailer

Trailer, Not Applicable, built in United States. Owner complaints on file from Sep 10, 2020 to Sep 10, 2020.

Recalls (0)Complaints (1)Investigations (0)Bulletins (0)

Recall campaigns covering this model year0No recall campaign lists this model year

Owner complaints1Below the median 2019 trailer

Severity index0.02019 trailers average 7.7

First 24 months0Complaints in its first two years

Complaints over time

Complaints about the 2019 Carry-on Open BED Trailer peaked in 2020, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

Source: NHTSA ODI complaints file. The lighter column runs through October.

Components

100% of complaints about the 2019 Carry-on Open BED Trailer name structure

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Structure

Suspension

Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.

Recalls

No recall campaign lists the 2019 Carry-on Open BED Trailer

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.

Look up a VIN at NHTSA

Owner complaints

What owners reported about the 2019 Carry-on Open BED Trailer

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1 complaint on file, page 1 of 1.

Filed Sep 10, 2020Failure Aug 30, 20201,300 milesWest Milford, NJBody, Suspension
TRAILER WAS SHIPPED FROM FACTORY WITH SUSPENSION COMPONENTS PARTIALLY INSTALLED. THIS WAS NOTICED AFTER APPROXIMATELY YEAR OF OPERATIONS AND THE VEHICLE WAS STATIONARY. ONE OF THE ATTACHED PICTURES SHOWS MISSING LEAF SPRING SHACKLES, MISSING LOCK NUTS ON U BOLTS. THE OTHER PICTURE SHOWS THE U BOLT WITH THE REMAINING LOCK NUT. THE INTACT NYLON INSERT ON THE LOCK NUT WAS FURTHER PROOF THAT THE HARDWARE WAS NEVER SECURED AT INSTALLATION. MANUFACTURER WAS CONTACT AND THEY ADMITTED THAT THE "LEAF SPRING FRAME MOUNTS WERE WELDED IN THE WRONG LOCATION" MAKING IT IMPOSSIBLE TO INSTALL THE LEAF SPRING CORRECTLY.
NHTSA complaint 11354135

Source: NHTSA ODI complaints file.

Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.

All investigations

Service bulletins

No manufacturer communications on file

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

Source: NHTSA manufacturer communications files.

About service bulletins