2024 Chevrolet 3500HD

2 complaints on file, page 1 of 1.

1. Filed Sep 4, 2025Failure Jul 17, 20234,205 milesFloresville, TXAir bags, Engine, Power train

   The contact owns a 2024 Chevrolet Silverado 3500HD. The contact stated that while driving at various speeds, the vehicle jerked, with the check engine and several other unknown warning lights illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that an unknown part was replaced. The contact stated that on a separate occasion, while driving at various speeds, the vehicle jerked and failed to accelerate as intended while depressing the accelerator pedal. The check engine warning light and several other unknown warning lights were illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that the sensor kit and fuel level sensor were replaced; however, the failure persisted. The contact stated that on a separate occasion, the check engine warning light illuminated. The vehicle was taken to a different dealer, ValMark Chevrolet in New Braunfels, TX, where it was diagnosed that the engine control module, gateway module, service brake light and steep sensor had failed. The shaft sensor, gasket, and passenger’s side rear axle were replaced. The dealer test-drove the vehicle and informed the contact that the codes were cleared. Afterward, the contact was informed that the codes were not reset. Most recently, an abnormal sound was coming from the drive line between one and nine miles per hour, intermittently. The vehicle was not diagnosed or repaired after the most recent failure. The contact informed the dealer that the air bag warning light was illuminated. The dealer diagnosed that the overhead console needed to be replaced. The vehicle was replaced. The driver's seat frame seized and was replaced. The contact stated that the lights across the dashboard were flashing. Most recently, while the contact's husband was driving at various speeds, the transmission failed to function as intended. The vehicle was taken to the dealer, where it was diagnosed with transmission failure. The transmission was replaced.

   NHTSA complaint 11685066
2. Filed Oct 3, 2024Failure Sep 16, 202460,000 milesLake, MILatches/locks/linkages

   The contact owns a 2024 Chevrolet Silverado 3500. The contact stated that the tailgate opened unexpectedly. The contact stated that he had not left the tailgate partially secured and the failure was recurring. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the tailgate release switch needed to be replaced. The vehicle was not repaired. The dealer related the failure to NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages). The VIN was not included. The manufacturer was informed of the failure. The failure mileage was approximately 60,000.

   NHTSA complaint 11617807