Pickup, gasoline, 4WD/4-Wheel Drive/4x4, built in United States. Owner complaints on file from Jun 5, 2023 to Oct 1, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 24V-703 | Sep 19, 2024 | Left or right front seat may have a seat belt buckle attachment bolt that was not tightened properly | Seat belts | 151 | Repair or modification |
| 24V-237 | Mar 28, 2024 | Front wheel hub bolts may have been over-tightened and damaged during installation | Wheels | 17 | Part replacement |
| 24V-133 | Feb 22, 2024 | Front camera module (FCM) system may falsely detect an obstacle, causing the automatic emergency braking (AEB) to engage unexpectedly | Electrical system | 55,755 | Software update |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
136 complaints on file, page 1 of 7.
While driving on approximately September 24, 2026, the instrument cluster and infotainment screens went completely black — total loss of speedometer, gauges, warning indicators, and all readouts. The screens restarted on their own after a few minutes. Since then, on startup the screens remain completely black until the 12V battery is disconnected and reconnected, which temporarily restores them before the blackout recurs. This has happened 4 times total at approximately 50,000 miles. No crash or injury occurred. This is a safety concern because the driver loses the speedometer and all warning indicators while driving. The vehicle is currently at the dealership for diagnosis of this issue (Group 1 GMC Westside, 955 Crockett St, El Paso, TX 79922) and had not been seen by a dealer for this issue before today.
NHTSA complaint 11768272After shifting to drive the vehicle had no brakes. A week or so earlier the check engine light came on. Messages on the screen said brake system failure along with other messages. Took to dealership, an update was installed. Last Wednesday engine light reappeared with the same messages but didn’t have time to return it to the dealership so parked it until today. Today was the brake failure. Returned to dealership, they replaced the battery and said the brake issue is fixed. I’m not convinced this fixed the issue and believe this could get someone seriously injured or killed.
NHTSA complaint 11766014My truck is in the shop for Engine Wiring Harness Chafe. they are making me pay 1200 dollars for an issue that is known by chevy. I feel like I should not have to pay
NHTSA complaint 11763683The contact owns a 2023 Chevrolet Colorado. The contact stated that while the vehicle was parked, there was smoke coming from the front tires, and the tires were extremely hot. No warning lights were illuminated. The contact became aware of the burning tire odor coming from the vehicle. The vehicle was taken to an independent mechanic after a tire rotation. The contact was informed that the calipers and brakes had failed and needed to be replaced. The vehicle was scheduled for the necessary repairs. The mechanic contacted the dealer about the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,400.
NHTSA complaint 11762838Exterior headlamp surface coating/finish is delaminating/peeling from the OEM headlamp assembly. Dull headlamps pose safety risk as visibility is dimished. GM does not want to warranty defect, no reason given.
NHTSA complaint 11762575The contact owns a 2023 Chevrolet Colorado. The contact stated that while driving on several occasions at various speeds, the Forward Collision Avoidance system activated, and the brakes inadvertently engaged. The Forward Collision Avoidance warning light illuminated, with an audible chime and an unknown message displayed. The contact stated that on one occasion the vehicle was pulled off the highway to avoid crashing with another vehicle. The vehicle was restarted and taken to a dealer. The contact received notification of NHTSA Campaign Number: 24V133000 (Electrical System, Forward Collision Avoidance) while getting service, and a system update was performed, and the front camera system was updated. The vehicle was repaired, but the failure returned three days later. The manufacturer was notified of the failure. The failure mileage was approximately 20,000.
NHTSA complaint 11760979My 2023 Chevrolet Colorado ZR2 cannot receive over‑the‑air (OTA) software updates because the gateway module is still running outdated firmware (XXX.mnf). General Motors issued Service Update XXX to correct this defect by performing a vehicle‑wide programming update. However, GM’s system incorrectly shows the bulletin as “closed” for my VIN even though the gateway module was never updated. The truck was sold to me by Tyrell Chevrolet in [XXX] with this safety‑related service update not completed properly. The dealership has confirmed they cannot perform the required update because GM’s system will not authorize it until the bulletin is reopened. GM corporate has been contacted multiple times, but after several days they have not reopened the bulletin or provided a resolution. Because the gateway module remains on outdated firmware, the vehicle cannot receive critical OTA updates related to safety, diagnostics, and module stability. This condition has been reported by other 2023 Colorado owners and has previously been associated with battery‑drain issues caused by software modules failing to sleep properly. GM has acknowledged the defect by issuing Service Update XXX, but they are refusing to reopen the update for my VIN despite the incomplete firmware and the vehicle’s inability to receive OTA updates. I am filing this complaint so the defect and GM’s refusal to correct it are formally documented. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11749540On May 15, 2026, my 2023 Chevrolet Colorado (2.7L L3B turbocharged engine, approximately 49,000 miles) lost its entire engine oil charge while in normal operation, and at NO point did the low-oil-pressure warning light illuminate to alert me. While driving, a loud buzzing/vibrating noise developed near the upper engine and the center dash area. The vehicle continued to run with no oil-pressure warning of any kind — no low-oil-pressure light and no audible oil-pressure chime. Concerned by the noise, I immediately pulled into a parking lot and checked under the hood. The engine oil dipstick was completely dry, showing no oil whatsoever. I added 3 quarts of oil and the dipstick still showed no reading, indicating the engine had been operating with a critically low or empty oil level. Throughout this entire event, no oil-pressure warning activated. There was no external oil leak, no puddle where the vehicle is normally parked, and no oil in the coolant reservoir, which suggests the oil was being consumed or lost internally rather than dripping out — a condition the driver cannot see or anticipate without a functioning warning system. Drivers depend entirely on the oil-pressure warning system to alert them before oil starvation causes catastrophic engine damage or sudden engine seizure. An engine that seizes without warning while the vehicle is in motion creates an immediate and severe crash risk — sudden loss of motive power in traffic, on a highway, or in an intersection. The complete failure of this warning system to illuminate during a total loss of oil is, by itself, a safety defect independent of whatever is causing the oil loss, because it removes the driver's only opportunity to stop the vehicle safely before failure. These symptoms also align with existing GM service documentation: TSB 25-NA-309 addresses high idle, oil consumption, oil leaks, and MIL illumination caused by internal failure of the PCV oil separator, and service campaign N232415060 addresses a
NHTSA complaint 11744040My 2023 Chevrolet Colorado (2.7L, approx. 49,000 miles) experiences sudden, intermittent loss of motive power involving the 8-speed automatic transmission. The transmission sets codes and the vehicle drops into limp mode, capped at roughly 45 mph, without warning. The most dangerous symptom is a total loss of acceleration from a stop, especially on inclines — pressing the accelerator produces no response. On one occasion, stopped on a slight incline, the vehicle rolled backward toward the car behind me when it failed to move forward on accelerator input. I narrowly avoided a collision. On a separate occasion, after pressing the accelerator with no response, the vehicle then suddenly lurched forward into cross traffic; repeated presses produced inconsistent, delayed engagement, nearly causing a collision. To climb inclines I now have to hold the brake while applying throttle and slowly release the brake to prevent rollback. These are unpredictable loss-of-control events that create a serious crash risk in traffic. I believe this relates to a known issue affecting the GM 8-speed automatic transmission. The vehicle is currently at a GM dealer and I have an open GM Customer Care case. No crash, fire, or injury has occurred yet, but two near-collisions have.
NHTSA complaint 11744039Failed upper radiator hose.
NHTSA complaint 11743322The blind spot indicator on my truck activates randomly without any vehicle present, and I reported this issue immediately after purchasing it. Despite bringing the truck to Boyd Chevrolet in Henderson, NC multiple times, I am repeatedly told they “can’t duplicate the problem” and therefore cannot repair it. Their only explanation has been that “maybe a future software update will fix it.” No components have ever been replaced to rule out a defective part, and I have no indication that Boyd Chevrolet has escalated the issue to Chevrolet, or anyone else, for further guidance. After nearly three years and 30,000 miles, the problem remains completely unaddressed while my warranty is nearing expiration. This is not a minor inconvenience — it is a serious safety hazard. On several occasions, I have begun changing lanes only for the blind spot indicator to suddenly illuminate, causing me to jerk the wheel to avoid a car that isn’t there. The unexpected false alerts create a dangerous overreaction that puts me and others at risk. I want my truck properly diagnosed and repaired, but I have been unable to find a solution through the dealership. I have detailed service records documenting every visit and every time I reported this issue. At this point, I need meaningful action taken to resolve this ongoing safety concern.
NHTSA complaint 11740714My truck has used automatic emergency braking multiple times while driving at variable speeds with no obstacles or vehicles in front of me causing whiplash and further damage to my neck that has 5 budging discs. Since I’m only allowed to add a specific mileage and speed below, I’ll note here that it’s happened since I purchased the truck with roughly 35000 miles on it to the current mileage of 44000 and between speeds of 30mph-75mph.
NHTSA complaint 11739365My 2023 Chevy Colorado developed a rear brake squeal when backing up at approximately 20,000 miles. The dealer found nothing wrong at my next appointment. By 30,000 miles, the rear pads and rotors required replacement, at partial cost to me. The new rear brakes are already squealing again after just a few thousand miles. This isn't an isolated issue. A Chevy Colorado forum I follow has documented multiple owners experiencing the same pattern: rear brake squealing beginning around 20,000 miles, followed by premature pad and rotor failure shortly after. Notably, front brake wear is normal across all reported cases, including my own, pointing directly to a rear-specific defect rather than general driving habits or conditions. The rear brakes on the 2023 Chevy Colorado appear to be failing well ahead of any reasonable service interval, and the consistency of this pattern across multiple owners strongly suggests a systemic problem.
NHTSA complaint 11739233Engine light came on. Fan ran high. Had it towed to the dealership. Has 39,000 miles on it. Needs a new upper radiator hose due to a defective hose. Apparently, after reading online, GM is aware of this issue. Now we have to pay the diagnostic fee and $850 for a new hose and a flush, as well as the tow bill! Now can’t get the part for a week or 8 days and then have to wait on the repair. This is unsatisfactory that there is a known problem and isn’t covered or hasn’t been a recall.
NHTSA complaint 11738638Faulty Radiator Inlet Hose, upper radiator hose failure, outlined in PIT6494A. This is the third time that the light on the dashboard has come on for failure, the first time they "Fixed it" the second time they said it was the Battery, it was NOT!! This time they are saying what it really is, The Radiator Hose FAILURE, since the vehicle is only 3 years old but over the 36k mile WARRANTY, they will NOT fix! failure on their part.
NHTSA complaint 11736022The automated emergency breaking system has been triggered unintentionally twice traveling at speeds of 50 miles per hour. There was no vehicle or object that entered our path. We were traveling behind cars at least three car lengths behind that remained at the same speed. Had there been vehicles behind us, we would have been rear ended at high speeds as the truck came to almost a complete stop on its own immediately.
NHTSA complaint 11733820Blind spot monitoring system consistently malfunctions, illuminating the driver mirror warning light when no other vehicles are present. It occurs more frequently after dark, which flickers the bright light continuously, or leaves it on constantly, creating a significant distraction and mistrust of the systems reliability. Dealer had no recommendation for fix.
NHTSA complaint 11732461Traveling approximately 45 mph on a main road and brakes automatically engaged causing vehicle to abruptly stop. This due to faulty Automatic Emergency Braking system that has allegedly already been repaired with a software update. My child and I were in the vehicle and had another vehicle been directly behind us or even oncoming we would have likely been involved in a collision. There was no warning that came on other than the red flashing lights and beeping that engaged the same time as the automatic braking. I will likely have to go to seek medical care for soreness in my neck and back from the jarring of my body from the abrupt stop. Waiting to hear if daughter is feeling any pain as well, as mine onset through the day after the incident.
NHTSA complaint 11731914Coolant leak, upper radiator hose, TSB issued PIT6494A over $500 repair. Not covered under any warranty.
NHTSA complaint 11730145Smell gas the night before. Today, March-20-2026, after driving car for few miles, it came to a complete stop on high way I-95. Large amount of fuel was leaking from fuel hose attached to fuel tank. Vehicle was unsafe to drive.Vehicle was towed to car shop. Damaged part will be determined after fuel tank removal. Vehicle is at Franco Auto Repair in Dania Beach, Florida
NHTSA complaint 11725969Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.