Model year

2016 Chevrolet Express 4500

Other, diesel, built in United States. Owner complaints on file from Jun 7, 2016 to Apr 19, 2018.

Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints22.0 times the median 2016 other
Severity index0.02016 others average 9.6
First 24 months1Complaints in its first two years
Complaints over time

Complaints about the 2016 Chevrolet Express 4500 peaked in 2016, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.751201612017201820192020202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

50% of complaints about the 2016 Chevrolet Express 4500 name lighting

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Lighting
1
Suspension
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2016 Chevrolet Express 4500

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2016 Chevrolet Express 4500

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

2 complaints on file, page 1 of 1.

  1. Filed Apr 19, 2018Failure Apr 19, 201839,172 milesAllentown, PASuspension

    UPON INSPECTION, IT WAS NOTICED THAT THE UPPER CONTROL ARM ON THIS AMBULANCE WAS CRACKED WHERE THE TOP OF THE COIL SPRING RESTS.THIS IS ON THE DRIVERS SIDE. THERE ARE CHUNKS OF THE CRADLE MISSING .WE HAVE TAKEN THIS VEHICLE OUT OF SERVICE. THE RIGHT SIDE CRADLE SHOWS NO CRACKING OR FATIGUE.

    NHTSA complaint 11088964
  2. Filed Jun 7, 2016Failure Jun 7, 20163,556 milesPine Knot, KYExterior lighting

    UNDER HOOD FUSE 68 (AUX BRAKE LIGHT)P FAILURE. MODIFIED BUS BODY USES THIS AS SOLE BRAKE LIGHT OUTPUT. LOSS OF REAR BRAKE LIGHTS ALMOST RESULTED IN REAR END COLLISION. VEHICLE WAS SLOWING TO STOP FOR A RED LIGHT. VEHICLE NEEDS TWO SOURCES OF BRAKE LIGHT OUTPUT. FUSE PANEL HAS BOTH AVAILABLE WITH FUSING BUT ONLY ONE USED. WE ARE UNABLE TO REPLICATE OR FIND CAUSE OF SHORT.

    NHTSA complaint 10872963
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

433 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • PIT5698F Sep 26, 2026 · Service Bulletin/Repair Instructions
    This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
  • PIP4902W Sep 4, 2026 · Service Bulletin/Repair Instructions
    This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
  • PIT5099J Jul 21, 2026 · Service Bulletin/Repair Instructions
    PI to help diagnose A/C concern
  • PIT3271Q Apr 1, 2026 · Service Bulletin/Repair Instructions
    This preliminary information communicates information about how to determine if a wheel and tires size change is available.
  • PIP6104 Mar 9, 2026 · Service Bulletin/Repair Instructions
    This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
  • PIP4902V Mar 9, 2026 · Service Bulletin/Repair Instructions
    This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
  • PIP4902U Jan 8, 2026 · Service Bulletin/Repair Instructions
    This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
  • 25-NA-156 Jun 7, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information on Tire Sidewall Irregularities.
  • 00-06-01-026R Jun 5, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
  • PIT5214G Nov 20, 2025 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of Genera…
  • 23-NA-153 May 15, 2025 · Service Bulletin/Repair Instructions
    The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
  • 13598 Sep 9, 2025 · Other
    New Vehicle Monitoring Programs Section in IVH
  • PIP4902T Aug 14, 2025 · Service Bulletin/Repair Instructions
    This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
  • PIC5650M Aug 7, 2025 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B306…
  • 15-NA-010 May 7, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states.
  • PIP4902S Jun 9, 2025 · Service Bulletin/Repair Instructions
    This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
  • PI0281L Apr 17, 2025 · Service Bulletin/Repair Instructions
    This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
  • PIT5074R May 30, 2025 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
  • PIT5074R May 30, 2025 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
  • PIT5074R May 30, 2025 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
  • 07-00-89-037W Apr 8, 2025 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
  • 25-NA-087 Apr 3, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
  • 25-NA-052 Mar 25, 2025 · Service Bulletin/Repair Instructions
    This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system.
  • 13-08-116-001K Mar 31, 2025 · Service Bulletin/Repair Instructions
    The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
  • 24-NA-098 Mar 21, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
  • 25-NA-065 Mar 21, 2025 · Service Bulletin/Repair Instructions
    This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
  • 15-06-03-001F Mar 12, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
  • 08-03-10-006I Mar 14, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
  • 19-NA-255 Mar 11, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
  • 25-NA-052 Mar 4, 2025 · Service Bulletin/Repair Instructions
    This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system.
  • 17-NA-073 Mar 5, 2025 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
  • 05-03-07-009L Feb 25, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.
  • 11-00-89-005Y Feb 22, 2025 · Service Bulletin/Repair Instructions
    This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
  • 05-08-51-001L Feb 20, 2025 · Service Bulletin/Repair Instructions
    This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
  • 16-NA-109 Feb 18, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
  • 07-00-89-037V Feb 13, 2025 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
  • 22-NA-074 Jan 30, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
  • 21-NA-043 Jan 31, 2025 · Service Bulletin/Repair Instructions
    This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
  • 10-08-110-001L Jan 31, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information on proper use of floor mats.
  • 01-08-42-001Q Jan 27, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement Guidelines.
  • 09-06-04-026Z Jan 9, 2025 · Service Bulletin/Repair Instructions
    This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
  • 07-00-89-037U Jan 4, 2025 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
  • 20-NA-132 Jan 7, 2025 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
  • 03-06-01-023I Dec 18, 2024 · Service Bulletin/Repair Instructions
    This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
  • 18-NA-263 Dec 14, 2024 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).
  • 08-07-30-035I Nov 27, 2024 · Service Bulletin/Repair Instructions
    This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
  • 19-NA-219 Nov 22, 2024 · Service Bulletin/Repair Instructions
    This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
  • PIT5962B Dec 6, 2024 · Service Bulletin/Repair Instructions
    This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
  • 21-NA-043 Nov 5, 2024 · Service Bulletin/Repair Instructions
    This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
  • 04-06-01-029K Oct 28, 2024 · Service Bulletin/Repair Instructions
    This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
  • PIT6261 Dec 4, 2024 · Service Bulletin/Repair Instructions
    This Preliminary information communicates to dealers GM is working on a solution for outdated Apps
  • 24-NA-040 Oct 11, 2024 · Service Bulletin/Repair Instructions
    This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
  • 19-NA-255 Oct 8, 2024 · Service Bulletin/Repair Instructions
    This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
  • 10-00-89-009F Oct 9, 2024 · Service Bulletin/Repair Instructions
    This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
  • 03-06-01-023H Oct 7, 2024 · Service Bulletin/Repair Instructions
    This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
  • 23-NA-154 Oct 2, 2024 · Service Bulletin/Repair Instructions
    This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).
  • 07-00-89-037T Oct 2, 2024 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
  • 01-06-01-011Q Oct 5, 2024 · Service Bulletin/Repair Instructions
    This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
  • 99-00-89-019Z Oct 3, 2024 · Service Bulletin/Repair Instructions
    This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
  • 20-NA-132 Oct 3, 2024 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
Source: NHTSA manufacturer communications files.