Model year

2003 Chevrolet Express

Van, gasoline, 4x2, built in United States. Owner complaints on file from Feb 26, 2003 to Sep 22, 2026.

Recall campaigns covering this model year112.34M vehicles or units across those campaigns
Owner complaints595.4 times the median 2003 van
Severity index16.92003 vans average 16.6
First 24 months13Complaints in its first two years
Complaints over time

Complaints about the 2003 Chevrolet Express peaked in 2005, with 10 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

02.557.51020032005102007200920112013201520172019202120232026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

19% of complaints about the 2003 Chevrolet Express name fuel system

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Fuel system
11
Brakes
11
Electrical system
10
Engine and cooling
6
Powertrain
6
Structure
5
Airbags
4
Seat belts
4
Steering
3
Speed control
3
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

11 recall campaigns cover the 2003 Chevrolet Express

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2003 Chevrolet Express
CampaignFiledSubjectComponentVehiclesRemedy
12V-388Aug 8, 2012Water and road contaminants may become trapped in the protective conduit that covers the fuel filler pipe and may cause the pipe to corrodeFuel system9,389Repair or modification
09E-012Apr 7, 2009These headlamps fail to conform to the requirements of federal motor vehicle safety standard no. 108, "lamps, reflective devices, and associated…Lighting16,270Refund or buyback
05V-558Dec 19, 2005On certain full-size passenger, cargo, or cutaway vans, the front and rear seat belt buckles will not latch or will not unlatchSeat belts425,593Part replacement
04V-225May 11, 2004Certain extended and regular cab pickup trucks and cargo vans converted to compressed natural gas (cng) fail to conform to the requirements of…Seat belts736Repair or modification
04V-045Feb 4, 2004Certain sport utility vehicles, pickup trucks, and passenger vans fail to comply with the requirements of federal motor vehicle safety standard…Brakes68,875Part replacement
03V-250Jul 15, 2003Certain minivans, passenger and sport utility vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 225,…Equipment1,707,825Label or owner notice
03V-217Jun 10, 2003Certain vans have a condition in which water may enter and corrode the rear license plate lamp socketLighting50,225Repair or modification
03V-050Feb 14, 2003On certain vans with a gross vehicle weight of less than 8,500 pounds, during a vehicle crash sufficient enough to deploy the safety belt…Seat belts18,327Part replacement
02V-330Dec 12, 2002On certain vans with an 8,500 lb. or 8,600 lb. gross vehicle weight rating, the nut attaching the pitman arm to the steering linkage may not be…Steering4,158Repair or modification
02V-326Dec 2, 2002On certain vans, the right-hand tie rod end nut may not be tightened adequatelySteering18,648Part replacement
02V-305Nov 14, 2002Certain vans were built without a wheel bearing assembly retaining nut, which could lead to a possible bearing separationWheels18,409Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2003 Chevrolet Express

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

59 complaints on file, page 1 of 3.

  1. Filed Sep 22, 2026Failure Sep 22, 2026125,000 milesCompton, CAFuel system, Gasoline

    The contact recently purchased a 2003 Chevrolet Express. The contact stated that the check engine warning light was illuminated on the instrument panel due to a corroded catalytic converter. The contact received notification of NHTSA Campaign Number: 12V388000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The manufacturer was made aware of the issue; however, the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 125,000.

    NHTSA complaint 11766153
  2. Filed Mar 17, 2026Failure Oct 10, 2024258,051 milesWalnut, CASpeedometer/odometer

    Odometer Fraud. The contact purchased a 2003 Chevrolet Express. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was approximately 156,000. It was later discovered that the mileage on July 2, 2024, was 258,051.

    NHTSA complaint 11724984
  3. Filed Dec 27, 2018Failure Dec 1, 2018190,000 milesWall, NJUnknown or other

    THE FRAME AND ITS CROSSMEMBERS ARE RUSTED (ROTTED) THRU ABOVE THE GAS TANK MAKING THE VAN USELESS. THE GAS TANK IS EVEN ATTACHED AT THOSE AREAS MAKING IT A TICKING TIME BOMB. THIS IS A KNOW GM FRAME PROBLEM FOR MANY YEARS ON MANY TRUCK BODIES.

    NHTSA complaint 11163653
  4. Filed Aug 9, 2017Failure Aug 5, 2017228,000 milesMerrick, NYSeat belts, Hinge and attachments

    TL* THE CONTACT OWNS A 2003 CHEVROLET EXPRESS. THE CONTACT STATED THAT THE CABLE THAT HELD THE SEAT BELTS TOGETHER, LOCATED IN THE REAR MIDDLE ROW, SNAPPED WITHOUT WARNING. AS A RESULT, THE CONTACT WAS CONCERNED THAT, IN THE EVENT OF A CRASH, THE SEAT BELTS WOULD NOT SECURE PROPERLY AND CAUSE AN INJURY. THE CONTACT ALSO STATED THAT THE REAR DRIVER AND PASSENGER SIDE DOOR HINGES FRACTURED. THE CONTACT STATED THAT THE DOORS WERE GLUED SHUT. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 228,000. UPDATED 10/17*LJ UPDATED 10/4/18*JB

    NHTSA complaint 11013927
  5. Filed Apr 6, 2015Failure Apr 1, 2015109,000 milesQueens, NYSuspension

    TL* THE CONTACT OWNS A 2003 CHEVROLET EXPRESS. THE CONTACT STATED THAT THE FRONT OF THE VEHICLE VIBRATED WHENEVER THE VEHICLE WAS BEING DRIVEN OVER 30 MPH OVER A BUMP. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CONTROL ARMS, THE PITMAN ARM, THE TIRES AND THE HUBS WERE REPLACED, BUT THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS 109,000. THE VIN WAS NOT AVAILABLE. ....UPDATED 07/22/15 *BF UPDATED 10/4/2017*CN

    NHTSA complaint 10703964
  6. Filed Jan 24, 2015Failure Dec 3, 201472,000 milesNorco, CAFuel/propulsion system

    I RECEIVED A NOTICE FROM GM ( DOC ID #32202443, #12167 FUEL FILLER PIPE CORROSION) STATING THAT THERE WAS A RECALL ON MY VEHICLE FOR LEAKING GASOLINE. I BROUGHT IT TO SIGHN CHEVROLET IN RIVERSIDE CA AND THE SERVICE MANAGER TOLD ME THAT CA VEHICLES DO NOT QUALIFY. I CONTACTED CUSTOMER COMPLAINTS CASE # [XXX] AND ALL THEY DID WAS CALL THE SAME SERVICE MANAGER AND GOT BACK TO ME SAYING THEY WON'T FIX IT. I BELIEVE I AM DRIVING AROUND WITH A VEHICLE LEAKING GAS ON THE ROAD CREATING AN EXTREMELY DANGEROUS SITUATION FOR MY FAMILY WITH A DIRE FIRE HAZARD. MY CONTENTION IS, WHY WOULD THEY SEND ME A RECALL NOTICE AND THEN TELL ME I DON'T QUALIFY? I DID RECEIVE THE NOTICE AND IT SAID IT HAD TO BE ACTED ON BEFORE 12/31/12 BUT IT WAS NOT LEAKING THEN. I DON'T CARE WHEN IT EXPIRES. IT IS A ADMITTED DEFECT AND GM SHOULD STAND BEHIND THEIR DANGEROUS ERRORS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *TR

    NHTSA complaint 10678717
  7. Filed Dec 21, 2014Failure Dec 21, 201415,500 milesPlainfield, NHEngine, Power train

    MY SPEEDOMETER QUICKLY JUMPS FROM ONE INDICATED SPEED TO ANOTHER SPEED THAT IS CLEARLY INACCURATE, DOWN AS LOW AS -0- WHILE DRIVING, ACCOMPANIED BY THE TRANSMISSION ATTEMPTING TO DOWNSHIFT ON IT'S OWN, WHICH CAUSES A SEVERE ENGINE OVER-REV CONDITION OR GOING INTO A NEUTRAL MOMENTARILY WITH NO INPUT FROM ME AS THE DRIVER. THERE ARE NO SPECIFIC ACTIONS I CAN TAKE TO TRIGGER THE ERRATIC SYMPTOM, NOR ANY SPECIFIC ACTION I CAN TAKE TO CAUSE NORMAL OPERATION. WITH SNOW AND ICE ON THE ROADS AT THIS TIME OF THE YEAR THIS IS EXTREMELY DANGEROUS AS IT COULD CAUSE THE VAN TO LOCK UP THE REAR WHEELS ON SLIPPERY PAVEMENT CAUSING LACK OF CONTROL. THIS CONDITION CAN OCCUR REGARDLESS OF WHETHER OR NOT CRUISE CONTROL IS SELECTED, REGARDLESS OF THE GEAR I MANUALLY SELECT, AND REGARDLESS OF THE TRAILER MODE BEING SELECTED OR NOT. SIMULTANEOUSLY THE "CHECK ENGINE" LIGHT GOES ON, THE "ABS LIGHT" AND "BRAKES" LIGHTS ARE LIT ON THE DASHBOARD ALTHOUGH NO BRAKING ABNORMALITIES ARE NOTED. I REPORTED A LESS SEVERE CASE OF THIS SEVERAL MONTHS AGO, BUT RECEIVED NO REPLY FROM THE NHTSA. DOING INTERNET RESEARCH I FIND THAT IT MAY BE A DEFECTIVE SPEEDOMETER DASHBOARD ASSEMBLY THAT WOULD NEED TO BE SENT AWAY FOR REPAIR/EXCHANGE. THEY REQUIRE A LARGE DEPOSIT IN ORDER TO GO THRU THE VERIFICATION PROCESS THAT THE ODOMETER READING I REPORT IS THE SAME AS THE UNIT I SEND IN. PART COST WITH DEPOSIT IS CLOSE TO $600, AND THEY SHOW AN ONLINE INTERNET VIDEO OF HOW TO REMOVE THE DASHBOARD UNIT WHICH TAKES LESS THAN 3 MINUTES. I'VE READ THIS IS A COMMON PROBLEM WITH THIS VEHICLE MAKE, MODEL AND YEAR. I AM THE ORIGINAL OWNER SINCE NEW, AND IT HAS LESS THAN 17,000 ACTUAL MILES ON IT. *TR

    NHTSA complaint 10667542
  8. Filed Sep 3, 2014Failure Aug 7, 2014153,500 milesJupiter, FLFuel/propulsion system

    TL* THE CONTACT OWNS A 2003 CHEVROLET EXPRESS. THE CONTACT STATED THAT THERE WAS A FUEL LEAK COMING FROM THE VEHICLE. THE CONTACT INDICATED THAT AFTER REFUELING, FUEL PUDDLE UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE FILLER NECK NEEDED TO BE REPLACED AND THE METAL FUEL FILLER PIPE WAS CORRODED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V388000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 153,500.

    NHTSA complaint 10630304
  9. Filed Aug 30, 2014Failure Aug 25, 201416,614 milesPlainfield, NHPower train, Service brakes, Vehicle speed control

    DRIVING ON INTERSTATE AT 65 MPH, THE ABS WARNING LIGHT CAME ON, AND THE SPEEDOMETER STARTED JUMPING ERRATICALLY FROM ACTUAL SPEED TO LOWER SPEEDS 45, 25 + OTHERS AS LOW AS 8 (EIGHT) MPH. THIS CAUSED THE TRANSMISSION TO DOWNSHIFT UNPREDICTABLY, OVER-REVVING THE ENGINE SPEED. IT HAPPENED REPEATEDLY SO I DOCUMENTED THE ODOMETER ERRATIC MOVEMENT ON MY CELL PHONE AS A VIDEO, SHOWING ROAD MOVEMENT + ALL GAUGES + AUDIO EVENTS LIKE ENGINE OVER-REVVING AT SAME TIME. THE VIDEO IS OF HIGH QUALITY AND THE EVENTS TAKING PLACE ARE DOCUMENTED WITH THE VIDEO. RURAL AREA WITH FEW CARS ON ROAD AT THE TIME. IF IT TOOK PLACE IN A CITY INTERSTATE ENVIRONMENT (ESPECIALLY IN THE WINTER MONTHS) IT MIGHT HAVE CAUSED A MULTIPLE CAR COLLISION WITH SUDDEN UNEXPECTED DOWNSHIFTING THAT WAS OUT OF MY CONTROL. ENGINE RPM ALSO HUNTS ERRATICALLY AND OUT OF MY CONTROL. PREDICTABLE IN WHAT IT DOES, IT BEGINS APPROXIMATELY WITHIN A RANGE OF 4-8 MILES AFTER LEAVING HOME DAILY. WHEN ENGINE TURNED OFF AND PARKED AT A LOCAL STORE AS AN EXAMPLE, IT WILL CLEAR IT'S PROBLEM AS IF A CPU IS "RE-BOOTED", AND REPEAT THE CYCLE OF ERRATIC BEHAVIOR FROM THAT NEW STARTING POINT. WHEN I BOUGHT + INSTALLED ACTRON BRAND OBD-II CODE READER WHICH FEATURES ABILITY TO REVEAL ABS BRAKE CODES, IT NEVER SHOWS ANY OTHER STORED CODES EXCEPT A SINGLE PO446 WHICH IS AN EMISSIONS RELATED CODE. THIS VAN WAS ORIGINALLY SENT NEW BY THE SELLING NH CHEVROLET DEALER TO THE PENNSYLVANIA BASED QUIGLEY CONVERSION FACILITY, SO IN FEBRUARY 2004 WAS MODIFIED FROM RWD TO A 4WD BY EXCHANGING STOCK MODEL 2500 FRONT END FOR A 4 WD PICKUP TRUCK NEW FACTORY FRONT END WITH 4WDL, NEUTRAL, 2WDH 4WDH FLOOR CONTROL LEVER. THE DRIVER'S DOOR JAM HAS AN 8600 LB GVW CERTIFICATION WHICH IS APPROPRIATELY QUIGLEY'S. MY VERY LOW ODOMETER AT 16,614 MILES IS ACCURATE, AS I ALSO HAVE OTHER VEHICLES TO USE, AND WORK AT HOME. *TR

    NHTSA complaint 10629518
  10. Filed May 15, 2014Failure Sep 1, 2003Columbiaville, MIAir bags, Engine, Fuel/propulsion system, Power train

    THIS VEHICLE WAS BOUGHT BRAND NEW BUT UNBEKNOWNST TO ME WAS MADE IN CANADA (SOMETHING WHICH WOULD NOT HAVE BEEN ACCEPTABLE TO ME HAD I BEEN TOLD). UPON POSSESSION THE WINDSHIELD MOLDING CAME OFF ON THE RIDE HOME. THE DRIVER SIDE TIEROD END WENT AT 12,000 MILES AND AGAIN AT 24,000 MILES BECAUSE UPON INSPECTION THE BALL JOINTS WERE NEVER PROPERLY TIGHTENED. THE BOLTS ON THE TRANSMISSION WERE FOUND BY THE DEALER TO HAVE BEEN NEVER PROPERLY TIGHTENED. THE SIDEDOOR HINGE HAD TO BE REPLACED AT A COST OF $600 BECAUSE IT FROZE UP AND COULD NOT BE OPENED. THE POWER STEERING UNIT RUSTED OUT AT 12,000 MILES AND STARTED LEAKING FLUID AND, WHAT I FIND MOST IMPORTANT, I AM NOT SURE IF I HAVE AIRBAGS BECAUSE THE AIRBAG LIGHT STAYS ON BUT IS NOTED TO GO OFF WHEN THE KEY IS PARTIALLY TURNED HOWEVER THE KEY CANNOT STAY IN THIS POSITION AND MUST BE TURNED TO START THE VEHICLE. FUEL EXPECTATION WAS NEVER NEAR WHAT I WAS TOLD IT WOULD BE AND TAILPIPE CONSISTENTLY SHOWED EVIDENCE OF BEING BLACKENED DUE TO INSUFFICIENT FUEL BURNING. THE POOR BACKDOOR DESIGN MAKES IT DIFFICULT TO SEE OUT THE BACK WINDOW AND IT IS CLEARLY EVIDENT BY ALMOST EVERY VAN OF THIS TYPE HAVING A DENTED BUMPER DUE TO THIS BLINDSPOT IN DESIGN. I HAVE NOT BEGUN TO LIST ALL THE THINGS NOT RIGHT WITH THIS VEHICLE BUT I WILL CHALK THEM UP TO DOWNRIGHT LYING AND JUST INFERIOR PARTS AND CRAFTSMENSHIP. THIS VEHICLE HAS BEEN A NIGHTMARE. *TR

    NHTSA complaint 10588771
  11. Filed Apr 17, 2014Failure Apr 16, 2014254,000 milesSpringfield, VAEngine

    FOR THE SECOND TIME IN ONE WEEK THE ENGINE RACED TO MAX RPM WITHOUT A THROTTLE INPUT. HAD TO PUT IT IN NEUTRAL TO SLOW DOWN WITH THE BRAKES. THE FIRST TIME (35MPH SLOWING DOWN FOR A RED LIGHT) WENT TO NEUTRAL, FOOT ON BRAKE AND BACK TO DRIVE, THE ENGINE RESPONDED NORMALLY. LAST NIGHT THE ENGINE RACED TO MAX RPM AGAIN 100 FEET FROM MY PARKING SPOT GOING LESS THAN 5MPH WENT TO NEUTRAL BACK TO DRIVE NO CHANGE IN ENGINE SPEED BACK TO NEUTRAL GLIDE TO PARKING SPOT TURNED ENGINE OFF. NO WARNING WHEN THE MAX ENGINE REV WOULD BEGIN, ONE WAS SLOW SPEED THE OTHER MODERATE SPEED, TEMP 75 ONE DAY, TEMP 45 YESTERDAY. WORKED FINE TODAY. WORRIED THE PROBLEM IS NOT REPEATABLE OR CAN BE FOUND USING A CODE READER. WORRIED THAT THE ONLY WAY NOW TO STOP MAX ENGINE RPM IS BY TURNING ENGINE OFF, NOT SAFE WHILE DRIVING ON THE INTERSTATE. *TT

    NHTSA complaint 10583405
  12. Filed Apr 8, 2014Failure Mar 10, 201480,000 milesHighspire, PAElectrical system

    TL* THE CONTACT OWNS A 2003 CHEVROLET EXPRESS CONVERSION VAN. THE CONTACTED STATED THAT WHILE DRIVING 45 MPH, ALL OF THE GAUGES AND ELECTRICAL FEATURES FAILED HOWEVER, THE LIGHT FUNCTIONS REMAINED OPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE A FAILURE. NO REPAIRS WERE PERFORMED TO THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 84,000. UPDATED 5/22/14*CN

    NHTSA complaint 10578288
  13. Filed Dec 20, 2013Failure Jul 23, 201229,000 milesHonolulu, HIService brakes

    DRIVER A NOTICED LACK OF PRESSURE IN BRAKE PEDAL. THE BRAKE PEDAL WENT FULLY TO THE FLOOR AND RESULTED IN LESS BRAKING THAN EXPECTED. DRIVER REDUCED SPEED BY DOWNSHIFTING TO LOWER GEARS (AUTOMATIC TRANSMISSION) AND PULLED INTO FIRST AVAILABLE PARKING AREA. BY PUMPING THE BRAKES AND PULLING INTO AN UPHILL PARKING SPOT, DRIVER ACHIEVED ENOUGH BRAKING TO COME TO A FULL STOP WITHOUT USING THE EMERGENCY BRAKE. INSPECTION SHOWED A NEARLY FULL BRAKE RESERVOIR AND NO LEAKAGE FROM WHEEL CYLINDERS. FURTHER INSPECTION SHOWED LEAKING FLUID FROM BRAKE LINE ON LEFT SIDE UNDER THE DRIVERS SEAT AND ABOVE THE VEHICLE FRAME. IT SQUIRTED OUT FROM A CRACK IN A BRAKE LINE WHEN BRAKE PEDAL WAS PUMPED. THE VEHICLE WAS DEEMED UNSAFE TO DRIVE. THE VEHICLE WAS TOWED FOR REPAIR. *TR

    NHTSA complaint 10556819
  14. Filed Jul 8, 2013Failure Jul 2, 2013206,300 milesSnellville, GAEngine

    MY 2003 CHEVY EXPRESS 2500 CARGO VAN WAS IN EVENING RUSH HOUR STOP AND GO TRAFFIC. AFTER REDUCING MY SPEED TO 10 MPH THEN ATTEMPTING TO ACCELERATE. THE VEHICLE STALLED AND BEGAN TO IDLE ROUGH AND SHUT-OFF. I HAD TO PUT THE VEHICLE IN NEUTRAL AND RESTART IN THE MIDDLE OF THE INTERSTATE. I HAD TO CONTINUE TO SHIFT INTO NEUTRAL AND PRESS THE GAS TO PREVENT THE VEHICLE FROM SHUTTING OFF IN THE MIDDLE OF TRAFFIC. I HAD THE PLUGS AND WIRES CHANGE THE VERY NEXT DAY AND THE PROBLEM CONTINUED. THIS COULD HAVE TURNED INTO A MAJOR ACCIDENT WITH THE VEHICLE SHUTTING OFF IN THE MIDDLE OF TRAFFIC. THIS ISSUE SHOULD BE ADDRESSED AND AN IMMEDIATE RECALL NOTICE SHOULD BE PUT INTO EFFECT TO PREVENT A MAJOR ACCIDENT WHICH COULD LEAD TO A POSSIBLE FATALITY. THIS IS DANGEROUS! I'VE RESEARCHED THIS ISSUE AND HAVE FOUND MULTIPLE CHEVY EXPRESS OWNER'S WITH THE SAME CONCERN. GM SHOULD DO THE RIGHT THING FOR THE CUSTOMERS WHO SUPPORT THEIR BRAND AND PRODUCT. *TR

    NHTSA complaint 10523793
  15. Filed Nov 13, 2012Failure Oct 17, 2012126,600 milesAshburn, VAFuel/propulsion system

    TL* THE CONTACT OWNS A 2003 CHEVROLET EXPRESS. THE CONTACT STATED THAT SHE NOTICED A LEAK UNDER THE VEHICLE WHEN SHE WOULD PUT REFUEL. THE VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION WHERE THEY ADVISED THAT THE FUEL FILLER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD PAY A PORTION OF THE REPAIR COSTS. THE FAILURE MILEAGE WAS 126,600.

    NHTSA complaint 10484524
  16. Filed Oct 9, 2012Failure Aug 10, 200769,000 milesDetroit, MIBody

    DURING A FAMILY OUTING WE WERE UNABLE TO CLOSE THE RIGHT REAR PASSENGER DOOR. EXPERIENCED DIFFICULTY CLOSING DOOR. AFTER SEVERAL ATTEMPTS, I NOTICED THE DOOR WAS NOT ALIGNED WITH THE BODY OF THE CAR WHICH PROHIBITED THE DOOR LATCH TO CONNECT AND CLOSE. THE DOOR WOULD NOT CLOSE SHUT COMPLETELY AND HAS SINCE KNOCKED WHILE DRIVING AND ALSO CREATES A SAFETY HAZARD FOR CHILDREN & ADULTS BECAUSE IT IS PRIMARY EXIT FOR THE REAR EXIT TO THE SIDEWALK FORCING PASSENGERS TO EXIT FROM THE REAR LEFT DOOR PASSENGER DOOR ONTO THE STREET TO ONCOMING TRAFFIC THAT CAN LEAD TO ACCIDENT, BODILY INJURY OR FATALITY. NO PRIOR MAINTENANCE INSTRUCTIONS OR SUGGESTED UPKEEP WAS DOCUMENTED IN THE BUYERS MANUAL WHICH CAME WITH THE VEHICLE THAT WOULD INDICATE POSSIBLE HINGE CORROSION OR RUSTING. POSSIBLE PIN DEFECT DETECTED BY CERTIFIED DEALER ON 10/7/2012, WHEN TAKEN IN FOR SAFETY RECALL ON FUEL FILLER PIPE RECALL 12166 CAMPAIGN ID#12V388. MULTIPLE COMPLAINT FOR HINGE/PINS HAVE BEEN DOCUMENTED IN COMPLAINTS ON SAFERCAR.ORG WEBSITE FOR 2003 CHEVY EXPRESS VAN. I BELIEVE THIS ISSUE SHOULD BE INVESTIGATED TO AVOID ACCIDENTAL DEATHS DUE TO INOPERABLE ACCESS TO SIDEWALK FROM THE LEFT REAR PASSENGER DOOR. *TR

    NHTSA complaint 10479318
  17. Filed Aug 28, 2012Failure Dec 14, 201165,000 milesBrooklyn, NYSeat belts

    TL* THE CONTACT OWNS A 2003 CHEVROLET EXPRESS. THE CONTACT STATED THAT THE SEAT BELT BUCKLE ASSEMBLY BROKE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE SEAT BELT WAS WORKING UP TO SPECIFICATIONS. THE DEALER STATED THAT THERE WAS A RECALL NHTSA CAMPAIGN ID NUMBER: 03V050000 COMPONENT: SEAT BELTS:FRONT:BUCKLE ASSEMBLY. BUT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 65,000. THE VIN WAS NOT AVAILABLE.

    NHTSA complaint 10472768
  18. Filed Aug 22, 2012Failure Aug 17, 2011111,000 milesBurke, VAFuel/propulsion system

    TL* THE CONTACT OWNS A 2003 CHEVROLET EXPRESS. THE CONTACT STATED THAT A SMALL AMOUNT OF FUEL CONTINUOUSLY LEAKED OUT OF THE FUEL TANK FILLER NECK IMMEDIATELY AFTER REFUELING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FUEL FILLER NECK TUBE EXHIBITED RUST CORROSION. THE PART WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V388000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY: FILLER PIPE AND CAP) HOWEVER THE VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.

    NHTSA complaint 10471856
  19. Filed Aug 14, 2012Failure Aug 14, 2012127,000 milesFredricksburg, VAFuel/propulsion system

    TL* THE CONTACT OWNS A 2003 CHEVROLET EXPRESS CONVERSION VAN. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, HE NOTICED A HOLE IN THE FUEL FILLER NECK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 127,000.

    NHTSA complaint 10470601
  20. Filed Dec 29, 2011Failure Dec 26, 2011Saline, MIFuel system, Filler pipe and cap, Gasoline

    2003 CHEVROLET EXPRESS FUEL FILLER PIPE LEAK: GAS FILLER TUBE RUSTED THROUGH AND GASOLINE LEAKED EVERY TIME I REFUELED. CORROSION HOLES CAUSED FUEL TO LEAK AND CREATING A FIRE HAZARD. THIS VAN HAS A LEFT SIDE REAR CARGO DOOR. THIS IS A SIMILAR COMPLAINT AS: ODI ID NUMBER : 10413214 *KB

    NHTSA complaint 10441615
Source: NHTSA ODI complaints file.
Investigations

2 NHTSA investigations on file

  • PE11040 Preliminary evaluation, Fuel system
    Fuel Filler Pipe Corrosion/Leakage
    Opened Dec 14, 2011, closed Aug 16, 2012 · led to a recall
  • EA04012 Engineering analysis, Brakes
    HYDRAULIC PUMP FAILRES
    Opened Apr 30, 2004, closed Feb 28, 2005 · led to a recall
Source: NHTSA ODI investigations file.
Service bulletins

578 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • PIP5601C Jul 18, 2025 · Service Bulletin/Repair Instructions
    This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
  • 23-NA-001 Mar 28, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
  • PIP5358D Feb 20, 2025 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessm…
  • 03-06-01-023I Dec 18, 2024 · Service Bulletin/Repair Instructions
    This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
  • 03-06-01-023H Oct 7, 2024 · Service Bulletin/Repair Instructions
    This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
  • PIP4723J Oct 25, 2024 · Service Bulletin/Repair Instructions
    This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester  and Vehicle Data Rec…
  • PIT5099H Sep 12, 2024 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressu…
  • PIT5099H Sep 12, 2024 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressu…
  • PIT3271P Sep 6, 2024 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in …
  • General Communication Aug 26, 2024 · Service Campaign
    Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some …
  • 24-NA-141 Jul 24, 2024 · Service Bulletin/Repair Instructions
    GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more ca…
  • 16-NA-383 Jun 28, 2024 · Service Bulletin/Repair Instructions
    This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduc…
  • 18-NA-099 Jun 17, 2024 · Service Bulletin/Repair Instructions
    This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
  • 24-NA-098 Jun 6, 2024 · Service Bulletin/Repair Instructions
    This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
  • 09-00-89-008G May 7, 2024 · Service Bulletin/Repair Instructions
    This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
  • 10-08-45-001H Mar 28, 2024 · Service Bulletin/Repair Instructions
    This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
  • PIT5353 Nov 1, 2014 · Service Bulletin/Repair Instructions
    XM Audio Traffic And Travel Link Availability And Operation.
  • 16-NA-383 Mar 13, 2024 · Service Bulletin/Repair Instructions
    This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to red…
  • 22-NA-074 Feb 22, 2024 · Service Bulletin/Repair Instructions
    This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
  • PIP5601B Jan 12, 2024 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to e…
  • 18-NA-099 Jan 16, 2024 · Service Bulletin/Repair Instructions
    This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
  • PI1394B Jan 12, 2024 · Service Bulletin/Repair Instructions
    This PI bulletin advises the technician on the proper way to install the pistons in an engine.
  • 02-08-42-001J Jan 12, 2024 · Service Bulletin/Repair Instructions
    This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
  • Recalls Jun 30, 2014 · Service Bulletin/Repair Instructions
    Vehicle Recalls
  • PIT5099G Sep 26, 2023 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressu…
  • PIT4864F Mar 1, 2014 · Service Bulletin/Repair Instructions
    Information On Requests To Add OnStar Bluetooth Option.
  • 23-NA-219 Dec 12, 2023 · Service Bulletin/Repair Instructions
    This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
  • PIC5588B Jun 1, 2014 · Service Bulletin/Repair Instructions
    Programming And Activation Of Replacement OnStar Modules.
  • PIC5588A Oct 1, 2012 · Service Bulletin/Repair Instructions
    Programming And Activation Of Replacement OnStar Modules.
  • 130089009 Sep 1, 2013 · Service Bulletin/Repair Instructions
    Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules
  • 140604005 Jul 1, 2014 · Service Bulletin/Repair Instructions
    Duramax® Diesel Glow Plugs Difficult to Install Due to Carbon Buildup - New Glow Plug Bore Reamer Available
  • PIT5264B Nov 1, 2014 · Service Bulletin/Repair Instructions
    Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
  • PIT5264 Mar 1, 2014 · Service Bulletin/Repair Instructions
    Canadian Customers Unable To Place Calls In The United States
  • 12167 Dec 1, 2012 · Service Bulletin/Repair Instructions
    Special Coverage Adjustment - Fuel Filler Pipe Corrosion
  • 17-NA-170 Oct 6, 2023 · Service Bulletin/Repair Instructions
    This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
  • 07-08-49-020R Sep 21, 2023 · Service Bulletin/Repair Instructions
    This informational bulletin provides information for the IPC odometer programming method quick reference guide.
  • 10-00-89-006J Sep 26, 2023 · Service Bulletin/Repair Instructions
    This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
  • 23-NA-153 Sep 1, 2023 · Service Bulletin/Repair Instructions
    The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
  • PIP5628G Aug 10, 2023 · Service Bulletin/Repair Instructions
    This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
  • 18-NA-073 Aug 24, 2023 · Service Bulletin/Repair Instructions
    This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
  • 23-NA-144 Aug 18, 2023 · Service Bulletin/Repair Instructions
    This technical bulletin provides information and a solution to a condition of Brake Pedal Moves or Self Applies at Full Turns.
  • PIP5358C Jul 18, 2023 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessm…
  • 03-06-01-023G Jul 31, 2023 · Service Bulletin/Repair Instructions
    This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
  • PIT3665M May 19, 2023 · Service Bulletin/Repair Instructions
    This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
  • PIP5628F Apr 24, 2023 · Service Bulletin/Repair Instructions
    This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
  • 19-NA-219 Apr 24, 2023 · Service Bulletin/Repair Instructions
    This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
  • 17-NA-170 Apr 27, 2023 · Service Bulletin/Repair Instructions
    This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
  • 19-NA-219 Mar 23, 2023 · Service Bulletin/Repair Instructions
    This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
  • 22-NA-009 Mar 17, 2023 · Service Bulletin/Repair Instructions
    This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
  • PIP5628E Feb 10, 2023 · Service Bulletin/Repair Instructions
    This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
  • 17-NA-073 Feb 21, 2023 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
  • 23-NA-001 Feb 15, 2023 · Service Bulletin/Repair Instructions
    This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
  • 01-08-42-001O Feb 15, 2023 · Service Bulletin/Repair Instructions
    This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
  • PIP5540J Dec 15, 2022 · Service Bulletin/Repair Instructions
    This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of th…
  • 23-NA-001 Jan 6, 2023 · Service Bulletin/Repair Instructions
    This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
  • 09-00-89-008F Dec 21, 2022 · Service Bulletin/Repair Instructions
    This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
  • 21-NA-124 Dec 14, 2022 · Service Bulletin/Repair Instructions
    This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
  • PIT3271N Nov 29, 2022 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in …
  • 22-NA-074 Nov 9, 2022 · Service Bulletin/Repair Instructions
    This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
  • PIT3665L Oct 18, 2022 · Service Bulletin/Repair Instructions
    This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
Source: NHTSA manufacturer communications files.