2013 Chevrolet Express

22 complaints on file, page 1 of 2.

1. Filed Oct 25, 2021Failure Oct 25, 2021Clinton, MDService brakes

   The Brakes will Lock up while driving Due to an issue with the Power Brake Hydro Boost System. The Hydro Boost Control Valve will allow Pressure to apply the Brake Master Cyl. with Engine speed increasing while the vehicle is traveling in a normal Fashion. Overheating the Brake calipers to the point of Protective boots burning up. Rotors and pads are damaged also. This a known problem Posted on repair search boards. I am a Certified ASE Master Mechanic with over 40 Years This a Very Dangerous Event and Part Failure

   NHTSA complaint 11438129
2. Filed Apr 9, 2020Failure Apr 9, 2020200,000 milesNEW York, NYService brakes

   BRAKES DO NOT RELEASE AFTER SUDDEN STOP, THREE TIMES, ON HIGHWAY 95. STEERING WHEEL STARTED TREMBLING SLOWLY FOR 10 MILES AND THEN VIOLENTLY, THEN BRAKE PEDAL GETS HARD. PASSENGER SIDE STARTED SMOKING, ON 8 SOUTH IN CT 4/9/2020. MANAGED TO STOP VAN ON SOFT SHOULDER. THIS BRAKE SYSTEM IS VERY DANGEROUS FOR ME.

   NHTSA complaint 11320720
3. Filed Jul 25, 2018Failure Jul 18, 20189,100 milesEdgewater, FLElectrical system

   PREVIOUS COMPLAINTS 11102768 , 11111685 VEHICLE IS A FOREST RIVER SUNSEEKER RV/ 2013 CHEVY EXPRESS CUTAWAY 4500 MODEL G33803 159" 6.0 GVW 14,200. THE FUSE/RELAY BLOCK HAS BEEN REPLACED. PART 22767373. THE TECH HAS MADE A COMMENT ON THE INVOICE. THE ORIGINAL FUSE BLOCK HAD A LACK OF VOLTAGE TO VARIOUS COMPONENTS AND MAY CAUSE FUTURE ELECTRICAL FAILURES DUE TO THIS.THE VEHICLE HAS 9100 MI ON IT. THIS FUSE BLOCK(UNDERHOOD) HAS BEEN A PROBLEM IN MANY VEHICLES INCLUDING AMBULANCES. NOT GOOD, AS IT CAN CAUSE THE VEHICLE NOT TO START OR LOOSE POWER. THIS IS A SERIOUS PROBLEM AND NEEDS TO BE ADDRESSED.

   NHTSA complaint 11113598
4. Filed Jul 16, 2018Failure Jul 11, 20189,500 milesEdgewater, FLElectrical system, Fuel/propulsion system

   COMPLAINT 11102768 FILED PREVIOUSLY FOR CRANKSHAFT SENSOR AND CAMSHAFT SENSORS. NEW COMPLAINT : VEHICLE WOULD NOT START 7/11/2018. CALLED CHEVY DEALER. WAS TOLD TO REMOVE AND REPLACE RELAY IN FUSE BLOCK. VEHICLE STARTED. DEALER INFORMED US THAT THEY HAVE HAD TO REPLACE FAULTY FUSE BLOCK IN MANY SIMILAR VEHICLES. OUR VEHICLE IS A 2013 CHEVY EXPRESS CUTAWAY 4500. MODEL G33803 159" 6.0 GVW 14,200. IT IS A FOREST RIVER SUNSEEKER RV. THEY HAVE HAD TO REPLACE THEM IN AMBULANCES AND OTHER HEAVY TRUCKS. THE PART NUMBER FOR THE FUSE/RELAY BLOCK IS 22767373 THIS ITEM IS NOT ON RECALL LIST. PLEASE HELP. THE VEHICLE HAS JUST OVER 9000 MILES ON IT AND THESE ITEMS ARE MAJOR, POTENTIALLY DANGEROUS PROBLEMS. THANK YOU

   NHTSA complaint 11111685
5. Filed Jul 1, 2018Failure Jun 14, 201830,806 milesFloresville, TXTires

   DRIVING ALONG INTERSTATE 10 OUR MOTOR HOME BEGAN TO SHAKE LIKE TIRES BEING OUT OF BALANCE. I STOPPED AT EXPRESS TIRE IN FREDERICKSBURG, TX. THEY FOUND THAT THE TREAD WAS SEPARATING ON THREE OF THE SIX TIRES. BECAUSE WE WERE TRAVELING I ONLY REPLACED THE THREE PROBLEM TIRES. CONTINUING OUR TRIP WE TRAVELED ANOTHER 1,000 MILES AND A FOURTH TIRE SEPARATED. AT THAT TIME I WAS ONLY 200 MILES FROM RETURNING HOME SO HAD THE SPARE PUT ON AND CONTINUED HOME WITH NO FURTHER PROBLEMS. I DO INTEND ON PURCHASING FOUR MORE NEW TIRES BEFORE OUR NEXT TRIP.

   NHTSA complaint 11104969
6. Filed Jun 20, 2018Failure Jun 16, 20189,000 milesEdgewater, FLElectrical system

   VEHICLE WOULD TURN OVER BUT NOT START. CODE FOR CRANKSHAFT POSTION SENSOR. REPLACED. STARTED. 3 DAYS LATER VEHICLE WOULD NOT START. CODE FOR CAMSHAFT POSTION SENSOR. ON ORDER. VEHICLE WAS STATIONARY BOTH TIMES.PLEASE NOTE THIS VEHICLE IS IN PRISTINE CONDITION AND ONLY HAS 9000 MILES ON IT.

   NHTSA complaint 11102768
7. Filed May 11, 2018Failure May 4, 201819,662 milesHarrisburg, NCService brakes

   2013 COACHMEN FREELANDER -CHEVROLET EXPRESS 4500 CUTAWAY. MILEAGE -19,662; BRAKE LINE RUSTED OUT AND BRAKE FLUID LEAKED OUT. BRAKES FAILED WHILE ON THE ROAD, WARNING MESSAGE "SERVICE BRAKES'". MADE IT TO A CHEVROLET DEALERSHIP AND BRAKE LINE REPLACED. *DT UPDATED 10/5/18*JB *TR

   NHTSA complaint 11093306
8. Filed Dec 28, 2017Failure Dec 21, 2017Bronx, NYEngine, Power train

   THE TRANSMISSION IS SLIPPING AND I ONLY HAVE 77,000 MILES. IS THIS NORMAL? THE VAN IS ONLY A 2013 MODEL.

   NHTSA complaint 11057100
9. Filed Sep 25, 2017Failure Sep 25, 2017238,000 milesColorado Springs, COElectrical system, Engine

   THIS VEHICLE WILL NOT TURN OFF WHEN THE IGNITION KEY IS REMOVED. THIS POSES A GREAT RISK TO ANY PASSENGERS IN THE VEHICLE AS IT CAN BE MOVED WITHOUT THE KEY IN THE IGNITION. THE VEHICLE REMAINS FULLY POWERED WITH THE KEY REMOVED.

   NHTSA complaint 11025414
10. Filed Aug 29, 2017Failure Aug 29, 201763,000 milesWoodstown, NJAir bags

    AIR BAG FRONT CRASH SENSOR FAILURE. AIR BAG LIGHT CAME ON ON START UP.

    NHTSA complaint 11020330
11. Filed Apr 28, 2017Failure Apr 26, 201782,034 milesNEW Berlin, ILElectronic stability control (esc), Engine, Vehicle speed control

    VEHICLE GOES INTO ENGINE REDUCED SPEED AND SERVICE TRACTION CONTROL AND SERVICE STABILI TRACK WARNING LIGHTS TURN ON. I HAVE HAD THIS PROBLEM STARTING A WEEK AFTER I PURCHASED MY VAN AND WAS "REPAIRED" ON NUMEROUS OCCASIONS AND THE PROBLEM KEEPS REOCCURRING. THE INCIDENTS HAPPEN WHILE DRIVING AND WHEN STATIONARY WHILE ENGINE WAS RUNNING. THE DEALER REPLACED THE ACCELERATOR PETAL ASSEMBLY A COUPLE OF TIMES AND ALSO REPLACED THE THROTTLE BODY POSITION SENSOR AND THE PROBLEM STILL CONTINUES. THE LAST TIME I TOOK IT IN THE DEALER PUT DIELECTRIC IN THE HARNESS AND SAID I MIGHT HAVE A MOISTURE PROBLEM. THE PROBLEM REOCCURRED AGAIN A FEW WEEKS LATER. I DON'T SEE HOW MOISTURE COULD BE THE PROBLEM SINCE IT STARTED A WEEK AFTER PURCHASE AND CONTINUES 4 YEARS LATER.

    NHTSA complaint 10981356
12. Filed Oct 12, 2016Failure Jul 11, 201648,000 milesColorado Springs, COAir bags, Seat beltsCrash1 injured

    TL* THE CONTACT OWNS A 2013 CHEVROLET EXPRESS. WHILE DRIVING 43 MPH, THE VEHICLE WAS INVOLVED IN A CRASH. THE AIR BAGS DID NOT DEPLOY. IN ADDITION, THE SHOULDER OF THE SEAT BELT DID NOT LOCK, WHICH CAUSED THE CONTACT'S BODY TO BE JERKED AROUND IN THE SEAT. THE REAR PASSENGER SEAT BELT FRACTURED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, THUMB, LOWER TORSO, AND KNEES. THE CONTACT ALSO SUFFERED WHIPLASH. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.

    NHTSA complaint 10915564
13. Filed Jul 28, 2016Failure Mar 10, 20162,000 milesGalveston, TXElectrical system, Engine

    TL* THE CONTACT OWNS A 2013 CHEVROLET EXPRESS. THE CONTACT STATED THAT THERE WAS A WARNING LIGHT THAT RANDOMLY FLASHED, INDICATING A LOSS OF ENGINE POWER. IN ADDITION, THE VEHICLE RANDOMLY STALLED MORE THAN ONCE. THE FAILURE WAS REPORTED TO A DEALER, BUT THEY DID NOT HAVE THE TOOLS TO PROVIDE DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

    NHTSA complaint 10889389
14. Filed Apr 25, 2016Failure Apr 16, 201617,000 milesFlower Mound, TXService brakes

    CONCERN THAT VEHICLE HAS NO TPMS. IF TIRE WOULD DEFLATE COULD CAUSE VEHICLE LOSS OF CONTROL. RECEIVED RECALL ALERT FROM SUPPORT@DEALERRATER.COM #15819. STATING THAT SOME VEHICLES HAD BEEN RECALLED BECAUSE VEHICLE DID NOT PASS FMVSS NUMBER 138.

    NHTSA complaint 10861305
15. Filed Jul 14, 2015Failure Jun 5, 201530,000 milesPoughquag, NYElectronic stability control (esc), Engine, Service brakes

    THE VEHICLE RANDOMLY AND AUTONOMOUSLY APPLIES THE BRAKES AND CUTS ENGINE POWER WHILE DRIVING. AT THIS TIME THE VEHICLE STATES "SERVICE STABILITRAK" AND THE ICON FLASHES THAT I AM SKIDDING, WHICH I AM NOT (I HAVE VIDEO PROOF OF THIS OCCURING). AFTER 4 TRIPS TO THE DEALERSHIP THE PROBLEM STILL PERSISTS. IT IS ONLY A MATTER OF TIME FOR THIS TO OCCUR WHILE MERGING, OR MAKING A LEFT ACROSS TRAFFIC AND CAUSE A SERIOUS AND POTENTIALLY FATAL COLLISION.

    NHTSA complaint 10733840
16. Filed Jun 29, 2015Failure Jun 27, 201565,000 milesGalveston, TXEngine

    TL* THE CONTACT OWNS A 2013 CHEVROLET EXPRESS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

    NHTSA complaint 10731000
17. Filed Jan 20, 2015Failure Jan 13, 201559,100 milesBuffalo Grove, ILVisibility/wiper

    TL* THE CONTACT OWNS A 2013 CHEVROLET EXPRESS. WHEN ATTEMPTING TO ACTIVATE THE WINDSHIELD WIPERS DURING EXTREMELY COLD TEMPERATURES, THE WINDSHIELD WIPER FLUID FROZE AND THE WIPERS BECAME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,100.

    NHTSA complaint 10676784
18. Filed Jan 14, 2015Failure Jun 10, 2014900 milesMount Carmel, PAEngine

    THE FIRST AND SECOND (OF THREE INCIDENTS) BOTH APPEARED MINOR, LASTING ONLY A FRACTION OF A SECOND. ABOUT HALF WAY THROUGH A 150-MILE DRIVE, THE ENGINE WENT DEAD BUT AS QUICKLY FIRED UP AGAIN SO AS NOT TO BE TAKEN SERIOUSLY BY ME. BUT A THIRD INCIDENT WAS WORRISOME. WHILE DRIVING ABOUT 50 MPH ON A STRAIGHT, FLAT-AND-LEVEL STRETCH OF A MACADEM FARM ROAD, THE VAN SUDDENLY, VERY ABRUPTLY, SHIFTED INTO WHAT MUST HAVE BEEN ITS LOWEST GEAR, AND DURING ABOUT 15 OR 20 SECONDS THEREAFTER IT JERKED BACK AND FORTH AS IF IT WERE STRUGGLING TO CLIMB A VERY STEEP HILL. I HAD NOT BEEN SHIFTING OR TRYING TO SHIFT GEARS, AND HAD BEEN TRAVELING UNEVENTFULLY BEFORE I WAS THROWN AGAINST THE STEERING WHEEL. (NO BRAKE LIGHTS WOULD HAVE WARNED OTHER VEHICLES THAT THE VAN WAS ABRUPTLY SLOWING DOWN, HAD I BEEN IN BUSIER, FAST MOVING TRAFFIC.) I VISITED THE (FAIRFIELD, LEWSIBURG, PA) DEALER FROM WHOM I BOUGHT THE BRAND NEW VAN, AND HE APPEARED UNABLE TO DISCOVER ANYTHING WRONG BUT "BRUSHED" CLEAN THE CONTACT POINTS WITHIN ELECTRONIC DISPLAYS (AS I UNDERSTOOD HIS EXPLANATION) ON THE DASHBOARD . BUT THE INCIDENT COULD NOT BE DUPLICATED JUST BY TEST DRIVING. HOWEVER, MY CONCERNS GREW AT THE PROSPECT OF AGAIN DRIVING LONG DISTANCES ON BUSY HIGHWAYS. I EMAILED CHEVROLET (AS DIRECTED IN THE VAN'S MANUAL).. LAST I RECALL, CHEVROLET ASKED THAT I RETURN A SURVEY SENT TO ME OVER THE INTERNET, BUT EACH OF NUMEROUS TIMES THAT I TRIED TO, USING THE PASSWORD THEY PROVIDED, I COULD NOT ACCESS THE SURVEY. THAT SURVEY SNAFU MAY BE WORTH MENTIONING BECAUSE WHEN I COMPLAINED ABOUT THEIR WEB SITE NOT FUNCTIONING, THEY REPLIED THAT THEY HAD NO PROBLEM ACCESSING THE SURVEY! ODD REACTION? SO I WAS NOT ABLE TO COMPLETE THE SURVEY, WHICH IS PARTLY WHY I AM SENDING THIS MESSAGE INSTEAD TO YOU. (THE VAN TO DATE HAS FEWER THAN 2,000 MILES DRIVEN.) *TR

    NHTSA complaint 10672499
19. Filed Jul 28, 2014Failure Jul 28, 20143,000 milesCottonwood Falls, KSFuel/propulsion system

    V=INCIDENT HAS OCCURRED SEVERAL TIMES. EACH TIME VEHICLE TAKEN TO DEALER WHO "CORRECTS" THE PROBLEMS. LESS THAN A 1000 MILES LATER, PROBLEM REOCCURS. VEHICLE WILL BE TRAVELLING WHEN CHECK ENGINE & DEF INDICATOR LIGHTS COME ON. MESSAGE ON ODOMETER READS "EXHAUST FLUID QUALITY POOR" ... XX MILES UNTIL SPEED REDUCED TO 65 MPH. AFTER EACH INCIDENT THE DEALER INDICATES IT IS A SENSOR PROBLEM, NOT A FLUID QUALITY PROBLEM. THIS UNIT IS AN EMERGENCY RESPONSE AMBULANCE IN A RURAL AREA THAT MUST TRANSPORT EMERGENCY PATIENTS AT LEAST 30 MILES TO NEAREST HOSPITAL. *JS

    NHTSA complaint 10616772
20. Filed Sep 18, 2013Failure Apr 15, 2013Masontown, PAFuel system, Gasoline

    WILL NOT TAKE FUEL. *JB

    NHTSA complaint 10544309