Model year

2019 Chevrolet Express

Van, gasoline, built in United States. Owner complaints on file from Jun 20, 2019 to Aug 7, 2026.

Recall campaigns covering this model year4127k vehicles or units across those campaigns
Owner complaints8Close to the median 2019 van
Severity index25.02019 vans average 11.5
First 24 months1Complaints in its first two years
Complaints over time

Complaints about the 2019 Chevrolet Express peaked in 2023, with 2 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

0123201920202021202220232024202520263
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

50% of complaints about the 2019 Chevrolet Express name powertrain

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Powertrain
4
Brakes
2
Airbags
1
Electrical system
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

4 recall campaigns cover the 2019 Chevrolet Express

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2019 Chevrolet Express
CampaignFiledSubjectComponentVehiclesRemedy
21V-115Feb 25, 2021Affected tires were cured for too long during productionTires33,838Part replacement
19V-644Sep 6, 2019Seatbelt-unfastened warning light will not illuminate for approximately five seconds after the ignition is moved to the "on" or "start" positionElectrical system91,399Software update
19V-428Jun 11, 2019Affected monitors may revert back to the factory default settings which may cause the camera image to be reversedEquipment325Not stated
19V-387May 23, 2019One or both of the rear-quarter windows may be tempered glass instead of laminated glassVisibility and wipers1,159Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2019 Chevrolet Express

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

8 complaints on file, page 1 of 1.

  1. Filed Aug 7, 2026Failure Aug 5, 2026Wyandotte, OKAir bagsCrash1 injured

    The OTA had the interstate lanes bottle necked down. Traffic was trying to merge. The van had already slowed down and moved into the thru lane closest to the median. The van was pushed off the road by a semi into the contrete barrier. The semi clipped the bumper on the front passenger's side. It was also hit on the driver's side rear bumper. All of this caused the van to hit the wall on the front driver's corner. The airbags did not deploy! The driver was slammed into the steering wheel hitting his face against it. He suffered several facial fractures which required surgical repair. He now has plates holding the orbital socket, cheek bone, and jaw. The fracture in front of the ear was not plated. The highway patrol was called to the scene. The van will soon be released to the insurance company for claims inspection. We believe it to be totaled

    NHTSA complaint 11755530
  2. Filed May 8, 2026Failure May 6, 2026Sacramento, CAPower train

    -Transmission locked - broken output shaft ring gear weld. -Yes its available for inspection. -Vehicle came to complete stop in middle of freeway as if emergency brake was applied unknowingly. Could be bad if going around corner or downhill -Problem confirmed by dealer -No -No warning signs or check engine light

    NHTSA complaint 11736454
  3. Filed May 7, 2026Failure Dec 11, 20246,000 milesBaltimore, MDService brakes, Hydraulic

    The contact owns a 2019 Chevrolet Express NAV. The motorhome is a 2020 Coachman Freelander. The contact stated that while driving at an undisclosed speed, during the night and in the rain, the vehicle failed to accelerate as intended while depressing the accelerator pedal and jerked violently. The contact jolted violently and was almost thrown off the driver's seat. The contact pulled to the side of the road. Once the vehicle was on the side of the road, the contact noticed white smoke or steam emitting from the rear of the vehicle. The contact was able to continue driving. The vehicle was towed to an independent RV mechanic who diagnosed that the entire front and rear end were damaged: brake springs, brake rotors, brake lines, and brake pads. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 24V702000 (SERVICE BRAKES, HYDRAULIC). The contact notified the manufacturer about the loss, and the manufacturer refused to complete the recall since the vehicle was never taken to a dealer. The contact stated that none of the dealers accepted the vehicle since no lifts were available that could hold that much weight. The contact applied for reimbursement, and the manufacturer declined. The failure mileage was approximately 6,000.

    NHTSA complaint 11736302
  4. Filed Sep 10, 2025Failure Jul 1, 2023Clifton, NJPower train

    I am reporting a recurring transmission defect in my 2019 Chevy Express Cargo Van. Shortly after purchase, I noticed clunking sounds when slowing down or coming to a stop. The issue progressed into rough shifting and eventual check engine lights with codes P0722 and P0700. The dealership stated the valve body had already been replaced in 2020 and suspects the torque converter is the root cause, which is causing repeated valve body failures. These transmission failures create unsafe driving conditions, including loss of smooth deceleration and unpredictable shifting behavior. I believe this is a design flaw affecting the Hydra-Matic transmission system and may qualify as a safety risk. There are multiple class action lawsuits currently pending regarding GM’s 8-speed transmissions (Speerly v. GM; Battle v. GM), and many consumers are reporting similar symptoms.

    NHTSA complaint 11686435
  5. Filed Mar 20, 2025Failure Mar 20, 2025Lawrenceburg, KYService brakes, Hydraulic

    The contact owns a 2019 Chevrolet Express. The contact received notification of NHTSA Campaign Number: 24V702000 (Service Brake, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

    NHTSA complaint 11649544
  6. Filed Oct 19, 2023Failure Oct 19, 2023140,000 milesPleasant Garden, NCPower train, Unknown or other

    The contact owns a 2019 Chevrolet Express 2500. The contact stated that while her husband was driving, the vehicle failed to accelerate after a stop. The vehicle failed to shift into reverse but continued to start. There were no warning lights illuminated. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 140,000.

    NHTSA complaint 11550877
  7. Filed Jul 31, 2023Failure Jul 31, 20234,783 milesWakefield, MAPower train

    The contact owns a 2019 Chevrolet Express. The contact stated that while the vehicle was stopped with the transmission in reverse(R), the vehicle moved forward. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact that there was no recall on the VIN. The failure mileage was approximately 4,783.

    NHTSA complaint 11535437
  8. Filed Jun 20, 2019Failure Jun 9, 20192,540 milesConbroe, TXElectrical system1 injured

    TL* THE CONTACT RENTED A 2019 CHEVROLET EXPRESS VAN. THE CONTACT RENTED THE VEHICLE FROM BUDGET CAR RENTAL (1919 5TH AVE, SEATTLE, WA 98101). WHILE THE VEHICLE WAS PARKED ON A HILL, THE CONTACT'S MOTHER WAS EXITING FROM THE REAR PASSENGER SLIDING DOOR AND WITHOUT WARNING, THE SLIDING DOOR CLOSED ON THE CONTACT'S MOTHER'S RIGHT FOREARM AND CAUSED MINOR BRUISING. NO POLICE REPORT WAS FILED. THERE WAS MEDICAL ATTENTION AT THE SCENE WHEN THE CONTACT INJURED HER RIGHT FOREARM. NO DEALER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,540. ## VIN PASSED ## 2019 CHEVROLET EXPRESS VAN ##

    NHTSA complaint 11221488
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

765 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • PIT5698F Sep 26, 2026 · Service Bulletin/Repair Instructions
    This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
  • PIP5700H Sep 21, 2026 · Service Bulletin/Repair Instructions
    This PI communicates the proper part numbers for transmission connectors and internal harness to prevent confusion when ordering
  • PIP4902W Sep 4, 2026 · Service Bulletin/Repair Instructions
    This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
  • PIT5099J Jul 21, 2026 · Service Bulletin/Repair Instructions
    PI to help diagnose A/C concern
  • PIT6247B May 4, 2026 · Service Bulletin/Repair Instructions
    This Preliminary information communicates direction to find information at www.gmupfitter.com for Police and Special Service Vehicles.
  • PIT3271Q Apr 1, 2026 · Service Bulletin/Repair Instructions
    This preliminary information communicates information about how to determine if a wheel and tires size change is available.
  • PIP6104 Mar 9, 2026 · Service Bulletin/Repair Instructions
    This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
  • PIP4902V Mar 9, 2026 · Service Bulletin/Repair Instructions
    This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
  • PIT6425D Mar 2, 2026 · Service Bulletin/Repair Instructions
    This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss
  • PIT6400A Jan 16, 2026 · Service Bulletin/Repair Instructions
    This PI Communications information on an alternative product dealers can use to perform 19-NA-255: Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting due to issue with getting product from current supplier listed in the bulletin.
  • PIT6425C Jan 16, 2026 · Service Bulletin/Repair Instructions
    This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
  • PIP5700G Jan 12, 2026 · Service Bulletin/Repair Instructions
    This PI communicates the proper part numbers for transmission connectors and internal harness to prevent confusion when ordering
  • PIP4902U Jan 8, 2026 · Service Bulletin/Repair Instructions
    This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
  • 25-NA-156 Jun 7, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information on Tire Sidewall Irregularities.
  • 00-06-01-026R Jun 5, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
  • PIT5214G Nov 20, 2025 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of Genera…
  • PIP5700F Oct 30, 2025 · Service Bulletin/Repair Instructions
    This PI communicates the proper part numbers for transmission connectors and internal harness to prevent confusion when ordering
  • 23-NA-153 May 15, 2025 · Service Bulletin/Repair Instructions
    The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
  • PIT6425B Oct 18, 2025 · Service Bulletin/Repair Instructions
    This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
  • PIT6425A Oct 17, 2025 · Service Bulletin/Repair Instructions
    This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
  • PIP6086 Sep 15, 2025 · Service Bulletin/Repair Instructions
    This PI advises dealers to inspect for a missing pump gasket if the vehicle exhibits no movement following a VB replacement
  • 13598 Sep 9, 2025 · Other
    New Vehicle Monitoring Programs Section in IVH
  • PIP4902T Aug 14, 2025 · Service Bulletin/Repair Instructions
    This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
  • PIT6247A Aug 5, 2025 · Service Bulletin/Repair Instructions
    This Preliminary information communicates direction to find information at www.gmupfitter.com for Police and Special Service Vehicles.
  • PIC5650M Aug 7, 2025 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B306…
  • 15-NA-010 May 7, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states.
  • PIT6400 Jun 17, 2025 · Service Bulletin/Repair Instructions
    This PI Communications information on an alternative product dealers can use to perform 19-NA-255: Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting due to issue with getting product from current supplier listed in the bulletin.
  • PIT6180A Jun 10, 2025 · Service Bulletin/Repair Instructions
    This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog.
  • PIP4902S Jun 9, 2025 · Service Bulletin/Repair Instructions
    This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
  • N252494770-01 Jun 20, 2025 · Service Campaign
    Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owne…
  • N252494770 Jun 17, 2025 · Service Campaign
    Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owne…
  • PI0281L Apr 17, 2025 · Service Bulletin/Repair Instructions
    This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
  • 25-NA-100 Apr 18, 2025 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides policy information on vehicles outside of a California Emissions State who move to and register their vehicle in a California Emission State may be entitled to the 7 year, 70,000-mile Emission Select State Comp…
  • PIT5074R May 30, 2025 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
  • PIT5074R May 30, 2025 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
  • PIT5074R May 30, 2025 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
  • 07-00-89-037W Apr 8, 2025 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
  • 25-NA-087 Apr 3, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
  • 25-NA-052 Mar 25, 2025 · Service Bulletin/Repair Instructions
    This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system.
  • 13-08-116-001K Mar 31, 2025 · Service Bulletin/Repair Instructions
    The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
  • 24-NA-098 Mar 21, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
  • 25-NA-065 Mar 21, 2025 · Service Bulletin/Repair Instructions
    This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
  • 15-06-03-001F Mar 12, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
  • 08-03-10-006I Mar 14, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
  • 19-NA-255 Mar 11, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
  • 25-NA-052 Mar 4, 2025 · Service Bulletin/Repair Instructions
    This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system.
  • PIP5943A Mar 25, 2025 · Service Bulletin/Repair Instructions
    This Preliminary Information communication advises the technician on diagnostic aids to help with the diagnosis and repair of 8 Speed Transmissions
  • 17-NA-073 Mar 5, 2025 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
  • 05-03-07-009L Feb 25, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.
  • 11-00-89-005Y Feb 22, 2025 · Service Bulletin/Repair Instructions
    This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
  • 05-08-51-001L Feb 20, 2025 · Service Bulletin/Repair Instructions
    This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
  • PIP5966A Mar 2, 2025 · Service Bulletin/Repair Instructions
    This Preliminary information communicates Diagnostic aids for a no start or DTC'S following a transmission replacement
  • PIP5966A Mar 2, 2025 · Service Bulletin/Repair Instructions
    This Preliminary information communicates Diagnostic aids for a no start or DTC'S following a transmission replacement
  • 16-NA-109 Feb 18, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
  • 07-00-89-037V Feb 13, 2025 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
  • PIP5358D Feb 20, 2025 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessm…
  • 16-NA-019 Feb 12, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares.
  • 22-NA-244 Jan 30, 2025 · Service Bulletin/Repair Instructions
    This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
  • 22-NA-074 Jan 30, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
  • 21-NA-043 Jan 31, 2025 · Service Bulletin/Repair Instructions
    This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
Source: NHTSA manufacturer communications files.