Sedan, built in Canada. Owner complaints on file from Sep 2, 1999 to Apr 22, 2021.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 15V-701 | Oct 26, 2015 | Affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto… | Engine and cooling | 1,003,556 | Part replacement |
| 14V-400 | Jul 3, 2014 | This defect can affect the safe operation of the airbag system | Electrical system | 5,877,718 | Repair or modification |
| 09V-116 | Apr 8, 2009 | Some of these vehicles have a condition in which drops of engine oil may be deposited on the exhaust manifold through hard braking | Engine and cooling | 1,497,516 | Part replacement |
| 09E-005 | Feb 17, 2009 | Potential material or design defect could result in the steering knuckle breaking in the hub area | Steering | 979 | Part replacement |
| 08E-063 | Oct 17, 2008 | These replacement steering shafts can be used on the vehicles listed above | Steering | 3,855 | Part replacement |
| 07E-021 | Mar 12, 2007 | Certain delphi fuel pressure regulators, p/nos. fp10020-11b1, fp10026-11b1, and fp10027-11b1, sold after january 9, 2007, as aftermarket equipment… | Fuel system | 742 | Part replacement |
| 04V-090 | Feb 24, 2004 | On certain passenger vehicles equipped with 3800 v6 (l36) engines and certain delphi fuel pressure regulators, the regulators have a much higher… | Fuel system | 910,873 | Repair or modification |
| 01V-136 | Apr 24, 2001 | Vehicle description: passenger vehicles equipped with a 3.4l engine and non-antilock braking system (abs) | Fuel system | 126,745 | Repair or modification |
| 00V-371 | Nov 13, 2000 | Vehicle description: passenger vehicles | Airbags | 12 | Part replacement |
| 00V-228-003 | Aug 7, 2000 | Vehicle description: passenger vehicles, light duty trucks, sport utility vehicles, and mini vans equipped with trw seat belt buckle assemblies | Seat belts | 156,305 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
818 complaints on file, page 1 of 41.
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 09V116000 (ENGINE AND ENGINE COOLING) AFTER THE VEHICLE'S ENGINE COMPARTMENT CAUGHT FIRE. THE CONTACT PARKED THE VEHICLE AND NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT. THE CONTACT WAS ABLE TO PUT OUT THE FIRE WITH A FIRE EXTINGUISHER. THE VEHICLE WAS TOWED TO DENNY MENHOLT RAPID CHEVROLET (2323 E MALL DR, RAPID CITY, SD 57701) AND THE DEALER INFORMED THE CONTACT THAT THEY WERE WAITING FOR THE MANUFACTURER'S APPROVAL FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000.
NHTSA complaint 11413362TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO LESTER GLEN CHEVROLET (398 RTE 37 E, TOMS RIVER NJ, 08753, (732-276-1286) FOR RECALL REPAIR OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE DEALER OPENED THE KEY PUT A RING INTO THE KEY AND ADVISED THAT THE REPAIR WOULD STOP THE IGNITION FROM ROLLING HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE WHEN THE CONTACT DROVE AT LOCAL SPEED THE KEY ROTATED BACK TO THE OFF POSITION AND CAUSED THE VEHICLE TO SHUT-OFF. THE CONTACT MOVED THE VEHICLE OFF THE ROADWAY TO A SAFE LOCATION. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE AS 123,000. INVALID VIN
NHTSA complaint 11383335TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, SMOKE WAS PRESENT COMING FROM UNDER THE HOOD. THE HOOD WAS OPENED AND FLAMES WERE PRESENT COMING FROM THE ENGINE MANIFOLD AND HEAD GASKET. WATER WAS USED TO EXTINGUISH THE FLAMES. THE FIRE DEPARTMENT WAS NOT CALLED TO THE SCENE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 123,986. THE VIN WAS INVALID.
NHTSA complaint 11328136I TURNED THE KEY IN MY CAR TO START IT, THERE WAS A VERY LOUD POP AND THE ENGINE STARTED SMOKING. THE ENGINE THEN CAUGHT FIRE AND IS TOTALLY DESTROYED. THIS CAR HAD BEEN USED 2 DAYS PRIOR WITH NO ISSUES, NO SAFETY LIGHTS ON, NO ISSUES DRIVING AND IT STARTED FINE THAT LAST TIME IT WAS DRIVEN. THE FIRE DEPARTMENT HAS SENT ME A REPORT ON THE CAUSE.
NHTSA complaint 11299084TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF AND THE TURN SIGNALS MALFUNCTIONED INTERMITTENTLY AND DID NOT OPERATE. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 123,200.
NHTSA complaint 11257972TAKATA RECALL MY INTAKE MANIFOLD HAVE A RECALL ON IT AND I WOULD LIKE TO BRING IT IN TO GET FIXED. I BOUGHT THE CAR FROM AN AUCTION. ALSO MY FUEL FLOW DOES NOT WORK.
NHTSA complaint 11240176TL* THE CONTACT OWNED A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE CONTACT DID NOT RECEIVE A RECALL NOTIFICATION AND STATED THAT THE VEHICLE EXPERIENCED THE FAILURE LISTED IN THE RECALL CAMPAIGN. WHILE DRIVING 50 MPH, THE KEY POSITION MOVED WHILE IT WAS IN THE IGNITION. THE FAILURE AFFECTED THE ENGINE, POWER STEERING, AND THE CONTACT WAS UNABLE TO BRAKE. AS A RESULT, THE CONTACT CRASHED HEAD ON INTO ANOTHER VEHICLE. THE DRIVER'S SIDE AND FRONT PASSENGER SIDE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY WAS NOTIFIED AND DECLARED THE VEHICLE DESTROYED. THE DRIVER SUSTAINED AN EXTENSIVE LACERATION WHEN THE DRIVER'S SIDE AIR BAG COMPONENTS PROJECTED FROM THE STEERING WHEEL. THE DRIVER HAD CONTINUOUS HEADACHES AND THE INJURY REQUIRED STITCHES. CHEVROLET OF MORRISTOWN (5320 WEST ANDREW JOHNSON HWY, MORRISTOWN, TN 37814, 423-408-2966) WAS NOTIFIED AND DID NOT ASSIST. THE MANUFACTURER SUGGESTED THAT THE CONTACT CALL A LAWYER. THE MANUFACTURER WAS NOT INITIALLY NOTIFIED OF THE CRASH, BUT WAS LATER CONTACTED TO REPORT THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA complaint 11230751TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 09V116000 (ENGINE AND ENGINE COOLING) BY PUENTE HILLS CHEVROLET (17300 GALE AVE, INDUSTRY, CA 91748, (626) 709-4230). THE CONTACT MENTIONED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AFTER THE RECALL REPAIR AND THE VEHICLE ALMOST CAUGHT FIRE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 195,795.
NHTSA complaint 11193199TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHEN THE VEHICLE WAS STARTED, A CLUNKING SOUND WAS HEARD. THE CONTACT LOOKED UNDER THE VEHICLE AND NOTICED THAT A FIRE HAD ERUPTED NEAR THE EXHAUST MANIFOLD. THE FIRE EXTINGUISHED ON ITS OWN. ALSO, THE VEHICLE INTERMITTENTLY MISFIRED AND PERFORMED SLUGGISHLY. THE VEHICLE WAS TOWED TO SCHUKEI CHEVROLET INC (721 S MONROE AVE, MASON CITY, IA 50401, 641-494-5589) FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBERS: EA02030 (FUEL SYSTEM, GASOLINE) AND PE00005 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V701000 (ENGINE AND ENGINE COOLING) AND 09V116000 (ENGINE AND ENGINE COOLING). THE FAILURE CAUSED THE CONTACT TO HAVE TO RENT A VEHICLE FOR TWO WEEKS. WHEN THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER, HE WAS PROVIDED A LOANER VEHICLE. THE MANUFACTURER WAS NOTIFIED AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 78,500. *TR
NHTSA complaint 11166492TL* THE CONTACT OWNED A 2000 CHEVROLET IMPALA. WHILE DRIVING 25 MPH, THE CONTACT'S FRONT PASSENGER SIDE WHEEL WAS STRUCK BY ANOTHER VEHICLE THAT RAN A STOP SIGN. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION. THE CONTACT'S WIFE SUSTAINED NECK AND BACK INJURIES, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
NHTSA complaint 11141230WHILE DRIVING, THE VEHICLE SUDDENLY LOSES ALL POWER WHILE IN MOTION ON CITY STREETS AND STALLS. ON OCCASION, THE VEHICLE WILL STALL WHILE AT A STOP LIGHT DURING THE DAILY DRIVE. SOMETIMES, THE CAR CAN RESTART NORMALLY, SOMETIMES THE RESTART IS ROUGH AND THE CAR SHAKES, AND SOMETIMES THE CAR WILL NOT START IMMEDIATELY (ONE OCCASION REQUIRED A WAIT TIME OF APPROXIMATELY 30 MINUTES). THE VEHICLE HAS BEEN MAINTAINED OVER THE YEARS AND WHEN IT RUNS, IT RUNS FINE. ONCE THE INTERMITTENT STALLING BEGAN, THE VEHICLE WAS TAKEN TO TWO DIFFERENT SHOPS, NEITHER OF WHICH COULD DIAGNOSE THE PROBLEM (THE VEHICLE DID NOT STALL WHILE IN PARK, ENGINE RUNNING, VEHICLE NOT IN MOTION). ERROR CODES DID INDICATE THAT THE MAP SENSOR SHOULD BE REPLACED, AND IT WAS REPLACED, BUT THE STALLING PROBLEM PERSISTS. THE STALLING PROBLEM OCCURRED ONCE IN 2017, AND HAS BECOME MORE FREQUENT IN 2018, OCCURRING AT LEAST ONCE PER DAY. THE STALL MAY OCCUR IN THE FIRST FEW MINUTES OF DRIVING, OR AT 15 MINUTES INTO THE DRIVE, OR AT 45 MINUTES INTO THE DRIVE: THE TIMING OF THE STALL AND THE CHARACTERISTICS OF THE STALL BEING INCONSISTENT. THERE IS NO SUGGESTIVE PATTERN. AS IT STANDS TODAY, THE CAR IS UNSAFE TO DRIVE, AND THE REPAIR TO RETURN THE VEHICLE TO SAFE OPERATION IS UNKNOWN.
NHTSA complaint 11097938TL-CONTACT OWNS A 2000 CHEVY IMPALA --- CONTACT TOOK VEHICLE INTO LOCAL CHEVY DEALERSHIP TO HAVE ENGINE RECALL FIXED ---- ENGINE FIRE STARTED IN WORK PARKING LOT --- VEHICLE BLEW UP AND FIRE DEPARTMENT COULD NOT DETERMINE WHAT CAUSED ENGINE FIRE . CHEVYH DEALERSHIP STATED THAT ENGINE RECALL HAD BEEN FIXED ALREADY... VEHICLE HAD BEEN TO DEALERSHIP TWICE. VKICK KOENIGN CHEVROLET IN CARBONDALE ILLINOIS. GIVEN NUMBER TO STATES ATTORNEYS OFFICE ST LOUIS, ALSO GIVEN NUMBER TO CHEVY. 1RECALLSASSOCIATED WITH THIS VIN OCT 21,2015 MANUFACTURER RECALL NUMBERN150757 NHTSA RECALL NUMBER15V701 RECALL STATUSRECALL INCOMPLETE SUMMARYGENERAL MOTORS HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN CERTAIN OF THE FOLLOWING VEHICLES EQUIPPED WITH A 3.8L V6 ENGINE (REGULAR PRODUCTION OPTION L26, L32, L36 OR L67): 1997 ' 2004 MODEL YEAR (MY) BUICK REGAL, 2000 ' 2004 MY CHEVROLET IMPALA, 1998 ' 1999 MY CHEVROLET LUMINA, 1998 ' 2004 MY CHEVROLET MONTE CARLO, 1998 ' 1999 MY OLDSMOBILE INTRIGUE, AND 1997 ' 2004 MY PONTIAC GRAND PRIX. CERTAIN OF THESE VEHICLES HAVE A CONDITION IN WHICH DROPS OF ENGINE OIL MAY BE DEPOSITED ON THE EXHAUST MANIFOLD THROUGH HARD BRAKING. THIS CONDITION COULD CAUSE AN ENGINE COMPARTMENT FIRE. CERTAIN OF THESE VEHICLES PRODUCED BEFORE JUNE 26, 2003 WERE SUBJECT TO GENERAL MOTORS' PRIOR SAFETY RECALLS 08V-118 (07035), 09V-116 (09047) AND 15V-201 (14574). IN SOME CASES, THE REMEDY PROCEDURE PERFORMED ON THESE VEHICLES PURSUANT TO THE PRIOR RECALLS MAY NOT BE SUFFICIENT TO PREVENT SUBSEQUENT ENGINE COMPARTMENT FIRES RELATING TO THIS CONDITION IN THE AFFECTED VEHICLES. VEHICLES PREVIOUSLY REPAIRED UNDER THE REFERENCED RECALLS WILL RECEIVE FURTHER REPAIRS AS PART OF THIS RECALL. SAFETY RISK IF DROPS OF ENGINE OIL ARE DEPOSITED ON A HOT EXHAUST MANIFOLD, AN ENGINE COMPARTMENT FIRE COULD OCCUR.
NHTSA complaint 11064077TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN ENTERING AND STARTING THE VEHICLE, THE DRIVER SIDE AIR BAG INADVERTENTLY DEPLOYED. THERE WERE NO WARNING LIGHTS. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS THEN DRIVEN O THE CONTACT RESIDENCE. A DEALER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.
NHTSA complaint 11057414CAR BEEN HAVING COOLANT LEAKS, & ELECTRICAL PROBLEMS , WINDOWS STOP WORKING THEN START WORKING AGAIN , & OVERHEATING EVEN AFTER REPAIRS, CAR WON'T START NOW IT SHUT OFF WHILE IN MOTION
NHTSA complaint 11044403TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO OPERATE. THE CONTACT HEARD A BOMB NOISE COMING FROM THE ENGINE AND THE ENGINE COVER, FUEL CAP, AND THE INTAKE MANIFOLD DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 185,000.
NHTSA complaint 11022889ISSUES W/STARTING VEHICLE, DOESN'T TURN OVER, SINGLE CLICK. THIS STARTED 3 WKS AGO. SECURITY LIGHT CAME ON AND STAYED ON, WOULD NOT START..RESET OF DIAGNOSTICS, CAR WILL START A FEW TIMES THEN NOT START. REMOVE BATTERY CABLES ALSO FIXES THE PROBLEM BUT ONLY TEMPORARILY PURCHASED USED, REPLACED RECALLS: KEY KNOBS & VALVE COVER GASKET,
NHTSA complaint 10995003I BOUGHT BRAND NEW HANKOOK TIRES 3 YRS AGO,N ALREADY ALL 4 TIRES HAVE DRYROT I HAVE ONLY 9000 MILES ON THEM N SUPPOSE 2 BE GOOD 4 100,000 MILES DO I CONTACT THEM OR THE STORE I GOT THEM FROM N THEY FIT MY 95 CHEVY LUMINIA LS N I BOUGHT A CHEVY 2000 IMPALA LS N RIMS FROM LUMINIA FIT THE IMPALA LS SO WE SWITCHED THEM N NOW AFTER 3 YRS 2 ON THIS CAR R DRY ROTTED N ABS SYSTEM IS NEW N LIGHT WON'T GO OUT IS IT A SENSOR OR SOMETHING ELSE N TRAIN WHEN MOTOR GETS 2 140,THE TRAIN SHIFTS HARD IS THAT A SENSOR ALSO THY MRS. [XXX] N MY CAR IS IN THE WEB SITE CARFAX.COM I OWN THE VEHICLE THE DATE BELOW IS WHEN I NOTICED IT SO NOW I HAVE 2 TAKE 4 PICA OF ALL THE TIRES? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
NHTSA complaint 10993907TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE THE VEHICLE WAS STATIONARY, THE INTAKE MANIFOLD LEAKED FUEL AND RELEASED VAPORS. THE INTAKE MANIFOLD WAS REPLACED TWO YEARS PRIOR BY A CERTIFIED MECHANIC, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE INTAKE MANIFOLD WAS FRACTURED. IN ADDITION, THE INTAKE MANIFOLD EXPLODED AND CAUSED A FIRE. A POLICE REPORT WAS NOT FILED. THE CONTACT'S FAMILY EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE DEALER, WALTER'S CHEVROLET, WAS CONTACTED ABOUT THE FIRE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 123,000.
NHTSA complaint 10992447TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE THE VEHICLE WAS STATIONARY, THE INTAKE MANIFOLD LEAKED FUEL AND RELEASED VAPORS. THE CONTACT STATED THAT THE INTAKE MANIFOLD WAS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
NHTSA complaint 10992445CAR JUST STOPPED STARTING BUT THE BATTERY IS GOOD. WHEN I STICK KEY IN IGNITION NOT SAYING NOTHING.
NHTSA complaint 10991099Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.