2019 Chevrolet Impala

28 complaints on file, page 1 of 2.

1. Filed Jun 30, 2026Failure Jun 1, 2026Norcross, GAUnknown or other

   2 of 3 Chevy Impala ac compressor has gone out. Auto part supplier confirmed I need the Design 2 compressor connector tab on the right. So far no supplier has it available. Compressor needs to be recalled

   NHTSA complaint 11747466
2. Filed Jun 30, 2026Failure Jun 1, 2026Peachtree corner, GAAir bags

   No one sits in the passenger seat 99% of the time. The passenger airbag warning light is illuminated, and I am uncertain about its proper deployment in a critical situation. The issue remains unverified by a dealership or any other individual. The component has not been subject to any inspection. I do not recall the specific warning message displayed on the dashboard.

   NHTSA complaint 11747462
3. Filed Feb 6, 2026Failure Feb 6, 2026Bloomington, MNAir bags, Seats

   Airbags turn off when passenger is seated due to an issue with the sensor in the seat that rubs against the seat frame.

   NHTSA complaint 11716218
4. Filed Jan 31, 2026Failure Jan 22, 2026Newburg, MOPower train

   Transmission torque converter shuddered and did not stop after service. Had to replace entire transmission for $5870.68 repair bill.

   NHTSA complaint 11714661
5. Filed Jan 21, 2026Failure Dec 10, 2025Saint Louis, MOFuel/propulsion system, Power train, Service brakes

   Jerking while picking up speed, key fob keep saying not detected, Radio feature work but stuck to basic screen I guess electrical problem Brakes is very rough not sure

   NHTSA complaint 11712578
6. Filed Aug 4, 2025Failure Aug 4, 2025Black Lick, PABlind spot detection, Unknown or other

   Blind spot detector is causing the driver interface to display false alarms

   NHTSA complaint 11678231
7. Filed Jun 6, 2025Failure Aug 12, 2024Vernon Rockville, CTSteering

   Last summer I was experiencing intermittent issues where the vehicle seemed to have a mind of its own while I was cruising. The steering wheel would randomly lock up as if it was forcing me to go straight on a curved road for example. It would happen a couple of more times until one day I was trying to go home from work and I saw a message indicating something along the lines of “Service: Power steering” followed by the same symptoms. I was able to temporarily remedy this by power cycling the vehicle for a couple of days until it went out completely, uttering me unable to effectively control the steering. I brought it to 2 difference dealerships and they charged me several diagnostic fees to assess that I needed a replacement power steering rack as the one in my vehicle had inexplicably short circuited. 5000 dollars later I managed to get it replaced but I notice similar issues for other vehicles by the same manufacturer within a similar span of model years being recognized in a recall for the exact same issues I was experiencing. Ive already attempted to reach out to General Motors and was given no suitable response to my claims.

   NHTSA complaint 11665228
8. Filed Nov 4, 2024Failure Oct 21, 2024Atlanta, GASuspension

   While driving, the back of the car near the tire makes a clinking noise.

   NHTSA complaint 11623529
9. Filed Nov 4, 2024Failure Nov 4, 2024Atlanta, GAUnknown or other

   My car does not alert me of no or low coolant. Nor does the symbol comes on, on the dash.

   NHTSA complaint 11623526
10. Filed Oct 13, 2024Failure Jun 15, 2022Brooklyn, IAEngine, Suspension, Unknown or other

    Several different instances I've had my parking brake release as soon as I go to move after being parked for a long period of time. (I never set my parking brake to begin with so I don't understand why it keeps telling me it's released) Once it tells me it's been released, it's followed by a rough jersey of the car and then I'm able to move. Ever since I bought the car, there was a small shake. The dealer had to cover the front strut assemblies that were going out at the time of purchase; but since then the shake is unbelievable. I've put tires on, checked all parts of the chassis, and don't see any visible defects that would cause the shake. They have no answers or ideas of how to fix it for me. The faux metal ring around the cupholders on the center console has been cracking since the date of purchase and it finally caught on a cup and broke and has cut myself and my child several times. I had to end up ripping the trim off just to be able to use the cupholders. Lastly, the car seems like it's not gaining enough power sometimes. I keep up on services and general maintenance, and nothing seems to help. It sounds like the exhaust is leaking, and again, there are no visible defects when looking under the car.

    NHTSA complaint 11619533
11. Filed Oct 10, 2024Failure Sep 1, 2024104,170 milesHemet, CAPower train

    The contact owns a 2019 Chevrolet Impala. The contact stated that after parking the vehicle, the message “Shift to Park” was displayed; however, the transmission was already shifted to park(P). The vehicle was unable to turn off. The contact disconnected the battery to turn off the vehicle and reconnected the battery to restart the vehicle. The failure occurred several times. The vehicle was taken to the dealer, and the contact was referred to the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 104,170.

    NHTSA complaint 11619145
12. Filed Nov 29, 2023Failure Sep 28, 2023Temple, TXUnknown or other

    The compressor is not on the recall list but for a 2019 to have it failed requiring a new one not even close to the expected 10-12 year mark. This car part can lead to other safety concerns so I believe needs review for a potential recall.

    NHTSA complaint 11557381
13. Filed Aug 31, 2023Failure Jun 8, 2023129,000 milesRochester, NYElectrical system, Service brakes, Suspension

    The contact owns a 2019 Chevrolet Impala. The contact stated while turning left, the vehicle skidded before completing the turn. The contact also stated that there was a hole in the muffler. Additionally, the sway bar was fractured on the driver’s side. The bushing, actuator brake, and rotors were inoperable. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, but the vehicle was not repaired. The manufacturer was contacted, and the contact was informed that the vehicle was not under warranty. The failure mileage was approximately 129,000. The VIN was not available.

    NHTSA complaint 11541901
14. Filed Jun 10, 2023Failure Jun 1, 2023Antioch, CAElectrical system, Blind spot detection

    Passenger side Blind Spot monitoring light consistently stays on even when no cars are next to me. Dangerous specially on the freeway. Took it to dealership said it wasnt covered. Notice the samething happening to alot of the Impala online. Please help.

    NHTSA complaint 11526337
15. Filed Jul 26, 2021Failure Jul 26, 2021Baltimore, MDPower train

    It started raining and then I received a check engine light and reduced engine power light. I was unable to accelerate over 35 mph.

    NHTSA complaint 11426568
16. Filed Jan 27, 2021Failure Nov 5, 202040,000 milesJamaica, NYAir bagsCrash

    I WAS ON GARDEN STATE PARKWAY AND HIT A DEER , ALL THE SMOKE CAME OUT BUT MY AIR BAGS DIDN'T DEPLOY AND MY CAR WAS TOTALLED. I'M GETTING NO RESPONSE FROM DEALER OR ANYBODY.

    NHTSA complaint 11390118
17. Filed Jan 7, 2021Failure Jan 6, 202185,000 milesHobbs, NMElectrical system, Fuel/propulsion system, Service brakesCrash1 injured

    CHECK ENGINE LIGHT RECENTLY CAME ON, CAR COMPLETELY LOST POWER AND TURNED OFF DURING AS I TURNED RIGHT AT A LIGHT, HAD ONSTAR RUN DIAGNOSTICS, CODE INVOLVED THE EMISSIONS SYSTEM, WAS ADVISED TO FILL UP WITH HIGH QUALITY FUEL, AND DRIVE WITH THE GAS CAP OFF TO CORRECT IT. I WAS TRAVELING ON A FAMILIAR HIGHWAY AT NIGHT, CRUISE CONTROL SET AT 60 MPH, FURTHER DOWN THE HIGHWAY I SEE DEER RUNNING ACROSS THE HIGHWAY, THEY ARE COMMON IN THIS AREA, I TAPPED MY BRAKES TO SLOW DOWN FOR THEM TO CROSS AND IMMEDIATELY THE CHECK ENGINE, ANTILOCK BRAKES, POWER STEERING, STABILITY TRACK AND BATTERY SAVER INDICATORS ILLUMINATED ON THE DASH AND THE CAR WOULDN'T BRAKE AS IT SHOULD RESULTING IN AN ACCIDENT THAT I HAD MORE THAN ENOUGH TIME TO PREVENT AND COULD HAVE EASILY AVOIDED IF THE BRAKES WOULD HAVE PERFORMED NORMALLY. MAINTAINING MY VEHICLE AND KEEPING UP WITH ITS MAINTENANCE IS OF HIGH IMPORTANCE BECAUSE NOT DOING SO CAN RESULT IN SAFETY ISSUES,I TRAVEL A LOT AND IF I HAD BEEN INFORMED OF THE BRAKE RECALL OR NOTIFIED OF POSSIBLE OTHER RECALLS I WOULD HAVE FOLLOWED UP AND ALLOWED GM TO FIX IT!

    NHTSA complaint 11387008
18. Filed Dec 31, 2020Failure Dec 31, 20209,988 milesColonie, NYElectrical system

    MY 2019 IMPALA IS EQUIPPED WITH HEATED STEERING WHEEL, IN THE PAST WEEK IT STOPPED WORKING, ONLY TO DISCOVER IT HAD A BLOWN FUSE. I CHANGED THE FUSE ONLY TO HAVE IT BLOWN A SECOND TIME. AT THIS POINT I REALIZED SOMETHING MORE INVOLVED WAS WRONG, TOOK CAR TO DEALER TO HAVE CHECKED & REPAIRED. THEY REPAIRED/ REPLACED STEERING WHEEL HEATER MODULE & FUSE. WAS WORKING DAY I PICKED UP, THE FOLLOWING DAY WAS GOING OUT AN PROCEEDED TO GET COMFORTABLE IN CAR AN TO MY DISAPPOINTMENT HEATED WHEEL AGAIN WAS NOT WORKING , CHECKED AN FOUND FUSE WAS BLOWN YET AGAIN . WILL AGAIN CHECK WITH ADVISOR AN SCHEDULE ANOTHER APPOINTMENT ASAP TO HAVE PROBLEM LOOKED INTO FURTHER & CORRECTED. AS OF NOW THERE ARE NO OTHER ISSUES & CAR IS DRIVABLE.

    NHTSA complaint 11385794
19. Filed Dec 26, 2020Failure Dec 26, 20209,000 milesColonie, NYElectrical system

    MY CAR IS EQUIPPED W/A HEATED STEERING WHEEL. ATTEMPTED TO TURN ON ONE COLD MORNING ONLY TO DISCOVER IT WAS NOT WORKING. CHECKED THE MANUAL TO LOCATE FUSE BOX FOUND FUSE WAS BLOWN, REPLACED FUSE STARTED CAR UP TO CHECK HEATED STEERING WHEEL & NOTHING. AGAIN CHECKED FUSE...BLOWN AGAIN. NOW CONCERNED OF A POSSIBLE ELECTORAL PROBLEM. CONTACTED LOCAL DEALER AN SCHEDULED AN APPOINTMENT TO HAVE CHECKED OUT FURTHERED. NO OTHER ISSUES AT THIS TIME.

    NHTSA complaint 11385049
20. Filed Nov 14, 2020Failure Nov 4, 202042,000 milesHyattsville, MDExterior lighting

    2019 IMPALA PREMIER AND THE PASSENGER HEADLIGHT IS FULL OF CONDENSATION. ITS HAS NOT DRIED IN THE SUN OR DRIVING WITH HEADLIGHTS ON. IM TOLD THE ENTIRE HEADLIGHT HOUSING WILL NEED TO BE REPLACED AT A COST OF $800. ITS CAUSING THAT LIGHT NOT TO ILLUMINATE AS BRIGHT AS THE DRIVER SIDE.

    NHTSA complaint 11374700