Model year

2016 Chevrolet LOW CAB Forward 3500

Other, gasoline, 4x2, built in United States. Owner complaints on file from Aug 16, 2018 to Jul 30, 2021.

Recall campaigns covering this model year294k vehicles or units across those campaigns
Owner complaints22.0 times the median 2016 other
Severity index50.02016 others average 9.6
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2016 Chevrolet LOW CAB Forward 3500 peaked in 2018, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.7512018120192020202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

50% of complaints about the 2016 Chevrolet LOW CAB Forward 3500 name fuel system

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Fuel system
1
Brakes
1
Structure
1
Speed control
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

2 recall campaigns cover the 2016 Chevrolet LOW CAB Forward 3500

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2016 Chevrolet LOW CAB Forward 3500
CampaignFiledSubjectComponentVehiclesRemedy
17V-726Nov 14, 2017These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the…Equipment69,138Part replacement
16V-797Nov 2, 2016Affected vehicles have a throttle pedal that may get stuck under the steel stopper bolt, causing the pedal to remain in the full throttle positionSpeed control25,018Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2016 Chevrolet LOW CAB Forward 3500

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

2 complaints on file, page 1 of 1.

  1. Filed Jul 30, 2021Failure Jul 29, 2021Sugarland, TXFuel/propulsion system

    We received recalls from GM and we have fuel spewing out of the tank. The vehicle is at the dealer and it is costing us to be without the vehicle as this is a commercial truck and the dealer refusing to take care of the recall. I have videos that I am retaining and cannot upload.

    NHTSA complaint 11427122
  2. Filed Aug 16, 2018Failure May 24, 20183,000 milesFranklin, NCService brakes, Body, Vehicle speed controlCrash

    EXPERIENCED DRIVER ATTEMPTED TO MOVE TRUCK SLOWLY. TRUCK ACCELERATED AND WHILE ATTEMPTING TO BRAKE, DRIVER COULD NOT DO SO. THIS TRANSPIRED FROM A PARKED POSITION AND ATTEMPTING TO GO FORWARD APPROX. A FOOT. SPEED HAD SUCH A VELOCITY THAT DRIVER HIT HIS HEAD ON ROOF OF TRUCK. THE TRUCK ACCELERATOR WAS STUCK AND THE TRUCK WENT OVER A LOW BEARING WALL. TRUCK WAS PARKED IN A DRIVEWAY. COMPLAINT WAS FILED WITH GM IN MAY 2018 WITH NO FURTHER CONTACT FROM GM AFTER INVESTIGATION HAS BEEN CONCLUDED. THERE IS A RECALL ON THIS TRUCK 16V-797 THE STICKER ON TRUCK FOR VIN STATES NOV. 2018. GM HAS NOT RESPONDED SINCE THE INVESTIGATION. *DT UPDATED 11/02/18*JB

    NHTSA complaint 11120404
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

311 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • PIT5698F Sep 26, 2026 · Service Bulletin/Repair Instructions
    This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
  • PIP4902W Sep 4, 2026 · Service Bulletin/Repair Instructions
    This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
  • PIT5099J Jul 21, 2026 · Service Bulletin/Repair Instructions
    PI to help diagnose A/C concern
  • PIT3271Q Apr 1, 2026 · Service Bulletin/Repair Instructions
    This preliminary information communicates information about how to determine if a wheel and tires size change is available.
  • PIP6104 Mar 9, 2026 · Service Bulletin/Repair Instructions
    This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
  • PIP4902V Mar 9, 2026 · Service Bulletin/Repair Instructions
    This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
  • PIP4902U Jan 8, 2026 · Service Bulletin/Repair Instructions
    This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
  • PIT6463 Dec 2, 2025 · Service Bulletin/Repair Instructions
    This PI communicates information that a dealer may need to select the correct J2534 Device "Bosch - MDI 2" to communicate with the vehicle
  • 25-NA-156 Jun 7, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information on Tire Sidewall Irregularities.
  • 00-06-01-026R Jun 5, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
  • PIT6453 Nov 20, 2025 · Service Bulletin/Repair Instructions
    This PI communicates information on the change of Diagnostic and Scan Tool availability from SI/TLC to Isuzu IDSS.
  • PIT5214G Nov 20, 2025 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of Genera…
  • 23-NA-153 May 15, 2025 · Service Bulletin/Repair Instructions
    The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
  • 13598 Sep 9, 2025 · Other
    New Vehicle Monitoring Programs Section in IVH
  • PIP4902T Aug 14, 2025 · Service Bulletin/Repair Instructions
    This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
  • PIC5650M Aug 7, 2025 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B306…
  • 15-NA-010 May 7, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states.
  • 20-NA-051 Apr 30, 2025 · Service Bulletin/Repair Instructions
    This informational bulletin provides information on the Low Cab Forward trucks and the Alpine Radio Exchange Program.
  • 16-NA-331 Apr 30, 2025 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides the information on General Motors Tire Warranty Policies and Procedures for Low Cab Forward Medium Duty Trucks (US Medium Duty Dealers Only).
  • PIP4902S Jun 9, 2025 · Service Bulletin/Repair Instructions
    This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
  • PIT5074R May 30, 2025 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
  • PIT5074R May 30, 2025 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
  • PIT5074R May 30, 2025 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
  • 07-00-89-037W Apr 8, 2025 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
  • 25-NA-052 Mar 25, 2025 · Service Bulletin/Repair Instructions
    This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system.
  • 13-08-116-001K Mar 31, 2025 · Service Bulletin/Repair Instructions
    The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
  • 25-NA-065 Mar 21, 2025 · Service Bulletin/Repair Instructions
    This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
  • 15-06-03-001F Mar 12, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
  • 25-NA-052 Mar 4, 2025 · Service Bulletin/Repair Instructions
    This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system.
  • 17-NA-073 Mar 5, 2025 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
  • 11-00-89-005Y Feb 22, 2025 · Service Bulletin/Repair Instructions
    This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
  • 05-08-51-001L Feb 20, 2025 · Service Bulletin/Repair Instructions
    This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
  • 17-NA-050 Feb 19, 2025 · Service Bulletin/Repair Instructions
    This service bulletin explains how a health report is required when doing repairs on MD LCF vehicles.
  • 16-NA-109 Feb 18, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
  • 07-00-89-037V Feb 13, 2025 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
  • 22-NA-074 Jan 30, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
  • 21-NA-043 Jan 31, 2025 · Service Bulletin/Repair Instructions
    This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
  • 10-08-110-001L Jan 31, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information on proper use of floor mats.
  • 07-00-89-037U Jan 4, 2025 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
  • 20-NA-132 Jan 7, 2025 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
  • 03-06-01-023I Dec 18, 2024 · Service Bulletin/Repair Instructions
    This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
  • 18-NA-263 Dec 14, 2024 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).
  • 08-07-30-035I Nov 27, 2024 · Service Bulletin/Repair Instructions
    This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
  • 19-NA-219 Nov 22, 2024 · Service Bulletin/Repair Instructions
    This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
  • PIT5962B Dec 6, 2024 · Service Bulletin/Repair Instructions
    This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
  • 21-NA-043 Nov 5, 2024 · Service Bulletin/Repair Instructions
    This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
  • 16-NA-274 Nov 9, 2024 · Service Bulletin/Repair Instructions
    THis Informational bulletin provides important instructions for contacting the Fleet Action Center for repair authorization prior to replacement of certain parts.
  • 04-06-01-029K Oct 28, 2024 · Service Bulletin/Repair Instructions
    This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
  • PIT6261 Dec 4, 2024 · Service Bulletin/Repair Instructions
    This Preliminary information communicates to dealers GM is working on a solution for outdated Apps
  • 24-NA-040 Oct 11, 2024 · Service Bulletin/Repair Instructions
    This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
  • 10-00-89-009F Oct 9, 2024 · Service Bulletin/Repair Instructions
    This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
  • 03-06-01-023H Oct 7, 2024 · Service Bulletin/Repair Instructions
    This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
  • 23-NA-154 Oct 2, 2024 · Service Bulletin/Repair Instructions
    This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).
  • 07-00-89-037T Oct 2, 2024 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
  • 99-00-89-019Z Oct 3, 2024 · Service Bulletin/Repair Instructions
    This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
  • 20-NA-132 Oct 3, 2024 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
  • 23-NA-219 Sep 21, 2024 · Service Bulletin/Repair Instructions
    This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
  • 04-06-04-051J Sep 27, 2024 · Service Bulletin/Repair Instructions
    This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
  • 04-06-04-051J Sep 27, 2024 · Service Bulletin/Repair Instructions
    This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
  • 18-NA-146 Sep 14, 2024 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
Source: NHTSA manufacturer communications files.