Model year

2019 Chevrolet Spark

Hatchback, gasoline, built in South Korea. Owner complaints on file from Oct 4, 2019 to Jun 11, 2026.

Recall campaigns covering this model year112 vehicles or units across those campaigns
Owner complaints14Close to the median 2019 hatchback
Severity index28.62019 hatchbacks average 5.6
First 24 months4Complaints in its first two years
Complaints over time

Complaints about the 2019 Chevrolet Spark peaked in 2020, with 3 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

0123201920203202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

50% of complaints about the 2019 Chevrolet Spark name airbags

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Airbags
7
Powertrain
2
Brakes
2
Tires
2
Electrical system
1
Engine and cooling
1
Driver assistance
1
Seat belts
1
Structure
1
Speed control
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

One recall campaign covers the 2019 Chevrolet Spark

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2019 Chevrolet Spark
CampaignFiledSubjectComponentVehiclesRemedy
18V-774Nov 1, 2018Sensing Diagnostic Module (SDM) on these vehicle may not have been turned off of "manufacturing mode," preventing the air bags from deploying in…Airbags12Software update
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2019 Chevrolet Spark

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

14 complaints on file, page 1 of 1.

  1. Filed Jun 11, 2026Failure Jun 10, 2026Fayetteville, NCTires

    LandGolden LG17 185/55R15 82V All Season Radial Tires purchased from Amazon (seller: Priority Tire) and professionally installed. Tires have been balanced and rotated approximately every 5000 miles. Less than 30,000 miles and tires are already at 3/32" tread due to manufacturing defect, per multiple tire stores. Older tires on same car (different brand tires) have worn down significantly less than these LandGolden tires. The advertised tread life for these tires are 65,000 miles.

    NHTSA complaint 11743505
  2. Filed Jun 11, 2026Failure Jun 19, 2025Fayetteville, NCTires

    LandGolden LG17 185/55R15 82V All Season Radial Tires were purchased from Amazon (seller: Priority Tire) and professionally installed. Tires have been balanced and rotated approximately every 5000 miles. Less than 30,000 miles and tires are already at 3/32" tread due to manufacturing defect. Older tires on same car (different brand tires) have worn down significantly less than these LandGolden tires. The advertised tread life for these tires are 65,000 miles.

    NHTSA complaint 11743500
  3. Filed Apr 28, 2025Failure Mar 28, 2025130,000 milesLexington, NCAir bagsCrash1 injured

    The contact owned a 2019 Chevrolet Spark. The contact stated that while driving at approximately 50 MPH, the contact had lost consciousness. The contact stated that an emergency services vehicle was behind her and had observed her go through an intersection, crash through and guardrail, and roll down an embankment. The contact was removed from the vehicle, still unconscious, and transported to the hospital by ambulance. The contact stated that she had bruising on her sternum, ribs, and arms. The contact stated she was not advised about why she had lost consciousness. The contact stated that the vehicle had been towed to an impound lot and her insurance provider had written the vehicle off as a total loss. The contact had been advised by a police officer that her driver's side air bags had not deployed. The contact was not sure that a police report had been issued. The manufacturer was not informed of the failure. The failure mileage was approximately 130,000.

    NHTSA complaint 11657335
  4. Filed Feb 5, 2025Failure Jan 8, 2025Chillicothe, OHUnknown or other

    Car is hesitating alot from a stop and has locked up. Engine light came on. Had it diagnosed and the codes came up Transmission control module (Tcm). Cant find the part and the ine i did find was 800. It's only 6 years old and should not have Transmission problems and be locking up on me.

    NHTSA complaint 11640960
  5. Filed Sep 20, 2024Failure Sep 20, 2024Liberty, MOPower train

    I have a 2019 Chevy Spark after doing research it appears that the Spark has a high transmission failure

    NHTSA complaint 11615655
  6. Filed Jun 21, 2023Failure Jun 16, 2023louisville, KYAir bags, Automatic emergency braking, Seat belts

    Friday morning, on June 16th I went out to start my car and I noticed an I code 95 on my dashboard. It also showed my ABS light, traction light, and airbag/seatbelt light. When I researched the I code 95 it said that my car had been in an accident and the airbag and seatbelt needs to be replaced. When I came home the previous night on June 15th there were no lights showing on my dashboard and I hadn't been in an accident. I also had pulled into my designated parking spot with my front tires facing the curb. When I checked my car I noticed no dents or scratches on my car. I then went to Bob Hook Chevrolet which is the dealership where I purchased my car, and they ran a quick diagnostic with one of those sensors that you plug into your car. Upon review, the technician said there was probably an error in the sensor, and that the results showed that my passenger side sensor was malfunctioning for the airbag and the sensor on the right front bumper was causing my ABS and traction light to come on. The technician tried to reset the lights but they immediately came back on. He said he wasn't sure why the lights came back on considering that I hadn't been in an accident. This jeopardizes my safety and my passenger's safety. If I did get in a car accident my passenger would be unprotected because the airbag doesn't work. I would also be unprotected if my wheel decide to lock up during an accident. This could cause me to skid off the road. Also, it is summertime so it rains at least once every two weeks. My car is already small so I have less friction and gravity to help keep all fours wheel grounded. Anytime it rains I'm scared that my car may start to skid because the traction system isn't working. And again if the traction isn't working and I do start to skid my ABS cant help me because the sensor is malfunctioning. I get regular oil changes and do winter and summer maintenance inspections. They never noticed anything wrong with my car. There we no warning signs.

    NHTSA complaint 11528223
  7. Filed Nov 4, 2021Failure Nov 4, 2021Terlton, OKAir bagsCrash

    Collision to the front of car. It bent the frame but airbags still did not deploy.

    NHTSA complaint 11439420
  8. Filed Oct 20, 2021Failure Jul 20, 202115,000 milesnorth las vegas, NVAccelerator pedal

    The contact owns a 2019 Chevrolet Spark. The contact stated while depressing the accelerator pedal from a complete stop, the pedal was stuck to the floorboard causing the vehicle to accelerate uncontrollably. There was no warning light illuminated. The vehicle was taken to a local dealer but was not diagnosed. The manufacturer was informed of the failure and advised the contact to take the vehicle to an authorized dealer. The failure mileage was approximately 15,000. The VIN was unavailable.

    NHTSA complaint 11437526
  9. Filed Mar 6, 2021Failure Mar 5, 202146,935 milesGloversville, NYAir bags, Power train

    AIRBAG CODE (95) THE CAR JUST GOT OUT OF THE SHOP FROM A FAULTY TRANSMISSION AND A WARPED PISTON(#3) I HAD IT BACK FOR TWO WEEKS AND NOW THE AIRBAG CODE COMES ON. I DROVE ABOUT FIVE MINUTES AND THEN PARK THE CAR DOWN TO ONE THE CODE CAME ON. I CLEARED IT SHUT THE CAR OFF THEM STARTED IT CAME BACK

    NHTSA complaint 11399451
  10. Filed Sep 4, 2020Failure Sep 4, 202035,000 milesWindsor, COElectrical system

    THE ALARM GOES OFF FOR NO REASON WHEN PARKED AND NO ONE AROUND.

    NHTSA complaint 11353223
  11. Filed May 26, 2020Failure May 26, 2020Miami Springs, FLService brakes

    I BOUGHT THIS CAR A FEW AGO WITH ZERO MILES AND BRAND NEW. 4 MONTHS AFTER I BOUGHT THE CAR I STARTED TO EXPERIENCE PROBLEMS WITH THE BRAKES. VERY LOUD NOISE WHEN I BRAKE AND IT FEELS AS IF THE CAR IS NOT GOING TO STOP. I HAVE TAKEN THE CAR 3 TIMES TO THE DEALER AND AFTER I DRIVE IT FOR 2 TO 3 MONTHS, THE PROBLEM STARTS AGAIN. I ONLY DRIVEN THIS CAR 15000 MILES SO AS YOU CAN SEE IS NOT LIKE I DRIVE IT A LOT. I AM VERY CONCERNED FOR MY SAFETY AND THE DEALER DOESN'T SEEM TO CARE ABOUT MY SAFETY. MY PARTNER WHO HAPPENS TO BE A US RETIRED MARINE DOESN'T EVEN WANT TO GET IN THE CAR OF FEAR OF HAVING A DEADLY ACCIDENT. I ASK FOR YOUR HELP PLEASE. THE DEALER IS: BOMIN AUTOMOTIVE CC LLC- HOMESTEAD 1075 SE 6 AVE, HOMESTEAD, FL 33034 PHONE # 786-298-2688 I HAVE SPOKEN TO MANY INCLUDING SALES MANAGER [XXX]. MY NAME IS [XXX] AND MY CELL NUMBER IS [XXX] I AM ATTACHING THE LAST SERVICE WHERE IT SAYS THAT THEY KEPT THE CAR FOR ALMOST A WEEK BECAUSE THEY COULD NOT FIND THE PROBLEM. I ASK THAT IF THEY CAN NOT FIND THE PROBLEM, I AM GIVEN A NEW CAR OR MY MONEY BACK. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

    NHTSA complaint 11325997
  12. Filed Mar 7, 2020Failure Mar 5, 20204,900 milesNEW Port Richey, FLAir bagsCrash1 injured

    I HAD AN ACCIDENT ON 3/5/2020 IN MY 2019 CHEVY SPARK AND THE AIRBAGS DID NOT DEPLOY. FORTUNATELY I DID NOT SUFFER SERIOUS INJURY: BADLY BRUISED FOREARM AND ELBOW FROM HITTING THE STEERING WHEEL, WHIPLASH AND MUSCLE ACHES ON MY TOTAL RIGHT SIDE OF BODY AND BACK. I UNDERSTAND THERE IS A RECALL FOR THIS PROBLEM AND I HAVE NOT BEEN NOTIFIED TO COME IN FOR SERVICE AS OF TODAY.

    NHTSA complaint 11316718
  13. Filed Nov 16, 2019Failure Oct 26, 201917,500 milesPittsburg, CAAir bags, Engine, Service brakes

    GOT THE CAR IN JANUARY OF 2019. UNDER 18,000 MILES AND I WAS DRIVING ON THE HIGHWAY SAW SMOKE AND TOOK IT TO CHEVROLET THEY SAID THE BRAKES NEEDED TO BE REPAIRED WITH BOOSTERS AND OTHER PARTS

    NHTSA complaint 11280508
  14. Filed Oct 4, 2019Failure Oct 3, 2019Royse City, TXAir bags, BodyCrash1 injured

    THE VEHICLE WAS IN MOTION IN A SCHOOL ZONE OF 35 MPH ON A STREET. IT HAD A FRONT END IMPACT, WHICH IT REAR-ENDED THE CAR IN FRONT OF IT AND THE AIRBAGS DEPLOYED. THE AIRBAG BY THE FEET, DEPLOYED A PIECE OF METAL OR PLASTIC AND BLEW THROUGH THE CALF DOWN TO THE BONE. THE WOUND WAS 4-5 INCHES IN LENGTH AND REQUIRED 13 STITCHES. THERE WAS BARELY ANY DAMAGE TO THE CAR AND THERE SHOULD NOT HAVE BEEN A HOLE BLOWN THROUGH THE LEG. I THINK THESE AIRBAGS NEED TO BE RECALLED AS THEY ARE DANGEROUS AND CAN CAUSE SERIOUS INJURY.

    NHTSA complaint 11266080
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

576 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • PIT5698F Sep 26, 2026 · Service Bulletin/Repair Instructions
    This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
  • PIP4902W Sep 4, 2026 · Service Bulletin/Repair Instructions
    This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
  • PIT5099J Jul 21, 2026 · Service Bulletin/Repair Instructions
    PI to help diagnose A/C concern
  • PIT3271Q Apr 1, 2026 · Service Bulletin/Repair Instructions
    This preliminary information communicates information about how to determine if a wheel and tires size change is available.
  • PIP6104 Mar 9, 2026 · Service Bulletin/Repair Instructions
    This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
  • PIP4902V Mar 9, 2026 · Service Bulletin/Repair Instructions
    This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
  • PIT6425D Mar 2, 2026 · Service Bulletin/Repair Instructions
    This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss
  • PIT6425C Jan 16, 2026 · Service Bulletin/Repair Instructions
    This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
  • PIP4902U Jan 8, 2026 · Service Bulletin/Repair Instructions
    This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
  • 25-NA-156 Jun 7, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information on Tire Sidewall Irregularities.
  • 00-06-01-026R Jun 5, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
  • PIT5214G Nov 20, 2025 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of Genera…
  • 23-NA-153 May 15, 2025 · Service Bulletin/Repair Instructions
    The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
  • PIT6425B Oct 18, 2025 · Service Bulletin/Repair Instructions
    This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
  • PIT6425A Oct 17, 2025 · Service Bulletin/Repair Instructions
    This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
  • 13598 Sep 9, 2025 · Other
    New Vehicle Monitoring Programs Section in IVH
  • PIP4902T Aug 14, 2025 · Service Bulletin/Repair Instructions
    This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
  • PIC5650M Aug 7, 2025 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B306…
  • 15-NA-010 May 7, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states.
  • PIT6180A Jun 10, 2025 · Service Bulletin/Repair Instructions
    This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog.
  • PIP4902S Jun 9, 2025 · Service Bulletin/Repair Instructions
    This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
  • N252494770-01 Jun 20, 2025 · Service Campaign
    Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owne…
  • N252494770 Jun 17, 2025 · Service Campaign
    Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owne…
  • PI0281L Apr 17, 2025 · Service Bulletin/Repair Instructions
    This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
  • 25-NA-100 Apr 18, 2025 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides policy information on vehicles outside of a California Emissions State who move to and register their vehicle in a California Emission State may be entitled to the 7 year, 70,000-mile Emission Select State Comp…
  • PIT5074R May 30, 2025 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
  • PIT5074R May 30, 2025 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
  • PIT5074R May 30, 2025 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
  • 07-00-89-037W Apr 8, 2025 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
  • 25-NA-087 Apr 3, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
  • 25-NA-052 Mar 25, 2025 · Service Bulletin/Repair Instructions
    This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system.
  • 13-08-116-001K Mar 31, 2025 · Service Bulletin/Repair Instructions
    The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
  • 24-NA-098 Mar 21, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
  • 25-NA-065 Mar 21, 2025 · Service Bulletin/Repair Instructions
    This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
  • 15-06-03-001F Mar 12, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
  • 08-03-10-006I Mar 14, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
  • 25-NA-052 Mar 4, 2025 · Service Bulletin/Repair Instructions
    This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system.
  • 17-NA-073 Mar 5, 2025 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
  • 05-03-07-009L Feb 25, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.
  • 11-00-89-005Y Feb 22, 2025 · Service Bulletin/Repair Instructions
    This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
  • 05-08-51-001L Feb 20, 2025 · Service Bulletin/Repair Instructions
    This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
  • 16-NA-109 Feb 18, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
  • 07-00-89-037V Feb 13, 2025 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
  • PIP5358D Feb 20, 2025 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessm…
  • 22-NA-244 Jan 30, 2025 · Service Bulletin/Repair Instructions
    This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
  • 22-NA-074 Jan 30, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
  • 21-NA-043 Jan 31, 2025 · Service Bulletin/Repair Instructions
    This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
  • 21-NA-135 Jan 28, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
  • 10-08-110-001L Jan 31, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information on proper use of floor mats.
  • 01-08-42-001Q Jan 27, 2025 · Service Bulletin/Repair Instructions
    This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement Guidelines.
  • 09-06-04-026Z Jan 9, 2025 · Service Bulletin/Repair Instructions
    This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
  • 07-00-89-037U Jan 4, 2025 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
  • 20-NA-132 Jan 7, 2025 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
  • 18-NA-263 Dec 14, 2024 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).
  • 08-07-30-035I Nov 27, 2024 · Service Bulletin/Repair Instructions
    This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
  • 19-NA-219 Nov 22, 2024 · Service Bulletin/Repair Instructions
    This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
  • PIT5962B Dec 6, 2024 · Service Bulletin/Repair Instructions
    This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
  • PIT5074Q Dec 7, 2024 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probin…
  • 21-NA-043 Nov 5, 2024 · Service Bulletin/Repair Instructions
    This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
  • PIP6015 Oct 16, 2024 · Service Bulletin/Repair Instructions
    This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM technical assistance case using the dealer case management tool.
Source: NHTSA manufacturer communications files.