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Model year

2002 Chevrolet Tracker

SUV, gasoline, 4x2, built in Canada. Owner complaints on file from Dec 12, 2001 to Sep 26, 2024.

Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints591.8 times the median 2002 suv
Severity index18.62002 suvs average 10.9
First 24 months10Complaints in its first two years
Complaints over time

Complaints about the 2002 Chevrolet Tracker peaked in 2013, with 8 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

024682001200420072010201382016201920222026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

27% of complaints about the 2002 Chevrolet Tracker name suspension

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Suspension
16
Structure
14
Brakes
9
Engine and cooling
8
Airbags
7
Visibility and wipers
7
Electrical system
4
Powertrain
2
Steering
2
Tires
2
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2002 Chevrolet Tracker

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2002 Chevrolet Tracker

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

59 complaints on file, page 1 of 3.

  1. Filed Sep 26, 2024Failure Sep 25, 2024Nickelsville, VA, VAAir bags, Blind spot detection, Service brakesCrashFire2 injured

    The safety airbags exploded and burning my face and the passenger side passenger it was very hard and his arm and the of explosion of the airbags she was spraying and burning the face and was

    NHTSA complaint 11616661
  2. Filed Oct 26, 2020Failure Oct 23, 2020145,000 milesSAN Antonio, TXTires

    TL* THE CONTACT OWNS A 2002 CHEVROLET TRACKER EQUIPPED WITH FIRESTONE TIRES, TIRE LINE: AFFINITY TOURING, TIRE SIZE: 205/65/R15, DOT NUMBER: 2R9LDBF. THE CONTACT STATED WHILE DRIVING 75 MPH, SHE HEARD AN ABNORMAL NOISE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT PARKED ON THE SIDE OF THE ROAD AND INSPECTED THE TIRE BUT SAW NO DAMAGE. THE CONTACT CONTINUED DRIVING THE VEHICLE. THE VEHICLE WAS TAKEN TO A TIRE SHOP AND THE CONTACT WAS INFORMED THAT THE REAR TIRES WERE DAMAGED ON THE INSIDE SIDEWALL AND WAS NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE REAR TIRES WERE REPLACED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 145,000.

    NHTSA complaint 11366519
  3. Filed Mar 18, 2019Failure Mar 11, 2019137,570 milesLancaster, PAService brakes, Underbody shields

    TL* THE CONTACT OWNS A 2002 CHEVROLET TRACKER. THE CONTACT STATED THAT THE VEHICLE DID NOT STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FRONT END SWERVED AND THE CONTACT HAD TO APPLY EXTREME FORCE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED EXTENSIVE RUST ON THE FRAME AND THAT THE CROSS MEMBER WAS FRACTURED. THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE FAILURES. THE MANUFACTURER WAS NOTIFIED. THE DEALER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 134,000.

    NHTSA complaint 11189764
  4. Filed Dec 13, 2018Failure Dec 12, 201886,000 milesNorth Highlands, CAService brakes

    REAR BRAKES KEEP FAILING, THEY FAILED YESTERDAY FOR THE THIRD TIME IN ABOUT 8,000 MILES. THEY ALSO DISCONTINUED A PART FOR THE REAR BRAKES. CANNOT FIND THE PART ANYWHERE. WAS DRIVING AND HEARD A NOISE COMING FROM THE LEFT REAR, PULLED OVER AND IT WAS THE BRAKES. HAVE TO PUMP THE BRAKES TO STOP.

    NHTSA complaint 11161236
  5. Filed Apr 5, 2017Failure Apr 5, 2017150,000 milesLynchburg, VAAir bagsCrash2 injured

    AFTER A COLLISION WHERE MY TRACKER HIT ANOTHER VEHICLE AT AROUND 55 MPH ON A HIGHWAY, MY VEHICLE HIT DEAD ON TO THE SIDE OF ANOTHER (T-BONE) AND MY SENSOR SHOULD HAVE TRIGGERED MY AIRBAGS AND DID NOT.

    NHTSA complaint 10970730
  6. Filed Mar 8, 2017Failure Feb 17, 2017Toledo, OHSteering, Body, Suspension

    MY MOTHER AND I WAS DRIVING ON THE EXPRESSWAY AND IT SEEMED AS IF THE CAR JUST LUNGED FORWARD SHARPLY AND MADE US SWERVE A LITTLE. I PULLED OVER AND SEEN THAT THE CAR WAS SITTING "OFF" A LITTLE. WE TOWED IT HOME AND MY STEP DAD LOOKED AT IT AND SAID THE CAR HAD RUSTED THROUGH THE SUBFRAME. THE SUBSPENSION SUBFRAME CROSSMEMBER PART COULD OF KILLED US. SHE BOUGHT THIS CAR AT 29 MILES FROM DAVE WHITE CHEVEROLT IN 2001. NOTHING WAS SENT TO US FROM THE MANUFACTURE OR THE DEALERSHIP ABOUT THIS PART BEING A DANGEROUS PART. IT WAS TO BE REPLACED I HEARD IF THE CAR REACHED 150,000 MILES OR 10 PLUS YEARS. SHE HAD THIS CAR FOR BOTH AND WAS NOT NOTIFIED. THE DEALERSHIP WILL NOT REPLACE THE PART. WE HAD IT TOWED THIS WEEKEND AND THE DEALERSHIP WILL NOT REPLACE THE PART FOR FREE.

    NHTSA complaint 10959512
  7. Filed Aug 21, 2016Failure Oct 15, 200430,000 milesAlexandria, VAUnknown or other

    I'VE HAD TO REPLACE THE O2 SENSORS EVERY 2 YEARS AS THEY ARE DEFECTIVE. I HAVE OWNED THE VEHICLE SINCE 2004 (12 YEARS) SO I'VE REPLACE THE O2 SENSORS ( ALL 3) 6 TIMES. HAS THIS HAPPENED OR BEEN REPORTED BY ANY OTHER OWNERS?

    NHTSA complaint 10897458
  8. Filed May 11, 2015Failure May 11, 2015120,000 milesCarbondale, PASuspension

    FRONT SUSPENSION CROSSMEMBER FOR CHEVY TRACKERIS NOTHING BUT RUST. IT WON'T PASS INSPECTION AND THE GARAGE SAID THERE MUST HAVE NOT BEEN A COATING PUT ON IT FOR IT TO BE RUSTED THROUGH AND FALLING APART.

    NHTSA complaint 10715760
  9. Filed Oct 17, 2014Failure Aug 1, 2012102,000 milesRockland, MEService brakes, Underbody shields, SuspensionCrash

    MY CHEVY TRACKER HAS A BROKEN CROSSMEMBER/SUBFRAME/K-FRAME. FRONT SUSPENSION ARMS ARE MOUNTED TO THIS PIECE, IT IS THE MOST IMPORTANT MOUNTING POINT. IT COMPLETELY BROKE WHILE DRIVING, LUCKILY AT A VERY SLOW SPEED, NO MAJ. INJURY. GM KNOWS THE BAD PART WAS IN EVERY TRACKER/VITARA -THEY SAY IT WASN'T TREATED PROPERLY, HAD NO DRAIN HOLES. THERE IS A BULLETIN TO REPLACE THIS PART (#06186),10 YEARS OR 150K MILES -WHICH SPECIFIES THE REPAIR IS COVERED IF "DISPLAYS THE CONDITION OF" HAVING THE DEFECT WITHIN THAT PERIOD. FULLER GM DEALER AGREES "CLEARLY HAD THE PROBLEM WITHIN THE PERIOD BASED UPON CONDITION NOW". I'VE SUFFERED THE RUN-AROUND BETWEEN SR REP ON THE PHONE, AND THE LOCAL GM DEALER. ALL SAY "WOULD REPAIR IT IF THE OTHER WOULD". GM BY PHONE SAYS IT'S UP TO THE LOCAL, LOCAL SAYS GM HAS TO AUTHORIZE REPAIR. THEY ALL UNIV. AGREED WITH FACTS: HAD THE PROBLEM WITHIN THE BULLETIN'S DEFINITION, YET INSIST THERE'S NO WAY FOR THEM TO HELP, "THE PERIOD IS UP" -WHICH IS A CONTRADICTION! THIS IS AN EXTREMELY DANGEROUS FAILURE, FAR WORSE THAN THE IGNITION SWITCH RECALL. IN THOSE CASES, THE CAR CAN STILL FUNCTION WITH AN AWARE DRIVER. THE TRACKER FAILURE IS CATASTROPHIC. GM SAYS BULLETIN NOTICE MAILED OUT TOLD OWNERS TO CHECK FOR THE "SIGNS" EVERY YEAR, BUT ONLY SENT OUT ONE NOTICE -NOT TO THE NEXT OWNERS (MOST MANUFS SEND NOTICES FOR NEW OWNERS)! OWNER OF MY CAR WHO MAYBE SAW THE NOTICE DIED, SO WE HAD NO WARNING TO CHECK FOR "SIGNS". EVERY GM REP SAYS THAT'S THEIR "REGRETTABLE POLICY". GM AND LOCAL FULLER GM HAVE WASTED MANY HOURS/WEEKS OF TIME, DIRECTING RESPONSE. TO ALL OTHERS, SAYING WILL HELP AND CALL BACK, NOT ONE HAS. GM SAYS "THERE'S NO RECALL BECAUSE IT WASN'T A POPULAR VEHICLE"*! I OFFERED TO PAY FOR PART, OR WORK, MEET HALFWAY, THEY DID NOT EVEN CONSIDER. I WANT MINE REPAIRED +GM TO ADMIT RESPONSIBILITY. PLEASE HELP, THANKS! *ALL QUOTES ACTUALLY SAID BY GM. *TR

    NHTSA complaint 10648505
  10. Filed Jun 26, 2014Failure May 8, 2014144,000 milesFT. Madison, IAUnderbody shields, SuspensionCrash1 injured

    I WAS DRIVING ON A TWO-WAY RESIDENTIAL STREET, JUST PICKED UP OUR TWO YOUNGEST GRANDSON'S FROM SCHOOL, WHEN THE PASSENGER SIDE TIRE JAMMED, VERY UNEXPECTEDLY, UP IN THE AREA BETWEEN THE ENGINE AND FRAME OF THE TRACKER. THE TRACKER WENT MID AIR, AND THEN ROLLED. CONSUMER HANDWRITING IS ILLEGIBLE. .UPDATED 07/02/14 *BF

    NHTSA complaint 10607325
  11. Filed Mar 22, 2014Failure Mar 7, 2014110,000 milesWest Chester, OHService brakes, Hydraulic, Suspension

    PURCHASED A 2002 CHEVY TRACKER ON 4/30/2002. WE'VE HAD SOME MINOR AND SOME MAJOR REPAIRS MADE, IT'S NEVER BEEN IN ANY ACCIDENTS AND HAS BEEN UP-KEPT. COMING HOME FROM WORK MY HUSBAND NOTICED THE YEAR OLD BRAKES WERE NOT WORKING PROPERLY, WAS PULLING, AND STARTED VIBRATING AND SHAKING AT ABOUT 40 MPH. WE LATER NOTICED THE BACK BRAKE LINE WAS LEAKING. TWO WEEKS TO FIX BY OUR MECHANIC. ON THE TEST DRIVE NOTICED VIBRATION MUCH WORSE- VIOLENT-ABRUPT SHAKING! LATER OUR MECHANIC NOTICED THE FRONT SUSPENSION CROSS MEMBER IS ALMOST RUSTED OUT! IT HAS NOT BEEN REPAIRED YET. I AM GOING TO NOTIFY MANUFACTURER. APPROXIMATE MILEAGE WAS110,000. WERE NOTIFICATIONS SENT OUT? DON'T REMEMBER ONE- I'M PRETTY ADAMANT ABOUT SAFETY! ALWAYS LOVED THIS VEHICLE, NOW TONS OF JUNK MEDAL SITTING IN THE DRIVEWAY AND DOWN A VEHICLE! *TR

    NHTSA complaint 10574122
  12. Filed Dec 10, 2013Failure Dec 7, 2013205,000 milesMontreal, MHExterior lightingFire

    I LOST EVERYTHING. I WAS DRIVING ON HIGHWAY 20 IN LASALLE AND A OLD MAN IN A BMW WAS HIGH BEAMING ME, I SLOWED DOWN AND SWITCHED TO THE RIGE TRUCK LANE. HE SPED UP IN THE MIDDLE LANE AND GAVE ME A HAND SIGNAL TO PULL OVER. I EXITED OFF THE HIGHWAY AND PARKED THE TRUCK. I WENT IN THE BACK AND DIDN'T SEE ANYTHING BIZARRE, BUT STILL TRYING TO FIGURE OUT WHAT THE OLD MAN SAW. I WENT BACK IN THE TRUCK AND PUT IT IN REVERSE AND FELT THE TRUCK HESITATING WHILE BACKING UP, NOW I PUT IT IN DRIVE, SAMETHING TRUCK HESITATING. I TURNED THE TRUCK OFF AND OPENED THE HOOD AND ALL I SAW WERE FLAMES ALL OVER THE ENGINE, AIR INTAKE, AROUND THE BATTERY AND ESPECIALLY AROUND THE DIPSTICK FOR THE TRANSMISSION. WITHIN 15 MINUTES MY WHOLE TRUCK THAT I PUT 2 AND A HALF YEARS WORTH FIREMEN TOOK 25 MINUTES AT LEAST, WHILE THE COPS CAME IN 10 MIN. BY THE TIME THE COPS CAME THE TRUCK WAS ALREADY HALF BURNT. MY GIRLFRIEND WAS WITH ME GOING CRAZY. ITS GONE, ALL GONE. REBUILT THE TRANSMISSION, CHANGED RACK AND PINION, CHANGE EXHAUST LINE COMPLETE FROM FRONT FLEX PIPE RIGHT TO THE REAR TAIL PIPE, FRONT AND REAR SUSPENSION COMPLETELY CHANGED, BUILT IN AN IPHONE CHARGER AND THIS IS WHAT I GET, TO FIND OUT 2 WEEKS BEFORE CHRISTMAS THAT THIS TRUCK IS OVERLOADED WITH RECALLS DUE TO BAD GAS FILTER FITTING, AND SHORT CIRCUIT IN DRIVERSIDE DOOR. THANK U GM FOR WISHING ME A MERRY CHRISTMAS.................................. *TR

    NHTSA complaint 10555544
  13. Filed Nov 23, 2013Failure Oct 30, 201385,000 milesTorrington, CTUnderbody shields, Suspension

    I WAS DRIVING DOWN THE ROAD ALL OF A SUDDEN EVERY TIME I PRESSED THE BRAKES MY TRACKER VEERED TO THE RIGHT INTO THE OTHER LAND AND STARTED TO SHAKE TREMENDOUSLY. I COULD NOT DRIVE THE VEHICLE WITH OUT IT CONSTANTLY SHAKING. I HAD IT TOWED TO A MECHANIC WHO INFORMED ME THE VEHICLE SUSPENSION CROSS MEMBER BAR HAD ROTTED OUT AND WAS COMPLETELY FULL OF RUST. AFTER A FULL INSPECTION I WAS TOLD FROM THE MECHANIC THAT MY CAR IS MECHANICALLY SOUND AND THERE IS NO OTHER RUST ANYWHERE IN THE VEHICLE. THE MECHANIC TOLD ME ABOUT A RECALL WITH THIS PART. MY 2002 CHEVY TRACKER HAS JUST OVER 85000 MILES . I CONTACTED THE GM DEALERSHIP AND THEY SAID BECAUSE THE WARRANTY EXPIRED IN 2012 THERE WAS NOTHING I COULD DO EVEN THOUGH IT WAS WELL UNDER THE MILEAGE LIMITS. I RECENTLY INHERITED THIS VEHICLE FROM MY MOTHER IN-LAW WHO WAS VERY SICK WITH CANCER. SHE DID NOT DRIVE THE VEHICLE SINCE JANUARY OF 2012 DUE TO HER BEING EXTREMELY SICK. I HAVE ALL THE DOCUMENTS OF HER VEHICLE AND ALL HER PAPERWORK. SHE NEVER RECEIVED A RECALL FOR THIS PART. I DON'T WANT GM. TO FIX THIS SINCE I HAVE MY OWN MECHANIC BUT FEEL THEY SHOULD WARRANTY THE PART. WHEN I CONTACTED THEM THEY SAID THERE IS NO RECALL ON THE PART JUST A EXTENDED WARRANTY THEY WERE OFFERING. AFTER LOOKING AT YOUR WEBSITE I SEE THAT THERE MOST DEFIANTLY WAS A RECALL AND THIS VEHICLE NEVER GOT FIXED . I CANT SAY WHETHER THE RECALL LETTER GOT LOST IN THE MAIL OR WAS NEVER SENT. THEY SAID THE NATIONAL TRAFFIC SAFETY ADMINISTRATION DOES RECALL NOT THE DEALERSHIP AND THERE WAS NO RECALL THEY WERE JUST OFFERING AN EXTENDED WARRANTY. I JUST WANT CHEVROLET TO STEP UP TO THEIR END OF THE BARGAIN. THANK YOU *TR

    NHTSA complaint 10553516
  14. Filed Oct 30, 2013Failure Oct 27, 201388,000 milesBloomington, INBody

    TL* THE CONTACT OWNS A 2002 CHEVROLET TRACKER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE BEGAN TO VIBRATE VIOLENTLY. THE CONTACT LATER NOTICED THAT THE FRONT SUB FRAME BRACKET WAS FRACTURED DUE TO RUST CORROSION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

    NHTSA complaint 10550255
  15. Filed Oct 22, 2013Failure Oct 21, 201384,849 milesMechanicville, NYStructure, Suspension

    TL* THE CONTACT OWNS A 2002 CHEVROLET TRACKER. THE CONTACT STATED THAT WHILE HAVING ROUTINE MAINTENANCE PERFORMED, SHE WAS ADVISED THAT ALL OF THE CROSS MEMBERS WERE CORRODED. THE TECHNICIAN STATED THAT THE BUSHINGS, AND THE FRONT AND CENTER CROSS MEMBERS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, WHO STATED THAT THE STATUTE OF LIMITATIONS FOR THEIR VOLUNTARY PROGRAM MENTIONED IN NHTSA ACTION NUMBER: EA06018 (SUSPENSION) HAD PASSED AND THE VEHICLE WAS NO LONGER ELIGIBLE FOR REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 84,849. UPDATED 12/23/13*LJ

    NHTSA complaint 10548889
  16. Filed Jun 24, 2013Failure May 1, 2013104,000 milesMenominge, MISeat belts

    TL* THE CONTACT OWNS A 2002 CHEVROLET TRACKER. THE CONTACT STATED THAT THE DRIVERS SEAT BELT CLIP DID NOT RELEASE FROM HE BUCKLE. THE CONTACT WAS UNABLE TO USE THE DRIVERS SEATBELT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 104,000.

    NHTSA complaint 10521375
  17. Filed May 28, 2013Failure Jun 27, 2012112,000 milesSouth Londonderry, VTEngine, Underbody shields, Suspension

    I WAS DRIVING TO WORK ONE NIGHT WHEN MY RIGHT FRONT TIRE FELT LIKE ITS WAS GOING TO FALL OFF I SLOWED DOWN AND PULLED OFF ON THE SIDE OF THE ROAD COULD NOT FIND OUT WHY IT WAS DOING THIS WHEN THE TIRE WAS FINE. SO I DROVE VERY SLOWLY WITH MY CAUTION LIGHTS ON TO AND FROM WORK BECAUSE AS LONG AS YOU DID UNDER 40 IT DIDN'T FEEL LIKE THAT. THE NEXT DAY I HAD A MECHANIC TAKE A LOOK AT IT AND HE COULDN'T FIGURE OUT WHAT WAS WRONG WITH IT UNTIL HE DROVE THE CAR AND IT GOT UP TO ABOUT 50MPH THEN HE PULLED OVER AND FOUND THE PROBLEM WHICH WAS THAT THE CROSSMEMBER AND LCA ATTACHMENT BRACKET HAD RUSTED SO BAD IT BROKE FREE AND THERE WAS NOTHING HOLDING THE LOWER ARM AND TIRE IN PLACE THIS MADE ME UPSET BECAUSE I JUST HAD THE CAR INSPECTED FOUR MONTHS EARLIER.AND THEY DID NOT CATCH THIS, SO WE BROUGHT IT BACK TO THE MECHANIC THAT INSPECTED IT AND HE BOUGHT A NEW PART FOR IT AND IT WAS GOOD BUT IT WAS STARTING TO RUSTING OUT ON BOTTOM PART BELOW THE DOORS AND AROUND THE TIRES THEN JUST A WEEK OR SO AGO THE TIMING BELT BROKE AND THAT'S HOW I FOUND OUT ABOUT THIS RECALL AND I WANT TO KNOW WHY I WAS NOT INFORMED OF THIS AND AS OF DATE 5/28/13 I ONLY HAVE 137,003 MILEAGE ON MY TRACKER. *TR

    NHTSA complaint 10513739
  18. Filed Apr 8, 2013Failure Mar 29, 2013110,000 milesButler, PAFrame and members

    TL* THE CONTACT OWNS A 2002 CHEVROLET TRACKER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR AN INSPECTION, WHO NOTICED THAT THE FRONT CROSS MEMBER WAS COMPLETELY RUSTED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. ...UPDATED 05/29/13 *BF UPDATED 06/12/2013 *JS

    NHTSA complaint 10507471
  19. Filed Mar 14, 2013Failure Apr 1, 201279,325 milesManistique, MISuspension

    AFTER A YEAR OF REPAIRS INCLUDING MUFFLER SYSTEM, FRONT SWAY BAR, SHIFTER CABLE AND ALTERNATOR, I FINALLY GOT TO DRIVE MY CHEVY TRACKER AND NOTICED IMMEDIATELY A SHAKE (4/12) THAT NIGHT, THE OIL PAN DEVELOPED A LEAK. I FINALLY SAVED UP ENOUGH TO GET THAT FIXED IN 1/13, I STILL NOTICED A SHAKE, BUT NEEDED TO GET THE BRAKE LINES REPAIRED. I DID THAT AND STILL NOTICED THE SHAKE AND IT WAS GETTING WORSE. THOUGHT THE CALIPERS NEEDED TO BE BLED SO BROUGHT IT BACK TO THE SHOP. MY REPAIRMAN NOTICED THAT THE FRONT ARM SUSPENSION BRACKET WAS RUSTED THROUGH. DID A LITTLE INVESTIGATION ON LINE AND DISCOVERED THE SPECIAL WARRANTY FROM CHEVY REGARDING THIS PROBLEM AND MANY MANY COMPLAINTS FROM FELLOW CUSTOMERS. I CALLED CHEVY ON 3/14/13 AND WAS TOLD THAT MY VIN NUMBER DIDN'T MATCH THE RECALL. I CALLED MY LOCAL CHEVY DEALER AND WAS TOLD THAT THE VIN NUMBER DID MATCH THE RECALL, BUT I WAS LATE BECAUSE THE RECALL EXPIRED IN 2012. I JUST WANT TO KNOW WHY I WASN'T NOTIFIED AS THIS IS A VERY DANGEROUS SITUATION AND CHEVY WAS WELL AWARE. HAD I KNOWN, I WOULD HAVE TAKEN CARE OF IT RIGHT AWAY. *TR

    NHTSA complaint 10503004
  20. Filed Aug 10, 2011Failure Mar 10, 201164,000 milesHanover, MIFan/motor

    TL* THE CONTACT OWNS A 2002 CHEVROLET TRACKER. THE CONTACT STATED THAT THERE WERE NO SCREENS COVERING THE AIR CONDITIONING VENTS. AS A RESULT, A MOUSE ENTERED THE VENTS, CONTAMINATED THE AREA AND CAUSED THE BLOWER MOTOR TO BLOW OUT. THE AIR CONDITIONER STOPPED FUNCTIONING IN RESPONSE TO THE BLOW OUT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO RAN A DIAGNOSTIC TEST AND STATED THAT THE BLOWER MOTOR AND ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 64,000.

    NHTSA complaint 10418405
Source: NHTSA ODI complaints file.
Investigations

1 NHTSA investigation on file

  • EA06018 Engineering analysis, Suspension
    FRONT SUSPENSION CROSSMEMBER CORROSION
    Opened Oct 30, 2006, closed Dec 3, 2007
Source: NHTSA ODI investigations file.
Service bulletins

315 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • PIP5601C Jul 18, 2025 · Service Bulletin/Repair Instructions
    This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
  • PIP5358D Feb 20, 2025 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessm…
  • PIP4723J Oct 25, 2024 · Service Bulletin/Repair Instructions
    This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester  and Vehicle Data Rec…
  • PIT5099H Sep 12, 2024 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressu…
  • PIT5099H Sep 12, 2024 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressu…
  • General Communication Aug 26, 2024 · Service Campaign
    Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some …
  • 24-NA-141 Jul 24, 2024 · Service Bulletin/Repair Instructions
    GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more ca…
  • 16-NA-383 Jun 28, 2024 · Service Bulletin/Repair Instructions
    This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduc…
  • 18-NA-099 Jun 17, 2024 · Service Bulletin/Repair Instructions
    This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
  • 24-NA-098 Jun 6, 2024 · Service Bulletin/Repair Instructions
    This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
  • 10-08-45-001H Mar 28, 2024 · Service Bulletin/Repair Instructions
    This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
  • PIT5353 Nov 1, 2014 · Service Bulletin/Repair Instructions
    XM Audio Traffic And Travel Link Availability And Operation.
  • 16-NA-383 Mar 13, 2024 · Service Bulletin/Repair Instructions
    This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to red…
  • 22-NA-074 Feb 22, 2024 · Service Bulletin/Repair Instructions
    This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
  • PIP5601B Jan 12, 2024 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to e…
  • 18-NA-099 Jan 16, 2024 · Service Bulletin/Repair Instructions
    This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
  • PI1394B Jan 12, 2024 · Service Bulletin/Repair Instructions
    This PI bulletin advises the technician on the proper way to install the pistons in an engine.
  • 02-08-42-001J Jan 12, 2024 · Service Bulletin/Repair Instructions
    This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
  • Recalls Jun 30, 2014 · Service Bulletin/Repair Instructions
    Vehicle Recalls
  • PIT5099G Sep 26, 2023 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressu…
  • PIT4864F Mar 1, 2014 · Service Bulletin/Repair Instructions
    Information On Requests To Add OnStar Bluetooth Option.
  • 23-NA-219 Dec 12, 2023 · Service Bulletin/Repair Instructions
    This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
  • PIC5588B Jun 1, 2014 · Service Bulletin/Repair Instructions
    Programming And Activation Of Replacement OnStar Modules.
  • PIC5588A Oct 1, 2012 · Service Bulletin/Repair Instructions
    Programming And Activation Of Replacement OnStar Modules.
  • 130089009 Sep 1, 2013 · Service Bulletin/Repair Instructions
    Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules
  • PIT5264B Nov 1, 2014 · Service Bulletin/Repair Instructions
    Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
  • PIT5264 Mar 1, 2014 · Service Bulletin/Repair Instructions
    Canadian Customers Unable To Place Calls In The United States
  • 17-NA-170 Oct 6, 2023 · Service Bulletin/Repair Instructions
    This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
  • 10-00-89-006J Sep 26, 2023 · Service Bulletin/Repair Instructions
    This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
  • 23-NA-153 Sep 1, 2023 · Service Bulletin/Repair Instructions
    The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
  • PIP5628G Aug 10, 2023 · Service Bulletin/Repair Instructions
    This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
  • 18-NA-073 Aug 24, 2023 · Service Bulletin/Repair Instructions
    This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
  • PIP5358C Jul 18, 2023 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessm…
  • PIP5628F Apr 24, 2023 · Service Bulletin/Repair Instructions
    This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
  • 17-NA-170 Apr 27, 2023 · Service Bulletin/Repair Instructions
    This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
  • 19-NA-219 Mar 23, 2023 · Service Bulletin/Repair Instructions
    This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
  • 22-NA-009 Mar 17, 2023 · Service Bulletin/Repair Instructions
    This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
  • PIP5628E Feb 10, 2023 · Service Bulletin/Repair Instructions
    This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
  • 17-NA-073 Feb 21, 2023 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
  • 01-08-42-001O Feb 15, 2023 · Service Bulletin/Repair Instructions
    This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
  • PIP5540J Dec 15, 2022 · Service Bulletin/Repair Instructions
    This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of th…
  • 21-NA-124 Dec 14, 2022 · Service Bulletin/Repair Instructions
    This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
  • 22-NA-074 Nov 9, 2022 · Service Bulletin/Repair Instructions
    This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
  • 22-NA-205 Oct 19, 2022 · Service Bulletin/Repair Instructions
    This service bulletin provides information on Module Harvesting.
  • 10-00-89-006I Oct 7, 2022 · Service Bulletin/Repair Instructions
    This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
  • PIC5453D Sep 30, 2022 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider o…
  • PIP5640A Sep 1, 2022 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmi…
  • 22-NA-195 Sep 28, 2022 · Service Bulletin/Repair Instructions
    This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada.
  • 22-NA-009 Sep 14, 2022 · Service Bulletin/Repair Instructions
    This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
  • 22-NA-181 Sep 1, 2022 · Service Bulletin/Repair Instructions
    This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.
  • 20-NA-065 Aug 15, 2022 · Service Bulletin/Repair Instructions
    This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.
  • PIT5099F Jun 13, 2022 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressu…
  • 22-NA-009 Jun 15, 2022 · Service Bulletin/Repair Instructions
    This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
  • PIP5358B May 31, 2022 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessm…
  • 22NA009 Jan 11, 2022 · Service Bulletin/Repair Instructions
    This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
  • 22-NA-074 Mar 31, 2022 · Service Bulletin/Repair Instructions
    This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
  • 22-NA-009 Mar 22, 2022 · Service Bulletin/Repair Instructions
    This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
  • PIP4723F Jan 14, 2022 · Service Bulletin/Repair Instructions
    This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester  and Vehicle Data Rec…
  • PIP5628E Dec 14, 2021 · Service Bulletin/Repair Instructions
    This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
  • PIT3099U Aug 11, 2021 · Service Bulletin/Repair Instructions
    This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.  Technicians should refer to Service Information for information regarding most accessories.  Technicians may also contac…
Source: NHTSA manufacturer communications files.