SUV, gasoline, FWD/Front-Wheel Drive, built in United States. Owner complaints on file from Mar 12, 2019 to Sep 30, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 21V-246 | Apr 8, 2021 | Side curtain air bags may not be properly attached | Airbags | 108 | Part replacement |
| 20V-668 | Oct 29, 2020 | Start/stop accumulator endcap may have missing bolts | Powertrain | 194,105 | Part replacement |
| 18V-774 | Nov 1, 2018 | Sensing Diagnostic Module (SDM) on these vehicle may not have been turned off of "manufacturing mode," preventing the air bags from deploying in… | Airbags | 12 | Software update |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
407 complaints on file, page 1 of 21.
in 2019 GM put out a Bulletin No.: 19-NA-206 to fix an error message for shift in park which means the car thinks it is not in park when it really is. All covered under warranty. in 2022 I had this error message but only the harness was part of the technical bulletin. my extended warranty covered it for the harness. in 2024 GM revised the bulletin to include the shifter console. in 2026 I get the same error message and now GM won't cover the console included in the revised technical bulletin. they knew this was a bad part since they revised the bulletin to include the console. now I'm out of warranty and the GM Customer Assistance denied any responsibility of the incomplete bulletin fix in 2022. GM needs to issue a recall on this part that they know is defective and leave us stranded.
NHTSA complaint 11767983I have now had 3 transmissions and 3 torque converters put in my car and GM refuses to do anything to fix this issue.
NHTSA complaint 11767279The contact owned a 2019 Chevrolet Traverse. The contact stated that while driving 3 MPH, the brake pedal was depressed; however, the vehicle failed to stop as intended. The vehicle decelerated, and the vehicle was uncontrollable. The vehicle crashed into the brother's vehicle parked in the driveway and pushed the vehicle forward. The vehicle then crashed into a desk before stopping. The contact stated that the failure had occurred while parking the vehicle in the driveway at the brother’s residence. The contact and her husband were inside the vehicle at the time of the failure. The vehicle was towed to a local tow yard. The contact was taken to the local medical center. The contact sustained pain in the right knee. The vehicle was inspected by the insurance company and deemed a total loss. A Police report was filed. The failure mileage was approximately 60,324.
NHTSA complaint 11764051While parking the vehicle, after putting the transmission lever to park, and turning off the ignition, the doors unlocked and I started to exit, at that moment the vehicle started to roll backwards. I was able to avoid running over myself and got back into the driver's seat when I saw a "shift to park" message on the dashboard display. It took multiple cycles of restarting and stopping the engine and shifting to park to actually have the transmission shift to park. The problem continues and is becoming much more frequent and taking more attempts to actually put the car in park. This is obviously a safety issue, because drivers may exit their vehicles and may or may not realize that the ignition is on, that the battery can run down and strand them, possibly in a dangerous location, or the vehicle can move, injuring themselves or others. Also the door locks won't work. This is a well-known problem among multiple General Motors models. It is a systemic design flaw of the switch, not a random breakdown and not caused by abuse or misuse. Some vehicles have been recalled, some of the same model and year as mine. But, the recalls are specific according to VIN, and yet for some unknown reason, my specific VIN is not recalled. The problem is known and well documented. The solution is known. The safety problem is known, but apparently only if the VIN is in a certain range. All VINs matter. I will take my vehicle to an authorized dealer for repair. But there should be a recall and repair for all vehicles with this known (defective by design) switch. Also there should be full reimbursement to those who have already paid for repairs.
NHTSA complaint 11763492When driving at about 50 mph on a highway, there was a loud noise from the rear of the vehicle (something breaking) and the vehicle immediately veered into the oncoming lane (thankfully there was no traffic coming towards us, it is typically a busy road). While braking, I was able to steer it back towards the right, but soon after lost complete control of the vehicle and could not steer. The traverse went into a ditch and rolled with myself and two young passengers. Two vehicles that were behind us stopped to aid. The driver immediately behind me said there was nothing unusual (no smoke, sparks, etc) until we lost control. He checked the roadway where it happened and found a sheered off bolt. When we got the traverse to the wreckers, they lifted it up and within a minute or two found the location the bolt came from. It was the rear passenger side upper control arm knuckle bolt. I didn't see any recalls on something like this, but I do not believe something like this should have happened in a vehicle that has just 49,510 miles and barely any rust on it. I need answers. My family and friends could have been attending a funeral this week had circumstances been slightly different. I have the collision report number but not the actual police report on hand just yet.
NHTSA complaint 11760078When driving at about 50 mph on a highway, there was a loud noise from the rear of the vehicle (something breaking) and the vehicle immediately veered into the oncoming lane (thankfully there was no traffic coming towards us, it is typically a busy road). While braking, I was able to steer it back towards the right, but soon after lost complete control of the vehicle and could not steer. The traverse went into a ditch and rolled with myself and two young passengers. Two vehicles that were behind us stopped to aid. The driver immediately behind me said there was nothing unusual (no smoke, sparks, etc) until we lost control. He checked the roadway where it happened and found a sheered off bolt. When we got the traverse to the wreckers, they lifted it up and within a minute or two found the location the bolt came from. It was the rear passenger side upper control arm knuckle bolt. I didn't see any recalls on something like this, but I do not believe something like this should have happened in a vehicle that has just 49,510 miles and barely any rust on it. I need answers. My family and friends could have been attending a funeral this week had circumstances been slightly different. I can provide pictures, but the upload link would not work for photos even after converting to proper size and file type. I have the collision report number but not the actual report on hand just yet.
NHTSA complaint 11760075The exhaust clamp rusted and broke, causing a hole in the exhaust which set off the engine light and eventually poisoned my catalytic converter costing $4000 to replace. GM's extended warranty exception for the admitted defect is to replace the clamp and flex pipe only, about $100 worth but they refused to cover the peripheral damage caused by the faulty clamp.
NHTSA complaint 11757554My transmission is said to be failing. I plan to get it looked at again this week. Safety of me and my two children are at risk when driving. The car shakes and could lose control. An independent I tried reporting it to my insurance but they told me to go to a mechanic and they won’t do anything to help me. There are no warning signals or lights or anything. It just started shaking and it’s scary to drive. I was told by an independent mechanic that it is my transmission. There was a recall in 2020 for transmission and he thinks it was never fixed and that’s most likely the issue. I have not gotten it fixed yet. It’s sitting in my driveway because I’m scared to drive my kids in it and it’s too expensive. So we had to get a rental car.
NHTSA complaint 11752996My car WILL not register that it is in park even though the dash says it’s in P and my gear shift is pushed all the way up in the park gear. It has taken hours some days for it to finally acknowledge that it is indeed in the park gear. I do NOT have time for that! And if it gets to the point where I have a dead battery because I didn’t “shift to park”, Chevrolet WILL be paying for it. This is insane and apparently has been an ongoing issue for a decade! FIX IT!
NHTSA complaint 11752521The contact owns a 2019 Chevrolet Traverse. The contact stated that while driving at various speeds, the vehicle experienced hard shifting. No warning lights illuminated. The vehicle was towed to the dealer, where it was examined, and the contact was informed that the transmission or the transmission valve body had failed. The cause of the failure was not yet determined, and the vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in an extended warranty coverage related to the failure. The failure mileage was 140,000.
NHTSA complaint 11749502The car will be placed in park but keeps saying shift to park. Then I have to turn the car on and off clicking the shift button till it will finally shut off. One time it took ten minutes. This needs to be a recall!!! Specifically since it seems to be affecting many of the cars!!!
NHTSA complaint 11749378The contact owned a 2019 Chevrolet Traverse. The contact stated that the vehicle was taken to an independent mechanic for an inspection, where a leaking oil pan gasket was diagnosed. Although the vehicle had been taken to the dealer two months prior, the dealer did not find the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 74,000.
NHTSA complaint 11749148The shift to park sensor is broken. It will keep my vehicle on and beeping for hours saying “shift to park” although my vehicle is in park and shut off.
NHTSA complaint 11747465The contact owns a 2019 Chevrolet Traverse. The contact stated that while shifting into park(P), the “Shift to Park” warning light illuminated, even though the vehicle was already shifted to park(P). The contact stated that the gear selector was shifted back and forth several times before it was recognized that the vehicle was in park(P). During the failures, the warning light remained illuminated, causing the battery to drain and the following day the vehicle was unable to start. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.
NHTSA complaint 11746412I bought my traverse in 2024 it’s now two year later and my entire transmission needs replaced no longer shifting between 1000& 2000rpms this is a known issue with these vehicles and there hasn’t been a recall yet. Also the button in my shift knob tells me it is not in park (shift to park) even though it’s clearly in park. Along with the transmission issue the stabilitrack warning comes on every time the car comes out of auto shut off and jumps forward. How is this safe?
NHTSA complaint 11745627My 2019 Chevy Traverse prior to "The Storm" when I left work and approached my vehicle someone left a not in my windshield wipers stating that my horn was honking every 15 seconds it was a long shift so by the time I got to my vehicle my battery was dead. I got a jump from a co-worker allowed my alternator to charge my battery, and it was fine (so I thought). Then the day after "The Storm" happened, my Traverse went haywire displaying multiple signs of electronic failures while driving on a major highway: Service ESC, ABS disabled, Traction control disabled, Power steering disabled, Horn honked continuously, windows won't roll down, Key fob unresponsive, Manual lock/ unlock switch unresponsive, A/C on but doesn't blow cold, infotainment system on, Cluster Hazard light indicators on but lights aren't illuminated, Windshield Wipers on max speed unprompted while spraying continuously. I pulled over, placed the vehicle in "park", turned the vehicle off, safely exited to realize my vehicle was still running, got back into the vehicle where I was greeted by a prompt that said to place the vehicle in park to turn it off. I attempted to shift but it was immovable, called a tow truck. Every time after dealership visits/ repairs my vehicle shutoff while moving. It's been to the dealership 3 times (4 to include tomorrow) I've also connected an OBD2 Scanner to run a diagnostic after the last visit and these faults appeared almost instantly. Work done so far: x2 BCM replacements (w/ flashed software) x1 Battery replacement x1 Keyless Entry Module replacement x1 Driver door lock/unlock switch replacement x3-->4 tow trucks Over $3,000 in expenses
NHTSA complaint 11744076Exhaust bracket broke, created a hole in pipe, which then resulted in cracked catalytic converter. Dealership and GM denied repairs due to the hole being on the "wrong pipe" but the same bracket that is covered broke resulting in the consequential damage. Check engine light came on, loud exhaust noise. Threw codes P219A, P2097, P0171. Bulletin even outlines that broken bracket/hole can cause cracks in converter, still denied. This is a known issue with the welding on this pipe/bracket, why they didn't extend the coverage to BOTH pipes is beyond me.
NHTSA complaint 11743135The contact owns a 2019 Chevrolet Traverse. The contact stated that the "Shift to Park" message was displayed after shifting the vehicle into park(P). The bells and whistles failed to go off, and the vehicle made a continuous beeping sound. The failure required the contact to restart the vehicle 14 times. The contact was concerned that the battery would die. The vehicle was taken to the local dealer, where it was diagnosed that the "Shift to Park" light needed to be replaced. The vehicle was repaired. The manufacturer was contacted and offered cost assistance. A case was filed. The failure mileage was approximately 50,000.
NHTSA complaint 11742725When shifter is put in park, vehicle does not register it is in park. This could possibly cause the vehicle to unintentionally roll. The vehicle could also not shut down and full and displays message "shift to park". This began at around 70k miles. The problem has been noted and witnessed with mechanic.
NHTSA complaint 11741101Wiring harness keeps getting ate up due to soybean coated wiring manufacturing.
NHTSA complaint 11740732Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.