SUV, gasoline, FWD/Front-Wheel Drive, built in United States. Owner complaints on file from Jun 6, 2023 to Sep 20, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 23V-172 | Mar 16, 2023 | Transmission may have been built with an incorrect sun gear, which can result in the driver-side half-shaft disengaging from the transmission | Powertrain | 8,744 | Part replacement |
| 23V-042 | Feb 2, 2023 | Left-side half-shaft assemblies may be missing a retaining ring | Powertrain | 10 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
89 complaints on file, page 1 of 5.
Engine started consuming oil at around 25-30k miles. Now adding 3Q between the recommened oil change period. First realized this when driving on road trip and the engine oil low warning triggered. Driving at night on a interstate - had to pull off and find a safe place to check it. Could of been stranded with an engine failure in the middle of nowhere. Dealer confirms the issue, but GM says 1Q per 2000mi is "normal" in their world. Refuses to do anything when losing 1/2 your oil every oil change internal...
NHTSA complaint 117655992023 Chevy Traverse LT with 33, 884 miles on it. ABS, TC, Service ESC, Service 4WD, Reduced Steering Assist. OBD2 Codes: C0040, U0414, U0121 populated. There is a short in the Electronic Brake Control Monitor, a part that should last way more than 3 years and 33k miles. $1300 to remove and replace EBCM.
NHTSA complaint 11764409The contact owns a 2023 Chevrolet Traverse. The contact stated that while driving in the lower gears and attempting to accelerate, the rear wheels suddenly locked up. The check engine warning light was occasionally illuminated after the failure occurred. The vehicle was towed to a local independent mechanic to be diagnosed, and it was determined that the transmission needed to be replaced. The local dealer was contacted. The failure mileage was approximately 63,400.
NHTSA complaint 11761634What component or system failed or malfunctioned, and is it available for inspection upon request?Transmission How was your safety or the safety of others put at risk?Stumbles harshly when accelerating and deaccelerating Has the problem been reproduced or confirmed by a dealer or independent service center?Yes, Changed Transmission Fluid but still occurs Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?Yes, advised just needed transmmision fluid change anbd should clear up within 500 miles Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?N/A
NHTSA complaint 11761549I own a 2023 Chevrolet Traverse. While driving, the vehicle suddenly began jerking very hard during acceleration and shifting. The Check Engine Light illuminated, and the vehicle became unsafe to drive because the transmission was not operating normally. I was concerned that the vehicle could suddenly lose power or fail while driving in traffic, increasing the risk of a crash. I took the vehicle to a Chevrolet dealership for diagnosis. The dealer found the transmission fluid was burned and diagnosed transmission trouble codes P0797 and P0700, indicating an internal transmission problem. Transmission .PDF Before the failure, I experienced harsh shifting and jerking that became progressively worse until the warning light came on. The problem has been confirmed by a Chevrolet dealership. The failed transmission is available for inspection upon request. I am submitting this complaint because I believe this transmission failed prematurely at approximately 68,933 miles. I am concerned that other owners may experience the same failure, creating a serious safety risk if the transmission loses power or fails while the vehicle is in motion.
NHTSA complaint 11752765While driving on the highway all of a sudden the vehicle started to vibrate and smell like metal burning . Merged off the highway to find my brakes where super hot. Pulled over for a little bit and drove home very slowly . Mechanic said the pads were locked on the rotors and completely destroyed both pads and rotors. Will be taking vehicle to chevy dealer because I dont feel safe driving my family .
NHTSA complaint 11750730Vehicle is not detecting key fob. Main battery was changed now the vehicle is not detecting keys. both key fob batteries have been replaced as well as the main vehicle battery. This issue is the same issue that the Malibu is having .this is whats happening .Ignition & Starting (TSB 23-NA-163): Addresses conditions where the vehicle exhibits a "No Crank/No Start" or "No FOB Detected" message. Dealerships inspect and reprogram the Body Control Module (BCM).
NHTSA complaint 11750376Bad torque converter
NHTSA complaint 11749033I own a 2023 Chevrolet Traverse RS, VIN [XXX]. This vehicle has repeated safety-related failures involving the engine/cooling system, fuel-injector/misfire system, steering-assist warning system, and electronic parking brake system. The vehicle is currently at AutoNation Chevrolet West Austin, dropped off on XXX, and is available for inspection. Soon after delivery, the vehicle began losing coolant and overheating. This was not isolated. Before the engine was finally replaced, there were at least four documented coolant/overheating-related dealer visits or repair notes: XXX. The problem repeated again on XXX, becoming the fifth coolant/overheating-related visit and resulting in GM/dealer-authorized engine replacement after internal coolant-related findings. Dealer records show low/empty coolant reservoir, overheating, fan-running symptoms, almost one gallon of coolant added, no external leak found, coolant dye added, GM TAC involvement, and internal coolant findings. After engine replacement, the vehicle continued to fail. In February 2026, it displayed check-engine light and “Steering Assist Reduced / Power Steering Reduced.” The dealer confirmed misfire and replaced cylinder 1 fuel injector. In April/May 2026, the vehicle displayed a service parking brake warning; the dealer documented left rear parking brake actuator high current. Now, on XXX, the vehicle is again at the dealer for blinking check-engine light, and the dealer advised the code shows another engine misfire. My family’s safety is at risk. Repeated overheating, engine replacement, steering-assist warning, parking brake warning, and recurring misfire create unsafe drivability risk, especially on highways, merging, intersections, or long trips. I no longer feel safe operating this vehicle INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11748236I was driving down a neighborhood road and my car suddenly slammed to a stop, forcing my chest into the steering wheel and throwing my dog from the backseat into the back of the passenger seat. We had it towed to a local shop and they reported the solenoid inside the transmission has failed. This is a two year old vehicle with less than 100k miles on it. Luckily, I was in a neighborhood going less than 50 mph and did not have my children in the car with me. Other than some soreness, my dog and I are fine. This could have been a lot worse and caused more serious injuries. I would like this reviewed for a recall and contacted as to why there were no warnings from the vehicle prior to this failing. If I had been going any faster or driving on a busy road, this could have put the lives of my children at risk.
NHTSA complaint 11748139The contact owns a 2023 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, there was an abnormally loud sound coming from underneath the vehicle while depressing the accelerator pedal to accelerate. No warning light was illuminated. The vehicle was taken to a local independent mechanic, where it was diagnosed with a hole in the exhaust system causing the acceleration failure. The vehicle was repaired out of pocket. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to the waiting period suggested. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,000.
NHTSA complaint 11747387Infotainment system broke, black screen, no ability to use back up or other cameras, or see navigation etc.
NHTSA complaint 11747132The contact owns a 2023 Chevrolet Traverse. The contact stated that while driving up a ramp at an undisclosed speed, the exhaust system detached after scraping the underside of the vehicle. No warning lights were illuminated. A dealer was contacted, however the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 18,000.
NHTSA complaint 11746177To make a very long story short, I was having major software issues with my vehicle. I had the car "blackout" lights screens and everything turn off then when it powered on i would have service lights on for my brakes. I also had my reverse camera go out a few times and my lane assistant light on dash say its not working. All to find out i had a faulty rear control module. Upon replacement i learned this EXACT rear control module is the same one used in other GM vehicles noted in several recalls but the part itself has never been directly recalled. So now I have the same exact part in my vehicle again which is bound to fail again at some point. My vehicle is only 3 years old and has done this with children in the car. I let GM know numerous times and they said since the part is replaced its fine. But I know this exact part is not safe. If you look up the model number on the rear control module you will see how many times it is noted in service bulletins and is main contributor to these issues. Please recall the 2023 chevy traverse. I dont want this part just "updated" it needs redesigned.
NHTSA complaint 11744334Transmission system / engine system
NHTSA complaint 11742442The vehicle jerks/shifts harshly while decelerating and again when accelerating after slowing down. The issue feels similar to the previous transmission shudder concern that was repaired.
NHTSA complaint 11740524The internal structural frame or track assembly of the driver side passenger seat has suffered a mechanical failure, causing severe, high-frequency metal chattering while the vehicle is in motion. The failure persists even with a passenger buckled into the seat. Because the seat frame serves as the structural anchor for both the seatbelt restraint system and the side-impact airbags, an un-diagnosed internal fracture poses a direct risk to occupant safety in the even of a collision. Videos of the issue are available.
NHTSA complaint 11738974We experienced power steering failure. Our steering wheel control was taken over while backing out of our driveway and while driving on a highway. When this happens, you can’t turn the wheel. It becomes locked and then you become stuck. It is extremely unsafe and put our whole family at risk of getting in an accident. It is currently sitting at the dealership and has been there for weeks. We have documents confirming the problem. The dealer even had a problem pulling it into the garage for the diagnostics. We have been out of a car for weeks because the steering rack part is impossible to get and is in very high demand which leads us to believe we are not the only ones experiencing this. Again I stress, this was very scary for our family and it really puts people at risk. It is a new car and we should not have experienced this.
NHTSA complaint 11738153I HAVE A CONCERN ABOUTH THE TRANSMISSON I BROUGHT MY CAR TO THE SHOP AND THER E ARE ATLEAST 6 OTHERS WITH TRANSMISSON ISUSSES AND ONLY KELLY BLUE BOOK KIT STATES THAT THERE ARE 2 RECALL DEALING WITH THE SAME PROBLEM I AM HAVING.
NHTSA complaint 11738138The contact owns a 2023 Chevrolet Traverse. The contact stated while attempting to accelerate the vehicle experienced severe engine shuttering. The vehicle was taken to an independent mechanic who diagnosed that the torque converter needed to be replaced. The vehcle was not repaired. The manufacture was notified of the falure but no assistance was offered. The local dealer was not contacted. The failure mileage was 125,000.
NHTSA complaint 11737265Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.