SUV, gasoline, FWD/Front-Wheel Drive, built in United States. Owner complaints on file from Jan 4, 2025 to Sep 25, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
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The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
179 complaints on file, page 1 of 9.
Two issues have been occurring with my car amongst many others, but these are the most recent my vehicle has all seatbelt sensors go off despite no one else being in the vehicle, but me the driver my sensor does not go off. It will not stop beeping or screaming at me until I have to pull over turn off my car turn it back on and essentially reset the system. The other thing my car intermittently when I shifted into park at a full stop for example like in my driveway my foot is fully pressed on the brake, and my car will completely shut off and jerk the car forward and backwards when I shift into park, the engine shuts off but the car was never turned off just shifted in to park. and then resets my entire car all the electrical panels, the dashboard everything goes off-line, then comes back online and I get a message that says to reset driver window, lower window all the way down and raise it back up to which I later found that this meant the entire car program was just reset and started over… This is really frustrating and I fear of something like this happening while I’m actively driving It is not letting me upload the video
NHTSA complaint 11766996The contact owns a 2025 Chevrolet Traverse. The contact stated that while driving 40 MPH, the semi-truck in front of the vehicle started slowing down and the contact depressed the brake pedal and the brakes failed. When the brake pedal was first depressed the brake pedal was extremely firm. While forcefully depressing the brake pedal the brake pedal went to the floorboard and the braking distance became extended. The Brake Assist Failure, Warning Brake, Park, ABS, Starter Control, Crash, and ESC warning lights were illuminated. Additionally, the parking brake was inoperable, and the vehicle was coasted to a stop. The contact became aware that there was fluid leaking underneath the vehicle. A Police report was filed. The vehicle was towed to the dealer. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 21,589.
NHTSA complaint 11766766The contact owns a 2025 Chevrolet Traverse. While driving 5 MPH, the contact attempted to depress the brake pedal, but the vehicle failed to slow down. The message "Limited Braking - No Assistance Braking" was displayed. The vehicle was restarted, and the contact continued driving. The vehicle was taken to a dealer and was awaiting a diagnostic test. The contact was advised that the OnStar modules needed to be replaced, but the vehicle was not repaired. The failure mileage was 16,000.
NHTSA complaint 11766121-Electrical Hazard due to water leaking in the cabin from rearview mirror, overhead speakers, back light etc. -Water leaking on electrical components -Leak has been confirmed by mechanic at dealer -Has been inspected by Chevrolet -No warning lights or signals
NHTSA complaint 11763770The contact owns a 2025 Chevrolet Traverse. The contact stated while driving 35 MPH, the Forward Collision Avoidance system activated, and the vehicle abruptly stopped. The Forward Collision Avoidance message was displayed. The contact stated that there were no vehicles nearby during the failure. The contact sustained back pain, right and left shoulders and neck pain due to the abrupt stop. The failure was persistent. The contact deactivated the Forward Collision Avoidance feature and then reactivated the feature. The contact stated that while restarting the vehicle the Forward Collision Avoidance feature was reset. The manufacturer was contacted by phone and a case was filed. The failure mileage was approximately 12,000.
NHTSA complaint 11763660The car starts it self and then shuts off all by it self. It has done this twice that we know of. Its impossible to do this even if your keys are in your pocket as you have to hit 3 different buttons to do this. I am not the only one having this issue as there are people complaining on FB that their car does the same thing.
NHTSA complaint 11762307Sudden slamming on the brake automatically when in reverse and there is nothing around the car to cause this. Has happened many times The car will alert that something is too close when turning right by there is nothing there. It is intermittent. When you start the car it the motor reves up very high and will stay there until you push the gas and then it quiets down. This is usually the first start of the day. High and rough idle Super hard intermittent transmission shift or down shifting while normal driving. It jerks really hard and sometime it’s so hard it throws you forward like the brake is being applied. Symbol intermittently shows up on dash. Then goes away after the car has been turned off and restarted. Brakes squeal bad. Acceleration reduction message then check engine light came on 8/30. Roaring loud noise before the light came on. Put 1 gallon coolant in it and light went off. Now runs and idles high.
NHTSA complaint 11760818Vehicle had large puddle of antifreeze under drivers front of vehicle. Antifreeze reservoir was completely empty upon opening the hood. There is an active drip of antifreeze under the car as displayed by placing a clean piece of cardboard under the vehicle. There were no indicator lights displaying a problem on the dashboard. Upon using an endoscopic camera, there is an active leak at the hose on the radiator. If I had not noticed the active leak, I would have driven the vehicle and overheated the engine with the possibility of seizing the engine. Vehicle is in service currently at Superior Chevrolet. There is a known issue under Special Bulletin N262546590 for the seal at the quick connect inlet on the radiator.
NHTSA complaint 11759125This started happening about two weeks ago. My check engine light came on and my OBD scanner said a NOX sensor code showed. I told the dealership and I guess they cleared the code and it hasn’t reappeared but the reduced acceleration has maintained. It was [XXX] I had just go of work and needed gas. While traveling to the gas station I got notification that my acceleration was being reduced and it was very noticeable. After arriving and pumping gas, I started the car and got 3 additional messages. The car aside my brake assist and ESC needed service, my ABS system was off, and my forward collision system was off. While driving, I noticed that the brakes were still working but acceleration was still being reduced. This is an everyday use car and I have a 6 children who I don’t feel are safe anymore in the car. Not being able to utilize the brakes and the reduced acceleration is very concerning especially when in traffic. I have a little over 27500 miles on the car. It just came from the dealership to get the telematics module replaced last week because it went out about a month ago. I’ve only had this car a year and it seems like the issues are becoming more common everyday. I will be taking care back to dealership tomorrow. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11754653While driving with AWD engaged (winter time only ) , AWD will disengage on its own randomly . Will not allow me to reengage AWD for 24hrs plus, unless battery is disconnected . Dealer has hooked up reader and NO code pops up. Also knocks out lane assist and weather temp gauge .
NHTSA complaint 11753647Wife had car sitting over night from doing a EMS shift. Went out to car in morning to start to return home and when car started ABS light, ECS light, Brake Light, and Collision light came on. This has resulted in no ABS or safety features. Called dealer and can't look at car for over a month. There was no mention about not driving. If the wife needs ABS or front radar, she will not have it resulting in a more serious accident.
NHTSA complaint 11752038While driving on vacation approximately five hours away from home with my family, I suddenly heard a loud popping sound followed immediately by increased outside wind noise coming from the panoramic moonroof. Based on the sound, I suspected the moonroof glass had shattered. Because my family was in the vehicle, I intentionally did not open the interior sunshade, as I was concerned that broken glass could fall into the cabin and seriously injure my passengers. After safely pulling over, I inspected the roof from the outside and confirmed that the panoramic moonroof glass had completely shattered. During the drive back, the shattered glass panel completely detached from the vehicle and flew off. Fortunately, it landed in the grass and did not strike another vehicle or person, which could have resulted in a serious accident or injuries. Because this occurred over the weekend, I had no immediate access to repairs. To safely transport my family the five-hour drive back home, I had to temporarily cover the opening with a trash bag and tape to protect the vehicle’s interior and reduce exposure to the elements. After returning home, I contacted the dealership, provided photographs of the damage, and explained the circumstances. I was informed that the failure would not be covered under the vehicle’s warranty and that I would be responsible for the repair costs. I am extremely concerned that the moonroof shattered without any apparent impact from road debris or object. Had the interior sunshade been open at the time, pieces of broken glass could have fallen into the passenger compartment, potentially causing serious injuries to my family, including eye injuries or cuts. Additionally, when the glass panel detached from the vehicle, it could have struck another motorist or pedestrian, creating a significant safety hazard. I believe this incident represents a serious safety concern and request that this matter be thoroughly investigated and reconsidered for warranty coverage.
NHTSA complaint 11750117Approx 5/19/26 Forward Collision Detection check light randomly came on when driving home and showed notifications showing "Service ESC" "Service Traction Control" then started showing notifications for the collision sensors unavailable and continuously flickering them across the dash. The Fwd collision symbol would come on and off randomly. Finally was able to take it to the dealership on 6/8/26. Dealership found 6 codes and updated the image processing module. The Fwd Collision symbol is back on and off, notifications are flickering across the dash more frequently and now the check engine light is constantly on as of 6/14/26. Car is currently back at the dealership. Pictures and videos were taken of the issue happening to provide extra proof and given to the techs. These sensors failing at any time could cause the vehicle to randomly brake, not brake, and possibly not register a potential accident and avoid it. This vehicle is our daily driver and is the vehicle my son's car seat is in so it's not just my safety, it's the safety of my wife and baby. It's the safety of anyone else who has this type of vehicle with these issues. Understandably it's always the drivers responsibility to pay attention to the road and surroundings but there's nothing the driver can do if the vehicle randomly shuts off or stops or slams on the brakes or another type of malfunction while out on the road. This vehicle has been in and out of the dealership 5 times now for three different things, every time it's picked up, the problem is still there or comes back within days. It's a pain moving all the baby gear back and forth, on top of the rentals we have been given have been so small, you can't even fit a stroller and groceries per-say in the trunk.
NHTSA complaint 11747958Our car one day showed several illuminated dash lights regarding brake system, along with several pop up warnings. We took it to a Chevrolet dealer for service. They’ve had it for 54 days. They’ve confirmed widespread brake system and electrical system failure, but even after escalating to corporate tech assistance, there is no progress nor resolution available. We were told they have at least a dozen others with this same issue. It is wildly inappropriate that there has not been a recall issued as this is a serious safety defect. We demand a buyback from GM for putting this death trap on the market knowing they had these issues with 2024 models but continuing to roll 2025 and 2026 models with the same issues.
NHTSA complaint 11745334Won’t go into drive or reverse at time. Auto brake initiates automatically and car will come to complete stop with no other vehicles in front of my vehicle. Dash will freeze. Service engineer, service emergency calling, service engine, calls on star
NHTSA complaint 11743927I purchased a brand-new 2025 Chevrolet Traverse and have been dealing with a loud brake squeal that makes the vehicle sound like it has worn-out brakes. I’ve taken it to two different Chevrolet dealerships, and instead of fixing the issue, I’ve repeatedly been told that this is a common problem with the 2025 Traverse and that many owners are experiencing the same thing. I’ve been given multiple explanations, including weather conditions and the vehicle needing to warm up, but no actual solution. I was even told there is currently no fix available through GM and that replacing the brake pads will not resolve the problem. What is most frustrating is that everyone seems to acknowledge the issue while also telling customers to simply live with it. This is a brand-new vehicle, and customers should not be expected to accept a known brake defect as normal. Very disappointed with both the dealership experience and GM’s response to what appears to be a widespread issue.
NHTSA complaint 11743153NHTSA Defect Report (Initial Portal Filing) Manufacturer Target: General Motors (GM) Filer: [XXX] Classification: Mechanical Defect & Administrative Evasion Narrative for Submission I am filing this formal defect report regarding a catastrophic, systemic safety failure present in the 2025 Chevrolet Traverse architecture (VIN: [XXX]), manufactured by General Motors. The vehicle was originally purchased at AutoNation Timonium. THE SAFETY DEFECT AND TELEMETRY PROOF On March 18, 2026, the vehicle suffered a total failure of the transmission and drivetrain systems. It was immediately surrendered to Preston Chevrolet, where it remained completely out of service for 34 consecutive days. GM's own OnStar Diagnostic Telemetry automatically dispatched critical fault alerts while the vehicle was stranded, explicitly logging the following irrefutable failure codes: DTC U1962 (PCM - Engine and Transmission System): Warning stated: "System transferring power to the drive wheels not performing as expected." This indicates a catastrophic decoupling or failure to transfer motive power. If this failure occurs at highway speeds, it results in a total loss of propulsion, creating an extreme rear-end collision hazard. DTC U0452 (VIU - OnStar System): A simultaneous failure in the Wireless Communication and Safety system, meaning that when the drivetrain catastrophically fails, the vehicle's automated emergency SOS and crash-reporting telemetry is actively blocked or compromised. ELEVATION TO ADMINISTRATIVE EVASION General Motors and its authorized dealer network were provided with formal written notice of this defect. The 30-day statutory right to cure window fully expired without any mechanical resolution. Rather than deploying engineering solutions to rectify the severe safety defects they released into the public domain, GM has instead deployed aggressive legal maneuvers designed to evade accountability. Continued text in OFFICIAL_NHTSA_DEFECT_REPORT PDF INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5
NHTSA complaint 11742597OnStar Telematic Control Module. Disables emergency crash capabilities. Problem confirmed By OnStar and dealer that unit is Bricked. Warning light on dash Read; Service Emergency calling . See attached upload below where I wrote VIN incorrectly but correct VIN is located in upload
NHTSA complaint 11741865I go to turn on the car on a Friday night and it won’t turn on. I got multiple failures and it said fatal errors take to dealer immediately. I brought the car to the dealer and they said the control panel needs to be replaced and they’re estimating at least a month. I’m one of four cars on a lot that need work for the same exact issue.
NHTSA complaint 11741646The contact owns a 2025 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, the messages "ESC", "ABS", "Brakes", "Emergency Brakes", "Forward Collision", "Emergency Parking Brake", and "Speed Limited" displayed. The contact depressed the brake pedal and it went to the floorboard. The vehicle failed to stop immediately. The contact activated the hazard lights, and the vehicle coasted to the shoulder. The vehicle was turned off and restarted. The vehicle was able to drive to the destination, but the failure recurred two days later. The vehicle was towed to the dealer but was not yet diagnosed or repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 17,000.
NHTSA complaint 11741222Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.