Model year

1997 Chevrolet VAN

Van, gasoline, 4x2, built in United States. Owner complaints on file from Jun 23, 1997 to Nov 26, 2007.

Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints275.4 times the median 1997 van
Severity index7.41997 vans average 10.8
First 24 months5Complaints in its first two years
Complaints over time

Complaints about the 1997 Chevrolet VAN peaked in 2001, with 7 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

0246819972000720032006200920122015201820212026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

26% of complaints about the 1997 Chevrolet VAN name powertrain

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Powertrain
7
Engine and cooling
4
Equipment
4
Fuel system
4
Structure
4
Lighting
3
Seat belts
3
Brakes
3
Steering
3
Tires
2
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 1997 Chevrolet VAN

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 1997 Chevrolet VAN

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

27 complaints on file, page 1 of 2.

  1. Filed Nov 26, 2007Failure Nov 19, 2007158,000 milesDunn, NCRack and pinion

    I HAVE A 1997 CHEVY VENTURE. I HAVE BEEN HAVING PROBLEMS WITH THE RACK AND PINION. THERE IS A RECALL ON THEM BUT CHEVY SAYS THERE IS NO RECALL. I FIRST TALKED TO SOMEONE ON THE PHONE AND THEY TOLD ME THAT YES THERE WAS A RECALL. THEY TOLD ME TO TAKE IT TO THE CHEVY DEALER. I TOOK IT AND THEY SAID THERE WAS NO RECALL. SO I CALLED THE CHEVY 800 NUMBER AGAIN AND NOW THEY SAY THERE IS NO RECALL. BUT I STILL SEE THE RECALL HERE. SO WHAT CAN I DO. *TR

    NHTSA complaint 10209869
  2. Filed Jun 22, 2007Failure May 9, 2007ANN Arbor, MITires

    IN ONLY FOUR MONTHS, ALL 4 OF MY GOODYEAR REGATTA TIRES WITH ONLY 50,000 MILES ON THEM BLEW OUT WHILE ON THE HIGHWAY. (4 DIFFERENT INCIDENTS). THE COMPANY HAD AUDACITY TO TELL ME THAT THESE WERE ALL THE RESULTS OF "ROAD HAZARDS" AND THAT THE SAME COULD HAPPEN TO ANY TIRE. I HAVE BEEN DRIVING FOR 40 YEARS AND HAVE NEVER HAD A BLOW OUT UNTIL ALL FOUR OF THESE TIRES BLEW OUT OVER A PERIOD OF 4 MONTHS. HAS TO BE THE TIRES, NOT THE ROADS. *TR

    NHTSA complaint 10194002
  3. Filed Jul 6, 2005Failure Jul 6, 2005Upper Marlboro, MDHeadlights

    DT: THE CONSUMER STATED THE HEADLIGHTS WERE BLINDING TO OTHER VEHICLES. THE HEADLIGHTS HAVE BEEN ADJUSTED NUMEROUS TIMES AND HAVE BEEN REPLACED ABOUT 10 TIMES.*AK

    NHTSA complaint 10127584
  4. Filed Jul 6, 2005Failure Jul 6, 2005Upper Marlboro, MDHeadlights

    DT: THE CONSUMER STATED THE HEADLIGHTS WERE BLINDING TO OTHER VEHICLES. THE HEADLIGHTS HAVE BEEN ADJUSTED NUMEROUS TIMES AND HAVE BEEN REPLACED ABOUT 10 TIMES.*AK

    NHTSA complaint 10127583
  5. Filed Jan 13, 2005Failure Oct 20, 200496,500 milesCary, NCRack and pinion

    STEERING LOCKED ON TAKING A LEFT TURN WITHIN A PARKING LOT. REMEMBERED THAT CHEVROLET HAD SERVICED A RECALL ON THE VEHICLE IN FEB 2003. HOWEVER, THEY ONLY REPLACED THE LOWER PINION BEARING, BUT DID NOT REPLACE THE STEERING GEAR. TOOK IT TO THE CHEVY DEALERSHIP IMMEDIATELY. THEIR INSPECTION POINTED TO A WORN STEERING GEAR AS THE CAUSE OF THE STEERING LOCK. THIS HAPPENED WITHIN 17,000 MILES OF THEIR SERVICING THE RECALL. READ ABOUT NUMEROUS FAILURES UNDER INVESTIGATION (PE01038) ALL POINTING TO THE SAME FAILURE. GM DID NOT SERVICE THE RECALL ADEQUATELY - THEY HAVE A FAULTY RACK AND PINION WHICH IS A GLARING SAFETY ISSUE. THEY SHOULD BE REPLACING THE COMPLETE RACK AND PINION AS PART OF THE RECALL. HAD TO PAY FOR NEW RACK AND PINION AND LABOR CHARGES, OUT OF MY OWN POCKET. *JB

    NHTSA complaint 10106289
  6. Filed Nov 20, 2002Failure Nov 15, 2002Escondido, CAAutomatic transmission

    MY TRANSMISSION FAILED ON MY 1500 VAN. IT SUDDENLY FAILED TO ACCELERATE AND I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALERSHIP. I WAS INFORMED THAT THE "REVERSE INPUT HOUSING BEARING" FAILED AND HAD SHREDDED INTO METAL SHARDS THROUGHOUT THE TRANSMISSION SYSTEM. AS SUCH, THE TRANSMISSION MUST BE REPLACED VS. REPAIRED. $3,000. FAILURE AT 64,920 SEEMS UNREASONABLE FOR A WELL MAINTAINED VEHICLE THAT IS DRIVEN WITH CARE. I'M CONCERNED THAT THE REPLACEMENT WILL FAIL AND AN ACCIDENT AND INJURIES MAY RESULT. I'VE HEARD THIS TRANSMISSION HAS A HIGH FAILURE RATE. DT

    NHTSA complaint 769965
  7. Filed Apr 5, 2002NEW Orleans, LAFuel system, Other

    THE FUEL GAUGE MALFUNCTIONED SEVERAL TIMES. THE CONSUMER WANTS EITHER TO RETURN THE VEHICLE OR THE DEALER TO REIMBURSE THE REPAIR EXPENSES. *YH

    NHTSA complaint 564929
  8. Filed Feb 2, 2002Wixom, MICooling system, Headlights, Manual transmission

    CONSUMER STATED VEHICLE EXPERIENCED A COOLANT LEAK.(CONSUMER NO LONGER OWNES VEHICLE)*JB

    NHTSA complaint 564471
  9. Filed Aug 21, 2001Failure Jul 1, 2001Lakeland, FLEmission control

    02 SENSORS KEEP GOING OUT, CAUSING CHECK ENGINE LIGHT TO COME ON. *AK

    NHTSA complaint 750883
  10. Filed Jul 20, 2001Wantagh, NYService brakes, Antilock/traction control/electronic limited slip

    THE ABS FAILS TO STOP THE VEHICLE DURING SHORT PANIC STOPS AT LOW SPEEDS IN WARM WEATHER BECAUSE ONE OF THE WHEELS PARTIALLY LOCKS UP, CONSUMER STATES HE DISCOVERED BRAKE FLUID UNDER THE MASTER CYLINDER AND IT WAS DETERMINED THAT IT WAS COMING FROM UNDER THE CAP, THE CAP SEAL WAS NOT SEALING PROPERLY AND A NEW SEAL WAS INSTALLED.*YH

    NHTSA complaint 562152
  11. Filed Jun 30, 2001Failure Nov 1, 1999Lincoln Park, NJAutomatic transmission

    SIRS, I HAVE TWO EXPRESS VANS (1999 AND 1997) BOTH HAVING TRANSMISSION FAILURES BEFORE 50000 MILES. HMMMMM I SEE A PATTERN HERE. DOES ANYONE ELSE. *AK

    NHTSA complaint 747626
  12. Filed Apr 5, 2001Failure Mar 29, 2001Switz City, INFuel system, Filler pipe and cap

    DEALERSHIP DOES NOT HAVE PARTS AVAILABLE TO REPAIR A RECALL ON FUEL FILLER VALVE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION.*AK

    NHTSA complaint 885123
  13. Filed Mar 22, 2001Failure Oct 1, 2000Rocky Mont, NCFuel system, Gasoline, Other

    WHILE TRAVELING NOTICED GAS GAUGE READING 1/2 OF TANK, SOON AFTER GAS INDICATOR WOULD READ A FULL TANK OF GAS. *AK DEALER REPLACED FUEL TANK SENDER UNIT WITH PUMP. *SLC

    NHTSA complaint 883773
  14. Filed Mar 8, 2001Failure Mar 1, 2000Syracuse, NYGasoline

    WHILE DRIVING VEHICLE COMPLETELY SHUTDOWN WITHOUT WARNING, CAUSING LOSS OF STEERING, AND BRAKE CONTROL. *AK CHECK THE ENGINE LIGHT CAME ON AND STAYED ON BEFORE THE VEHICLE STALL. THE PROBLEM WAS FIXED BUT STARTED STELLING AGAIN. *YH

    NHTSA complaint 882448
  15. Filed Mar 1, 2001Failure Jun 14, 1999North Homestead, OHHinge and attachments

    SIDE CARGO DOOR FROZE AT HINGES, AND DOOR WILL NOT OPEN. DEALER HAS BEEN CONTACTED.*AK THE CONSUMER FEELS THE DOOR WAS UNSAFE. *YH

    NHTSA complaint 881829
  16. Filed Dec 18, 2000Failure Aug 16, 2000Fenton, MIAutomatic transmission

    EXPERIENCED 2 HARD 1ST-2ND GEAR SHIFTS AND SET TROUBLE CODE P1870 INDICATING INTERNAL SLIPPAGE. DEALER RECOMMENDED REPLACEMENT, OR OVERHAUL. OTHER RESEARCH INDICATES COMMON PROBLEM FOR GM WITH THE 4L60E TRANSMISSION QUITE POSSIBLY STEMMING FROM SWITCHING FROM A CAST IRON VALVE BODY IN EARLIER MODELS TO AN ALUMINUM VALVE BODY IN LATER MODELS OF THAT TRANSMISSION. *AK

    NHTSA complaint 737955
  17. Filed Sep 29, 2000Failure May 9, 2000Wethersfield, CTSidewall

    HUGE LOUD SHIMMY/VIBRATION AT HIGHWAY SPEED, REPLACED DUE TO LARGE SIDEWALL BULGE. *AK (DOT NUMBER: BM05326-1 TIRESIZE: LT24575R16)

    NHTSA complaint 732895
  18. Filed Jul 25, 2000Coram, NYAutomatic transmission, Service brakes, Antilock/traction control/electronic limited slip, Drum

    BRAKES PADS ARE TOO SMALL FOR VEHICLE, CAUSING IT TO WEAR OUT EVERY 15,000 MILES, AND DRUMS NEEDS TO REPLACED EVERY OTHER TIME. DEALER CLAIMED THIS IS WAS NORMAL.*AK TRANSMISSION HAS FAILED FOUR TIMES. THE THREE KNOBS FOR THE HEATER BROKE. POWER STEERING MAKES NOISE AND LEAK DUE TO FAULTY POWER STEERING PUMP. FRONT BRAKE MAKES NOISE. *YH

    NHTSA complaint 865933
  19. Filed Jul 21, 2000Failure May 19, 2000Milwaukee, WIAir conditioner

    A/C LEAKED AT REAR AIR UNIT CORRODING THE CONNECTIONS AND DOES NOT BLOW COLD AIR DUE TO THE COMPRESSOR FAILURE. YH

    NHTSA complaint 553141
  20. Filed Dec 14, 1999Failure May 1, 1997Columbus, OHFuel system, Other

    WHEN GAS IS USED, ESPECIALLY WITH A FULL TANK, THE GAS GAUGE WILL GO DOWN TO EMPTY AFTER DRIVING SOME DISTANCE, THEN WHEN IT GETS DOWN TO ABOUT A QUARTER TANK THE GUAGE WILL GO BACK UP AND REGISTER FULL EVEN THOUGH WE HAVE NOT BOUGHT ANY FUEL. THEN VEHICLE WILL RUN OUT WHEN GUAGE REGISTERS FULL! *AK

    NHTSA complaint 716055
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

5 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • Recalls Jun 30, 2014 · Service Bulletin/Repair Instructions
    Vehicle Recalls
  • 130089009 Sep 1, 2013 · Service Bulletin/Repair Instructions
    Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules
  • 17-NA-073 Feb 21, 2023 · Service Bulletin/Repair Instructions
    This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
  • 16NA260 Aug 26, 2016 · Service Bulletin/Repair Instructions
    THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE MEDIA DISC PLAYER WITH THE LATEST CALIBRATIONS TO CORRECT A CONDITION OF THE REAR ENTERTAINMENT SYSTEM NOT OPERATING AS INTENDED IN COLDER AMBIENT TEMPERATURE AREAS DUE TO CALIBRATION CONCERNS.
  • 98030 Jul 1, 1998 · Service Bulletin/Repair Instructions
    SPECIAL POLICY FOR SAFETY BELT GUIDE COVER. *YC
Source: NHTSA manufacturer communications files.