Complaints about the 2011 Chrysler 200 peaked in 2012, with 66 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Sedan, gasoline, FWD/Front-Wheel Drive, built in United States. Owner complaints on file from Sep 2, 2011 to Sep 12, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 16V-668 | Sep 15, 2016 | Occupant Restraint Control (OCR) module may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from… | Airbags | 1,435,625 | Part replacement |
| 13V-282 | Jul 2, 2013 | Electrical over-stress of a resistor in the occupant restraint control module may lead to the non-deployment of the active head restraints during… | Airbags | 442,320 | Part replacement |
| 11V-315 | Jun 8, 2011 | Some of these vehicles may have been built with a missing or incorrectly installed steering column pivot rivet | Steering | 11,096 | Repair or modification |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
336 complaints on file, page 1 of 17.
Formal Customer Complaint request for manufacturer assistance. Vehicle, 2011 Chrysler200 Touring, VIN [XXX], engine3.6L V6. I am the current owner and I'm requesting Chrysler open a case to review intermittent stalling, starting and electrical problems and an HVAC defrost actuator that repeatedly cycles and fails calibration, raising a concern about windshield defrost visibility. I've replaced parts and done diagnostics, but problems persist. I request that Chrysler investigate, review the VIN history, check applicable recalls, and consider goodwill assistance for diagnosis and repair if a manufacturer defect is found. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11763789The brake booster corroded and the vacuum lines were damaged due to the corrosion causing the brakes to go out on the freeway. There is an active recall on the brake booster but when brought to chrysler they state the vin is listed in Canada (I live in Indiana in the USA) and not effected yet the part numbers match, there is no water shield that is supposed to be there and chrysler refused to take care of the issue that I had to spend 750 out of pocket. When I stated the part matched the recalled parts to chrysler they just said they would send a customer feedback form but there is nothing they can do. I have had my mechanic save the part in case it's needed. I almost crashed on the freeway because my brakes gave out due to a defective part and I'm basically being told to kick rocks.
NHTSA complaint 11734359When i drive my 2011 Chrysler 200 , When i got weight or put passengers in the back seats or weight in the trunk the rear of car sways or make excessive jerks to the right and left, even on dry surfaces . Also , makes a loud cracking or popping sounds even when it is a small bump . It feels like the rearend is falling out . All i know is i've had it checked at 4 different places and they haven't been able to find any problems . This is a situation that could cause me to be in a serious accident or worse could cause fatalities !!!!!!!!! I 've also had this aligned and this still continues to happen everytime I drive this vehicle !!!!!
NHTSA complaint 117127002011 Chrysler 200, 156k miles, Original owner. At Highway Speeds engine will shut off! Extremely dangerous as you lose power steering and brakes on a busy interstate. No warning lights. No check engine. Issue just started happening and has happened multiple times in last 3 weeks. Car is unsafe to drive. After occurrence car will restart after about 30 minutes. I do not know why NHTSA or Chrysler hasn't done anything to initiate an investigation and recall. This issue is widely reported on many forums. After second instance, a repair shop reproduced issue and saw U1403 so they updated PCM/ECU as they couldn't find anything else. It has happened since then and my scanner showed DTC codes P061C status code 30 and U0401 status code 20.
NHTSA complaint 11685507Approximately [XXX] on [XXX] I was driving from my home to a doctors appointment on [XXX] in Tampa Florida. Approximately 8 mins from my home. The roads were in desperate need of repair with patchy potholes uneven pavement. I was going approximately 30 to 35 miles an hour that is the speed limit for this road as I was going over I hit one of the shallow holes in the road when that happened. the car bounced, and the headset exploded into the back of my head.!! it startled me, but not enough to cause an accident. I pulled over to see what had happened when I saw the headset. It looks like it exploded. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11664118ABS, Parking brake and traction control systems error items showing on dash. These error items indicate that the ABS module needs to be replaced, however Chrysler can no longer supply this part and the dealer has said that they have tried unsuccessfully to install a used part and also am after market part which would not work.
NHTSA complaint 11658424While driving at high speeds 60 to 75 miles per hour and going up an upgrade, the transmission starts to buck violently which causes the driver lose concentration and possible control. I have to shift the transmission into manual mode and select a lower gear to gain control. Dealer service said software is up to date and transmission is working fine when reported after purchasing car. I have not been able to resolve this problem and feel it is a design issue. I am limited to slower speed driving due to this problem. Still have this problem and it occurs consistently and can be demonstrated.
NHTSA complaint 11596363The contact owns a 2011 Chrysler 200. The contact stated while driving at various speeds, the instrument panel went dim and the radio became inoperable. The contact also stated that the headlights were flickering while driving. The contact related the failure with the NHTSA Campaign Number: 13V282000 (Electrical System, Air Bags) however, the vehicle was not included in the recall. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.
NHTSA complaint 11594360The contact owns a 2011 Chrysler 200. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle lost motive power. Additionally, the contact stated that the vehicle occasionally failed to start-up as needed. The vehicle was taken to several independent mechanics however, the failure persisted. The vehicle was not repaired. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 149,000.
NHTSA complaint 11588902I BOUGHT A 2011 CHRYSLER 200 SEDAN IN THE SUMMER OF 2021. IN DECEMBER OF2021, I TOOK MY CAR TO A DEALERSHIP BECAUSE MY HEATER DIDN'T WORK. UPON THEIR DIAGNOSIS, THEY SAID I HAD A BAD HEATER CORE. BECAUSE I HAD JUST PURCHASED THE CAR, THEY AGREED TO TAKE OFF $400 OFF THE REPAIR. IT STILL COST ME $1100.00. FAST FORWARD TWO YEARS AND THE SAME THING HAPPENED. UNFORTUNATELY, THE WARRANTY EXPIRED 1 MONTH EARLIER. I BELIEVE THIS IS BAD DESIGNED UNIT. UPON RESEARCHING PROBLEMS WITH THIS CAR, IT COMES UP AS A PRETTY COMMON OCCURANCE. I KNOW THEY DON'T BUILD THIS VEHICLE ANYMORE. I BELIEVE CHRYSLER SHOULD'VE COME UP WITH A DESIGN FIX FOR THIS.
NHTSA complaint 11570592The contact owns a 2011 Chrysler 200. The contact stated that an unknown warning light was illuminated. Additionally, the horn was inoperable. The vehicle was taken to the local dealer, where it was diagnosed that the clockspring needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 125,000.
NHTSA complaint 11568778Car has been stalling during deceleration, braking and at stops. The issue was fixed only in one model when multiple years of this make and model was doing the same thing. The issue started in 2011 and was supposed to be addressed in 2012 but the actual recall to fix it was actually only for 2015 but I almost got into an accident by stalling. I bought the car & it started some days later in which the seller assumed it was fixed. After taking it to pep boys and getting other repairs it resulted in a $2k repair and its still stalling at stops and when slowing down. Why was the issue only fixed in 2015 models if it was made aware in 2011-2012? Those models would need that recall repair also. I have not been able to drive it continuously without it cutting off for a full day and nobody can figure out why because no codes are coming up. When researching I found a forum where it was suggested this was a major issue that was never rectified by Chrysler. They closed the investigation but did not service all cars with this issue.
NHTSA complaint 11550043I already have a compliant from back in January of 2022 and original incident date of December 2021. I am still having the same issue with the engine stalling while driving. This keeps happening on highways. At this point the government and Chrysler are a joke. This is supposed to be highway safety yet you guys are letting us with Chryslers deal with this and put our life at risk. Not everyone has the ability to have another car to drive, or just has money to trade their vehicle in. I dont get how this "problem" was so called fixed yet EVERYONE IS HAVING THE ISSUE STILL. Wasting thousands of dollar to not find a solution. If something happens to me because of this I promise you I will sue NHTSA and Chrysler Dealer and make sure I make you guys just a miserable as we Chrysler owners are.
NHTSA complaint 11534264My daughter rear ended a car and totaled my Chrysler 200. The front of the car is destroyed but the air bags never deployed. I allowed my daughter to drive this car thinking it had all the safety features and it did, they just don’t work.
NHTSA complaint 115333962022 Winter - Had to spend 2,000.00 replace the Heater Core. This should of been covered in my books. I called Damion Chrysler to report this issue. They claimed they were not aware of such an issue. But if you look at all the reviews they say factory left extra gunck/sealer is why the heater quit blowing hot air on one side. 2023 Summer - Now my A/C isn't blowing cold air. But gargage was able to locate the leak and repair this. Have had both Drivers & Passengar Window Motors/Regulators replaced 2020 - 2022 Now in 2023 same issue with my back windows. Had power to it so replaced the Master Power Switch with a 200.00 new switch.
NHTSA complaint 11528141I own a 2011 Chrysler 200 convertible. This vehicle has a huge problem with the convertible top latching system. When I try to close the top, the latches do not come out and therefore the top doesn't latch closed and there remains about a 2-3 inch gap that makes the car dangerous to drive in that position. Thereby making you have to drive with the top down. Then, when I called "ALL" my local Chrysler dealerships, they all say that they don't work on that specific problem. If not the dealership, then who? It's absolutely insane that Chrysler can straight up refuse to fix a known issue with one of their vehicles. I feel that this issue should be listed as a recall as hundreds, if not thousands, of customers have complained of the same issue.
NHTSA complaint 11528075Driving on highway when driver side seat head rest deployed and smached me hard on back of my head, almost caused an accident on freeway by me swerving into next lane without caution. No car accident. No one was hurt other than me the driver of this vehicle cause of the head rest that deployed on me while driving on freeway. There's a recall on this type of vehicle but not the same year as mine. Why not? Don't understand.
NHTSA complaint 11515461My car will die sometimes upon acceleration and does not restart for up to an hour sometime. No check engine light comes on. From my research online, a lot of people are having the same issue and are reporting it to be a faulty PCM (Powertrain Control Module). My RPM drops to zero and I have to coast to the shoulder of the road. It happens at least once a week.
NHTSA complaint 11497308The vehicle repeatedly stalls out when coming to a stop or when sitting at a stop light or in traffic, and has also shut off while driving at higher speeds on the freeway. This has put myself and passengers in danger, as power steering goes out when the engine is off and braking becomes much harder. The car will not turn back on if the problem occurs at higher speeds, but will turn back on if it occurs at lower speeds and stops. I have taken the car to several shops and they have confirmed this is an issue but cannot pinpoint what exactly is causing it, which has gotten to be very costly. I have yet to take it to the dealership for their insight into the issue. There are no warning lights on the dash, and the only slight codes I have in the system are unrelated to the way the car would drive as explained by the mechanics at the shops I have taken it to.
NHTSA complaint 11495970On 4 occasion my vehicle stopped running on the road with no warning. Was unaware anything even happened until i stepped in the gas. Light still on, radio still on, no power steering. Difficult to get off road. Unable to start again for about 45 minutes. Had serviced every time this happened, no codes noted for anything wrong. Had multiple things replaced without resolution. Started investigating my self and see that 6/2012 investigation opened due to faulty PCM and closed on 9/2012 by NHTSA after an update and customer service satisfaction program for 2011-2013 models with 3.6L. I have never received any recall. I am afraid to put my children in my car anymore because you have no control of your vehicle when this happens. Why is this recall not available when I search for it? Thank you.
NHTSA complaint 11494481Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.