2018 Chrysler 300

153 complaints on file, page 1 of 8.

1. Filed Aug 27, 2026Failure Jul 1, 2026Casper, WYElectrical system, Exterior lighting, Unknown or other

   The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, heat, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start/stop navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping, (which doesn't go off even if the power to the unit is shut off) and issues related to AC/heat, navigation or radio (volume, etc.). Winters here are brutal, heat and defrost are required to not die from frost bite, or visual impairment. This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2018 owners. I am encouraging them to file a concern with your group and to ask for a recall of the car for this reason.

   NHTSA complaint 11759943
2. Filed May 10, 2026Failure May 8, 2026Bondurant, IAElectrical system

   The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start radio channels to scramble and back up camera works only sporadically. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2018 owners. I am encouraging them to file a concern with your group and to ask for a recall of the car for this reason.

   NHTSA complaint 11736853
3. Filed Apr 7, 2026Failure Apr 7, 2026Perth Amboy, NJElectrical system

   Vehicle suddenly stalled at a red light and did not turn back on. Everything shut down. Also The factory-installed backup camera has failed completely. When the vehicle is shifted into reverse, the infotainment screen remains blank or black. This failure significantly reduces rearward visibility, creating a severe safety risk for pedestrians and property, Also not allowing access to temp control, radio, phone, cruise control, etc.

   NHTSA complaint 11729820
4. Filed Feb 22, 2026Failure Nov 1, 2025Chula Vista, CAElectrical system

   Date: February 22, 2026 VIA CERTIFIED MAIL FCA US LLC Customer Care P.O. Box 21-8004 Auburn Hills, MI 48321-8004 RE: FORMAL COMPLAINT – Safety Defect (Rearview Camera Failure) Vehicle 1: 2012 Chrysler 300S (VIN: [XXX] ) Vehicle 2: 2018 Chrysler 300S (VIN: [XXX] ) To the Chrysler Customer Care Team: I am a loyal, multi-vehicle Chrysler owner currently residing in San Diego County. I am writing to formally report a persistent and dangerous safety defect affecting both of my Chrysler 300S vehicles. Description of Defect: In both vehicles, the factory-installed backup camera has failed completely. When the vehicles are shifted into reverse, the infotainment screen remains blank or black. This failure significantly reduces rearward visibility, creating a severe safety risk for pedestrians and property, especially given the known blind spots of the 300S model. Legal and Safety Context: As you are aware, Chrysler has issued multiple recent recalls (including Recall 24V-436) regarding rearview camera software failures. Furthermore, for the 2018 model, Federal Motor Vehicle Safety Standard (FMVSS) No. 111 mandates a functional rear visibility system. The identical failure across two different model years suggests a fundamental defect in the camera hardware or wiring harnesses used in this vehicle line. Requested Resolution: As a long-term supporter of the Chrysler brand, I am requesting a Goodwill Repair for both vehicles. I ask that Chrysler authorize a local authorized dealer in San Diego (Chula Vista/National City) to inspect and repair these camera systems at no cost to me. Please respond to this request in writing within 10 business days. I have also opened a report with the National Highway Traffic Safety Administration (NHTSA) to document these failures. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

   NHTSA complaint 11719770
5. Filed Sep 2, 2025Failure Aug 29, 2025Piedmont, SDUnknown or other

   The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2018 owners.

   NHTSA complaint 11684443
6. Filed Jun 30, 2025Failure Jun 30, 2025mentor, OHExterior lighting

   Head light assembly quit working, i.e no headlight in Decemeber 2024. I had the unit replaced, paid $1448.40 for part, 299.92 for labor to replace the complete headlight assembly. It is now June 2025, and it has failed again. It is unsafe to drive when the headlights don't work, and Stelantis and the dealer seem unable to fix the problem, and I do not feel that I should have to pay another cent on a safety feature as essential as a headlight assembly that doesn't work!

   NHTSA complaint 11670171
7. Filed May 16, 2025Failure May 15, 2025Enigma, GAElectrical system, Unknown or other

   The Uconnect 3.4 screen is delaminating, causing the screen to have “Phantom Touches.” Infotainment will call 911 and will change Important safety features that “Stellantis” made only accessible in your infotainment. The delamination is causing a safety issue.

   NHTSA complaint 11661578
8. Filed May 11, 2025Failure May 11, 2025Fort Smith, ARPower train, Suspension

   https://www.nhtsa.gov/?nhtsaId=11535069

   NHTSA complaint 11660259
9. Filed May 5, 2025Failure Jan 1, 2025Tucson, AZUnknown or other

   The door paneling has warped on all 4 doors of the car. I purchased the car a year ago from a Lexus dealership here in Tucson I am concerned about safety of my airbags in the car doors

   NHTSA complaint 11659082
10. Filed Mar 18, 2025Failure Mar 18, 2025115,000 milesMonroe, GAAir bags

    The contact owns a 2018 Chrysler 300. The contact stated that while driving at an undisclosed speed, the contact became aware that the air bag warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the seat belt module had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The approximate failure mileage was 115,000.

    NHTSA complaint 11648952
11. Filed Mar 14, 2025Failure Mar 14, 202238,000 milesMontclair, CADoor

    The contact owns a 2018 Chrysler 300. The contact stated that the interior door panels on all four doors were unsecured and separated from the door frame. The cause of the failure was not yet determined. The contact was concerned that during a collision the door panels might eject from the door frame and cause a safety hazard for occupants in the vehicle. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not contacted. The failure mileage was 38,000.

    NHTSA complaint 11648280
12. Filed Mar 4, 2025Failure Oct 1, 2024Waldrom, MIElectrical system

    Malfunction of display LCD screen has become delaminated causing loss of hands free communication, navigation, temperature controls, & settings. LCD screen sporadically goes off & on without being able to control display causing a beeping sound as it randomly jumps between screen settings.

    NHTSA complaint 11646149
13. Filed Feb 24, 2025Failure Feb 24, 2025Rochester, NYElectrical system

    Chrysler needs to recall this issue. Many people are having this same screen issue. Chrysler, Please do something about this. This has been known to be a safety issue, as when it gets bad enough, the screen will black out. Delamination on screens has been known to cause the screen to black out, especially during backing, and buttons will randomly be pushed. Chrysler, recall this issue. Thank you.

    NHTSA complaint 11644518
14. Filed Feb 20, 2025Failure Feb 28, 2024Mount Shasta, CAEngine, Power train

    There were 2 separate incidents that occurred. The first one we were backing out of our driveway and the car just stopped running. We were unable to start it again after a dozen attempts. We had the vehicle towed to a local shop and when they got in the car, it started right up. We drove it around for a few weeks before the 2nd incident happened. We were driving on the freeway this time and the car just stopped running. We were in the fast lane and it was extremely dangerous to get off the side of the road due to heavy traffic. It again would not start and we had to have it towed home. Once it came off the tow truck, it started up. Something about it getting towed makes it start again, maybe the angle that it is in when it is getting pulled up on to the tow truck does something. I’ve been nervous to drive it for fear it will break down on me again. We have tried to start it again to take it to a service shop but it will not start. There were no warning lights before either incident. The first shop we had it towed to informed us after we dropped it off that the car was too new for them to run for codes, so they were unable to tell us the issues.

    NHTSA complaint 11643948
15. Filed Jan 17, 2025Failure Jan 8, 2025Lincoln, NEPower train

    There was a recall on this vehicle in 2018 for a Powertrain Control Module or PCM. The problem has arisen again. How do I correct this issue

    NHTSA complaint 11636605
16. Filed Jan 16, 2025Failure Jan 15, 2025Philadelphia, PAUnknown or other

    My vehicle only has 29k miles on it and just failed safety inspection because the Rear Drive Shaft Bearing is broken.

    NHTSA complaint 11636201
17. Filed Nov 29, 2024Failure Nov 29, 2024Fort Myers, FLAir bags

    The contact owns a 2018 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

    NHTSA complaint 11627909
18. Filed Nov 22, 2024Failure Nov 22, 2024Mentor, OHExterior lighting

    Passenger headlight assembly stopped working. This is a dealer only part and will cost me over $2000 to. Fix when they get one in stock! This could be months, I have to drive with one headlight because one is dead and Chrysler has no parts.

    NHTSA complaint 11626756
19. Filed Nov 15, 2024Failure May 7, 2024Manati, PRElectrical system, Power train

    Chrysler Model 300s Vehicle, 2018, repair service by an authorized Chrysler dealer in Puerto Rico, certified the replacement of original manufacturer parts of the power steering (Rack-Pinion) on three occasions, which does not accept the programming of technical support by the automotive specialists of the authorized Chrysler repair shop. It is evident that this vehicle faces a hidden problem from the manufacturer which had not been detected until now. Diagnosis could not replace the part because the programming defect by the manufacturer was not found. It is important to start an investigation into the power steering known as (Rack-Pinion), it is working correctly for the driver's safety to drive safely on the roads without this defect, which could not be corrected by the automotive technicians authorized by Chrysler in Puerto Rico, causing an accident. AUTHORIZED WORKSHOP: BELLA RETAIL GROUP LLC. D/B/A FLAGSHIP CHRYSLER, Flagship, EXTENDED INSURANCE POLICY: PREMIER INSURANCE COMPANY

    NHTSA complaint 11625483
20. Filed Oct 25, 2024Failure Oct 1, 2024Ansonia, CTElectrical system

    There’s been some sort of liquid in the tv screen for a while but now the tv does what it wants, makes random phone calls, changes radio stations, it just glitches all crazy pushing random buttons or just doesn’t work at all

    NHTSA complaint 11622007