Sedan, gasoline, built in Canada. Owner complaints on file from Oct 12, 2001 to Jun 21, 2017.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 09E-012 | Apr 7, 2009 | These headlamps fail to conform to the requirements of federal motor vehicle safety standard no. 108, "lamps, reflective devices, and associated… | Lighting | 16,270 | Refund or buyback |
| 03V-035 | Feb 5, 2003 | On certain passenger vehicles, seat back recliner bolt breakage can occur resulting in the seat back reclining unexpectedly | Seats | 1,066,000 | Part replacement |
| 01V-273 | Aug 2, 2001 | Vehicle description: certain passenger vehicles (non-sunroof only) fail to comply with the requirements of federal motor vehicle safety standard… | Structure | 282,470 | Repair or modification |
| 00V-366 | Nov 9, 2000 | Vehicle description: certain passenger vehicles, pickup trucks and sport utility vehicles fail to comply with the requirements of fmvss no. 225,… | Child seats | 1,211,756 | Label or owner notice |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
106 complaints on file, page 1 of 6.
TL* THE CONTACT OWNS A 2001 CHRYSLER CONCORDE. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE HEADLIGHTS INTERMITTENTLY ILLUMINATED. IN ADDITION, THE VEHICLE FAILED TO START AND HAD TO BE JUMPSTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, MIKE CABOONE, WHO DIAGNOSED THAT THE WIRING IN THE LIGHT FAILED AND NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT OFFER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 174,878. ..UPDATED 08/22/17 *BF
NHTSA complaint 11000478I WAS DRIVING TO WORK TO PICK UP PAYCHECK AND CAR STARTED TO HAVE A PINGING TYPE SOUND IN ENGINE, OPENED HOOD, NOTICED NO ANTIFREEZE (WHICH WAS JUST CHECKED 5 DAYS EARLIER AND WAS AT CORRECT LEVELS!!), THE ENGINE SHUT OFF. I REALLY WISH WE COULD GET TO CHRYSLER ABOUT THE FAULTY ENGINES 2.7L ON THIS VEHICLE!!! I BOUGHT IT FROM AN OLDER COUPLE AND ONLY PUT 5000 MILES ON THE CAR. NOW I'M STUCK WITH NO CAR FOR MYSELF AND 5 YEAR OLD CHILD!!! *TR
NHTSA complaint 10476737I BOUGHT THE CAR FROM A DEALER AFTER A WHILE THE MOTOR FAILED I SPENT 2600. I HAD IT REPLACED 6MO LATER THE MOTOR FAILED IT WAS UNDER WARRANTY (THE MOTOR) BUT I HAD TO PAY $800.00 FOR LABOR, THEN NOT EVEN 8MO LATER THAT MOTOR FAILED. I HAVE PUT SO MUCH MONEY IN THIS CAR WE HAVE ONLY DRIVEN IT FOR MAYBE A YEAR. I'M STILL PAYING ON THE CAR IT WON'T BE PAID OF UNTIL NOV 2011 ALL TOGETHER I WILL HAVE PAID OVER 10,000 FOR A CAR AND ONLY DROVE IT FOR 1 YEAR. CONSIDERING THE MOST ME AND MY WIFE HAVE MADE IN A YEAR WAS 35,000 WE SPENT ALMOST A THIRD OF A YEAR WORKING HARD FOR A CAR THAT WE WOULD ONLY GET TO DRIVE FOR 1 FLIPPIN YEAR. SAD, SAD, SAD. I HAVE HAD MANY CARS IN THE 10 YEARS I'VE BEEN DRIVING AND I HAVE NEVER HAD ONE, NOT ONE CATASTROPHIC ENGINE FAILURE. AND TO ADD TO THAT I'VE NEVER HAD A CAR THAT WASN'T AT LEAST 5 YRS OLD WITH AT LEAST 60,000 MI. ON IT AS A MATTER OF FACT ALL BUT THE CAR I'M WRITING ABOUT AND THE CAR MY WIFE DRIVES NOW HAD OVER 110,000 WHEN I GOT THEM. SO IS THIS MY FAULT? AM I THE UNLUCKIEST GUY IN THE WORLD? I DON'T THINK SO I'VE HEARD A LOT OF PEOPLE SINGING THIS SAME TUNE ABOUT THE 2.7 MOTORS, SO MY QUESTION WHY HAS NOTHING BEEN DONE ABOUT THESE ISSUES, WHY HAS THIS MOTOR NOT BEEN COMPLETELY RECALLED? I REALIZE THERE'S A LOT OF MONEY AT STAKE HERE, BUT IF I HAD A COMPANY AND PRODUCED A PRODUCT THAT WAS PRONE TO FAIL, OR BREAK, IT WOULD BE RECALLED NO MATTER WHAT, EVEN IF IT WAS THE END OF MY CO THAT WOULD HAPPEN. SO WHAT IS THE PROBLEM, WHY ISN'T CHRYSLER BEING HELD RESPONSIBLE? *TR
NHTSA complaint 10404538TL* THE CONTACT OWNS A 2001 CHRYSLER CONCORDE. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL BECAME EXTREMELY LOOSE. THE CONTACT STATED THAT THE FAILURE WAS CONTRIBUTED TO A DEFECTIVE RACK AND PINION. THE VEHICLE WAS IN THE PROCESS OF BEING DIAGNOSED AND REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
NHTSA complaint 10402994TL*THE CONTACT OWNS A 2001 CHRYSLER CONCORDE. THE CONTACT STATED THERE WAS A LOUD NOISE COMING FROM THE ENGINE AND AN ABNORMAL OIL LEAK. THE VEHICLE WAS TAKEN TO THE DEALER FROM WHICH IT WAS PURCHASED AND THE CONTACT WAS ADVISED THAT THE ENGINE WAS REPAIRED TWICE BEFORE IT WAS SOLD TO HIM. THE DEALER REFUSED TO MAKE ANOTHER REPAIR. THE MANUFACTURER WAS CONTACTED BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 106,963. UPDATED 4/11/2011 *CN UPDATED 04/27/11*JB
NHTSA complaint 103901382.7 ENGINE IN CHRYSLER CONCORDE JUST BLEW WITH 70,000 MILES ON VEHICLE. 4 SEPARATE MECHANICS STATED THAT CHRYSLER HAD MANY, MANY ISSUES WITH THE 2.7 ENGINE. OIL WAS CHANGED REGULARLY AND ALL FLUIDS WERE AT CORRECT LEVELS. NO REASON FOR ENGINE TO COMPLETELY FAIL WITH SUCH LOW MILEAGE. COMPLETE ENGINE REPLACEMENT TO GET VEHICLE UP AND RUNNING AGAIN. I BELIEVE THIS IS A DEFECTIVE ENGINE WHICH IS NOW COSTING ME $1000'S OF DOLLARS TO REPAIR. THERE ARE NO EVENTS LEADING UP TO FAILURE. ENGINE MADE NOISE FOR 1 DAY, I PARKED IT, AND 3 DAYS LATER IT WOULD NOT START. HAD MECHANIC CHECKING AND REPLACING STARTER, BATTERY, ETC. FINALLY DETERMINED THE ENGINE BLEW. AS OF TODAY, THE ENGINE HAS NOT BEEN REPLACED. VEHICLE IS CURRENTLY PARKED. *TR
NHTSA complaint 10336625I WAS DRIVING MY 2001 CHRYSLER CONCORDE ON THE HIGHWAY WHEN WITH NO WARNING THE ENGINE STARTED TO RATTLE AND EVENTUALLY THE ENGINE FAILED. THE ENGINE WAS A 2.7L AND THE CAR HAD 118,000 MILES ON IT. THIS WAS A VERY SCARY SITUATION ON THE HIGHWAY. THE ENGINE FILED AND THE CAR IS CURRENTLY NOT RUNNING. *TR
NHTSA complaint 10291225MY CAR CHRYSLER ENGINE FAILED WHILE I WAS DRIVING. *TR
NHTSA complaint 102830652001 CONCORD STEERING WENT OUT FOR THE SECOND TIME. CAR HAS ONLY 42000 MILES. WHILE BACKING OUT OF THE DRIVE WAY ONE WHEEL WENT LEFT THE OTHER STAYED STRAIGHT. MY WIFE HAD JUST CAME HOME FROM WORK. *TR
NHTSA complaint 10278596THE FIRST BREAKDOWN OCCURRED IN JANUARY OF 2004. THE ENGINE FROZE WITH NO WARNING. WE HAD PURCHASED AN EXTENDED WARRANTY THAT COVERED THE DAMAGES TO THE VEHICLE AND REPLACED THE ENGINE. THE SECOND BREAKDOWN OCCURRED ON AUGUST 1ST 2008. THAT'S RIGHT THE SECOND BREAKDOWN. THE SAME THING HAPPENED THE ENGINE WENT FROM RUNNING GREAT TO RUNNING LIKE CRAP IN SECONDS. I HAVE BEEN INFORMED THAT I WILL BE NEEDING TO PURCHASE ANOTHER ENGINE. *TR
NHTSA complaint 10236958I WAS DRIVING DOWN THE HIGHWAY ON WAY TO WORK ONE MORNING, AS I HAD DONE MANY TIMES. I WAS GOING APPROX 55 MPH AND MADE A DECISION TO PASS A SLOWER VEH THAT WAS TRAVELING AHEAD OF ME. AS I PASSED THE OTHER VEHICLE MY CAR SHUT DOWN, WITHOUT ANY WARNING OF LIGHTS OR ANYTHING THE ENGINE JUST STOPPED. IT HAS NOT STARTED SINCE. IT NEEDED TO BE TOWED FROM THE SCENE. IT WAS DEFINITELY A SAFETY HAZARD. I AM LUCKY THAT I WAS ABLE TO COAST TO THE EDGE OF THE ROAD SAFELY. I HAVE BEEN MAKING A $300 PER MONTH CAR PAYMENT ON A VEHICLE I CAN'T USE UNLESS I SPEND $3000 TO REPLACE THE ENGINE. I AM A SINGLE MOTHER AND I DO NOT HAVE THE MEANS TO DO THAT. I HAS INFERED WITH MY SAFETY AND MY JOB.
NHTSA complaint 102324912.7 LITER V6 CHRYSLER CONCORDE ENGINE IN EXCELLENT WORKING CONDITION WITH CONSTANT OIL AND FILTER CHANGES EVERY 3,000 MILES UNEXPECTEDLY FAILED. AFTER TAKING ENGINE TO DEALER I WAS INFORMED THAT THE ENGINE HAD TO BE REPLACED. NO OTHER EXPLANATION AS TO THE CAUSE OF THE PROBLEM WAS GIVEN. AFTER CHECKING THE INTERNET WE HAVE FOUND THAT THIS IS A KNOWN PROBLEM WITH THESE ENGINES AND THAT CHRYSLER IS NOT TAKING RESPONSIBILITY FOR THIS DEFECT. *TR
NHTSA complaint 102311292.7 LITER ENGINE SUDDENLY FAILS WITHOUT WARNING. HAVEN'T FIXED THE PROBLEM YET. STILL OWE OVER 6,000 DOLLARS ON THE CAR. *TR
NHTSA complaint 10218830CAR ENGINE SEIZED UP FOR NO REASON. *TR
NHTSA complaint 102179672001 CHRYSLER CONCORDE ENGINE FAILURE WHILE ON HIGHWAY *CN
NHTSA complaint 10216440CAR ENGINE SEIZED DUE TO SLUDGE BUILD UP. I'VE ONLY HAD THE CAR FOR 10 MONTHS BEFORE THIS HAPPENED. I'VE DONE THE PROPER MAINTENANCE TO IT, IE. OIL CHANGES. AND THE PLACE WHERE THE CAR IS CURRENTLY SITTING, THEY REFUSE TO HONOR MY EXTENDED WARRANTY DUE TO SLUDGE BUILD UP. *TR
NHTSA complaint 10215310TL*THE CONTACT OWNS A 2001 CHRYSLER CONCORD. WHILE DRIVING APPROXIMATELY 45MPH, THE VEHICLE WOULD HESITATE INTERMITTENTLY. WITHOUT WARNING, THE VEHICLE LOST POWER. AS A RESULT, THE WATER PUMP FAILED AND WATER CAUSED WATER TO LEAK INTO THE ENGINE COMPARTMENT. THERE WERE NO WARNING INDICATOR LIGHTS PRESENT. THE DEALER STATED THAT BECAUSE THE FAILURE WAS INTERNAL, THE WATER WAS LEAKING INTO THE OIL PAN CAUSING THE WATER AND OTHER SUBSTANCES TO BE PUMPED INTO THE ENGINE. THE CONTACT HAD TO SHUT THE ENGINE OFF TO AVOID A CRASH. THE BRAKES HAVE ALSO FAILED DUE TO THE WATER PUMP FAILING. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS A 84,000 AND THE CURRENT MILEAGE IS 84,800.
NHTSA complaint 10213466I HAD A 2001 CHRYSLER CONCORDE WITH A 2.7L ENGINE. I SERVICED IT EVERY 3,000 MILES AND NEVER HAD A PROBLEM. THEN ONE DAY, AT 95,000 MILES, I WAS DRIVING IT AND THE THERMOSTAT SHOT TO OVERHEATING. I PULLED OVER, HAD A SERVICE STATION LOOK AT IT, AND THEY SAID IT WAS SOMETHING A DEALER NEEDED TO LOOK AT. I HAD IT TOWED TO A DEALER AND THEY SAID THE 'ENGINE BLOCK WAS CRACKED, THAT COOLANT AND OIL MIXED AND GOT SLUDGE IN THE ENGINE AND THE ENGINE WAS SHOT.' AT 95,000 MILES IT WOULD COST ME MORE TO FIX THEN THE CAR WAS WORTH, SO I HAD TO BUY A NEW CAR. SOMEONE TOLD ME THERE WERE THOUSANDS OF THIS EXACT PROBLEM WITH THIS CHRYSLER ENGINE AND CHRYSLER TOLD ME THERE WAS NO RECALL AND NOTHING I COULD DO. I SEARCHED THE WEB AND FOUND A LOT OF ARTICLES ABOUT HOW BIG A PROBLEM THIS IS AND HOW MANY CARS IT HAS AFFECTED, AND SUGGESTED OWNERS REPORT THIS TO YOU. SOMEONE NEEDS TO MAKE CHRYSLER DO SOMETHING ABOUT THIS. WHILE IN MY CASE IT DIDN'T RESULT IN AN ACCIDENT (IT ALMOST DID WHEN MY CAR DIED ON THE ROAD), AND THE CAR DIDN'T CATCH ON FIRE, DO PEOPLE HAVE TO DIE OR CARS CATCH ON FIRE BEFORE CHRYSLER IS MADE TO BE ACCOUNTABLE FOR AN OBVIOUS ENGINE FLAW? I WOULD APPRECIATE ANY HELP OR GUIDANCE YOU CAN GIVE ON WHAT RECOURSE I HAVE AND SHOULD PURSUE. BOB BLADEL ASHBURN, VA *TR
NHTSA complaint 10212405THE ENGINE STOPPED WHILE DRIVING ON I-355 ILLINOIS. *JB
NHTSA complaint 10203997TL*THE CONTACT OWNS A 2001 CHRYSLER CONCORDE. WHILE DRIVING 60 MPH, THE CONTACT HEARD A KNOCKING SOUND, THE VEHICLE SHOOK, AND THE OIL LIGHT ILLUMINATED. SHE SHUT OFF THE VEHICLE AND HAD IT TOWED TO HER RESIDENCE. THE CONTACT BELIEVED THAT THE ENGINE FAILED. AS OF SEPTEMBER 5, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 67,000. THE MECHANIC INFORMED THE CONSUMER THERE WAS VISIBLE SIGNS OF OIL SLUDGE. UPDATED 09/26/07. *JB
NHTSA complaint 10201917Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.