2004 Chrysler Concorde

40 complaints on file, page 1 of 2.

1. Filed Oct 29, 2018Failure Oct 21, 2015201,604 milesBarron, WIBody, WheelsCrash1 injured

   I WAS DRIVING WEST ON HWY 8, GOING 5-10 MILES UNDER THE SPEED LIMIT AND A VEHICLE AT A SIDE ROAD WAS STOPPED AT THE STOP SIGN. HOWEVER, HE THEN PULLED OUT IN FRONT OF ME INSTEAD OF WAITING, SO IT WAS HIS FAULT. HE EVEN SAID IT WAS HIS FAULT, AND HE WAS IN A HURRY AS IT WAS HIS LAST MEAL TO DELIVER FOR MEALS-ON-WHEELS. I HAVE BEEN DEALING WITH BACK PROBLEMS AND MEDICAL APPOINTMENTS EVER SINCE, AND STILL TRYING TO WORK. ALSO, THE POLICE REPORT SAID THE AIR BAG WAS DEPLOYED, HOWEVER THEY DID NOT COMPLETELY DEPLOY; THEY STARTED TO BUT THAT WAS ALL, AND PICTURES WILL PROVE THE AIR BAGS DID NOT WORK PROPERLY. I DO NOT KNOW THE RECALL NUMBER FOR OUR 2004 CHRYSLER CONCORDE. PS: LOOKS LIKE THE POLICE REPORT IS MORE THAN 5MB SO HOW DO I SEND THAT TO YOU? *DT

   NHTSA complaint 11143951
2. Filed Apr 19, 2016Failure Apr 13, 2016189,000 milesIndianapolis, INFuel system, Hoses, Lines/piping, And fittings

   TL* THE CONTACT OWNS A 2004 CHRYSLER CONCORDE. THE CONTACT NOTICED A STRONG ODOR OF FUEL EVERY TIME THE VEHICLE WAS DRIVEN. THE CONTACT OPENED THE HOOD AND NOTICED A PUDDLE OF FUEL ON THE GROUND. THE CONTACT DROVE TO THE USED CAR LOT WHERE THE VEHICLE WAS PURCHASED WHERE IT WAS DIAGNOSED THAT THE FUEL LINE WAS CORRODED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 189,000.

   NHTSA complaint 10860307
3. Filed Feb 9, 2016Failure Jan 30, 201663,100 milesNorth Grosvenordale, CTFuel system, Tank assembly, Power train, Wheel bearing

   TL* THE CONTACT OWNS A 2004 CHRYSLER CONCORDE. THE CONTACT STATED THAT WHEN THE DEFROSTER WAS ENGAGED, IT FAILED TO DEFROST THE WINDOW AND OBSCURED THE DRIVER'S VISION WHILE DRIVING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,100. UPDATED 04/14/16*LJ *JS

   NHTSA complaint 10825013
4. Filed Oct 13, 2015Failure Oct 9, 201591,000 milesOAK Hill, WVElectrical system, Engine, Fuel/propulsion system

   WHEN I TRY TO BRAKE AT A STOP LIGHT, MY CAR TRIES TO QUIT. WHEN I SLOW BEHIND ANOTHER VEHICLE, MY VEHICLE LUNGES UPON CONTINUING AGAIN. I HAVE HAD THE TIMING CHECKED, BUT THAT IS NOT MY PROBLEM. I CAN SMELL GASOLINE WHEN MY VEHICLE ACTS UP. I FEAR FOR MY LIFE AND THE LIFE OF MY 12 YEAR OLD SON. I AM A SINGLE PARENT WORKING FOR $ 9.00 AN HOUR. I NEED MY CAR TO GET TO WORK, BUT I'M AFRAID OF IT, AND I JUST DON'T HAVE THE EXTRA MONEY TO HAVE IT CHECKED AND REPAIRED! I THOUGHT PERHAPS IT MIGHT HAVE A RECALL ON IT, BECAUSE SO MANY OTHERS DO! [XXX] [XXX] OAK HILL, WV. 25901 [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

   NHTSA complaint 10781634
5. Filed May 18, 2015Failure May 16, 2015LOS Angeles, CAAir bagsCrash1 injured

   MY VEHICLE WAS FIRST HIT ON THE DRIVER SIDE BY A HIT AND RUN DRIVER. THEN IT WENT INTO ONGOING TRAFFIC TO HIT ANOTHER CAR HEAD ON AND FINALLY WENT ON THE SIDE WALK HITTING A TREE.

   NHTSA complaint 10717200
6. Filed Dec 12, 2014Failure Jul 7, 2014106,000 milesWeare, NHPower train

   TL* THE CONTACT OWNS A 2004 CHRYSLER CONCORDE. WHILE DRIVING APPROXIMATELY 45 MPH AND ATTEMPTING TO ACCELERATE, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE POWER TRAIN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

   NHTSA complaint 10663812
7. Filed May 21, 2013Failure May 21, 201370,000 milesLancaster, CAAir bags

   MAY 21, 2013 AT ABOUT 8 AM I WAS ON MY WAY TO WORK DRIVING ON THE FREEWAY WHEN THE PASSENGER AIRBAG DEPLOYED FOR NO REASON, IT STARTLED & SHAKEN ME TO THE POINT THAT IT ALMOST CAUSE ME TO GET INTO AN ACCIDENT, I THOUGHT THAT I HAD A TIRE BLOW OUT OR GUNSHOT TO MY WINDSHIELD BECAUSE I SEEN A FLASH, I PULLED OVER AND EXIT TO THE NEXT OFF RAMP TO CALM MYSELF FOR ABOUT 25 MIN THEN DROVE MY CAR TO THE CAR DEALER SERVICE AREA HOPING THAT THE DRIVER SIDE AIRBAG WOULDN'T DEPLOY ON MY FACE AS I DROVE. I AM VERY CONCERNED AND HOPE TO HAVE SOME ONE LOOK INTO THIS VERY DANGEROUS FAULTY AIRBAG ISSUE THAT I'VE ENCOUNTERED AND FOR THE DAMAGE TO MY VEHICLE. PLEASE CONTACT ME REGARDING THIS COMPLAINT. THANK YOU *TR

   NHTSA complaint 10513008
8. Filed Nov 9, 2012Failure Sep 5, 200825,000 milesDebary, FLElectrical system, Engine, Exterior lighting

   THE CAR HEAD LIGHTS & DASH LIGHTS DIM WHEN DRIVING. IF YOU PLAY WITH CONTROL SWITCH IT SOMETIMES MAKES THEM WORK RIGHT. CAR STALLS AND DOESN'T WANT TO RESTART. WE HAVE DONE THE RECALL FOR EXHAUST. THE A/C ALL THE SUDDEN STARTED MAKING NOISES WHEN STALLING AND NOW DOES NOT WORK MAKES A HISSING SOUND. I HAVE KEPT THIS CAR IN GREAT SHAPE AND HAVE IT MAINTAINED & SERVICED REGULARLY. I HAVE HAD SEVERAL SENSORS REPLACED AND THE ENGINE LIGHT REFUSES TO GO OFF. I PUT IT IN THE SHOP AND THEY SAID IT WAS BECAUSE GAS CAP WAS LOOSE. THAT WASN'T THE CASE, CAR IS NOW SITTING IN DRIVEWAY UNABLE TO START. HAD THE HEADS REMOVED AND FUEL INJECTORS CLEANED AND CAR STILL WON'T RUN. *TR

   NHTSA complaint 10483896
9. Filed Jul 18, 2012Failure May 9, 201256,000 milesAttica, NYWheels

   TL* THE CONTACT OWNS A 2004 CHRYSLER CONCORDE LX. WHILE DRIVING APPROXIMATELY 35 MPH, THERE WAS A LOUD NOISE OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE LUG NUTS ON EACH FOUR ALUMINUM WHEELS WERE LOOSE. THE TECHNICIAN TIGHTENED THE LUG NUTS. THE LUG NUTS WERE TIGHTENED SIX TIMES ON SEPARATE OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

   NHTSA complaint 10466390
10. Filed Apr 18, 2012Failure Oct 12, 201171,519 milesMansfield, OHLatch

    I TOOK MY VEHICLE TO A MECHANIC, BECAUSE THE HOOD WOULDN'T CLOSE. [WORK PERFORMED - REMOVE HOOD LATCH AND LUBRICATE LATCH AND CABLE IF HAPPENS AGAIN WILL NEED HOOD RELEASE CABLE (PER MECHANIC RECEIPT)] SECOND INCIDENT DATE:10/31/3011, FAILURE MILEAGE:71,782. I RETURNED TO THE MECHANIC, BECAUSE THE HOOD WOULDN'T CLOSE. [WORK REQUESTED - HOOD WONT(SIC) CLOSE, WORK PERFORMED - REPLACE STRECHED(SIC) HOOD RELEASE CABLE (PER MECHANIC RECEIPT)] THIRD INCIDENT DATE:01/05/12, FAILURE MILEAGE:74,187. I RETURNED TO THE MECHANIC, BECAUSE THE HOOD WOULDN'T CLOSE. [WORK REQUESTED - REPLACE HOOD LATCH (PER MECHANIC RECEIPT)] THE VEHICLE HOOD REMAINS CLOSED, PRESENTLY. IN MARCH 2012, I FOUND A HOOD LATCH RECALL ONLINE, FOR 2004 CHRYSLER CONCORDE. I NOTIFIED CHRYSLER THAT THERE IS A SAFETY RECALL NO. C29 -- HOOD LATCH ASSEMBLY FOR 2004 CHRYSLER CONCORDE. CHRYSLER SAID MY CAR WAS NOT IN THE RECALL. THEY TOLD ME TO MAIL MY ORIGINAL RECEIPTS AND HOOD LATCH FAILURE INFORMATION TO THEM. CHRYSLER RECEIVED MY RECEIPTS. ON APRIL,6, 2012, CHRYSLER STAFF, TOLD ME THAT MY VEHICLE IS NOT UNDER RECALL. I ASKED, "WHO DOES RECALLS?" CHRYSLER STAFF TOLD ME THAT THE NHTSA DOES RECALLS. THERE MAY BE OTHER 2004 CHRYSLER VEHICLES EXPERIENCING HOOD LATCH PROBLEMS. PLEASE INVESTIGATE THIS DANGEROUS CONDITION. THANK YOU. *JS

    NHTSA complaint 10455668
11. Filed Dec 6, 2011Failure Dec 1, 2009155,000 milesHouse Springs, MOBody

    TL* THE CONTACT OWNS A 2004 CHRYSLER CONCORDE. THE CONTACT STATED THAT THE TRUNK WOULD NOT STAY OPEN AND WOULD SLAM SHUT ABRUPTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 155,000.

    NHTSA complaint 10438794
12. Filed Oct 6, 2011Failure Sep 13, 201160,000 milesHilliard, OHSeats

    I WAS BACKING MY CAR OUT OF DRIVEWAY WHEN BACK OF SEAT COLLAPSED AND I FOUND MYSELF ON MY BACK SEEING STARS AND MY CAR WAS STILL MOVING . I WAS ABLE TO PULL MYSELF UP AND STOP THE CAR ON THE ROAD WITHOUT BEING HIT. I RECEIVED A CONCUSSION AND A HEADACHE THAT IS STILL WITH ME NOW OCTOBER 6, 2011. CHRYSLER CANNOT FIND A NEW SEAT FRAME AND WANTS TO PUT IN A USED ONE FROM A USED OR WRECKED CAR WITH NO WARRANTY. I CANNOT AFFORD A CAR PAYMENT FOR ANOTHER CAR AND MY CAR IS PAID FOR. I AM 67 YEARS OLD! I AM AFRAID TO DRIVE MY CAR WITH A JUNK PART IN IT. I HAVE MISSED WORK FROM THE CONCUSSION AND NOW HAVE NO WAY TO WORK UNLESS I WALK OR BEG A RIDE.. *TR

    NHTSA complaint 10428999
13. Filed Jul 13, 2011Failure Jul 12, 2010160,000 milesMidlothian, VAAutomatic transmission

    TL* THE CONTACT OWNS A 2004 CHRYSLER CONCORDE LIMITED EDITION. THE CONTACT STATED THAT THE VEHICLE WOULD STALL WHILE DRIVING AND JERK WHEN SHIFTING INTO THE NEXT GEAR. OCCASIONALLY, THE GEARS WOULD STICK WHEN ATTEMPTING TO SHIFT. THE VEHICLE SPEED WOULD INCREASE TO 5000 RPMS, THE ENGINE AND OIL LIGHT ALSO ILLUMINATED ON THE INSTRUMENT PANEL. A LOCAL MECHANIC REBUILT THE TRANSMISSION; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE TO THE CONTACT. THE FAILURE MILEAGE WAS 160,000 AND THE CURRENT MILEAGE WAS 170,000.

    NHTSA complaint 10412145
14. Filed Nov 19, 2010Failure Jul 19, 201090,000 milesBatesville, INBody

    TL*THE CONTACT OWNS A 2004 CHRYSLER CONCORDE. THE CONTACT STATED THAT WHEN TRYING TO OPEN HER TRUNK IT FELL DOWN INSTEAD OF STAYING IN THE OPEN POSITION. THE VEHICLE WAS NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS 90,000.

    NHTSA complaint 10366820
15. Filed Mar 25, 2010Failure Mar 21, 200980,000 milesCorriagn, TXExhaust system, Steering, Unknown or other

    ON OUR SECOND ENGINE NOW. THE SECOND ENGINE IS NOW DOING THE SAME AS THE FIRST BEFORE IT QUIT. THE CHECK ENGINE LIGHT IS NOW ON AND NO ONE CAN SEEM TO TELL ME WHY THE CAR KEEPS STALLING WHILE DRIVING AT A VARIETY OF DIFFERENT SPEEDS AND CONDITIONS. WHEN IT STALLS THE CAR IS STILL PARTIALLY ON. THE POWER STEERING GOES OUT AND I CAN NOT ACCELERATE BUT THERE ARE STILL A COUPLE OF LIGHTS ON THE DISPLAY THE SAME ONES THAT TURN ON WHEN YOU TURN THE KEY HALF WAY FORWARD. I THINK THE ELECTRICAL IS STILL ON BUT THE ENGINE IS OFF. DOES THAT MAKE SENSE? I AM NOT A MECHANIC, BUT THEY CAN'T FIGURE IT OUT EITHER SO I GUESS THAT WOULDN'T HELP! THE CHECK ENGINE LIGHT CODE REFERS TO THE CATALYTIC CONVERTER, BUT I HAVE BEEN TOLD THAT IT IS FINE. THIS IS A CONCORDE LXI ACTUALLY SHOULD BE CALLED POS INSTEAD OF LXI. WE HAVE REPLACED THE CAM SENSORS, THE CAM SHAFT, BATTERY, ALTERNATOR, BATTERY CABLES, THE TRANSMISSION, AND THE ENGINE. IT STILL QUITS SEVERAL TIMES A MONTH. THIS ALL BEGAN BEFORE THE WARRANTY WENT OUT, IT PAID TO REPLACE THE FIRST CAM SENSOR. THIS WAS MY FIRST CAR AND I DIDN'T KNOW WHAT TO DO AFTER THE WARRANTY WORE OUT. I STILL DON'T KNOW WHAT TO DO. MECHANICS TELL ME TO GET A NEW CAR I CAN'T AFFORD ONE.

    NHTSA complaint 10322227
16. Filed Jul 31, 2009Failure Jul 30, 2009121,841 milesFerguson, KYElectrical system

    I OWN A 2004 CONCORDE. I JUST HAVE HAD RECALL WORK DONE ON THIS CAR. I CALLED THE LOCAL DEALERSHIP AND ASK THEM IF THERE WAS ANY RECALLS ON THIS CAR BECAUSE IT HAS BEEN STALLING WHILE DRIVING AT VARIOUS SPEEDS. IF YOU OWN ONE OF THESE CARS CALL YOUR DEALERSHIP. THE RECALL NUMBER IS 18J18182 RECALL J18. THE RECALL REPROGRAMS THE COMPUTER.

    NHTSA complaint 10278852
17. Filed May 4, 2009Failure May 3, 2009114,000 milesFerguson, KYEngine and engine cooling

    I HAVE A 2004 CONCORDE LXI. I ALSO HAVE HAD VERY MANY TROUBLES WITH MY CAR STALLING WHILE DRIVING AT VARIOUS SPEEDS AND CONDITIONS. THE ENGINE WILL LOSE POWER AND IT WILL TAKE SOME TIME BEFORE IT STARTS. IT SEEMS THAT THIS IS A BIG PROBLEM WITH SEVERAL MODELS THAT CHRYSLER HAS PRODUCED. THIS PROBLEM NEEDS TO BE ADDRESSED AS SOON AS POSSIBLE. *TR

    NHTSA complaint 10267633
18. Filed Nov 17, 2008Failure Sep 12, 200860,000 milesMetamora, ILSteering

    MY CAR STARTED MAKING A LOT OF CLUNKING AND GRINDING NOISE WHEN I WOULD TURN THE STEERING WHEEL AND WHEN I WOULD GO OVER A BUMP WHILE TURNING, SO I TOOK MY CAR IN TO A CAR SHOP AND THEY SAID THAT IT WAS THE TIE RODS ON MY CAR AND THAT IF I DIDN'T GET IT FIXED THAT I WOULD MORE THAN LIKELY HAVE BAD ACCIDENT BECAUSE THE STEERING WOULD LOCK UP, SO I AM HAVING MY CAR REPAIRED AT MY COST, WHEN CHRYSLER SHOULD HAVE TAKEN CARE OF THIS WHEN IT WAS FIRST BROUGHT TO THERE ATTENTION. MY CAR IS A 2004 CHRYSLER CONCORD WITH ONLY 61744 MILES ON IT, I WAS LUCKY ENOUGH TO KNOW THAT THERE WAS SOMETHING WRONG WITH MY CAR AND HAVE AN APPOINTMENT TO GET THE TIE RODS FIXED BEFORE I GET KILLED, MY APPOINTMENT IS NOV 18, 2008. *TR

    NHTSA complaint 10249037
19. Filed Oct 20, 2008Failure Oct 18, 200873,000 milesAkron, OHEngine and engine cooling

    MY 2004 CHRYSLER CONCORDE HAS ENGINE FAILURE. I HAVE CAME ACROSS LOTS OF PEOPLE WITH THE SAME PROBLEMS WITH THE 2.7 ENGINES. I JUST BOUGHT THE CAR 1 YEAR AGO AND CHRYSLER HAS TOLD ME SINCE THE CAR IS OLDER THAN THREE YEARS THEY ARE NOT LIABLE. THE DEALERSHIP ALSO HAS BEEN RUDE TO ME AND HAS LIED TO CHRYSLERS CUSTOMER SERVICE. I HAVE GOTTEN OIL CHANGES BUT OF COURSE I DON'T HAVE RECEIPTS. I SHOULD NOT BE RESPONSIBLE FOR THIS THEY SHOULD. *TR

    NHTSA complaint 10246109
20. Filed Sep 27, 2008Failure Sep 27, 2008Vista, CAAir bags, Electrical system, Cooling system, Exterior lighting

    I DID NOT HAVE A ACCIDENT. BUT I HAVE HAD THIS CAR FOR ONLY 15 MONTHS AND I'VE HAD TO TAKE THIS CAR IN FOR THE SAME DEFECT SEVERAL TIMES AND MANY TIMES OVER AND OVER AGAIN ESPECIALLY THE LAST 3 MONTHS. I'VE HAD IT WITH THIS CAR AND I CAN'T DEAL WITH THIS ANY MORE. AND TOYOTA OF ESCONDIDO WHERE WE BOUGHT THE CAR CAN'T SEEM TO GET IT RIGHT OR GIVE US ANOTHER CAR. *TR

    NHTSA complaint 10243774