Complaints over time
Complaints about the 2002 Chrysler LHS peaked in 2003, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2002 Chrysler LHS
Minivan, gasoline, FWD/Front-Wheel Drive, built in United States. Owner complaints on file from May 14, 2003 to May 6, 2009.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints3Below the median 2002 minivan
Severity index0.02002 minivans average 8.8
First 24 months1Complaints in its first two years
Components
33% of complaints about the 2002 Chrysler LHS name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2002 Chrysler LHS
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2002 Chrysler LHS
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
3 complaints on file, page 1 of 1.
- Filed May 6, 2009Failure Apr 4, 2009Omaha, NEElectrical system
I PURCHASED A CHRYSLER PACIFICA BRAND NEW WITH IN THE FIRST 6 MONTHS THE THING DIED OUT WHILE DRIVING DOWN THE PARKING LOT EVERYTHING LOCKED UP AND I WAS UNABLE TO STEER BUT I STOPPED BY PUTTING ON THE EMERGENCY BRAKE !! THEN THE NEXT THING IS MY HEADLIGHT AND BRAKELIGHTS KEEP GOING OUT. I PUT NEW BULBS IN AND IN A DAY OR TWO THEY ARE OUT AGAIN, I HAVE PUT IN SHOP. THEY SAID THEY CAN'T FIND ANYTHING WRONG BUT NOW IT IS WORSE. I CAN ADJUST THE SEATS MIRRORS AND THE WINDOWS WORK BUT SEEMS LIKE WHEN RADIO IS OFF NO HEATING FAN BLOWING R DON'T AT ALL TOO !!!! I BOUGHT THE VEHICLE BACK TO THE DEALER AND WAS INFORMED THE WARRANTY HAS EXPIRED AND TO DIAGNOSE IT WILL BE $550. I SAID,"NO I HAVE EXTENDED WARRANTY AND IT IS COVERED", I HAVE HAD PROBLEMS WITH THIS CAR SINCE I BOUGHT IT AT FIRST YOU WERE NICE NOW YOU KEEP GIVING ME A HARD TIME AND SAY IT IS ALL IN MY HEAD. POWER STEERING WORKS AT TIMES BUT IT IS TOO HARD TO TURN WHEN IT DOESN'T WORK AND IS UNSAFE !!! THEY WON'T HELP ME OUT SO IM COMPLAINING NOW MORE THEN EVER SINCE I ALMOST WRECKED DUE TO THE STEERING AND LIGHTS NOT WORKING !!!!!! FAULTY ELECTRICAL SYSTEM !!! *TR
NHTSA complaint 10267850 - Filed Feb 10, 2004Failure Jan 5, 200429,440 milesWinneconne, WIMacpherson strut
THE FRONT DRIVER'S SIDE STRUT WAS BENT. THE TOP OF THE TIRE WENT IN AND THE BASE OF THE TIRE MALFUNCTIONED. *AK THE CONSUMER SLID ON AN ICEY PATCH ON TO A DRY ROAD SERVICE. *SC *JB
NHTSA complaint 10053768 - Filed May 14, 2003Failure Nov 7, 2002Birmingham, MIFront
THE DRIVER'S SEAT BELT LOCKED UP WITHOUT WARNING. *JB
NHTSA complaint 10019796
Source: NHTSA ODI complaints file.
Investigations
1 NHTSA investigation on file
- PE03010 Preliminary evaluation, Speed control
THROTTLE CONTROL FAILURE
Opened Feb 27, 2003, closed Sep 2, 2003
Source: NHTSA ODI investigations file.
Service bulletins
53 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- 9004275 Jul 22, 2020 · Service Bulletin/Repair Instructions
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC"… - 9004275 Jul 22, 2020 · Service Bulletin/Repair Instructions
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC"… - R2118796A Feb 26, 2016 · Service Bulletin/Repair Instructions
Valve Body. These may cause over drive cycling. - 3100519 Nov 20, 2019 · Service Bulletin/Repair Instructions
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. - 3100319 Nov 20, 2019 · Service Bulletin/Repair Instructions
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. - 3100619 Nov 20, 2019 · Service Bulletin/Repair Instructions
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. - 9002519 Mar 20, 2013 · Service Bulletin/Repair Instructions
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco… - R2118796A Feb 26, 2016 · Service Bulletin/Repair Instructions
Valve Body. These may cause over drive cycling. - 23-015-20 Apr 30, 2020 · Service Bulletin/Repair Instructions
Disinfectant Solution Recommended for COVID-19 - 08-049-20 Apr 22, 2020 · Service Bulletin/Repair Instructions
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary. - 31-005-19 Nov 20, 2019 · Service Bulletin/Repair Instructions
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. - 31-003-19 Nov 20, 2019 · Service Bulletin/Repair Instructions
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. - 31-006-19 Nov 20, 2019 · Service Bulletin/Repair Instructions
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. - 23027 Aug 23, 2016 · Service Bulletin/Repair Instructions
Return: Wiring Assy - Engine You have been identified as either having stock, or have stock in transit to your dealership. Please return stock packaged before 2016/07/31 (31 July, 2016)of follow ing part numbers:68176457AF, 68176459AF. Please return susp… - 23104 Aug 22, 2016 · Service Bulletin/Repair Instructions
05182535AD - Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05182535AD . See attachments for identifying suspect stock. Please return suspe… - 23137 Aug 22, 2016 · Service Bulletin/Repair Instructions
Inspect and Return: Trim Cover Assy - A-Pillar Rt/Lt You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1ZA04DX9AE, 1ZA05DX9AE. See attachments for identifying suspect… - Volume 2, Issue Aug 18, 2016 · Service Bulletin/Repair Instructions
Warranty Operations Newsletter Updates from Warranty Operations - Volume 2, Issue Jun 2, 2016 · Service Bulletin/Repair Instructions
Warranty Operations Newsletter Updates from Warranty Operations - 20244 Aug 18, 2016 · Service Bulletin/Repair Instructions
CBXDP361AA Return: Spacer Kit - Visor You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number CBXDP361AA. Replacement part number is CBXDP361AB w hich is in stock and available for … - 22958 Aug 17, 2016 · Service Bulletin/Repair Instructions
1NT30XDVAC - Inspect and Return: Panel - Instrument Panel You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 1N T30XDVAC. See attachments for identifying suspect stock. … - 22867 Aug 17, 2016 · Service Bulletin/Repair Instructions
Inspect and Return: Solenoid Module - Transmission You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of follow ing part numbers:52120000AA, 52119435AF, 05078709AB. See attachments fo… - 22892 Aug 17, 2016 · Service Bulletin/Repair Instructions
Return: Lamp Assy - CHMSL& Cargo Light You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers:55372082AE, 55372082AD, 55372082AC, 55372082AB, 55372082AA. Replacemen… - 20616 Aug 12, 2016 · Service Bulletin/Repair Instructions
P/N CBSZR068AA: Inspect & Return: Module Kit - Occupant Restraint You have been identified as either having stock, or have stock in transit to your dealership. Please return part number CBSZR068AA as per the QIR attached. Replacement part can be obtained… - 9002519 Mar 20, 2013 · Service Bulletin/Repair Instructions
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco… - 9003623 Nov 16, 2016 · Service Bulletin/Repair Instructions
Wiper If Mopar OE wipers are unavailable, the below alternatives can be offered instead. 05066964A$ = WBRW0011A$ 05066973A$ = WB000019A$ or WBF00019A$ 05096134A$ = WB000027A$ or WBF00028A$ 55154762A$ = WB000013A$ 68001330A$ = WB000019A$ or WBF00019A$ … - 0803006 Aug 25, 2006 · Service Bulletin/Repair Instructions
POWERTRAIN CONTROL MODULE INITIALIZATION. *KB - 0801505 Mar 2, 2005 · Service Bulletin/Repair Instructions
POWERTRAIN CONTROL MODULE INITIALIZATION. *SC - 2400204 Jul 30, 2004 · Service Bulletin/Repair Instructions
AIR CONDITIONER AND HEATER PERFORMANCE. *TT - 2304702 May 4, 2004 · Service Bulletin/Repair Instructions
INTERIOR FRONT DOOR HANDLE/BEZEL REPLACEMENT. *MJ - 0900204 Jan 27, 2004 · Service Bulletin/Repair Instructions
SHORT DURATION COLD ENGINE START-UP TICKING LIKE SOUND. THIS BULLETIN APPLIES TO VEHICLES BUILT PRIOR TO MARCH 31, 2003. *MN - 0900503 Nov 21, 2003 · Service Bulletin/Repair Instructions
SHORT DURATION COLD ENGINE START-UP TICKING LIKE SOUND. *TT - 1804203 Nov 28, 2003 · Service Bulletin/Repair Instructions
FLASH-ROUGH IDLE. *PH - 0802203 Jul 4, 2003 · Service Bulletin/Repair Instructions
HEADLAMP/INSTRUMENT PANEL ILLUMINATION. 2004 MODELS INCLUDED. *TT - 2301103 May 9, 2003 · Service Bulletin/Repair Instructions
SAG OR RATTLE AT REAR OF HEADLINER. *TT - 0900203 Mar 14, 2003 · Service Bulletin/Repair Instructions
ENGINE STUMBLE AND/OR MISFIRE - MALFUNCTION INDICATOR LAMP ILLUMINATION. *TT - 1801703 Apr 25, 2003 · Service Bulletin/Repair Instructions
ERRONEOUS MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION - ERRONEOUS DIAGNOSTIC TROUBLE CODES (DTC). *TT - 2300203 Jan 17, 2003 · Service Bulletin/Repair Instructions
WIND NOISE FROM SUNROOF OR B-PILLAR WHILE DRIVING. *TT - 1400103 Jan 24, 2003 · Service Bulletin/Repair Instructions
FUEL TANK SLOW TO FILL. INCLUDING MY2004. *TT - 0200103 Jan 17, 2003 · Service Bulletin/Repair Instructions
SQUEAKING SOUND FROM REAR STRUT(S). *TT - 02020 Oct 23, 2002 · Service Bulletin/Repair Instructions
DELAYED TRANSAXLE ENGAGEMENT AFTER INITIAL START UP. *TT - 0801002 Jul 22, 2002 · Service Bulletin/Repair Instructions
A CONDITION MAY EXIST WHERE THE FRONT DOOR SPEAKER HAS A DISTORTED SOUND AND / OR THE DOOR TRIM PANEL HAS A BUZZ / RATTLE WHEN THE AUDIO SYSTEM IS OPERATED. *TT - 0801002A Aug 26, 2002 · Service Bulletin/Repair Instructions
A CONDITION MAY EXIST WHERE THE FRONT DOOR SPEAKER HAS A DISTORTED SOUND AND / OR DOOR TRIM PANEL BUZZS / RATTLES WHEN THE AUDIO SYSTEM IS OPERATED AT MODERATELY HIGH TO MAXIMUM VOLUME LEVEL. *TT - 1802002 Jun 24, 2002 · Service Bulletin/Repair Instructions
FLASH PROGRAMMING FAILURE RECOVERY. *SLC - 0800702 Mar 25, 2002 · Service Bulletin/Repair Instructions
SUBJECT REGARDING REMOTE KEYLESS ENTRY PROGRAMMING PROCEDURES. *SLC - 2200102 Mar 11, 2002 · Service Bulletin/Repair Instructions
CHROME WHEEL CARE. *SLC - 2302802 Jun 24, 2002 · Service Bulletin/Repair Instructions
SUBJECT REGARDING AN INOPERATIVE OR INTERMITTENT SUN ROOF. *SLC - 0700202 Feb 4, 2002 · Service Bulletin/Repair Instructions
SUBJECT REGARDING LOW OR NO CABIN HEAD, ENGINE COOLING SYSTEM SYSTEM FILL PROCEDURE. *TT - 0801601 Aug 3, 2001 · Service Bulletin/Repair Instructions
INFORMATION REGARDING VEHICLES EQUIPPED WITH RADIOS WILL HAVE A NEW LOCKING RADIO ANTENNA CONNECTOR. *SLC - 2400901 Aug 3, 2001 · Service Bulletin/Repair Instructions
SUBJECT PERTAINING TO A/C HEATER PERFORMANCE.*SLC - 1900701 Aug 3, 2001 · Service Bulletin/Repair Instructions
INFORMATION ON NEW POWER STEERING FLUID.*SLC - 2100601 Mar 16, 2001 · Service Bulletin/Repair Instructions
AUTOMATIC TRANSMISSION FLUID USAGE ATF+4. *TT *MJ - 1801201 May 25, 2001 · Service Bulletin/Repair Instructions
SUBJECT REGARDING GENERIC SCAN TOOL (GST), PUBLICATION NO. 81-170-00008 PROVIDED WITH THIS TECHNICAL SERVICE BULLETIN TO PROVIDE REFERENCE INFORMATION WHEN USING GENERIC SCAN TOOL ON OBDII VEHICLES. *TT - 0801001 May 25, 2001 · Service Bulletin/Repair Instructions
SUBJECT REGARDING AIRBAG / CLOCK SPRING SERVICE FOR VARIOUS MODELS INCLUDING 2002 MODEL YEAR JEEP LIBERTY. *TT
Source: NHTSA manufacturer communications files.