Complaints over time
Complaints about the 2016 Chrysler Pacifica peaked in 2017, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2016 Chrysler Pacifica
Minivan, gasoline, FWD/Front-Wheel Drive, built in Canada. Owner complaints on file from Oct 6, 2017 to Mar 3, 2019.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints2Below the median 2016 minivan
Severity index0.02016 minivans average 4.5
First 24 months0Complaints in its first two years
Components
50% of complaints about the 2016 Chrysler Pacifica name electrical system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2016 Chrysler Pacifica
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2016 Chrysler Pacifica
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Mar 3, 2019Failure Mar 1, 201912,733 milesMiami, FLElectrical system, Power train, Suspension
THE FRONT AXLE BROKE WITH NO EVIDENCE OF IMPACT OR DAMAGE. THE AXLE BROKE WHILE OPERATING THE VEHICLE AT LESS THAN 30 MPH ON A RESIDENTIAL STREET. THE VEHICLE HAS APPROXIMATELY 12,700 MILES ON IT. THE DEALERSHIP CANNOT IDENTIFY A REASON FOR THE FRONT AXLE BREAKING. THIS CAUSED THE VEHICLE TO BE UNABLE TO STEER ACCELERATE, GO FORWARD, OR GO IN REVERSE. *DT*JB MANUFACTURER WAS CONTACTED.*JB
NHTSA complaint 11183725 - Filed Oct 6, 2017Failure Oct 6, 201718,000 milesFrederick, MDElectronic stability control (esc), Engine, Fuel/propulsion system
CAR SHUTS OFF WHILE DRIVING. WARNINGS TO PUT THE CAR IN PARK AND ELECTRONIC STABILITY ISSUES MAY POP UP. THE ENGINE MAKES A WEIRD NOISE AND THE CAR WILL OFTEN NOT SHIFT TO PARK TO RESTART. THIS HAS OCCURRED THREE SEPARATE OCCASIONS FOR ME. EACH TIME I WAS LUCKILY DRIVING SLOWLY PRIOR TO A TURN. I HAVE BROUGHT THE CAR TO THE DEALER EACH TIME. THEY HAVE TRIED REPLACING THE SHIFTER, UPDATED THE COMPUTER SYSTEM AND CLEARED ERROR CODES. NOTHING WORKS. THIS IS A HUGE SAFETY ISSUE FOR OUR FAMILY AND THEY JUST KEEP RETURNING THE CAR TO ME.
NHTSA complaint 11032132
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
144 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- 9100498 Rev 3 May 12, 2025 · Service Bulletin/Repair Instructions
3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. Refer to SOL # S2509000004. It is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressur… - 9100498 Feb 10, 2025 · Service Bulletin/Repair Instructions
"3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the… - S2307000002 REV.B Jun 7, 2024 · Service Bulletin/Repair Instructions
Suspected Engine Coolant Leak - S2307000002 REV.A May 5, 2024 · Service Bulletin/Repair Instructions
Suspected Engine Coolant Leak - S1408000384 Jan 10, 2024 · Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On - 9100226 Sep 15, 2023 · Service Bulletin/Repair Instructions
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect rep… - S1408000384 Feb 14, 2023 · Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On - 9100229 Sep 20, 2023 · Service Bulletin/Repair Instructions
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect. - 9100226 Sep 15, 2023 · Service Bulletin/Repair Instructions
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect rep… - 93120 Aug 30, 2023 · Service Bulletin/Repair Instructions
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC - 93023 Aug 30, 2023 · Service Bulletin/Repair Instructions
Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B) - 9100196 Jul 27, 2023 · Service Bulletin/Repair Instructions
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used - 0700723 May 18, 2023 · Service Bulletin/Repair Instructions
Water Quality When Mixed With Engine Coolant - 1804823 Apr 15, 2023 · Service Bulletin/Repair Instructions
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK - S1408000384 Feb 14, 2023 · Service Bulletin/Repair Instructions
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On - S2108000163 Jul 9, 2021 · Service Bulletin/Repair Instructions
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration - S2109000004 Jul 6, 2021 · Service Bulletin/Repair Instructions
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle. - 3100122 Aug 19, 2022 · Service Bulletin/Repair Instructions
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels… - 9004509 Mar 30, 2022 · Service Bulletin/Repair Instructions
Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold - S2209000004 Apr 2, 2022 · Service Bulletin/Repair Instructions
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. - 9004509 Apr 20, 2022 · Service Bulletin/Repair Instructions
Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold For concerns of V8 oil filter leaks on 22MY an… - 3100122 Aug 19, 2022 · Service Bulletin/Repair Instructions
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels… - 3100122 Aug 19, 2022 · Service Bulletin/Repair Instructions
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels… - 9003735 Oct 18, 2017 · Service Bulletin/Repair Instructions
Cam Phasers, Oil Control Valve For Malfunction Indicator Light (MIL) issues related to 2012-2017 3.6L Pentastar engines, please note that there is a new diagnostic procedure available in DealerCONNECT for P-codes in relationship to cam phasers. Please us… - 9003220 Oct 11, 2017 · Service Bulletin/Repair Instructions
RES / RHA / REB Radios That Support Bluetooth and Hands-Free 1. For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands; DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Hands Free Modu… - 9003790 Oct 4, 2017 · Service Bulletin/Repair Instructions
Valve Cover and Gasket, Left and Right Pertains to vehicles equipped with a 3.6L V6 V.V.T. Engine only: Oil leaking from the valve cover onto the O2 sensor causing faults codes P0140, P2096, P0137, P0157. Need to verify the leak source and cause (gasket … - 9003681 Aug 16, 2017 · Service Bulletin/Repair Instructions
Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. - 9003756 Aug 2, 2017 · Service Bulletin/Repair Instructions
Rain light sensor Rain sense wipers do not operate: 1. Visual Inspection--> Check if the sensor is visually OK. (all the pins are OK) Check that the Connector is NOT loose (Sensor must get a voltage from 9V to 16V) 2. Functional Checks Rain--> Steer… - D1610 Apr 15, 2016 · Service Bulletin/Repair Instructions
"bad cell" reading - 68277402A Apr 20, 2016 · Service Bulletin/Repair Instructions
Adaptive Cruise Control Sensor - 68240156A Apr 20, 2016 · Service Bulletin/Repair Instructions
Radio Frequency Module RF_HUB - 68234120A Apr 20, 2022 · Service Bulletin/Repair Instructions
Panasonic 8.4" CTP/FCTP Radio, Update Failure - S1608000226 Nov 5, 2020 · Service Bulletin/Repair Instructions
(Rev. A) Battery Tester Warranty Code Procedures, Medtronic Update Process - 05152029 Sep 7, 2016 · Service Bulletin/Repair Instructions
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colore… - 9003357 Jul 19, 2017 · Service Bulletin/Repair Instructions
Pentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter (OFA) due to a leak detected between OFA and block. Ensure the torque on the 5 (OFA) bolts are torqued to 12nm. - 9004509 Mar 30, 2022 · Service Bulletin/Repair Instructions
Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold - S2108000163 Jul 9, 2021 · Service Bulletin/Repair Instructions
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration - S2109000004 Jul 6, 2021 · Service Bulletin/Repair Instructions
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle. - 9004386 Jun 9, 2021 · Service Bulletin/Repair Instructions
WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content - 3100121 Apr 10, 2021 · Service Bulletin/Repair Instructions
Steering System Inspection After a Collision This bulletin documents the FCA US LLC position regarding conditions under which replacement or repair of steering system components are required. - S1608000226 Apr 17, 2021 · Service Bulletin/Repair Instructions
Battery Tester Warranty Code Procedures, Midtronics Charger Update Process - S16080002261 Apr 16, 2021 · Service Bulletin/Repair Instructions
Battery Tester Warranty Code Procedures, Medtronic Update Process - S1821000001 Apr 16, 2021 · Service Bulletin/Repair Instructions
Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders - 9004009 Apr 7, 2021 · Service Bulletin/Repair Instructions
Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built… - 9004509 Mar 30, 2022 · Service Bulletin/Repair Instructions
Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold - 3100519 Nov 20, 2019 · Service Bulletin/Repair Instructions
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. - 3100319 Nov 20, 2019 · Service Bulletin/Repair Instructions
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. - 3100419 Nov 20, 2019 · Service Bulletin/Repair Instructions
Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass. - 3100619 Nov 20, 2019 · Service Bulletin/Repair Instructions
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. - 1808919 Nov 1, 2019 · Service Bulletin/Repair Instructions
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK - 9003413 Jun 14, 2017 · Service Bulletin/Repair Instructions
Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis… - 9003109 Jun 7, 2017 · Service Bulletin/Repair Instructions
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation … - RL305553A Jun 1, 2016 · Service Bulletin/Repair Instructions
9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines. If this vehicle contains 1 of the 30 Diagnostic Codes in the 9 Speed Tutorial located on the Service Home P… - 05064358A Jun 1, 2016 · Service Bulletin/Repair Instructions
Speakers: For 2016 speakers issues (all bodies), before replacing this part please contact one of the following people regarding this repair: Mahmoud (Mo) Touha at cell (248) 705-3934. If no response is received within 15 minutes, then please proceed wi… - Z5091195A May 4, 2016 · Service Bulletin/Repair Instructions
RES / RHA / REB radio that supports Bluetooth and Hands-Free - R2108213A Jan 13, 2016 · Service Bulletin/Repair Instructions
W5A580 (NAG1) Valve Body - complete - D1610 Apr 15, 2016 · Service Bulletin/Repair Instructions
12 Volt Battery Return Process - D1603 Feb 15, 2016 · Service Bulletin/Repair Instructions
Can/Am Warranty coverage - 68277402A Apr 20, 2016 · Service Bulletin/Repair Instructions
Adaptive Cruise Control Sensor - 68271006A Feb 17, 2016 · Service Bulletin/Repair Instructions
Center Console USB Hubs
Source: NHTSA manufacturer communications files.