Complaints over time
Complaints about the 2020 Coachmen Encore peaked in 2021, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2020 Coachmen Encore
Other, gasoline, 4x2, built in United States. Owner complaints on file from Oct 7, 2021 to Oct 7, 2021.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints1Below the median 2020 other
Severity index0.02020 others average 6.4
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2020 Coachmen Encore name tires
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2020 Coachmen Encore
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2020 Coachmen Encore
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Oct 7, 2021Failure Sep 17, 2021Florissant, MOTires
Motor coach trip from St Louis to Austin TX 17SEP 2021. Once parked, owner noted that inside left rear tire on driver side had no tread on it. Tires were as received when motor coach was purchased in January 2021. Owner was able to locate a tire for replacement and mobile service to mount and install. Technician immediately noted that the treadless tire did not match the tire size of the other five tires on the coach. The tire he removed is a 235/80-R 22.5 XRV; the other tires on the coach are 255/80-R 22.5 XRV. Technician indicated that because the tire did not match the other tire next to it the tire spun, not rolled, and the tread was worn off, like a pencil eraser when it is used. Technician theorized that if the outer tire had a blowout the coach possibly could have flipped, at a highway rate of speed while also towing a vehicle. Motor coach manufacturer indicated that they receive the chassis, and that I need to contact the chassis manufacturer about the incorrect tire size. Currently attempting to retrieve that information from FORD.
NHTSA complaint 11435898
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
No manufacturer communications on file
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
Source: NHTSA manufacturer communications files.