Complaints over time
Complaints about the 2015 Coachmen Prism peaked in 2016, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2015 Coachmen Prism
Other, diesel, 4x2, built in Germany. Owner complaints on file from Oct 11, 2016 to May 5, 2025.
Recall campaigns covering this model year3367k vehicles or units across those campaigns
Owner complaints31.5 times the median 2015 other
Severity index0.02015 others average 5.9
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2015 Coachmen Prism name structure
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
3 recall campaigns cover the 2015 Coachmen Prism
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 17V-756 | Nov 22, 2017 | These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the… | Equipment | 365,885 | Part replacement |
| 15V-187 | Mar 30, 2015 | In the affected vehicles, the abutting wedge, a component attached to the door jamb to make opening the door easier after a severe frontal impact,… | Structure | 378 | Repair or modification |
| 14V-499 | Aug 13, 2014 | Due to the welds being in an improper location, the liquid propane (LP) tank support braces may not be secure, allowing the LP tank to drop and… | Equipment | 256 | Repair or modification |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2015 Coachmen Prism
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
3 complaints on file, page 1 of 1.
- Filed May 5, 2025Failure Nov 5, 202467,000 milesMarysville, WALatches/locks/linkages, Structure
The contact owns a 2015 Coachmen Prism Motor Home built on a 2014 Mercedes-Benz Sprinter 3500 chassis. The contact stated while driving at an undisclosed speed, the BBQ compartment door independently unlatched and landed in front of the exhaust. In addition, the contact stated the BBQ compartment door and the interior which were made of Styrofoam, and the plastic latch, were melted. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 67,000.
NHTSA complaint 11658986 - Filed Jun 11, 2019Failure Jun 10, 201940,078 milesSoperton, GABody, Sun/moon roof assembly
TL* THE CONTACT OWNS A 2015 COACHMEN PRISM. WHILE DRIVING APPROXIMATELY 50 MPH, THE SUN ROOF DETACHED AND FLEW OFF THE VEHICLE. THE SUN ROOF LANDED IN THE ROAD, BARELY MISSING OTHER VEHICLES. THE GLASS SHATTERED INTO PIECES. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 40,078. *TR MANUFACTURER WAS NOTIFIED AND SENT A REPLACEMENT PLEXIGLASS PANEL TO ME VIA UPS.*JB
NHTSA complaint 11219319 - Filed Oct 11, 2016Failure May 1, 20152,000 milesNEW Brighton, MNBody
TL* THE CONTACT OWNS A 2015 COACHMEN PRISM. WHILE DRIVING 55 MPH IN THE RAIN, WATER LEAKED ONTO THE PASSENGER SEAT. THE RECREATIONAL VEHICLE WAS TAKEN TO THE DEALER WERE IT WAS DETERMINED THAT THERE WERE MANY PLACES OF POTENTIAL LEAKAGE. THE VEHICLE WAS REPAIRED, BUT THE LEAKS RECURRED NUMEROUS TIMES. THE VEHICLE HAD LEAKAGE AT THE WHEEL WELL AND ROOF. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ AND COACHMEN. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 2,000.
NHTSA complaint 10915324
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
3 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- 511312 Mar 24, 2021 · Service Bulletin/Repair Instructions
As per Mercedes Interim Recall Notice 21V042, one or more of the rear-wheel speed sensors may experience an electrical failure, which potentially could lead to a disablement of the Electronic Stability Control control unit functions. If ESP control unit fun… - 511293 Feb 11, 2021 · Service Bulletin/Repair Instructions
In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, MB USA is extending the warranty on the wheel speed sensors ("WSS") for the affected vehicles to a total of 10 years/ no m… - 511268 Jan 11, 2021 · Service Bulletin/Repair Instructions
Mercedes-Benz USA is extending the warranty of the exhaust gas recirculation (âEGRâ) valve for the affected vehicles to a total of 11 years / 120,000 miles from the vehicleâ™s original New Vehicle Limited Warranty start date. This addendum to the EGR valve …
Source: NHTSA manufacturer communications files.