By year
Owner complaints about Craftsmen vehicles peaked at 3 in 2012
Owner complaints filed with NHTSA, 2005 to 2026. 2026 runs through October.
Source: NHTSA ODI complaints and recalls files. Complaints are not verified by NHTSA.
Make
Craftsmen
The complete NHTSA record for Craftsmen vehicles: owner complaints, recall campaigns, defect investigations and manufacturer communications, for every model and model year on file.
Most Craftsmen recalls are filed by Craftsmen Industries, part of Craftsmen.
Owner complaints in the last five years012 on file in all, across 6 models
Recall campaigns40 in five years
Severity index33.3Crash, fire, injury or death per 100 complaints
Investigations00 service bulletins
Components
Steering draws the most owner complaints about Craftsmen vehicles, 19% of them
Share of all owner complaints on file, by component.
Source: NHTSA ODI.
Models
The Lincoln Town CAR has the most complaints of any Craftsmen model
Every Craftsmen model with complaints or recalls on file, by complaints. Counts are not rates: NHTSA publishes no sales volumes.
| Model | Model years | Complaints | Severity index | Recalls | Investigations |
|---|---|---|---|---|---|
| Lincoln Town CAR | 1991 to 1999 | 11 | 36.4 | 10 | 0 |
| Custom Vehicle | 2006 to 2013 | 1 | 0.0 | 8 | 0 |
| Golden Falcon | 2005 to 2007 | 0 | None | 3 | 0 |
| Limbusine | 2005 to 2007 | 0 | None | 3 | 0 |
| Tour Looper | 2005 to 2007 | 0 | None | 3 | 0 |
| Cadillac Fleetwood | 1993 | 0 | None | 1 | 0 |
Source: NHTSA ODI. Recall counts add campaigns across model years, so a campaign covering three years counts three times.
Latest recalls
Recent campaigns listing a Craftsmen product
- 13V-443 Sep 18, 2013
It may be possible to remove the key from the lock in a way that potentially jams the deadbolt
Equipment · 79 vehicles - 07V-343 Aug 8, 2007
Certain motor home chassis equipped with zf model 8018 steering gears may have been assembled with the incorrect recirculating ball spacer
Steering · 5,949 vehicles - 02V-182 Jul 2, 2002
Certain limousines, as altered by jmrl sales & service, fail to comply with the requirements of federal motor vehicle safety standard no. 217,…
Equipment · 79 vehicles - 94V-147 Aug 5, 1994
Tire placard is not correct due to modifications made by the limousine conversion company
Equipment · 51 vehicles
Source: NHTSA ODI recalls file.