Model year

2002 Crossroads ALL Star

Trailer, Not Applicable, built in United States. Owner complaints on file from Apr 10, 2007 to May 22, 2008.

Recall campaigns covering this model year13,939 vehicles or units across those campaigns
Owner complaints2Close to the median 2002 trailer
Severity index0.02002 trailers average 5.0
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2002 Crossroads ALL Star peaked in 2007, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.75120071200920112013201520172019202120232026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

100% of complaints about the 2002 Crossroads ALL Star name equipment

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Equipment
2
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

One recall campaign covers the 2002 Crossroads ALL Star

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2002 Crossroads ALL Star
CampaignFiledSubjectComponentVehiclesRemedy
07V-143Mar 28, 2007Certain fifth wheel and travel trailers equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in…Equipment3,939Repair or modification
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2002 Crossroads ALL Star

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

2 complaints on file, page 1 of 1.

  1. Filed May 22, 2008Failure May 21, 2008Towanda, ILEquipment, Recreational vehicle/trailer

    TL*THE CONTACT OWNS A CROSSROADS ALL STAR TRAVEL TRAILER. THE VEHICLE IS EQUIPPED WITH A DOMETIC REFRIGERATOR, MODEL RM2852. WHEN THE CONTACT OPENED HIS TRAILER THAT HAD BEEN PARKED FOR A FEW MONTHS, HE COULD SEE THAT THE COOLANT HAD LEAKED OUT. THE MANUFACTURER WAS CALLED AND THEY ADVISED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THEY FURTHER STATED THAT THE RECALL REPAIR FOR NHTSA CAMPAIGN ID NUMBER 06E076000 (EQUIPMENT:RECREATIONAL) HAD ENDED. THE CONTACT HAD THE BURNER HOUSING REPLACED UNDER THE RECALL, BUT THE LEAK STILL PERSISTS. THE SERIAL NUMBER WAS UNKNOWN.

    NHTSA complaint 10228630
  2. Filed Apr 10, 2007Failure Apr 10, 2007Port Charlotte, FLRecreational vehicle/trailer

    TL* - THE CONTACT OWNS A 2002 CROSSROADS 5TH WHEEL. THE CONTACT RECEIVED INFORMATION FROM DOMETIC LISTING AUTHORIZED DEALERS TO HAVE THE SECONDARY BURNING HOUSING ADDED FREE OF CHARGE. THE CONTACT STATED MOST OF THE DEALERS ON THE LIST WERE OUT OF BUSINESS. THE DEALER THAT WAS OPEN STATED IT WILL COST MORE THAN DOMETIC WAS AUTHORIZING FOR PAYMENT BECAUSE OF THE TIME ASSOCIATED WITH REPAIRING THE REFRIGERATOR. THERE HAD BEEN NO FAILURE TO DATE.*AK

    NHTSA complaint 10187471
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

1 manufacturer communication cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • 16_TL-2 Mar 21, 2016 · Service Bulletin/Repair Instructions
    The Detroit? special tools group has developed and released a robust NOx sensor socket, W470589060900. The socket will aid in the removal and installation of the NOx sensors.
Source: NHTSA manufacturer communications files.