Model year

2003 Crossroads Cruiser

Trailer, Not Applicable, built in United States. Owner complaints on file from Jul 31, 2007 to Mar 24, 2009.

Recall campaigns covering this model year29,829 vehicles or units across those campaigns
Owner complaints2Close to the median 2003 trailer
Severity index0.02003 trailers average 8.5
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2003 Crossroads Cruiser peaked in 2007, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.75120071200920112013201520172019202120232026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

100% of complaints about the 2003 Crossroads Cruiser name equipment

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Equipment
2
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

2 recall campaigns cover the 2003 Crossroads Cruiser

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2003 Crossroads Cruiser
CampaignFiledSubjectComponentVehiclesRemedy
07V-143Mar 28, 2007Certain fifth wheel and travel trailers equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in…Equipment3,939Repair or modification
05V-006Jan 10, 2005Certain travel and fifth wheel trailers have improperly installed furnace exhaust ventsEquipment5,890Repair or modification
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2003 Crossroads Cruiser

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

2 complaints on file, page 1 of 1.

  1. Filed Mar 24, 2009Failure Mar 20, 2009Belle, MORecreational vehicle/trailer

    DOMETIC RM 2652 SERIAL # 236-04099 I HAVE ONE OF THE RECALL REFRIGERATORS THAT HAS THE FATIGUE CRACK THAT ALREADY HAPPENED. I'M BEING TOLD BY DOMETIC THAT I HAVE TO REPLACE THE COOLING UNIT IN THE REFRIGERATOR BEFORE THEY WILL PERFORM THE "RECALL" WORK. A FATIGUE CRACK IS CAUSED BY A IMPROPERLY DESIGNED UNIT OR WORKMANSHIP SO HOW IS IT THEY ARE BEING ALLOWED TO PUT A SECONDARY BURNER GUARD OR WHAT EVER IT'S CALLED TO PREVENT A FIRE INSTEAD OF HAVING TO FIX THE REAL PROBLEM ? THESE COOLING UNITS ARE $600-$900 PLUS INSTALLATION AND THEY STILL HAVE THE SAME PROBLEM AS THE OLD ONES ! MY UNDERSTANDING IS THAT THERE ARE OVER 900,000 OF THESE REFRIGERATORS AFFECTED @ $600 APIECE (MINE LASTED LESS THAN 5 YRS) DOMETIC HAS QUITE A RACKET GOING ON. I'M REALLY FRUSTRATED THAT COMPANIES CAN SELL A PRODUCT THEY KNOW IS DEFECTIVE AND THEN TELL YOU WELL WE CAN SELL YOU A NEW COOLING UNIT . I'M SURE THERE ARE MORE PEOPLE THAT HAVE OR GONE THROUGH THE SAME ORDEAL I'M GOING THROUGH. MY RESPONSE FROM DOMETIC WAS THESE THINGS DON'T LAST FOREVER. MY RESPONSE TO YOU IS IT SHOULD LAST LONGER THAN 4 CAMPING SEASONS (APRIL- OCTOBER). *TR

    NHTSA complaint 10262888
  2. Filed Jul 31, 2007Failure Jun 15, 2007Flemington, NJEquipment

    TL*THE CONTACT OWNS A 2003 CROSSROADS CRUISER. THE CONTACT STATED THAT THE VEHICLE HAS A TANK IN WHICH TO STORE WATER. THE VALVE WAS SUPPOSED TO OPEN AND DRAIN THE WATER, HOWEVER, HE DISCOVERED THAT NEARLY 5-7 GALLONS OF WATER REMAINED IN THE TANK, EVEN WITH THE VALVE COMPLETELY OPEN. THE FAILURE CAUSED THE WATER TO TASTE BADLY AND THE CONTACT WAS CONCERNED ABOUT A POTENTIAL SAFETY RISK FROM CONSUMING THE WATER. NO OTHER VEHICLE INFORMATION IS AVAILABLE.

    NHTSA complaint 10197949
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

1 manufacturer communication cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • 16_TL-2 Mar 21, 2016 · Service Bulletin/Repair Instructions
    The Detroit? special tools group has developed and released a robust NOx sensor socket, W470589060900. The socket will aid in the removal and installation of the NOx sensors.
Source: NHTSA manufacturer communications files.