Complaints about the 2003 Crossroads Cruiser peaked in 2007, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Trailer, Not Applicable, built in United States. Owner complaints on file from Jul 31, 2007 to Mar 24, 2009.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 07V-143 | Mar 28, 2007 | Certain fifth wheel and travel trailers equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in… | Equipment | 3,939 | Repair or modification |
| 05V-006 | Jan 10, 2005 | Certain travel and fifth wheel trailers have improperly installed furnace exhaust vents | Equipment | 5,890 | Repair or modification |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
DOMETIC RM 2652 SERIAL # 236-04099 I HAVE ONE OF THE RECALL REFRIGERATORS THAT HAS THE FATIGUE CRACK THAT ALREADY HAPPENED. I'M BEING TOLD BY DOMETIC THAT I HAVE TO REPLACE THE COOLING UNIT IN THE REFRIGERATOR BEFORE THEY WILL PERFORM THE "RECALL" WORK. A FATIGUE CRACK IS CAUSED BY A IMPROPERLY DESIGNED UNIT OR WORKMANSHIP SO HOW IS IT THEY ARE BEING ALLOWED TO PUT A SECONDARY BURNER GUARD OR WHAT EVER IT'S CALLED TO PREVENT A FIRE INSTEAD OF HAVING TO FIX THE REAL PROBLEM ? THESE COOLING UNITS ARE $600-$900 PLUS INSTALLATION AND THEY STILL HAVE THE SAME PROBLEM AS THE OLD ONES ! MY UNDERSTANDING IS THAT THERE ARE OVER 900,000 OF THESE REFRIGERATORS AFFECTED @ $600 APIECE (MINE LASTED LESS THAN 5 YRS) DOMETIC HAS QUITE A RACKET GOING ON. I'M REALLY FRUSTRATED THAT COMPANIES CAN SELL A PRODUCT THEY KNOW IS DEFECTIVE AND THEN TELL YOU WELL WE CAN SELL YOU A NEW COOLING UNIT . I'M SURE THERE ARE MORE PEOPLE THAT HAVE OR GONE THROUGH THE SAME ORDEAL I'M GOING THROUGH. MY RESPONSE FROM DOMETIC WAS THESE THINGS DON'T LAST FOREVER. MY RESPONSE TO YOU IS IT SHOULD LAST LONGER THAN 4 CAMPING SEASONS (APRIL- OCTOBER). *TR
NHTSA complaint 10262888TL*THE CONTACT OWNS A 2003 CROSSROADS CRUISER. THE CONTACT STATED THAT THE VEHICLE HAS A TANK IN WHICH TO STORE WATER. THE VALVE WAS SUPPOSED TO OPEN AND DRAIN THE WATER, HOWEVER, HE DISCOVERED THAT NEARLY 5-7 GALLONS OF WATER REMAINED IN THE TANK, EVEN WITH THE VALVE COMPLETELY OPEN. THE FAILURE CAUSED THE WATER TO TASTE BADLY AND THE CONTACT WAS CONCERNED ABOUT A POTENTIAL SAFETY RISK FROM CONSUMING THE WATER. NO OTHER VEHICLE INFORMATION IS AVAILABLE.
NHTSA complaint 10197949Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.