Model year

2015 Crossroads Cruiser

Trailer, Not Applicable, built in United States. Owner complaints on file from Jun 29, 2016 to Jun 29, 2016.

Recall campaigns covering this model year21.21M vehicles or units across those campaigns
Owner complaints1Below the median 2015 trailer
Severity index0.02015 trailers average 5.0
First 24 months1Complaints in its first two years
Complaints over time

Complaints about the 2015 Crossroads Cruiser peaked in 2016, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.751201612017201820192020202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

100% of complaints about the 2015 Crossroads Cruiser name wheels

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Wheels
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

2 recall campaigns cover the 2015 Crossroads Cruiser

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2015 Crossroads Cruiser
CampaignFiledSubjectComponentVehiclesRemedy
17V-755Nov 22, 2017List of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdfEquipment1,205,997Part replacement
14V-603Sep 29, 2014Affected trailers may have a Federal Certification Label that has incorrect informationEquipment136Repair or modification
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2015 Crossroads Cruiser

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1 complaint on file, page 1 of 1.

  1. Filed Jun 29, 2016Failure Jun 17, 20164,000 milesSanbornton, NHWheels

    WHILE DRIVING ON A HIGHWAY, MY WHEEL DETACHED FROM THE CAMPER. UPON INSPECTION AND THEN REPAIR, THE 6 LUG BOLTS HAD SNAPPED FROM THE HUB. THE REPAIR MAN SAID HE HAD NEVER SEEN THIS BEFORE. I KEPT THE BOLTS AND TOOK PICTURES. I CONTACTED CROSSROADS TO COMPLAIN AND WAS TOLD MY UNIT WAS NOT THE ONE INVOLVED FOR THE RECALL (JUST 1 YEAR DIFFERENCE IN MODEL) FOR THE EXACT SAME THING. THE LUG BOLTS HAVE BEEN TORQUED BY MYSELF TO 110 PSI AS RECENTLY AS 1 2 WEEKS BEFORE MY TRIP. THIS SEPARATION FROM MY VEHICLE PUT MY FAMILIES SAFETY AT RISK. CROSSROADS IS TAKING NO RESPONSIBILITY. I HAVE PICTURES OF THE HUB AFTER WHEEL SEPARATION ON MY PHONE. I CAN SUBMIT IF YOU GIVE ME A NUMBER TO TEXT OR EMAIL THEM.

    NHTSA complaint 10881498
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

No manufacturer communications on file

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

Source: NHTSA manufacturer communications files.