Model year

2018 Crossroads Cruiser

Body and fuel not decoded. Owner complaints on file from Apr 30, 2018 to Apr 30, 2018.

Recall campaigns covering this model year41.21M vehicles or units across those campaigns
Owner complaints1Close to the median 2018 vehicle
Severity index100.0Crash, fire, injury or death per 100
First 24 months1Complaints in its first two years
Complaints over time

Complaints about the 2018 Crossroads Cruiser peaked in 2018, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.7512018120192020202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

100% of complaints about the 2018 Crossroads Cruiser name electrical system

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Electrical system
1
Brakes
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

4 recall campaigns cover the 2018 Crossroads Cruiser

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2018 Crossroads Cruiser
CampaignFiledSubjectComponentVehiclesRemedy
18V-217Apr 5, 2018Brake wire may have been improperly attached to the spring assembly on the axles, allowing the wire to be damaged and short circuitBrakes876Repair or modification
17V-755Nov 22, 2017List of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdfEquipment1,205,997Part replacement
17V-667Oct 20, 2017Cook tops have a corrugated fiber board that can burn due to a breeze or an inverted flameEquipment1,697Part replacement
17V-626Oct 6, 2017These vehicles may have been manufactured with propane gas detectors instead of being manufactured with a combination propane gas/carbon monoxide…Equipment270Repair or modification
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2018 Crossroads Cruiser

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1 complaint on file, page 1 of 1.

  1. Filed Apr 30, 2018Failure Apr 27, 2018Albuquerque, NMElectrical system, Service brakesFire

    TL* THE CONTACT OWNS A 2018 CROSSROADS CRUISER RECREATIONAL TRAILER. UPON INSPECTION OF THE TRAILER, THE CONTACT NOTICED A WIRE HANGING ON THE FRONT DRIVER SIDE OF THE TRAILER. THE CONTACT STATED THAT THE WIRE WAS EXPOSED DUE TO THE WIRE RUBBING ON THE TIRE. IN ADDITION, THE CABIN WAS FILLED WITH A GREY SMOKE AND A BURNING ODOR WAS DETECTED. THE CONTACT WAS ABLE TO MANUALLY MOVE THE WIRE AND INSTALLATION TO THE WIRE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V217000 (SERVICE BRAKES, ELECTRIC). ROCKY MOUNTAIN RV (12700 CENTRAL AVE SE, ALBUQUERQUE, NM) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THERE WAS NO MILEAGE.

    NHTSA complaint 11090966
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

5 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • KSB-191007 Dec 10, 2019 · Service Bulletin/Repair Instructions
    Letter to dealers for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan to prevent damage…
  • KSB-191007 Dec 10, 2019 · Service Bulletin/Repair Instructions
    This is the repair instructions for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan to …
  • 18-318 Dec 7, 2018 · Service Bulletin/Repair Instructions
    This is the REVISED repair instructions for advisory 18-318. It has been determined that certain Atwood furnace models may have wiring that can come in contact with the exhaust vent tube causing the furnace to shut down in a safe manner.
  • 18-318 Sep 5, 2018 · Service Bulletin/Repair Instructions
    This is the repair instructions for advisory 18-318. It has been determined that certain Atwood furnace models may have wiring that can come in contact with the exhaust vent tube causing the furnace to shut down in a safe manner. This is the communication t…
  • 18-327 Jul 11, 2018 · Service Bulletin/Repair Instructions
    This is the repair instructions for advisory 18-327. It has been determined that the microwave exhaust fans in certain Cruiser Aire units were not installed to vent outside.
Source: NHTSA manufacturer communications files.