Body and fuel not decoded. Owner complaints on file from Apr 14, 2015 to Mar 15, 2016.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 17V-755 | Nov 22, 2017 | List of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf | Equipment | 1,205,997 | Part replacement |
| 13V-090 | Mar 12, 2013 | Trailers are equipped with power converters that supply A/C power | Equipment | 160 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
FRAME CRACKS ABOVE AXLE MOUNTS.
NHTSA complaint 10849772ALL THE 2013 AND 2014 CROSSROAD ELEVATIONS- 3812 MODELS HAVE PLUMBING (BLACK WATER/GREY WATER TANKS) WHICH ALLOW SEWER GAS TO ESCAPE INTO THE LIVING AREA. THE REAR 1/2 BATH TOILET BLACK WATER TANK HAS THE KITCHEN SINK, THE WASHER AND THE 1/2 BATH SINK RUNNING INTO IT. AS WE UNDERSTAND IT, ANYTIME THE VEHICLE MOVES, THE WATER IN TO J-TRAPS FOR THE KITCHEN SINK, WASHER AND 1/2 BATH SINK SLOUCHES OUT AND ALLOWS METHANE GAS INTO THE LIVING AREA. ADDITIONALLY THIS SET UP ALLOWS GAS TO ESCAPE EVEN WHEN NOT MOVING BUT WE HAVEN'T FIGURED OUT WHY. IT APPEARS TO BE INHERENT TO THIS TYPE OF SET UP. THIS IS A FIRE HAZARD WHICH CAN CAUSE A POTENTIAL EXPLOSION FROM A SPARK, NOT TO MENTION THE AWFUL SMELL. CROSSROADS HAS BEEN UNWILLING TO CORRECT THIS DANGEROUS DESIGN FLAW. OUR DEALER SAYS THE ONLY WAY TO CORRECT THE PROBLEM IS TO INSTALL A SEPARATE GREY WATER TANK FOR THE KITCHEN SINK, WASHER AND 1/2 BATH SINK. THIS ALLOWS THE REAR 1/2 BATH TOILET TO HAVE ITS OWN SEPARATE BLACK WATER TANK. CROSSROADS HAS REIMBURSED AN OWNER FOR THE REPAIR BUT REFUSES TO HELP US. WE HAVE BEEN TRYING FOR A YEAR TO GET THIS CORRECTED WITH NO RESULTS. WE APPRECIATE YOUR HELP WITH THIS. OUR DEALER SAID THEY HAVE BEEN GETTING COMPLAINTS FROM OTHER OWNERS AS WELL. *TR
NHTSA complaint 10705585Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.