Model year

2018 Crossroads Redwood

Trailer, Not Applicable, built in United States. Owner complaints on file from Sep 12, 2018 to Sep 12, 2018.

Recalls (2)Complaints (1)Investigations (0)Bulletins (2)

Recall campaigns covering this model year21.21M vehicles or units across those campaigns

Owner complaints1Close to the median 2018 trailer

Severity index0.02018 trailers average 5.0

First 24 months1Complaints in its first two years

Complaints over time

Complaints about the 2018 Crossroads Redwood peaked in 2018, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

Source: NHTSA ODI complaints file. The lighter column runs through October.

Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.

Recalls

2 recall campaigns cover the 2018 Crossroads Redwood

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2018 Crossroads Redwood
Campaign	Filed	Subject	Component	Vehicles	Remedy
17V-755	Nov 22, 2017	List of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf	Equipment	1,205,997	Part replacement
17V-505	Aug 14, 2017	Propane manifold under the kitchen slide may contact the floor potentially causing damage to the propane line	Equipment	161	Not stated

Source: NHTSA ODI recalls file.

Look up a VIN at NHTSA

Owner complaints

What owners reported about the 2018 Crossroads Redwood

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1 complaint on file, page 1 of 1.

Filed Sep 12, 2018Failure Jun 27, 2018Grantham, NHUnknown or other
CPSC: MICROWAVE HADN'T BEEN USED IN APPROXIMATELY 2 HOURS. WHEN WE WENT TO USE IT NEXT THE INSIDE OF THE MICROWAVE WAS TO HOT TO TOUCH. *DT *JS *DT VIN NOT AVAILABLE. *JB
NHTSA complaint 11129068

Source: NHTSA ODI complaints file.

Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.

All investigations

Service bulletins

2 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

KSB-191007 Dec 10, 2019 · Service Bulletin/Repair Instructions
Letter to dealers for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan to prevent damage…
KSB-191007 Dec 10, 2019 · Service Bulletin/Repair Instructions
This is the repair instructions for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan to …

Source: NHTSA manufacturer communications files.

About service bulletins