Model year

2017 Crossroads Sunset Trail

Trailer, Not Applicable, built in United States. Owner complaints on file from Mar 8, 2018 to Mar 8, 2018.

Recall campaigns covering this model year21.21M vehicles or units across those campaigns
Owner complaints1Below the median 2017 trailer
Severity index0.02017 trailers average 7.3
First 24 months1Complaints in its first two years
Complaints over time

Complaints about the 2017 Crossroads Sunset Trail peaked in 2018, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.7512018120192020202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

100% of complaints about the 2017 Crossroads Sunset Trail name equipment

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Equipment
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

2 recall campaigns cover the 2017 Crossroads Sunset Trail

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2017 Crossroads Sunset Trail
CampaignFiledSubjectComponentVehiclesRemedy
17V-755Nov 22, 2017List of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdfEquipment1,205,997Part replacement
16V-409Jun 8, 2016In the affected trailers, the inside range burners may be extinguished unintentionally when the outside kitchen compartment door is openedEquipment114Repair or modification
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2017 Crossroads Sunset Trail

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1 complaint on file, page 1 of 1.

  1. Filed Mar 8, 2018Failure Jan 24, 2018Conemaugh, PAEquipment, Unknown or other

    TL* THE CONTACT OWNS A 2017 CROSSROADS SUNSET TRAIL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V755000 (EQUIPMENT); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE DUE TO A BACKORDER ON THE PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    NHTSA complaint 11076858
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

2 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • KSB-191007 Dec 10, 2019 · Service Bulletin/Repair Instructions
    Letter to dealers for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan to prevent damage…
  • KSB-191007 Dec 10, 2019 · Service Bulletin/Repair Instructions
    This is the repair instructions for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan to …
Source: NHTSA manufacturer communications files.