Model year

2013 Crossroads Zinger

Trailer, Not Applicable. Owner complaints on file from Aug 18, 2013 to Jul 29, 2020.

Recall campaigns covering this model year11.21M vehicles or units across those campaigns
Owner complaints42.0 times the median 2013 trailer
Severity index25.02013 trailers average 6.0
First 24 months3Complaints in its first two years
Complaints over time

Complaints about the 2013 Crossroads Zinger peaked in 2014, with 2 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.511.5220132201520172019202120232026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

75% of complaints about the 2013 Crossroads Zinger name suspension

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Suspension
3
Latches and locks
1
Tires
1
Wheels
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

One recall campaign covers the 2013 Crossroads Zinger

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2013 Crossroads Zinger
CampaignFiledSubjectComponentVehiclesRemedy
17V-755Nov 22, 2017List of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdfEquipment1,205,997Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2013 Crossroads Zinger

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

4 complaints on file, page 1 of 1.

  1. Filed Jul 29, 2020Failure Jul 20, 2020Highlands Ranch, COSuspensionFire

    TL* THE CONTACT OWNS A 2013 CROSSROAD ZINGER TRAVEL TRAILER. THE CONTACT STATED THAT THE AXLE STARTED TO SMOKE AND BEND WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL TO THE TRAILER AND REFERRED THE CONTACT TO NHTSA. THE CONTACT MENTION THERE WAS A NHTSA CAMPAIGN NUMBER: 11V161000 (EQUIPMENT) BUT HER VIN WAS NOT INCLUDED.

    NHTSA complaint 11342092
  2. Filed May 9, 2014Failure May 1, 2014Shawnee, OKSuspension

    THE AXLES BENT AND CAUSED TIRE DAMAGE THAT MAY RESULT IN TIRE FAILURE. THE AXLES ARE MADE BY LIPPERT COMPONENTS, INC. LC35-SB-85-68.5-NOSP-OS-L-545-7242-30PT. *TR

    NHTSA complaint 10587414
  3. Filed Apr 14, 2014Failure Apr 14, 2014Midvale, UTLatches/locks/linkages

    TL* THE CONTACT OWNS A 2013 CROSSROAD ZINGER TRAILER. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13E039000 (EQUIPMENT , LATCHES/LOCKS/LINKAGES) AND IT HAD BEEN MONTHS SINCE THE PART WAS ORDERED WHICH STILL HAD NOT ARRIVED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

    NHTSA complaint 10579659
  4. Filed Aug 18, 2013Failure Aug 18, 2013Watertown, MNSuspension, Tires, Wheels

    THE 2013 CROSSROADS ZINGER TRAVEL TRAILER I PURCHASED HAS A 3401.94 KG OR 7500 LB GVWR/PNBV, THE TIRES ON THE UNIT ARE 205/75R15 LOAD RANGE C. THE MAX LOAD OF THE TIRES ARE 1820 LB @ 50 LBS PSI MAX PRESSURE COLD. THE COMBINED LOAD FOR THE TIRES IS 7280 LBS ON A TRAILER THAT HAS A LABEL OF GVWR OF 7500 LBS, THIS INACCURATE LABEL LEADS TO IMPROPER VEHICLE LOADING SPECIFICATIONS. THIS IS A SAFETY ISSUE WHICH COULD LEAD TO A TIRE FAILURE WHICH MAY RESULT IN PERSONAL INJURY OR PROPERTY DAMAGE. *TR

    NHTSA complaint 10535956
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

1 manufacturer communication cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • 16_TL-2 Mar 21, 2016 ยท Service Bulletin/Repair Instructions
    The Detroit? special tools group has developed and released a robust NOx sensor socket, W470589060900. The socket will aid in the removal and installation of the NOx sensors.
Source: NHTSA manufacturer communications files.