By year
Owner complaints about Cruise CAR vehicles peaked at 1 in 2020
Owner complaints filed with NHTSA, 2019 to 2026. 2026 runs through October.
Source: NHTSA ODI complaints and recalls files. Complaints are not verified by NHTSA.
Make
Cruise CAR
The complete NHTSA record for Cruise CAR vehicles: owner complaints, recall campaigns, defect investigations and manufacturer communications, for every model and model year on file.
Most Cruise CAR recalls are filed by Cruise Car.
Owner complaints in the last five years12 on file in all, across 1 models
Recall campaigns20 in five years
Severity index0.0Crash, fire, injury or death per 100 complaints
Investigations00 service bulletins
Components
Lighting draws the most owner complaints about Cruise CAR vehicles, 25% of them
Share of all owner complaints on file, by component.
Source: NHTSA ODI.
Models
The Moke has the most complaints of any Cruise CAR model
Every Cruise CAR model with complaints or recalls on file, by complaints. Counts are not rates: NHTSA publishes no sales volumes.
| Model | Model years | Complaints | Severity index | Recalls | Investigations |
|---|---|---|---|---|---|
| Moke | 2018 to 2020 | 2 | 0.0 | 2 | 0 |
Source: NHTSA ODI. Recall counts add campaigns across model years, so a campaign covering three years counts three times.
Latest recalls
Recent campaigns listing a Cruise CAR product
- 20V-478 Aug 13, 2020
Vehicles may be able exceed the 40km/h maximum permissible speed to be classified as a low-speed vehicle
Speed control · 27 vehicles - 19V-905 Dec 18, 2019
Vehicles may be equipped with a windshield of the incorrect glass quality rating
Visibility and wipers · 60 vehicles
Source: NHTSA ODI recalls file.