Trailer, Not Applicable, built in United States. Owner complaints on file from Aug 23, 2019 to Aug 23, 2019.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 17V-563 | Sep 13, 2017 | Axles on these vehicles were installed backwards, possibly reducing the braking ability or causing the brakes to temporarily lock up | Suspension | 175 | Repair or modification |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
TL* THE CONTACT OWNS A 2018 CRUISER SHADOW CRUISER TRAVEL TRAILER. THE CONTACT STATED THAT THE DIAMOND DECK OF THE VEHICLE WAS LOSING ITS BOLTS. THE DIAMOND DECK WAS REPAIRED ON MAY 24, 2018. ON JULY 6, 2018, WHEN PROCESSING THE TRAILER'S SAFETY CHECK, THE CONTACT NOTICED THAT THE REAR TIRES WERE FACING OUTWARD AND THE STEEL RIMS WERE FULLY EXPOSED WITH NO RUBBER LEFT ON THE RIMS. THE CONTACT TOOK THE TRAILER TO FLAGG RV (66 W BOYLSTON ST, WEST BOYLSTON, MA 01583, 800-678-9278) WHERE IT WAS DIAGNOSED THAT THE AXLE FAILED. THE VEHICLE WAS REPAIRED AND THE TIRES WERE REPLACED. ON JUNE 28, 2019, THE VEHICLE ONCE AGAIN EXPERIENCED AXLE FAILURE. THE VEHICLE WAS REPAIRED AT FLAGG RV WHERE THEY DIAGNOSED THE VEHICLE WITH HAVING AN ABNORMAL ARCH. THE VEHICLE WAS REPAIRED AGAIN, BUT THE FAILURE RECURRED. ON AUGUST 12, 2019, BOTH FRONT AND REAR AXLES WERE REPLACED WITH OVERSIZED TUBES. THE MANUFACTURER WAS MADE AWARE OF THE VARIOUS FAILURES.
NHTSA complaint 11246113Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.