Model year

2016 Cruiser RV Shadow Cruiser

Not Applicable, built in United States. Owner complaints on file from Jul 16, 2019 to Mar 12, 2024.

Recall campaigns covering this model year136k vehicles or units across those campaigns
Owner complaints22.0 times the median 2016 vehicle
Severity index0.0Crash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2016 Cruiser RV Shadow Cruiser peaked in 2019, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.751201912020202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

50% of complaints about the 2016 Cruiser RV Shadow Cruiser name electrical system

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Electrical system
1
Structure
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

One recall campaign covers the 2016 Cruiser RV Shadow Cruiser

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2016 Cruiser RV Shadow Cruiser
CampaignFiledSubjectComponentVehiclesRemedy
17V-751Nov 22, 2017These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the…Equipment36,037Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2016 Cruiser RV Shadow Cruiser

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

2 complaints on file, page 1 of 1.

  1. Filed Mar 12, 2024Failure Mar 4, 2024Bountiful, UTStructure

    The contact owns a 2016 Shadow Cruiser RV. The contact stated that while driving at an undisclosed speed, the rear leaf spring hanger and frame flanges fractured. The RV was diagnosed by an independent welder and the contact was informed that the leaf spring hanger and the frame flanges needed to be re-welded onto the RV. The RV was repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that due to the age of the RV, and since the contact was not the original owner of the RV, the repair would not be covered under warranty. The failure mileage was unknown.

    NHTSA complaint 11576828
  2. Filed Jul 16, 2019Failure Jul 1, 20175,000 milesNorth Richland Hills, TXElectrical system

    TL* THE CONTACT OWNS A 2016 CRUISER RV SHADOW CRUISER. WHILE OPERATING THE VEHICLE, THERE WAS A GROUNDING FAILURE THAT CAUSED AN ELECTRICAL SHOCK WHEN METAL PARTS WERE CONTACTED ON THE VEHICLE. WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE, BURNED WIRES WERE LOCATED UNDER THE FRAME OF THE TRAILER. THE VEHICLE WAS NOT REPAIRED. QUALITY RV SOLUTIONS (133 SN2738, ALVARADO, TX 76009) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000. THE VIN WAS INVALID.

    NHTSA complaint 11232398
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

No manufacturer communications on file

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

Source: NHTSA manufacturer communications files.