By year
Owner complaints about Cybex vehicles peaked at 11 in 2022
Owner complaints filed with NHTSA, 2021 to 2026. 2026 runs through October.
Source: NHTSA ODI complaints and recalls files. Complaints are not verified by NHTSA.
Make
Cybex
The complete NHTSA record for Cybex vehicles: owner complaints, recall campaigns, defect investigations and manufacturer communications, for every model and model year on file.
Most Cybex recalls are filed by Columbus Trading-Partners USA, part of Cybex.
Owner complaints in the last five years5151 on file in all, across 1 models
Recall campaigns33 in five years
Severity index0.0Crash, fire, injury or death per 100 complaints
Investigations10 service bulletins
Components
Child seats draws the most owner complaints about Cybex vehicles, 7% of them
Share of all owner complaints on file, by component.
Source: NHTSA ODI.
Models
The EOS Travel System has the most complaints of any Cybex model
Every Cybex model with complaints or recalls on file, by complaints. Counts are not rates: NHTSA publishes no sales volumes.
| Model | Model years | Complaints | Severity index | Recalls | Investigations |
|---|---|---|---|---|---|
| EOS Travel System | 2024 | 0 | None | 1 | 0 |
Source: NHTSA ODI. Recall counts add campaigns across model years, so a campaign covering three years counts three times.
Latest recalls
Recent campaigns listing a Cybex product
- 25C-002 Feb 14, 2025
Harness hip anchorage retention hooks may bend, causing the anchor pin to loosen, and the harness strap to detach
Child seats · 23k vehicles - 23C-001 Feb 10, 2023
Webbing for the front harness adjustment strap, used to snugly adjust the shoulder harness straps onto the infant, may fray, which can reduce the…
Child seats · 31k vehicles - 22C-001 Apr 8, 2022
Child may pick pieces of foam from the child seat headrest pad
Child seats · 21k vehicles
Source: NHTSA ODI recalls file.